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Reviews of De Houz - Trefoil Setia Alam Home Stay

3 out of 5
De Houz - Trefoil Setia Alam Home Stay
No.2, Jalan Setia Dagang AH U13/AH, Setia Alam Seksyen U13, Shah Alam, Selangor

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 66 reviews" "
Rating 8 - Good. 30 out of 66 reviews" "
Rating 6 - Okay. 8 out of 66 reviews" "
Rating 4 - Poor. 6 out of 66 reviews" "
Rating 2 - Terrible. 9 out of 66 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Host is responsive
Host very responsive & helpful.
Stayed 1 night in Oct 2023

2/10 Terrible

Seng Weng

Disliked: Property conditions & facilities, room comfort
Didn't bother checking in at this place due to past experience 3 weeks ago and booked at a nearby hotel instead. Horrible experience and would not recommend it to anyone.
Stayed 1 night in Sep 2023

2/10 Terrible

Seng Weng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

YI WEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Rifaat

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Maybe they just need to improve the deposit system. They impose penalty for late check out and got three tier deduction but for the refund got no system. Need to wait almost 24 hours to get refund back. But everything else was fine. The staff also respond well to get my deposit back. Maybe i will come back here for another stay. Hope next time they will upgrade the tv box and shower.
Stayed 1 night in Jun 2023

10/10 Excellent

Jarima

Stayed 1 night in Feb 2023

6/10 Okay

BASTIAH

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Should have not stayed

8/10 Good

Ikmal Hisham

Stayed 1 night in Jun 2022

2/10 Terrible

Fariz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just don't.
Stayed 2 nights in Dec 2021

2/10 Terrible

Jonathan

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Too many security steps is good but not for short stay guest that needs frequent in-and-out movement of the room
Stayed 2 nights in Jul 2021

8/10 Good

liza, Prk.

Travelled with family
Liked: Cleanliness, staff & service
because near shopping mall n nice view..l must come again.
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
GOOD: - Have wifi (but late & had to call the staff for one day to fix the wifi on the next day). - Clean place. - Got free water bottles every 2 days (I stayed for 5 days) BAD: - Tv got no picture at all. - Room service enter the room without giving any prior notice. - Limited amount of plates/cups - Had to pay additional RM50 because use debit card. Instead pf paying RM705 according to the app, had to pay RM752. - Had to pay RM100 for deposit (glad they return it on our checkout)
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Difficult to manage
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A nice place to stay. Room was simple and clean. Had a pool view. However, there was a problem with the TV
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2019

10/10 Excellent

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay
Stayed 2 nights in Jun 2019

8/10 Good

Muhammad Azizul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Will bring my family again soon
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not suitable for family..
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Everything are in good condition except the toilet's door and shower are not quite well.
Stayed 2 nights in Apr 2019

8/10 Good

Badrul Zaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

elaines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very convenient for me as i was there to attend the pet fiesta which was just walking distance. With Setia Alam Mall just across the road,i can just go shopping or find food to eat there. the rooms are clean and staffs are very friendly too.
Stayed 2 nights in Apr 2019

6/10 Okay

Pei Seen

Liked: Cleanliness, staff & service, room comfort
Average
There is no wifi available. And towel is not provided.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
very good & nice to stay
Stayed 1 night in Jan 2019

8/10 Good

Rahimah, setia alam, my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only Sliding lock malfunction.others ok
Stayed 1 night in Jan 2019

2/10 Terrible

Tamil, Seremban

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Terrible experience. First regarding parking slot. Second hard to find out reception. Third guard not helpfull in that building to guide about access card. Fifth the building lift terrible, no aircond and the number i touch wont acceptable and stopped between and i need to use stairs. Then the room facilities very poor. Water level very low. No guidelines in room,how to contact. After that, check out i need to wait for staff to collect the access card and lastly parking ticket machine not at the place can find out. Nearby with very side place. Overall i can satisfy room conditions. **better dont stay**
Stayed 1 night in Jan 2019

4/10 Poor

Lenora

Disliked: Cleanliness, room comfort
Choose other options if budget is not your concern. Toilet has really stinking smell, room floor wasn't cleaned thoroughly, still sticky.
Stayed 1 night in Dec 2018
Response from lim on 9 Jan,2019
Thank you for feedback for our improvement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from lim on 9 Jan,2019
Thank you for choosing Dehouz

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from lim on 9 Jan,2019
Thank you! Hope to serve you again in future

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from lim on 9 Jan,2019
Thank you for choosing Dehouz.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from lim on 9 Jan,2019
Thank you choosing Dehouz

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2018
Response from lim on 9 Jan,2019
Thank you for your review.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from lim on 9 Jan,2019
Thank you

4/10 Poor

khor

Disliked: Staff & service
Stayed 1 night in Nov 2018
Response from lim on 9 Jan,2019
Thanks for reviewing us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Located just opposite the mall. Lunch and Dinner is not a problem. However there is no place for breakfast. Nevertheless good hotel and location
Stayed 5 nights in Oct 2018

8/10 Good

AzwanAli, Shah Alam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and strategic location. Suitable for short vacation
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prompt check in service, the lady waited for us till we check in despite their office hour is 6pm
Stayed 1 night in Oct 2018

8/10 Good

Nazifa, JB, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice apartment where it is just behind Setia City Mall
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Aug 2018

10/10 Excellent

Syaz, Seri Kembangan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check-in process. Love the location as it is located next to Setia City Mall. Overall a good experience.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

Linie, Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.. close to SCCC and Setia City Mall.. good choice!
Stayed 3 nights in Aug 2018

2/10 Terrible

John, Klang

Disliked: Cleanliness, room comfort
Worst
Dusty, tv not wotking, dirty, heater not working, shower tube out of the handle, warm aircond...... pls dont spoil your efforts of publishing this place untill its really inspected!!!!
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worse experience ever.
please do not book this apartment, i came check in after 10.30pm no one was there.. stranded at the lobby, call all the number on the booking and no one picked up. Ended up booking another homestay opposite and worse still they do not want to refund me. Lousy max.
Stayed 2 nights in Jul 2018

10/10 Excellent

Aizud, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and quiet. Convenience store and nasi kandar eatery at the same building, and a walking distance to the mall.
Stayed 3 nights in Jul 2018