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Reviews of Gold3 Boutique Hotel

2 out of 5
Gold3 Boutique Hotel
Lot B5, 1 Floor, KL Plaza Block B, 179 Jalan Bukit Bintang, Kuala Lumpur

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 53 reviews" "
Rating 8 - Good. 20 out of 53 reviews" "
Rating 6 - Okay. 14 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Tin Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Su Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is the best part making it very convenient to go places and see places. Room is tiny but nice and cosy. Can do with hooks or rack for the bathroom. We wet the bathroom floor while trying to figure out how to turn on water for the shower. Water temperature was unstable at times.

10/10 Excellent

atikah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 3 nights in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner has a museum of cameras at level 2 of the hotel which also serves as a place where guests can sit around or have a chat with friends. Location is excellent opposite Pavilion, property is super clean and staff are helpful.
Stayed 1 night in Dec 2019
Response from Thanks and best regards, on 16 Jan,2020
Dear Michael, Thank you for the perfect score and lovely review! We are so glad that you found your stay at Gold3 Boutique Hotel pleasing, and especially enjoyed the convenience of our location, the social place, camera museum, helpful staff and the cleanliness of the Hotel. We have created intimate and trendy atmosphere on the 2nd floor, and are proud to advertise it. Glad you like it! :) Looking forward to welcoming you back again! Thanks and best regards, The Management

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Thanks and best regards, The Management on 6 Sept,2019
Dear, Thanks for your lovely rating. We are glad that you generally enjoyed your stay with us. Looking forward to welcoming you again soon.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Thanks and best regards, The Management on 26 Aug,2019
Dear, Thank you for the amazing 10/10 perfect score. We are thrilled to hear that you enjoyed your stay with us and we cannot wait to welcome you back again!

10/10 Excellent

Syahmi, Brunei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, near shopping mall and staff very friendly. Very outstanding hotel. I love gold3 boutique hotel
Stayed 4 nights in Jun 2019
Response from The Management on 3 Jul,2019
Dear Syahmi, This has got to be the best reviews ever! 5/5 and straight to the point - come here and see for yourself indeed! We can't wait to welcome you back again. Please do recommend us to your friends as well! :) Thanks and best regards, The Management

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was fantastic. Clean. Early check-in requires a payment of RM50. Allows baggage drop-off. Walls were paper thin. Could hear the sounds from other rooms AND there was a club next door that closed very late. Furthermore, renovation started at 9am and it was very noisy. No warning from staff.
Stayed 1 night in Jun 2019
Response from The Management on 26 Jun,2019
Dear, Thank you for the score and review! We are truly happy that you managed to enjoy the convenience of the location during your short stay. Thank you for the feedback regarding noise issue, we will see if anything can be done to improve the experience further. We look forward to welcome you back again. Thanks and regards, The Management

10/10 Excellent

Jordan, Ipoh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean room.. very near walk shopping mall.. but my favorite is photography!!!
Stayed 1 night in Jun 2019
Response from Gold3 Boutique Hotel on 17 Jun,2019
Hi Jordan, Thank you for the amazing 5/5 perfect score. We are thrilled to hear that you enjoyed the room, services, and location; especially our camera museum! We cannot wait to welcome you back again! Thanks and Be Well, Gold3 Boutique Hotel

6/10 Okay

Mei Mei

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and convenient
Nothing to sall. Very satisfy, will book there again when travel to kl
Stayed 1 night in Mar 2018

6/10 Okay

emelia, kota kinabalu

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping malls
Rooms aren't spacious but clean. Staff are pleasant, walking distance to MRT.
Stayed 3 nights in Jan 2018

8/10 Good

Jiunn, Miri, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera Lovers
A within walking distance to most of the malls and the newly build LRT station. It's easy to get to anywhere. Most attractive place, their own camera museum !!
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

glody s, cepu, central java, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome budget boutique hotel and awesome location
nice interior decoration and awesome location in Bukit Bintang
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
All in one
A happy n pleasant stay. very near to mrt n monorail
Stayed 2 nights in Aug 2017

10/10 Excellent

Smitti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
It was very good experience to stay here.
Stayed 2 nights in Aug 2017

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Amazing, excellent location.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location
Overall was good just that the sound proof system was really bad. And there's karaoke downstairs playing loud disco. From room we can feel the sound base. It's very frustrating !

2/10 Terrible

Aaron, Oregon

Disliked: Cleanliness, property conditions & facilities, room comfort
poor quality room, poor vale for $30USD/night
I've stayed in quite a few a 'budget' hotels, so I know what to expect. That being said, the only good thing about this place was the bed. Somehow they managed to get a comfortable bed in there with clean linens. Other than that, the floor and walls were dirty, the "sliding" bathroom door didn't slide at all, the air conditioner had some sort of grease dripping from the opening and the lack of any sort of ventilation in a very small concrete room with no windows kept the humidity at rainforest levels. Nice and sticky all the time, with a wide variety of colorful molds growing on the wall-paper. The room smelled of mold after the air-freshener wore off. The air freshener that the employee had sprayed just prior to showing us the room, he had the can in his hands when he brought us the key. There's some sort of club downstairs that was blasting very loud Arabic music well after 1:30 am that could clearly be heard in the room. But the best part was when someone started moving furniture around upstairs at 1:00 am and banging on the walls (I can only assume that's what was happening), this happened both nights we stayed here and early in the morning.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
small room nice location
Petite room TV didn't really work shower has no curtain so bathroom was a wet room really! Towels and room not cleaned daily unless requested! When I requested they only replaced the towels and made beds (did not change sheets)

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Right in the middle of busy street
This inn is very close to the monorail station. Typical cheap hotel.The cleaning is loose.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Great Location, Less Than Great Room
Excellent location right in Bukit Bintang. Easy walking distance from KLCC, Petronas Towers, drinking area, shopping, etc. Room had no windows and was very small, but clean. The A/C had some problems. The hotel had a strange smell which remained on my clothes and luggage for many days after moving on. Recommend for location and price, but only if you are willing to sacrifice some comfort!

8/10 Good

Verified traveller

2/10 Terrible

Dan, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund
Hotel room was advertised to have a city view and queen sized bed, 40inch tvs, premium channels, and daily housekeeping. In reality that room doesn't exist. I was given a room with no wondows, so clearly no city view. When I requested that I be given the room I paid for the hotel receptionist refused to provide me with the room. She insisted I pay for an upgraded room. After 20 minutes she finally called the hotel manager who told her to "upgrade" me to a room with windows and two twin beds which is really a downgrade from what I had paid for. There was no city view, just a view of thr metal and glass facade thay covers the front of the building. The TVs are only 32 inches, it even says so on the model number om the TV. There were only 5 TV channels, of which only 4 actually worked...sometimes. My room was cleaned on the first morning, and the never cleaned again for the next 4 nights. Paint is peeling from around the bathroom door, which didn't actually slide closed, and there are dirty marks all over the walls. THE ONLY nice things about this place are its great location and comfortable beds, if you can actually get the size you paid for. Worst of all hotels.com will ignore you when you call to complain and tell you there is nothing they can do, until you pester them on Twitter for a week. Then they'll ignore you again and side with the hotel. In the end I did get my money refunded, but dealing with Hotels.com and this hotel made my visit to Kuala Lumpur less enjoyable.

8/10 Good

Verified traveller

Basic hotel with good location
Only stopped in Malaysia for a couple days. Hotel in perfect location. Very close to monorail, shopping and Petronas towers. No window in room though

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed!
The stay at Gold Tree suited the purpose of my visit to KL. You have whatever basic necessities over there, at a very reasonable price. The location is perfect, all the malls are few minutes (even seconds) walk away, the monorail is 1 minute away etc. The rooms are cozy and equipped with all the basics you need for a small holiday in KL. The staffs are nice and very helpful. The amenites are mostly basic, like shower, air conditioning, TV, kettle, towels etc, but if you are tourist, these should be enough. Also, the free WIFI is awesome!

6/10 Okay

WAI HONG

Travelled with group
Liked: Staff & service, room comfort
There is maintenance work undergoing with noise but location is excellent
Stayed 2 nights in Oct 2023
Response from Gold3 Boutique Hotel, Kuala Lumpur on 23 Oct,2023
Thank you for choosing Gold3 and for your kind review. We're thrilled to hear that you found our location excellent. We take pride in our prime location of offering plenty of entertainment and convenience to ensure our guests enjoy while exploring the city. However, we apologize for the inconvenience you experienced with the noise disturbance. We take your comments seriously and will address them with the maintenance team. If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Should your travels bring you back to this vibrant area, we would be honored to welcome you again and offer you an even more enjoyable stay.

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
ブキッビンタン中心街の近くにありますが、騒がしくはないので静かな夜を過ごすことができました。 お湯が出ないという口コミがありましつが、宿泊した部屋はお湯も出ましたし、清掃が行き届いていました。 連泊の清掃は元々ないのか不明ですが、2泊目の清掃はなかったです。2人部屋に1人で宿泊したので、タオル等は問題なかったので気にしませんでした。

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020
Response from Thanks and best regards, The Management on 4 Feb,2020
Dear, Thanks for spending your time to give us your awesome rating after your stay in Gold3. We are glad to know that you enjoyed your stay on your vacation. We looking forward to see you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Thanks and best regards, The Management on 4 Feb,2020
Dear, Thanks for taking your time to rate us after your stay in Gold3. We are just simply thrilled to know that you enjoyed your stay with us from your awesome rating. We looking forward to see you again in the near future.

8/10 Good

miho, JAPAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
（from JAPAN） シャワーがぬるま湯しか出なかったのがちょっと気になりましたがそれ以外はパーフェクトです！ブキッビンタンのど真ん中なのでちょっと買い物して、荷物を置きにホテルに戻ってまた出かける…といったことが可能な便利な立地でした。 フロントの人懐っこいスタッフさんは特に印象が良かったです、一人訪問でしたが楽しい時間と快適な空間をありがとうございました。
Stayed 2 nights in Aug 2019
Response from Thanks and best regards, The Management on 23 Aug,2019
Dear Miho, Thank you so much for your lovely score and sharing your experience here about your stay with us. As our valued guest, we appreciate your feedback and are delighted to hear that you had a comfortable and positive stay with us. With a spirit to serve, we take great pride in not only meeting, but exceeding your all our customers’ expectations. Your feedback is integral to our ability to continue to improve our services. Thank you again for taking the time to give us your feedback, and we looking forward to welcoming you back again. :)

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2019
Response from Thanks and best regards, The Management on 14 Aug,2019
Dear, Thank you for your rating, we delighted to hear that overall enjoyed your stay and service. We look forward to another exceptional stay with us soon.

6/10 Okay

Lin

Liked: Staff & service
Stayed 1 night in Jul 2019
Response from Thanks and best regards, The Management on 22 Jul,2019
Dear Lin, Thanks for your lovely rating and score. We are glad that you general enjoyed your stay with us in Gold3. Looking forward to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビキッビンタンのど真ん中！ 観光には最適なロケーションになります。 値段を考えると仕方ないのですが、部屋が予想より小さい点だけが、若干、評価が下がる部分です。 ダブルベッドでも二人だと部屋が狭いので、一人で泊まる方にお勧めです。
Stayed 1 night in Jan 2019

8/10 Good

yu yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
就近購物中心和地鐵

10/10 Excellent

Siriporn, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should try one of the good hotel :)
Nice and clean, The receptionist very nice he provided all me abd my friends need

8/10 Good

YUKI, 東京

Liked: Staff & service, property conditions & facilities
駅から1分のホテル
駅から近く、デパートやレストランも歩いて1分以内にあります。繁華街にも庶民的な店にも近く、とても便利な位置にあります。スタッフもとても親切でした。

8/10 Good

Joanna, 高雄

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置很棒
地理位置很棒 離單軌站.巴比倫購物中心.LOT10.十號胡同皆很近 交通便利.鬧中取靜.服務人員親切

2/10 Terrible

anthony, indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
all bad except the location. avoid if possible
dirty and smelly room. air con not cool. slow water. the only good thing is at the center of bukit bintang

8/10 Good

ケニチ, nishinomiya

シンプル！何より立地が良い！
立地が良いので食事・アクセスの面で観光する場所には最適。部屋もシンプルで石鹸や歯ブラシなどのアメニティがないが、価格の安さを考えると問題なし。

8/10 Good

Yeny, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
minimalist hotel at perfect location
perfect location at very short walking distance to pavilion, staff are very friendly and helpful, even though the room is quite small and have no window but it is enough if you need a hotel room just for sleep and spend most of the time outside. Check in was very fast. Lift available. Overall a good budget hotel

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kötü
Oda çok kötü başta söyleyeyim. Cam dahi yok konfor sıfır. Basık bir yapısı var. Su dahi vermiyorlar. Reklamda 2 su vermeleri gerekirdi. Aile oteli gibi bir yer. Çevresi iyi gezilecek yerlere ve Petronasa yürüyüş mesafesinde. Oda temizliği kaldığımız 4 gece içinde hiç yapılmadı. Hizmet kalitesi sıfır.

6/10 Okay

Marcelo, Buenos Aires

Disliked: Room comfort
Hotel sobrevalorado
Este hotel esta sobre valorado. Si bien la zona es buena y comoda el hotel tiene habitaciones sin ventanas como parece ser la costumbre alli. Falta el aire por el encierro y no hay provision de aire natural cosa q no soluciona un aire acondicionado. La atencion del personal siempre fue cordial y atenta. 2 perdonas NO pueden convivir alli. Es demasiado pequeña. Pero por ese precio no hay algo mejor. Al menos eso creo yo.

10/10 Excellent

Hsuanming, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
購物方便的好旅館
飯店外就是Lot10.十號胡同.金三角百貨公司都在這，喜歡購物住這很方便!!!

8/10 Good

Verified traveller

4/10 Poor

Hung-Wen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort