Lobby
Check availability

Reviews of Bintang Warisan Hotel

3 out of 5
Bintang Warisan Hotel
68 Jalan Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur

Reviews

7.8

Good

Rating 10 - Excellent. 62 out of 284 reviews" "
Rating 8 - Good. 155 out of 284 reviews" "
Rating 6 - Okay. 57 out of 284 reviews" "
Rating 4 - Poor. 5 out of 284 reviews" "
Rating 2 - Terrible. 5 out of 284 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

shoban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

shaun

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Location was good, however, the hotel was dated and underwhelming. It was not very clean and there were bugs (ant like in the rooms). This was a budget hotel so I recognize it is not a Hilton, however, I did expect a bit better.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but but still in good condition.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Small room
The room was small. So was the bathroom. There was only one bath towel. I had to request for another one. Unfortunately, no bottled water was given.
Stayed 1 night in Jan 2020

10/10 Excellent

VaneesaJay, Brunei

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall nice place and friendly & helpful staffs. Easy n near to go shopping
Stayed 2 nights in Jan 2020
Response from Bintang Warisan Hotel. on 22 Jan,2020
Thank you very much for the review. We are so glad you enjoyed your stay with us. Hope to see you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as expected on 3-4 star hotel. There're room for improvement. But overall is good.
Stayed 6 nights in Nov 2019
Response from Bintang Warisan Hotel on 22 Jan,2020
A BIG THANK YOU for the feedback. We are actually 2 star rated. Nevertheless, we are very happy to know you enjoyed your stay with us. Certainly looking forward to seeing you again. Have great weeks ahead

10/10 Excellent

YEE TECK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Bintang Warisan Hotel on 22 Jan,2020
Thank you.

8/10 Good

shoban

Stayed 1 night in Nov 2019

10/10 Excellent

Connie, Kota Kinabalu Sabah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall comment is good. Staff cooperate and helpful.
Stayed 3 nights in Nov 2019
Response from Bintang Warisan Hotel on 5 Dec,2019
Thank you for the feed-back. We appreciate your comment. See you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Bintang Warisan Hotel on 5 Dec,2019
Thank you for the comment.

6/10 Okay

Zain

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019
Response from Bintang Warisan Hotel on 17 Oct,2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget, affordable
Stayed 2 nights in Aug 2019
Response from Bintang Warisan Hotel on 10 Aug,2019
Thank you very much for the positive feedback. We look forward to welcoming you again to Bintang Warisan Hotel. Have great weeks ahead.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Positive I like the Complimentary Parking inside the Hotel. I will not book a hotel with Complimentary Parking somewhere outside, mainly for my car's safety and also convenience. It happened to rain for a while and we don't get wet going to our car! The view from the window is good. Can see the Twin Towers. It is reasonably clean and cosy. Negative The Staff did not tell us that there is a Complimentary Meal. I only noticed it when I was using our Breakfast Voucher. Overall On the whole, it is value for money in the centre of town, near our Meeting Place! Good!
Stayed 1 night in Jul 2019
Response from Bintang Warisan Hotel on 12 Jul,2019
Thank you for the comment. We will improve to provide better service to all out guests.

6/10 Okay

Verified traveller

Nothing to complain about. Hotel is a bit old, needs renovation!
Stayed 1 night in Jun 2019
Response from Bintang Warisan Hotel on 27 Jun,2019
Thank you very much for the review. We appreciate your honest opinion and will look into it soonest possible, thank you once again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Hotel is ok but the carpet so dirty never clean it
Stayed 3 nights in Jun 2019
Response from Bintang Warisan Hotel on 20 Jun,2019
Thank you for the review. We appreciate your feedback and will act on it.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Bintang Warisan Hotel on 20 Jun,2019
Thank you and we are very glad that you enjoyed your stay with us recently. See you again soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, helpful and very efficient. Thanks.
Stayed 1 night in May 2019
Response from Bintang Warisan Hotel on 8 May,2019
Thank you very much for the good review. we are so glad that you enjoyed your stay with us recently. Hope to see you back here again. Have great days ahead .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 1 night in Apr 2019
Response from Bintang Warisan Hotel on 11 Apr,2019
Thank you for your kind review. Hope to see you here again. Have great days ahead.

8/10 Good

Verified traveller

Travelled with family
location was good but on the last day the air-con got spoiled and could not sleep.
Stayed 3 nights in Mar 2019
Response from Bintang Warisan Hotel on 11 Apr,2019
Thank you for the review. We are sorry for the inconvenience caused during your stay. Hope you will give us another chance and looking forward to seeing you again.

6/10 Okay

Verified traveller

Travelled with partner
Complimentary meal A bit pricy for budget hotel
Stayed 1 night in Apr 2019
Response from Bintang Warisan Hotel on 11 Apr,2019
Thank you for the review. Glad you enjoyed your stay with us recently. Hope to see you here again . Thank you

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019
Response from Bintang Warisan Hotel on 10 Feb,2019
Thank you very much for the great review . We are extremely glad that you enjoyed your stay with us. We hope you will return to stay with us again in the future. Have great weeks ahead and thank you once again.

10/10 Excellent

Tiqs, Singapore, SG

Liked: Cleanliness, staff & service, room comfort
It was a good stay. Cozy and comfortable room. Hotel is walking distance to shopping malls (Sungei Wang Plaza, Berjaya Times Square).
Stayed 2 nights in Dec 2018
Response from Bintang Warisan Hotel on 9 Jan,2019
Thank you very much for the positive review. We are very glad that you enjoyed your stay with us recently. We are certain that you will be back to stay again. Have great weeks ahead !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Stayed 3 nights in Dec 2018
Response from Bintang Warisan Hotel on 31 Dec,2018
Thank you for the review. We are so glad that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
It's a small but comfortable place to stay. Checking in and out was super fast and front desk ppl were pleasant. Breakfast and dinner were provided - set meals which were much better than some continental breakfast one gets elsewhere.
Stayed 2 nights in Dec 2018
Response from Bintang Warisan Hotel on 19 Dec,2018
A very BIG THANK YOU for the positive comment here. we are extremely glad that you enjoyed your stay with us recently. We will convey your compliments to the cafe staff too. We look forward to seeing you here again in the near future. Have great weeks ahead.

8/10 Good

Juesri, Kota kinabalu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and near with shopping and food stall
Stayed 2 nights in Dec 2018
Response from Bintang Warisan Hotel on 17 Dec,2018
Thank you very much for the review. We are very glad that you enjoyed your stay with us recently. We hope to see you here again in the future. thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018
Response from Bintang Warisan Hotel on 14 Dec,2018
Thank you very much for the review. Looking forward to seeing you again .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 2 star hotel
Stayed 4 nights in Nov 2018
Response from Bintang Warisan Hotel on 14 Dec,2018
Thank you very much for the positive review. We are so glad that you enjoyed your stay with us recently. We hope to see you here again in the near future. Have great weeks ahead !

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from Bintang Warisan Hotel on 19 Nov,2018
Thank you for the feedback. We hope to see you here again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great
Stayed 3 nights in Nov 2018
Response from Bintang Warisan Hotel on 16 Nov,2018
Thank you very much for the feedback. We look forward to welcome you here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Bintang Warisan Hotel on 16 Nov,2018
Thank you very much. Hope to see here again soon.

8/10 Good

Bunkcold, Brunei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice...with resonable price
Stayed 2 nights in Nov 2018
Response from Bintang Warisan Hotel on 16 Nov,2018
Thank you very much. We are glad that you enjoyed your stay with us recently. We hope to see you here again soon.

8/10 Good

osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018
Response from Bintang Warisan Hotel on 16 Nov,2018
Thank you very much for the feedback. Hope to see you again soon.

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2018
Response from Bintang Warisan Hotel on 8 Nov,2018
Thank you very much for the feedback . We are looking for to seeing you again.

8/10 Good

Marcelo, Borneo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok for budget travelers. Nice place around here with famous jalan alor’s food stalls nearby
Stayed 2 nights in Oct 2018
Response from Bintang Warisan Hotel on 2 Nov,2018
Thank you very much for the feedback. We are very glad that you enjoyed your stay with us recently. Hope to see you here again. Have great weeks ahead !

10/10 Excellent

mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Bintang Warisan Hotel on 12 Oct,2018
Thank you for the feedback. Hope to see you again soon.

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Bintang Warisan Hotel on 3 Oct,2018
Thank you very much for the feedback.

6/10 Okay

Frank, Thailand

Liked: Cleanliness
Disliked: Staff & service
Very central located hotel at a good budget. Yet restaurant staff give people a very uncomfortable feeling as they seem to be angry all the time... The rooms are noisy when your room faces the main street. Overall a good choice and l will go back there 4 sure.
Stayed 3 nights in Sep 2018
Response from Bintang Warisan Hotel on 3 Oct,2018
Thank you very much for the feedback. We apologise for the behaviour of the cafe staff. We will forward your comment to the management concerned as the place is on lease from hotel . Thank you once again and we hope to see you back here again soon. Have great weeks ahead !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Bintang Warisan Hotel on 26 Sept,2018
Thank you for the feedback.

8/10 Good

mardinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Bintang Warisan Hotel on 26 Sept,2018
Thank you for the feedback.

10/10 Excellent

Siawfei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Bintang Warisan Hotel on 26 Sept,2018
Thank you very much for the review.

6/10 Okay

R, Singapore

Old yet charming, value hotel
Definitely value for money. Although it's an old hotel, it's a pleasant place to stay in. Great location. You can walk to the big malls and the food street is just behind the hotel.
Stayed 3 nights in Sep 2018
Response from Bintang Warisan Hotel on 19 Sept,2018
Thank you very much for the feedback. We are very glad that you enjoyed your stay with us recently. We will improve further to enable all guests to enjoy their stay with us . Thank you once again and have great qweeks ahead .

8/10 Good

cheong

Liked: Staff & service
Good location, good bfast need to look into overall cleaness in the room
Stayed 1 night in Sep 2018
Response from Bintang Warisan Hotel on 19 Sept,2018
Thank you very much for the review. We will improve further as mentioned by you . Hope to see you here again in the future. Have wonderful days ahead !

8/10 Good

Mrs, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a good location
Everythings seems okay..................................
Stayed 1 night in Sep 2018
Response from Bintang Warisan Hotel on 20 Sept,2018
Thank you for the review. We hope to see you here again soon.

8/10 Good

Goh

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2018
Response from Bintang Warisan Hotel on 19 Sept,2018
Thank you

8/10 Good

MUDASSAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Bintang Warisan Hotel on 13 Sept,2018
Thank you very much for the feedback. Hope to see you here again soon.

10/10 Excellent

Gamini

Very good value for money
Very happy with the hotel, clean rooms, staff were very helpful, good food at the restaurant and centrally located.
Stayed 3 nights in Aug 2018
Response from Bintang Warisan Hotel on 5 Sept,2018
Thank you very much for the positive feedback. We are very happy to hear that you enjoyed your stay with us recently. We hope to serve you here again in the future. Have great weeks ahead !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Bintang Warisan Hotel on 5 Sept,2018
Thank you for the feedback. We look forward to seeing you again .

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Perfect location
Old hotel but the room is spacious and clean. The location is perfect as it is near to monorail and shopping
Stayed 3 nights in Aug 2018
Response from Bintang Warisan Hotel on 23 Aug,2018
Thank you for the review. Yes we opened our doors in 1995 and we constantly keep up with cleanliness and services. Glad to hear that you enjoyed your stay with us. See you again and have great weeks ahead .

6/10 Okay

Verified traveller

Disliked: Cleanliness
Budget
The first room came with cockroaches. We requested for a change of room but they could only gave us a twin bed room instead of a single bed room. Its pretty run-down budget hotel. The only plus point is the location. It was right in the middle of Bintang Centre with food, shopping and activities.
Stayed 1 night in Jul 2018
Response from Bintang Warisan Hotel on 18 Aug,2018
Thank you for taking the time to review Bintang Warisan Hotel. We apologise for the unpleasant experience. However, we seek your kind cooperation in providing us the room number as mentioned above as we view this comment quite 'damaging" to our establishment . Nevertheless, we respect your opinion in saying that our hotel is pretty run-down . Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and staff also very kind,a lot of food staff can be found,very convenient.and this hotel also closed to shopping mall.very good.
Stayed 1 night in Aug 2018
Response from Bintang Warisan Hotel on 9 Aug,2018
Thank you very much for the review. we are very glad that you enjoyed your stay with us. We hope to see you back here again soon.