International cuisine
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Reviews of The Landmark Hotel

5 out of 5
The Landmark Hotel
10 The Mall Rd, Kanpur, UP

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
most excellent establishment
Stayed 1 night in Nov 2023

10/10 Excellent

Praveen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Lavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only five star facility hotel in Kanpur.. Very nice .. pool and dinner area is quite attractive.. Will stay again..
Stayed 4 nights in Jun 2023
Response from Shailendra Yadav on 19 Jun,2023
Dear Guest,At the very outset we would like to thank you for choosing The Landmark Towers and we are happy to learn that your experience with us has exceeded your expectations. Once again, thank you for your valuable patronage and feedback. We truly appreciate your compliments and assure you that you would enjoy same high hospitality standards every time. We will look forward to welcome you again.

10/10 Excellent

Flavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kanpur by far!
Best Hotel in Kanpur by far!
Stayed 8 nights in Mar 2023
Response from Shailendra Yadav on 19 Jun,2023
Dear Guest,At the very outset we would like to thank you for choosing The Landmark Towers and we are happy to learn that your experience with us has exceeded your expectations. Once again, thank you for your valuable patronage and feedback. We truly appreciate your compliments and assure you that you would enjoy same high hospitality standards every time. We will look forward to welcome you again.

10/10 Excellent

GS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the experience was good. The staffs were nice.
Stayed 1 night in Dec 2022
Response from Shailendra Yadav on 19 Jun,2023
Dear Guest,At the very outset we would like to thank you for choosing The Landmark Towers and we are happy to learn that your experience with us has exceeded your expectations. Once again, thank you for your valuable patronage and feedback. We truly appreciate your compliments and assure you that you would enjoy same high hospitality standards every time. We will look forward to welcome you again.

8/10 Good

RAMESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022
Response from Shailendra Yadav on 19 Jun,2023
Dear Guest,At the very outset we would like to thank you for choosing The Landmark Towers and we are happy to learn that your experience with us has exceeded your expectations. Once again, thank you for your valuable patronage and feedback. We truly appreciate your compliments and assure you that you would enjoy same high hospitality standards every time. We will look forward to welcome you again.

2/10 Terrible

Kim

Business traveller
Liked: Cleanliness, property conditions & facilities
Don't go here in the weekends. We were here to do business. We were on the 11th floor at the poolside. When we opened the curtain there was a tent in front of our window ( so no view at all!) for construction or something. Friday night there was a party going on till 3 in the morning. the reception didn't come up with a solution. They should not put us on that side of the building. we needed our sleep. Then Saturday night it was worse, there was a wedding till 3 after that a group of kids were playing in the hallway with balls screaming shouting throwing the bal against doors. it was like a monkey town. no excuses or anything from the hotel. Very very disappointed.
Stayed 2 nights in Apr 2022
Response from Shailendra Yadav on 19 Jun,2023
Dear Guest,Greetings for the day!!! At the very outset the management of The Landmark Towers is thankful to you for taking time out to post a review. We appreciate your keen interest & the feedback which you have given to us. This will certainly help us in improving our service standards... I have shared your feedback with our core members and the concerned Department head. Our sincere apologies, the higher management has taken the matter very seriously and shall ensure that we deliver the best experience.

6/10 Okay

Umamaheshwar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Had a pleasant stay. Exclusion of breakfast from the tariff is not expected from such a great hotel. Should have been clearly conveyed by the reception team about bf exclusion.
Stayed 1 night in Dec 2021
Response from Shailendra Yadav on 19 Jun,2023
Dear Guest,At the very outset we would like to thank you for choosing The Landmark Towers and we are happy to learn that your experience with us has exceeded your expectations. Once again, thank you for your valuable patronage and feedback. We truly appreciate your compliments and assure you that you would enjoy same high hospitality standards every time. We will look forward to welcome you again.

2/10 Terrible

Anil

Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff at restaurant greet and service only foreigners. Least bothered about Indians. They weren’t bothered about me during my breakfast. I was not happy
Stayed 2 nights in Jul 2019
Response from Hotel Manager on 2 Aug,2019
Dear Guest, Greetings for the day !!! At the very outset the management of The Landmark Towers is thankful to you for taking time out to post a review. We appreciate your keen interest & the feedback which you have given to us. This will certainly help us in improving our service standards. I have shared your feedback with our core members as well as the concerned department heads. The staff has been briefed. Our sincere apologies, the higher management has taken the matter very seriously and shall ensure that we deliver the best experience. On behalf of the management, kindly accept my sincere apologies and you have my personal assurance that you will be very well looked after in all respects. We look forward to welcome you again at The Landmark Tower.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a very service minded staff. Will definitely be back.
Stayed 3 nights in Aug 2018
Response from Satnam Singh on 12 Aug,2018
Dear Guest, Greetings for the day!!! Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. Your kind appreciation of our associates motivates and encourages us further in our quest of providing luxury hospitality. Thank you once again and we look forward for an opportunity of welcoming you back to The Landmark Towers.