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Reviews of FNF Service Suites At Times Square

3.5 out of 5
FNF Service Suites At Times Square
Berjaya Times Square, East Tower, Suite A32-09, Jalan Imbi, Kuala Lumpur

Reviews

6.0
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

5.2/10

Cleanliness

4.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Mark, Gold coast

Disliked: Cleanliness
Rooms are looking worn out, great pool.
The suite was a good size but looking a bit tired. The pool is top shealf, good security, access cards to floor and doors. Its a funny set up the office is on the 32nd floor and after the intial meeting in lobby you can not get access to office, everything done over the phone, 200rm deposit lucky we had cash. No hot water the first night , no one showed us the switch for hot water, internet was a hassel, finally got sorted out. Cleaners came at 6.30 pm to service room, we asked them to come back tommorrow at 10.00am. For what we paid all in al not to bad.

8/10 Good

Amjad, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay @ reasonable price
These are very good & huge service apartments at very convenient central location. Friendly staff. Service can be improved further as there is no linkage from the apartment to their office staff, except for their mobile contact. Can't even go to their floor due to restricted room/ floor card.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

2/10 Terrible

Anthony, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great
Good location, but really quite a shabby place.

4/10 Poor

Cendy Grace, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY FROM THIS SERVICE SUITE!
we stayed at the hotel for 2 nights, and it's a horrible experience!!! It's a part of berjaya Times Square, but its not a hotel, its a service apartment. No reception area, just gonna meet the person incharge at the lobby.. Check in time supposed 2 pm, but almost 3 pm already we still don't have a room! Since we book the pay later system, upon check in we paid them the said amount, but surprisingly the guy still want to collect 6% percent tax which is not stated in our print out voucher. When we finally get into the room, were so disappointed because the room smells newly painted room! The paint smell is too strong! I can't even breath properly and we can't sleep comfortably!!!!! Towels and bed sheet not even clean! Bath tub is to dirty! Tv not working, no heater at the shower!!! I won't recommend this service suite, and won't ever come here again!!!

2/10 Terrible

ahmad kurdi, amman , jordan

Disliked: Cleanliness, property conditions & facilities, room comfort
The location and view are good
Horrible experience , the apartment was very dirty , no service on the first day of the hari Raya
This is inside the bathroom !

8/10 Good

Alvin, Singapore

Liked: Room comfort
Disliked: Staff & service
Can't complain about the price and size of the apartment. However the air-conditioning took a while to get going (the apartment stayed warm during the day despite setting the temperature as low as possible). It was a little sparse with just the bare necessities. Beds were comfortable though 1 bed (there were 5 of us) was lacking blankets. No way of contacting the desk service except by calling (had to use my auto-roaming!) Hi-fi was ancient (cassette tapes anybody?) and wasn't working too. Location was great though!

4/10 Poor

YOKO, 東京

Disliked: Cleanliness, property conditions & facilities, room comfort
一般のホテルとは別物
チェックインの際、ホテルのようなレセプションが無く、携帯電話で係員を呼び出す方式で煩わしい。またチェックイン後も部屋には電話が無いので、全ての連絡は携帯電話のため語学が堪能でないと不安不便に感じると思います。

10/10 Excellent

JUEUN, south korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요!
친구들과 가는 여행이라 콘도미니엄 형태를 찾아서 간 숙소입니다. 스위트룸에 묵었는데 방2개, 거실1개, 부엌1개, 화장실2개 여서 매우 넓었습니다. 뷰는 트윈타워와 KL타워가 다 보일정도로 매우 좋았습니다. 콘도여도 매일 house keeping 해줘서 편리했습니다. 위치도 임비역과 가깝고 부깃빈탕에서도 걸어서 올 수 있는 거리입니다. 단, 호텔이 아니라 데스크가 따로 없고 수영장 이용시 타월이 제공되지 않습니다. 친구들끼리 혹은 대인원 가족끼리 요리하시면서 거실에서 편하게 즐기실 예정이시라면 추천드립니다.