Front of property – evening/night

Reviews of APA Hotel Kagoshima Kokubu

3 out of 5
APA Hotel Kagoshima Kokubu
3-41-23 Kokubu-Chuo, Kirishima, Kagoshima-ken

Reviews

8.0

Very good

Rating 10 - Excellent. 155 out of 575 reviews" "
Rating 8 - Good. 280 out of 575 reviews" "
Rating 6 - Okay. 118 out of 575 reviews" "
Rating 4 - Poor. 15 out of 575 reviews" "
Rating 2 - Terrible. 7 out of 575 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yuko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from フロント 牧 on 23 Jul,2023
この度は、アパホテル〈鹿児島国分〉をご利用頂きまして誠にありがとうございます。これからもお客様にご満足いただけます様サービス向上に努めて参りたいと存じます。アパホテル〈鹿児島国分〉

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent two nights at the hotel and was very pleased with the location and service.. rooms face either the mountain range or Sakurajima, excellent amenities and helpful staff
Stayed 2 nights in May 2023
Response from フロント 牧 on 31 May,2023
Thank you very much for your high evaluation.We will continue to do our best to satisfy our customers.Thank you again for taking the time to post while you are busy.APA Hotel Kagoshima Kokubu

10/10 Excellent

Antonio, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2023
Response from フロント 牧 on 21 Mar,2023
この度は、高評価をいただきまして誠にありがとうございます。これからもお客様にご満足頂けます様精進して参ります。お忙しい中のご投稿、重ねてお礼申し上げます。アパホテル〈鹿児島国分〉

10/10 Excellent

DEON LIM WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the one the closest hotel that is a walkable distance to the town's main area filled with resturants, bars and supermarket. Kokubu area is not a very dense area so drive your rental car around this area and park at the hotel if you wish to drink after. The hotel provides all necessary amenities.
Stayed 4 nights in Dec 2022
Response from フロント 古賀 on 18 Dec,2022
Thank you for using APA Hotel Kagoshima Kokubu.We would also like to thank you for your high evaluation.We will continue to do our best to satisfy our customers.We are looking forward to seeing you again.APA Hotel Kagoshima Kokubu

10/10 Excellent

Leah

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Neat and clean rooms. Great view of Sakurajima from the top floors.
Stayed 2 nights in Nov 2022
Response from maki on 23 Nov,2022
Thank you for staying at APA Hotel Kagoshima Kokubu.All the staff are very happy to have received a high evaluation. Thank you again for taking the time to post your comments.APA Hotel Kagoshima Kokubu

4/10 Poor

SHIWAN

Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quality of Breakfast needs to improve or at least change items.
Stayed 2 nights in Jun 2021
Response from YOSHIHARA on 2 Jul,2021
Thank you for staying this time Thank you for your feedback on breakfast We will continue to improve our service to please our customers. Thank you for posting while you are busy.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Front desk staff is also friendly and polite. Only Pillow in room and is poor quality (very soft). Breakfast buffet is below average.
Stayed 1 night in Jun 2021
Response from フロント 牧 on 12 Jun,2021
Thank you for staying at APA Hotel Kagoshima Kokubu. We would also like to thank you for your valuable opinions. We will continue to strive to improve the service based on the opinions of our customers, so if you have the opportunity to stay again, any trivial matter is fine, so please do not hesitate to contact the front desk. Thank you for posting while you are busy. We look forward to seeing you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Front staff is nice and helpful. Was placed in a room at the end of the hall. Room had two beds which made no room to move around at all. Desk is so small that can’t use to eat etc. I had to ear my food on the bed. Also can only watch the tv while sitting from the bed. Pillows are to soft which made my neck hurt the next day. Breakfast quality is poor. Unfortunately, I can’t recommend purchasing the daily breakfast.
Stayed 3 nights in May 2021
Response from 牧 on 21 May,2021
Thank you for staying at APA Hotel . We would also like to thank you again for your various opinions during your stay. The room we stayed at this time was a casual twin type room, which made us feel cramped, but we also have other twin type rooms with wider rooms and hard pillows, so we are planning to stay next time. If so, please consider it. Also, regarding breakfast, we will consider and improve the menu according to the customer's request every day. Thank you for your valuable comments while you are busy. We look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
Clean hotel. Breakfast was okay. Staff members were kind and helped me to locate parking spot in overflow lot. Location of hotel was near busy intersection. Convenient for visiting Kirishima-Kinkowan National Park (about 35-40 minute drive).
Stayed 1 night in Apr 2021
Response from Front Yamashita on 11 Apr,2021
Thank you for using APA Hotel Kagoshima Kokubu. In addition, please use our hotel when you come to Kirishima City. We are waiting for you from all the staff.

10/10 Excellent

Zouhair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very good location and price was reasonable
Stayed 2 nights in Jan 2021
Response from フロント 牧 on 27 Feb,2021
この度はアパホテル<鹿児島国分>にご宿泊頂きまして誠にありがとうございます。またご滞在中は高い評価を与えてくださり重ねまして御礼申し上げます。これからもお客様に満足頂けます様精進して参りますので、またお泊り頂ける機会がございましたら、お気兼ねなくフロントへお声掛けくださいませ。お忙しい中、ご投稿を賜りありがとうございました。またのお越しを従業員一同、心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay.. didn't like the 300yen for parking. But room was comfortable!
Stayed 1 night in Jul 2020
Response from Yoshihara on 4 Aug,2020
Thank you for staying with us. In addition, all employees are very grateful for the high evaluation. We appreciate your understanding that the parking fee is 300 yen at the same time as we manage it. If you have a chance to come to Kirishima City again, thank you again for visiting APA Hotel . APA Hotel Yoshihara

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reasonable room size and price but poor service
What we need is the parking lot for cars. The parking slot is quite full. I just managed to find the last parking slot in the primary parking site. JPY 300 per night is affordable, just wonder why not make it free. I was checking in at around 9pm. At that time, there was only one lady staff. When she was working on my check-in, there was another male staff bringing another period (guest?) and interrupting her. For me, a quick enquiry is fine, but the interruption took over 5 minutes. I can’t keep my patience and suggested the lady staff to continue my check-in first and then take care of another staff. Then, she finished my check-in in just a minute. I used to think Japanese customer service is great and surprised she couldn’t prioritise and kept a tired customer waiting for some not urgent enquiry.
Stayed 1 night in Feb 2020
Response from Apa Hotel Koga on 3 Mar,2020
Thank you for staying at APA Hotel . Regarding the parking lot, we have been charged to pay since last year to strengthen and maintain the safety management of the hotel facilities. Also, I am very sorry to have had time for your check-in. However, we are glad that all of our staff have been highly evaluated. Based on the opinions of our customers, we intend to improve and improve as much as possible. Thank you very much for your contribution during this busy time. We look forward to your use again.

10/10 Excellent

Lai Fan Cher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from フロント 牧 on 4 Feb,2020
この度はアパホテル<鹿児島国分>にご宿泊頂きまして誠にありがとうございます。またご滞在中は高い評価を与えてくださり重ねまして御礼申し上げます。これからもお客様がいつでも「良かった」とお声が届くようにサービスの向上に努めて参りますので、今後ともアパホテル<鹿児島国分>をご愛顧の程、宜しくお願い申し上げます。お忙しい中、ご投稿くださりありがとうございました。またのお越しを従業員一同、心よりお待ち申し上げております。

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location parking is easy everything is fine!!
Stayed 1 night in Dec 2019
Response from Koga on 20 Dec,2019
Thank you for staying this time. Did you enjoy your stay during your stay? We look forward to seeing you again. APA Hotel Kagoshima Kokubu

10/10 Excellent

Yuichi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 吉原 on 3 Dec,2019
この度は、アパホテル<鹿児島国分>をご利用頂きまして誠に有難うございました。 また、高い評価を下さり、恐縮ながら大変嬉しく思います。お客様からのお褒めの評価が私共の励みになります。今後もリピーターを増やせるようなホテルを目指して日々精進して参りたいと思います。 お忙しい中、ご投稿下さり有難うございました。 またのお越しをスタッフ一同心よりお待ち申し上げております。

6/10 Okay

JayDee, NYC

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Convenient if you have a flight from KGO in the next day. But wouldn’t recommend it as a base to explore Kagoshima, not much around. Also this APA hotel hasn’t been updated like other ones in the Tokyo area. In need of a renovation, especially the bathrooms
Stayed 1 night in Nov 2019
Response from Front Suenaga on 9 Nov,2019
Thank you for choosing our hotel from among the hotels in Kirishima. We will use the opinions of our customers for future hotel creation. Thank you for your valuable opinion. If you come to Kagoshima, please visit our hotel.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Excellent customer service and staff are helpful. Yet, double bed is pretty small and breakfast has room for improvement.
Stayed 1 night in Nov 2019
Response from Yoshihara on 4 Nov,2019
Thank you for staying this time. I am very happy to receive a good evaluation of the staff. In addition to double rooms, there are two rooms with twin beds. Please use if you have a chance. We are also very sorry for the poor breakfast. I hope to improve it as a future issue. Thank you for your valuable post. We are looking forward to seeing you again. APA Hotel Yoshihara

10/10 Excellent

Elad, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, good breakfast
Very nice hotel, close to many restaurants and bars, many cheap parking spaces available
Stayed 1 night in Sep 2019
Response from Front Suenaga on 6 Oct,2019
Thank you for staying at APA Hotel from a number of hotels in Kirishima City. Our staff are very impressed with the word of mouth that you have written “Looking comfortable”. We will try our best to make you feel more comfortable the next time you visit us. If you have a chance to come to Kirishima, please do not hesitate to visit our hotel. Thank you very much for your contribution during your busy schedule. We are looking forward to seeing you on the day you can meet our customers.

6/10 Okay

Kin Kay

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Yoshihara on 15 Sept,2019
Thank you for your stay. Did you have a good time during your stay? If you have anything, Please tell us. We would like to thank you for your continued contributions during your valuable time. looking forward to seeing you coming again. APA Hotel Yoshihara

8/10 Good

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Yoshihara on 8 Sept,2019
Thank you for staying this time. Thank you again for your high appreciation. How was your trip to Kirishima? If you have another chance to come to Kirishima Thank you. Thank you for your contribution during your busy schedule. APA Hotel Yoshihara

10/10 Excellent

Kongpon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cheap
The city is small, but great. The restaurant near the hotel was great.
Stayed 1 night in Aug 2019
Response from フロント 古賀 on 27 Aug,2019
Thank you for staying at APA Hotel Kagoshima Kokubu this time. I am very pleased that we received a high evaluation. I was relieved that I was able to enjoy meals at a nearby restaurant. Thank you very much for your busy submission.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from フロント 古賀 on 30 Jul,2019
この度は、アパホテル<鹿児島国分>をご利用くださいまして誠にありがとうございます。 高い評価をいただきまして、スタッフ一同大変嬉しく思います。現状に満足せず、お客様に満足していただける様サービスの向上に努め、また宿泊したいと思っていただけるホテルを目指してスタッフ一同精進して参ります。貴重なお時間の中、ご投稿いただきありがとうございます。お客様のまたのお越しを従業員一同心よりお待ち申し上げております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and flexible to help arrange nonsmooing room to me
Stayed 1 night in Jun 2019
Response from APA Hotel Suenaga on 17 Jun,2019
This time thank you for staying at APA Hotel from among a number of hotels in Kirishima city. Also, I am very grateful to post your impressions when I am busy. The hotel also offers non-smoking rooms, so if you do not smoke you will be taken to a non-smoking room (please request change request at the front desk) Were you comfortable? Please come to the hotel by all means if you can come to Kirishima again on the next time. We will continue our efforts so that customers will want to stay again. All the staff are looking forward to seeing you again.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel has everything you need for basic stay , I was there 2 nights and I was pleasant
Stayed 2 nights in May 2019
Response from 古賀 on 23 May,2019
Thank you for staying at APA Hotel Kagoshima Kokubun. In order to meet customer expectations, we will do our best to improve our services, manage facilities and facilities, etc. so that our customers can use it again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from APA Hotel Suenaga on 17 Apr,2019
Thank you very much for staying at APA Hotel . I am honored to have chosen this hotel from among the many hotels. I am also busy and thank you for posting my evaluation. We will do our best to encourage you to level up this post further, so we will do our best to provide you with the opportunity to come to Kokubu in Kirishima next time. I pray for the day when I can meet you from all employees. Thank you very much.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from APA Hotel Suenaga on 17 Apr,2019
Thank you very much for staying at APA Hotel . I am honored to have chosen this hotel from among the many hotels. In addition, I am busy and thank you for posting my evaluation. All staff will do their best to improve this post further. Also, if you have a chance to come to Kirishima City, Kagoshima Prefecture, I would appreciate your favor. Thank you very much.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from APA Hotel Suenaga on 17 Apr,2019
Thank you very much for staying at APA Hotel . I am honored to have chosen this hotel from among the many hotels. In addition, I am busy and thank you for posting my evaluation. All staff will do their best to improve this post further. Also, if you have a chance to come to Kirishima City, Kagoshima Prefecture, I would appreciate your favor. Thank you very much.

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good facility. good environment. good price. Apa hotel is my best choice.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
not a pleasant stay
minor hotel service to provide, restaurant was small & full of guest every morning, staff couldn't replace the food immediately and always empty plate, I was put in the smoking floor due to hotel was full house and guest smoke with their room door fully opened, it's really polluting the whole floor.
Stayed 2 nights in Nov 2018

8/10 Good

Kat, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔、可放兩個大喼、隔個停車埸有間日本餐廳食物水準不錯又不太貴不妨一試,離開酒店向右邊方向揸車大約3-5分鐘有很多食店
Stayed 1 night in Oct 2018

8/10 Good

Nga Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff is nice
Stayed 1 night in Apr 2018

8/10 Good

youngjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good room clean. near hotel have convinc store.

6/10 Okay

Verified traveller

Small Room (I booked "Large Single Bed" Room) . Bed too spongy.
Stayed 1 night in Oct 2017
Response from BABAHATA on 8 Nov,2017
Thank you for your stay at this time. All single rooms have semi-double beds, but I would like to refer to valuable opinions of everyone and make improvements. We will be waiting for further opportunities. I am sorry for my poor English.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Wolfe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try the Japanese restaurant next to the hotel
Room is clean, breakfast is good and enough. The Japanese restaurant next to the hotel is nice and clean, offers local cuisine with a very reasonable price.
Stayed 1 night in Jul 2017

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Convenient, Contemporary
I enjoyed a very pleasant stay at Kyocera with five cousins. We researched our family genealogy and visited our family cemetery plot nearby. Hotel shuttle bus was convenient and hotel restaurant was delicious.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Hotel with good carpark
Good carpark facilities and near to main street for restaurants & supermarket.

6/10 Okay

TING YING, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with good carpark
Ok

8/10 Good

michiyo, World Traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Japan
Great location in the middle of Kokuba`

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Na

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方の対応が丁寧でした。 部屋も清潔で問題なく過ごせました。 夜のチェックインでしたが、コンビニが近くて食事に困りませんでした。
Stayed 1 night in May 2024
Response from 山下 on 7 May,2024
この度は、アパホテル〈鹿児島国分〉をご利用頂きまして誠にありがとうございます。また、ご投稿を賜り重ねて御礼申し上げます。フロントスタッフの対応や客室等につきまして嬉しいお言葉を頂戴し大変励みになります。これからもお客様にご満足頂けます様サービル向上に努めて参ります。お客様にまたお会い出来ます日をスタッフ一同心よりお待ち申し上げております。

6/10 Okay

tadatoshi

Stayed 1 night in Mar 2024
Response from 山下 on 30 Mar,2024
この度は、アパホテル〈鹿児島国分〉をご利用頂きまして誠にありがとうございます。また、評価を賜り重ねて御礼申し上げます。これからもお客様に快適にお過ごし頂けます様サービス向上に努めて参ります。お客様にまたお目にかかれます日をスタッフ一同心よりお待ち申し上げております。