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Reviews of Princeton Hotel

2.5 out of 5
Princeton Hotel
No. 47, Jalan Indah 15/2, Bukit Indah, Perling, Johor Bahru, Johor

Reviews

6.8
Rating 10 - Excellent. 11 out of 101 reviews" "
Rating 8 - Good. 38 out of 101 reviews" "
Rating 6 - Okay. 39 out of 101 reviews" "
Rating 4 - Poor. 10 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be your last resort to stay.. =(
It's a last minute booking due to the crazy jam in causeway.. But the rooms were very old fashioned & Basic. The room seem to be vacant for long time. It's dusty. And my room mate got a bed bug bite afterwhich.. =(
Stayed 1 night in Aug 2019

10/10 Excellent

Chiok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Jen, Singapore

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water for showering and Wifi only able to connect at lobby. In the room, totally cannot connect to WiFi.
Stayed 1 night in Jun 2019
Response from Yap on 18 Jun,2019
Thank you for your comments and we will take action accordingly. Sorry for the inconveniences caused. Thank you and hope to see you again.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff Which is very important
Stayed 2 nights in May 2019
Response from Yap on 30 May,2019
Thank you and hope to see you again

6/10 Okay

Verified traveller

Liked: Staff & service
A bit stuffy and there is some unpleasant smell inside the windowless room. Maybe its better to get a room with window.
Stayed 1 night in Jan 2019
Response from Yap on 8 Feb,2019
Thank you for sharing your comments with us. We will do our best to improve and hope to see you again. Thank you for your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Decent room
Decent room. Nothing much to wow about.
Stayed 2 nights in Oct 2018
Response from Yap on 30 May,2019
Thank you and hope to see you again

10/10 Excellent

Tian How

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was okay, location was good. Staff was very friendly
Stayed 1 night in Sep 2018
Response from Yap on 30 May,2019
Thank you and hope to see you again

8/10 Good

Huey

Liked: Staff & service
Stayed 1 night in Sep 2018
Response from Yap on 30 May,2019
Thank you and hope to see you again

10/10 Excellent

Siti Farah binti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
It such a great budget hotel. The staff was kind, the room was good, really comfort as I travel alone. Really love it.
Stayed 2 nights in Sep 2018
Response from Yap on 30 May,2019
Thank you and hope to see you again

10/10 Excellent

Yan, Singapore

Liked: Cleanliness, staff & service, room comfort
Near to the Malls, durian stalls nearby.
Great stay. Near Malls and so within walking distance. Near to durian stalls. Durians and coconuts fresh good and value for money. Rooms are comfortable. No kettle in the room but there is water cooler at the corridor. No fridge in the room. Water sprayer in one of the toilet has no sprayer head so it is not useful and hotel just need to fix up a small inconvenience. We were given pre-printed Hotel wifi password with a dash between numbers which will render password invalid. I Guess that guests will have to call reception to find this out. This is the only small inconvenience in the midst of a great one night stay in 2 rooms for a family of four. Thanks!
Stayed 1 night in Jun 2018

2/10 Terrible

Dickson, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay far far away!
Went there last night after making a booking online. Overall terrible experience, and I'm a very easy person to please. I need internet, I need a clean room, and I need to know all the charges upfront. This place failed on all three. Internet failed to work the whole time, staff just said it was normal and need to wait a few days until Monday. Room was dirty, the previous guests hair and skin all around the bed. When I left they said they have additional charges that they forgot to tell me about, I didn't even bother disputing anymore. I told them I was disappointed with everything, the staff have no reaction. Bad place, just stay away.
Stayed 1 night in May 2018

6/10 Okay

Mei Quen

10/10 Excellent

man yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel and nearby a recreational park
There were no closet in the hotel room. Hopefully the administration will provide the closet to the customer
Stayed 4 nights in Apr 2018

8/10 Good

JEREMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but clean and comfortable..
Gotten free upgrage to king size bed which is great but the room, while clean and comfortable, is very relatively small. Nevertheless, it's great for travellers on the go whom just needed comfortable bed to rest for a night.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Value for money
Location is perfect but condition of hotel is average. Definitely value for money and for short 1-2days stay. Service is great and friendly counter staffs.
Stayed 1 night in Mar 2018

6/10 Okay

Joan, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with no service standard
The room is filled with smoke smell which I had already requested not to have one (luckily the lady staff is good enough to lend us an air purifier). Our room card was not able to used once and we had to go to desk to 'activate' it. Apparently, cleaner didn't sweep floor or clean properly, there is toothpaste cap was on the floor. Most importantly, I showered halfway, and realised the cleaner did not refill the soap! We tried to call the desk staff, he was chatting with the security guard outside and we tried numerous times, he finally picks up but the hotel phone is spoilt(he cannot listen to what we say). The staff passed us the soap and said the wrong colour to use as soap and then after that say soap and shampoo is the same(Not sure if he don't admit his mistake or the soap and shampoo is the same, but if that's the case, why is there 2 slots to fill in the toilet for soap and shampoo)
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Near to spa, restaurant & mall.
Stayed 2 nights in Jan 2018

10/10 Excellent

sharlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is great for this location
Location is good, just min walk from Bukit Indah shopping centre. Staffs are friendly, Mineral and filtered water provided.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly receptionist clean room
Dont expect much for a budget hotel. Friendly receptionist and converse well in English. Hotel room was clean and bedsheets smell nice. Basic necessities are there. A hotel for u to sleep and bath. It’s a last minute booking, thus left the last room for double single. Overall experience not too bad.
Stayed 1 night in Dec 2017
Response from Yap CC on 5 Jan,2018
Dear Valued Guest, Thank you for your review and comments. We will take note and do the best to serve you better. Thank you and hope to see you again.

4/10 Poor

Fakhrul amin

The 3 adult guess i actually for two. And i agree to add extra bed at additional cost abd when i arrived guess what, they forgot to put extra bed and give excuse that no staff work after 4pm anymore.
Stayed 1 night in Dec 2017
Response from Yap CC on 5 Jan,2018
Dear Valued Guest, Thank you for your review and comments. We are very sorry that we make you unhappy. We will take note and do the best to serve you better. Thank you and hope to see you again.

8/10 Good

Jane, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I booked this hotel for a friend from Indonesia - a couple with a teenage daughter. They like the hotel very much. Hotel staff is friendly and help them to book transport to Lego Land and to Jetty for their ferry back to Indonesia. They find it convenient for shopping and for food. They love the hotel and said they will recommend it to their friends back home.
Stayed 2 nights in Dec 2017
Response from Yap CC on 5 Jan,2018
Dear Valued Guest, Thank you for your review and comments. We will take note and do the best to serve you better. Thank you and hope to see you again.

8/10 Good

KIM HUA

Liked: Cleanliness, staff & service, room comfort
Night stay at Princeton
Hotel near many eateries and Aeon Bukit Indah. Nice friendly reception.
Stayed 1 night in Dec 2017
Response from Yap CC on 5 Jan,2018
Dear Valued Guest, Thank you for your review and comments. We will take note and do the best to serve you better. Thank you and hope to see you again.

8/10 Good

Emily, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient hotel with excellent service
The hotel have a very convinient location to find delicious food despite the hotel not providing breakfast. It is also very near giant, tesco and aeon shopping mall. The room cleaniness was better than expected however they only provide the very basic facilities. The staffs were all very friendly and polite. The only critic i have for this hotel is the lack of hooks/shelfs to hang clothes while showering, other than that, everything else is excellent for such a good price. 10/10 would stay here again👍
Stayed 1 night in Dec 2017
Response from Yap CC on 5 Jan,2018
Dear Valued Guest, Thank you for your review and comments. We will take note and do the best to serve you better. Thank you and hope to see you again.

10/10 Excellent

CC , Penang Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good price
Rooms are small but very clean. Convinient to Mall and many restaurant around the hotel. They also allow early check in if room are available.
Stayed 3 nights in Dec 2017
Response from Yap CC on 5 Jan,2018
Dear Valued Guest, Thank you for your review and comments. We will take note and do the best to serve you better. Thank you and hope to see you again.

8/10 Good

Aisyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful when using the IRON
I stayed in a queen-bed room with a family member. Overall it was good. The room facilities to us are adequate. The bathroom is spacious, and the water were not too hot nor too cold. The only complaints I had was the iron facility. I burned my clothes while using it, even when I had adjust it to the minimum heat. I just hope they can change it to steam iron. If they think it might be subjected to theft, you can chain it to the wall, similar to what I had seen while in college. Because it is the only clothes I brought to attend a wedding, it became quite a bad experience while staying there. Other than that, every else was ok and up to our expectation.
Stayed 2 nights in Nov 2017
Response from Yap CC on 5 Jan,2018
Dear Valued Guest, Thank you for your review and comments. We will take note and do the best to serve you better. Thank you and hope to see you again.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
small room
ok. It's clean quite convenient
Stayed 1 night in Nov 2017
Response from Yap CC on 5 Jan,2018
Dear Valued Guest, Thank you for your review and comments. We will take note and do the best to serve you better. Thank you and hope to see you again.

6/10 Okay

Siew Ping , Singapore

Strategic location
Convenient place to stay as there is shopping mall and eateries nearby. High mobility to other places and easier to get uber / grab
Stayed 2 nights in Nov 2017
Response from Yap CC on 5 Jan,2018
Dear Valued Guest, Thank you for your review and comments. We will take note and do the best to serve you better. Thank you and hope to see you again.

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy budget hotel
Upgraded to a double room with no extra charge. Room size is small but clean. Anyway ok for 1 nite stay. Room fragrance is nice. Air con is cold. Overall a pleasant stay. Front desk staff Vijaya is friendly and chatty. Will go back again. ☺
Stayed 1 night in Sep 2017

10/10 Excellent

meiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Response from Yap CC on 21 Aug,2017
Dear Valued Guest, Thank you for your rating and support.

8/10 Good

Andy

Toiletries
No disposable shaver available and the toothpaste is just too tiny for adult users. Location is excellent.
Stayed 2 nights in Jul 2017
Response from Yap CC on 18 Jul,2017
Dear Valued Guest, Thank you for your stay with us. We appreciate your comments very much and will do our best to improve. Thank you and hope to see you again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2017
Response from Yap CC on 18 Jul,2017
Dear Valued Guest, Thank you for your rating. We will try our best to improve. Thank you and hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient and affordable. Would stay again. Good for the budget traveller.
Stayed 4 nights in Jun 2017
Response from Yap CC on 18 Jul,2017
Thank you for your stay with us. We appreciate your comments very much and will do our best to improve. Thank you and hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Rates and Location
Good location, reception was friendly room was clean and basic toiletries provided. Will certainly come back to stay again if around the area.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Great loction. Mouldy smell.
Great Location. New hotel. No Breakfast. Very basic room. No window, can feel cramped. Most rooms are small. Ventilation problem. Walkway and most rooms have mouldy smell. Non-smoking rooms, but previous occupier smoked in the room, leaving strong cigarette smell in the room even after housekeeping. Not suitable for people with asthma. Water heater is hard to adjust. Very hot water. Better not to switch it on. Aircon is very cold. Need blankets. Wake up a few times to adjust aircon.
Stayed 3 nights in May 2017
Response from Yap CC on 18 Jul,2017
Thank you for your stay with us. We appreciate your comments very much and will do our best to improve. Thank you and hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Close to aeon mall, tesco
I really liked the stay. I only needed a place for the night and the cleaniness of the room exceeded my expectations.

6/10 Okay

Gilbert, KL, Malaysia

Nearby to restaurant and Aeon Bukit Indah
Room is small, cleanliness of the room overall are great.

2/10 Terrible

Wei Yien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

6/10 Okay

angie, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel to stay
A small but cosy place to stay. Just a small regret that the room don't have a window which I reserved . Overall experience ok

6/10 Okay

Heng Khoon

Toilet no hangers
Toilet do not have hangers to hang clothing. Overall you get what you paid for. It's a budget hotel so do not expect much

4/10 Poor

THL, KL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. Room given not following as booking 2. Was told by staff all room are smoking room. 3. They should indicate in the advertisement all room are smoking room. non-smoking room is not available in their hotel. 4. Water presure very very low. no water pump in their hotel.

8/10 Good

affiq, penang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service hotel, friendly staff
I will definitely repeat this hotel. The reception staff are so friendly.

8/10 Good

Peng Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value foe money hotel
To me, it is value for money.. as moat of the budget in here is more expensive... very near to shopping mall and convenient

6/10 Okay

Verified traveller

Water dispenser not working
The water dispenser was not working and we can't get any hot drinking water.

6/10 Okay

Benjamin L, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic room
Room is very minimumist, only ok for people not looking comfort but looking a bed to sleep

6/10 Okay

Verified traveller

Liked: Cleanliness
Cheap and Convenient
Good and reasonable. Wish lists for improvement: 1. Cupboard to store clothes 2. hair dryer and kettle per room 3. more hook for clothes in toilet 4. shower screen in toilet 5. bigger table for cups

8/10 Good

Verified traveller

Near to the shopping mall and restaurant.
Easy to shop without car. There are shopping mall, restaurant n massage just next to the hotel. Good location

6/10 Okay

Chien Ling

Liked: Staff & service
Good Location
Location good but sound system not good very noise.