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Reviews of Mood Hotel

2 out of 5
Mood Hotel
No. 2, Jalan Sutera Tanjung 8/3, Taman Sutera Utama, Johor Bahru, Johor

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 62 reviews" "
Rating 8 - Good. 25 out of 62 reviews" "
Rating 6 - Okay. 16 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zhou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the simplicity of the bedroom. Despite it being a platform bed, the wooden flooring makes it so cosy and homely. There's no mini fridge in the room but there isn't really a need as restaurants and bars are aplenty in the vicinity.
Stayed 1 night in Mar 2023

8/10 Good

Josolina

Stayed 2 nights in Jan 2023

6/10 Okay

LEE MEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not soundproof enough to I can hear the very loud snoring sound from the next door. I was woken up by the alarm clock next room at 7 o'clock in the morning. I was woken up, but he still didn't wake up and let the phone alarm clock ring close to 10 minute

6/10 Okay

Yong Teck

Liked: Staff & service
Disliked: Cleanliness, room comfort
The condition of the room can be improved especially the cleanliness.
Stayed 2 nights in Aug 2022

6/10 Okay

Phaw

Disliked: Room comfort
Need to go check a hot water.
I stay in the 3th floor shower without hot water at all waiting 2 minutes also not Hot at all.
Stayed 1 night in Jun 2022

8/10 Good

Peng Hwa

Business traveller
Liked: Staff & service
Stayed 2 nights in Mar 2022

8/10 Good

Boon Lye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Sian Chye

Liked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Teck lai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and safe. Security guard 24/7. Alot of food around the place. Easy to get to Paradigm mall and sutera mall
Stayed 1 night in Jul 2019

8/10 Good

Chua S C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Clean and essential items are provided. Like
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Lin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Yee Huan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fridge and safe
No safe and fridge provided.
Stayed 2 nights in Nov 2019

8/10 Good

Yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near restaurants and suetra mall. Hotel is clean, decent and comfortable for family to stay.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Eng Hee

Stayed 1 night in Oct 2019

10/10 Excellent

Peilin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel
Room rates reasonably priced. Walking distance to mall and food places. Convenient location.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was amazing and clean. Staff was very helpful and friendly.
Stayed 1 night in Jun 2019

6/10 Okay

Elaine, Singapore

Travelled with partner
Handle for the washing sink was faulty, room is smaller than it thought. Room was a little dusty. Fridge is not continuous functioning, it will only work IF you activate the electricity in the room, so if you want to chill your drinks while you’re out, don’t bother it.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Toh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and room is clean.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Seok Hing

Liked: Cleanliness, staff & service
Value for money.
Simple and nice hotel. Room are small but ok for just sleeping. Near all eateries so very convenient. Have car parking. Room condition average.
Stayed 2 nights in Dec 2018

6/10 Okay

James

Amenities need to upgrade. No hot water access at night. Good thing is that it is convenient to access food and stall easily.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
Simple hotel with accessible amenities.
Stayed 1 night in Dec 2018

10/10 Excellent

Seok Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good. One comment, please provide better brand drinking water and coffee.
Stayed 1 night in Oct 2018

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
It was a pleasant stay. Staffs are family. This is not the 1st time I'm staying at Mood Hotel. This time I have brought 3 families to stay at Mood Hotel. I will highly recommend my friends and family to mood Hotel.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2018

6/10 Okay

Matt, Singapore

Disliked: Property conditions & facilities
Convenient for short stay, amanities near by
Hotel did not have hot water in the morning, pillow cases were in terrible state, torn and badly stained. Air-con made loud noise, needs regular servicing. Overall marginally acceptable.
Stayed 1 night in Sep 2018

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Jess, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sound proof
walking distance to many cafes and sutera mall. Pubs are around and the sound proofing are good.
Stayed 2 nights in Aug 2018

6/10 Okay

derrick, singapore

Liked: Cleanliness, property conditions & facilities, room comfort
A lot of nice food around
A few things like having good English breakfast and ktv and mall
Stayed 1 night in Aug 2018

6/10 Okay

Siow Chi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The room is smaller than I expected, other than that, everything is good. Clean and simple. There is no electric kettle in the room, but a hot flask is provided to get hot water from the dispenser outside the lift. The wifi is pretty weak, so I use my mobile data instead. Must try the ice cream waffle a few units away and the western restaurant next to the ice cream shop. Yummy!
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Female counter staff talking to her male colleague (Guess he is still new) very loud and not polite. It annoyed the other guest sitting opposite the counter. Check in process can be improved in term of speed and timing. We were told to wait as the staff was changing shift, but did not tell us how long we have to wait, we have waited for about 20mins eventually.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
It was a pretty good stay, platform queen was well equipped and shower was strong.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Good location, near to all the restaurants and Pub. Clean and cosy room. Friendly staff and great services. Cool... will definitely go back again!
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disappointed by last visit
Previously stayed here before. Like the place a lot. We booked the same type of room platform queen again. It's smaller, no window. Also, we forgot to bring shower gel for this trip, the one they provided totally not enough.
Stayed 1 night in May 2018

8/10 Good

Xin, singapore

Liked: Staff & service, property conditions & facilities, room comfort
very convenience.
a lots of cafe and pub and coffee shop nearer. 5mins walk to Sutera mall.
Stayed 1 night in May 2018

6/10 Okay

Tammy, kuala lumpur

Liked: Staff & service
Disliked: Cleanliness, room comfort
Small pillow terrible smell. In room 214
Small pillow terrible smell. In room 214.suspect almost 2 year didn't wash before
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel value for money
Good location. Nearby many eateries and pubs. Aircond a bit noisy.

4/10 Poor

mark, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but poor standard hotel
The hotel's room bed sheets was dirty, toilet got foul smell, poor noise resistant, slow wifi and unfriendly hotel's staff.
Stayed 2 nights in Apr 2018

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kok wee

Liked: Staff & service, room comfort