Indoor pool, outdoor pool
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Reviews of Setia Sky Residence

3.5 out of 5
Setia Sky Residence
Jalan Raja Muda Abdul Aziz, Kampung Baru, Kuala Lumpur, Kuala Lumpur

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness
I booked the room since a month ago for my guest which are not from Malaysia. They travel very far to the hotel to be informed that the room has been cancelled?!! What nonsense is this? They were told that an email was sent to me a week ago but i have gone to a place that have poor internet connection hence i didnt get to check my email. The least u can do is be responsible or booked another hotel for my guest. This is a very bad thing to do to your guest. How can you cancelled an already confirmed booking? Mentioning that the room is fully booked a week before the guest’s arrival. It was during new year eve so most of the hotel are fully booked and my guest have to stay at some other ridiculous hotel and the whole plan was spoilt!!
Stayed 1 night in Dec 2018
Response from Dan on 8 Jan,2019
Im sorry to hear your respond. We already send you notice a month ago. Hope you did well.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from Dan on 9 Nov,2018
Thank you for your feedback. Cheers

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worse place i ever stay. The bed was very dirty we got rashes whole body. Everything is a dirty.no toilet roll.
Stayed 3 nights in Sep 2018
Response from Dan on 25 Oct,2018
Thank you. We did not receive any inquiries regarding what you have told us in the above comment. We will definitely look into it if you call us right a way.

8/10 Good

Wan Salahuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Rasydan on 2 Aug,2018
Thank you

10/10 Excellent

Matthew, Kualal Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT VIEW
Stayed 1 night in Jul 2018
Response from Rasydan on 2 Aug,2018
Thank you

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good apartment, cumbersome check in process
Good apartment, cumbersome check in process. Really need to have reception/front desk, instead we needed to get in touch with manager of the apartment unit and make an appointment of when to check in. Otherwise rooms are spacious and comfortable.
Stayed 10 nights in Nov 2017
Response from Rasydan on 8 Mar,2018
Thank you for your stay. We are trying to upgrade from time to time. Thank you for the suggestion. Cheers

8/10 Good

chieh-an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
very nice night view and a good bed for sleep and the room is very clean
Stayed 3 nights in Oct 2019
Response from Rasydan on 4 Nov,2019
Thank you!

8/10 Good

MariaC, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor de este departamento es su espectacular vista. Es muy amplio. No me gusto que no funcionaba la estufa ni el televisor. Tampoco me gusto que esta en una zona con mucha construcción y accesos limitados
Stayed 3 nights in Oct 2018
Response from Dan on 5 Nov,2018
Thank you for the feedback. We will working on it.

8/10 Good

WING HO MICHAEL

Liked: Staff & service, property conditions & facilities
小房裡面的傢俱多一點會好一點
Stayed 1 night in Oct 2018
Response from Dan on 15 Oct,2018
Thank you for your feedback. We will improve in the future. Thank yo