In-room safe, individually decorated, individually furnished, free WiFi

Reviews of NIPPONIA Sawara Merchant Town Hotel

3.5 out of 5
NIPPONIA Sawara Merchant Town Hotel
1708-2 Sawara-i, Katori, Chiba

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A time machine
What an incredible place: it's where restoration meets renovation! We were upgraded to 404, which was a HUGE old warehouse that contains modern necessities. The smell of the wood, especially in the bath, is very pleasant. This place has no TV and no clock -- 100% unplugged. In addition, the service was excellent.
Main hallway
Lower level living area
Upper level living area + bedroom
Stairs
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing, unique experience. Historical buildings renovated with modern furnishings. Beautiful craftsmanship and attention to detail throughout. Staff was very helpful and respectful. Highly recommend!
Stayed 2 nights in Oct 2018
Response from SAWARA MERCHANT TOWN HOTEL NIPPONIA on 16 May,2019
Thank you very much for staying at our hotel and posting the reviews. We are really glad that you like our hotel. We use Japanese old houses as our hotel, which were built 100 ~ 200 years ago. We are keeping them as it was built so that our guests experience the life in Japan. Also, all the staff want you to have a great time in this town, Sawara. If there is anything we can help you, please ask us. We will do our best, Please come back here to enjoy the life of Japan when you come back here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tranquil place
A fantastic little hotel with an amazing staff going over and beyond expeted service. The rooms are great and the breakfast is amazing.
Stayed 1 night in Jul 2018
Response from NIPPONIA Sawara Merchant Town Hotel on 26 May,2019
Thank you for staying at our hotel and posting such a nice review. We look forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Spence, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience in Sawara
The property is really unlike any other place i have stayed - a beautiful set of three 100-150 year old buildings, which have been converted into luxury accomodation. You really feel like you are just staying in a traditional house in the village... except maybe the decor is more modern and contemporary. The rooms are very large (think of a one bedroom house) and our room had a beautiful garden and seating area for morning coffee. The bathroom is also a real treat - a lovely cedar bath to soak in, as well as really nice amenities to use. Make sure you have breakfast here also, as the restaurant food is well above the ordinary breakfast served in Japan... lovely presentation, and delicious also. The staff, especially Satoru, are really helpful and certainly go the extra distance to ensure everything you want is provided. He went well beyond what I consider the requirements for a front desk person, helping us to book a rental car, and even confirming our lodgings at the next place we stayed - a really considerate guy, who understands what a difference great service can make for a traveller. An amazing experience, and i can't wait to go back again sometime.
Stayed 2 nights in May 2018
Response from NIPPONIA Sawara Merchant Town Hotel on 26 May,2019
Thank you for staying at our hotel and for giving us such a nice review! We are so glad to hear that you enjoyed everything about this stay. As you describe, we renovated very old and historical buildings in Sawara and considered the whole town as one hotel. We provide our guest to experience staying in an extraordinary place. It is a big honor that you gave a nice comment on me. I am so lucky to have a guest like you. Now we have opened 9 more guestrooms which have very unique characteristics. So I am looking forward to having you again someday! Thank you very much!

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos han Sorprendido con el buen servicio
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
細かく書く労力を使いたくないくらい、不快なフロントスタッフ対応でした。
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
街に住むような体験ができました。
友人と302の部屋に泊まりました。 古い酒蔵を改修した部屋でしたが、天井がひろく、インテリアもこだわりが感じられ、ゆっくりとした時間を楽しむことができました。 3人で泊まり、一人はエクストラベットだったのですが、畳があったので布団で寝る選択肢もあるとより良かったかなと思います。 檜風呂、フロントでの丁寧な対応、街に溶け込むように存在する建物、静かな夜、古い街並み、美味しい食事、落ち着いた朝食。 どの場面の思い出も心に残る、素敵な旅になりました。 友人との賑やかな旅行にも、両親との親孝行にも、恋人とのデートにも、家族の思い出にも、一人でのんびりするのにも、どんなシーンにもおすすめです。
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
昔を感じる
seigaku棟301号室に宿泊しました。昔の質屋の蔵を改装した部屋で、趣のある内装に、綺麗なベッドと照明でとてもお洒落でした。お風呂は桧風呂でとてもゆったりできましたし、アメニティのシャンプーなどの香りが良かったです。全体的にとても満足ですが、玄関の鍵の明け閉めしにくかったのと、玄関の扉が防犯上心許ない感じで、当日は強風だったこともあって、夜気になってなかなか寝付けなかったです。入口に外門があるので閉められれば安心感は大分違ったと思います。
二階
入口
居間
寝室入口
Stayed 1 night in Mar 2020

10/10 Excellent

YUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

yc, 目黒区

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近隣住民の迷惑にならないように静かに過ごしました。一般宅と近いため子連れは騒がないよう注意が必要です。障子も穴を開けないようハラハラしながら過ごしました。やんちゃ盛りの子は気をつけてください。サービス、食事、宿は最高でした!また行きたいです!
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
一泊一人3万以上で、夕食なし&あのサービスクオリティではリピーターは出来ないのではないでしょうか。宿泊施設だけじゃなく、街全体にも同じような印象を受けました。
Stayed 1 night in Mar 2019
Response from Value Management on 24 May,2019
この度は当ホテルをご利用いただきありがとうございました。 お客様のご期待に添えず誠に申し訳ございませんでした。

8/10 Good

団塊の世代の女子会, 三重県

Travelled with group
Liked: Cleanliness, staff & service
リノベーションされた古民家、寒い冬ということで、覚悟はしておりましたが、年齢的な事、今の便利で贅沢な暮らしに慣らされてしまっていた自分に改めて気づかされました。古民家を楽しむには季節を選ぶべきだったねと友人と反省。 でもスタッフの方達の行き届いたサービスや気遣いは心を温かくしてして頂きました。有り難うございました。機会が有りましたらまたお世話になりたいと思います。
Stayed 1 night in Jan 2019
Response from 佐原商家町ホテル NIPPONIAスタッフ on 3 Apr,2019
この度は当ホテルをご利用いただき誠にありがとうございました。また、スタッフへのお言葉も頂戴し、大変嬉しく思います。ありがとうございます。 また、お部屋についてお客様にご不便をおかけし申し訳ございませんでした。当ホテルでは、各棟におきまして最低限の修繕にとどめることで、その建物が持つ当時の趣を再現しております。 従いまして、どうしても現在の建物と比べて防音や断熱性が劣ることがございます。ご理解いただけますと幸いでございます。 春には桜やあやめが、初夏には柳が、町を美しく彩ります。お客様をまたお迎えできますことスタッフ一同心待ちにしております。

2/10 Terrible

SAKAE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
設備はとても良いのに、人的サービスが残念なホテル
予約した部屋と違う部屋に案内されてしまった。受付の対応がとにかく、曖昧で不慣れな印象だった。
Stayed 1 night in Sep 2018