Minibar, in-room safe, desk, iron/ironing board
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Reviews of Signature Hotel at Bangsar South

2.5 out of 5
Signature Hotel at Bangsar South
B-10 Pantai Business Park, Off Jalan Pantai Baru, Kuala Lumpur

Reviews

6.8
Rating 10 - Excellent. 7 out of 54 reviews" "
Rating 8 - Good. 21 out of 54 reviews" "
Rating 6 - Okay. 15 out of 54 reviews" "
Rating 4 - Poor. 7 out of 54 reviews" "
Rating 2 - Terrible. 4 out of 54 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Venkatramanan

Stayed 2 nights in Dec 2022

2/10 Terrible

WPY

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Make sure your room is clean enough before letting your customer to check in eventhough you're in rushing.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

4/10 Poor

Fuzie, Melaka

Business traveller
Disliked: Cleanliness, property conditions & facilities
The management should improve the cleanliness of the hotel and surrounding area and also the facilities.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Mumtaz Ali Khan on 13 Apr,2019
Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had memorable stay with us and we look forward to welcome you again soon in near future as our esteem guest.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Mumtaz Ali Khan on 4 Apr,2019
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had memorable stay with us and we wish to welcome you again soon in near future as our esteem guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for family..or solo travel
Stayed 2 nights in Oct 2018
Response from Mumtaz Ali Khan on 27 Mar,2019
Thank you for choosing signature hotel bangsar choice of your accommodation, we are glad to hear that you had memorable stay with us. We look forward to welcoming you again soon in near future

6/10 Okay

Ismail

Liked: Cleanliness
Air cond problem manternance not coming
Stayed 1 night in Dec 2018
Response from Signature Group of Hotels on 23 Dec,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, your feedback is very important to us. I will certainly look into area you have mentioned in your comments. We wish to welcome you again soon in near future as our esteem guest.

6/10 Okay

Lee

Liked: Property conditions & facilities, room comfort
Near toLRT station
Bedsheet and blanket had strange smell
Stayed 2 nights in Nov 2018
Response from Signature group of Hotels on 10 Dec,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, your feedback is very important to us to improve our services. I will look into area personally you have mention in your comments. We would like to welcome you again soon in near future as our esteem guest.

8/10 Good

ABDULLAHI ABUBAKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
The experience was quite exciting and pleasing, I look forward to more of such experience in the future
Stayed 2 nights in Nov 2018
Response from Signature Group of Hotels on 4 Dec,2018
Dear Guest, Thank you for choosing signature hotel bangsar choice of your accommodation, We are glad to hear that you had memorable stay with us. We look forward to welcome you again soon in near future as our esteem guest

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018
Response from Signature Group of Hotels on 4 Dec,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had memorable stay with us. We look forward to welcome you again soon in near future as our esteem guest

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from Signature Group of Hotels on 4 Dec,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had memorable stay with us. We look forward to welcome you again soon in near future as our esteem guest

8/10 Good

Mansor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Signature Group of Hotels on 6 Nov,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We work very hard to provide you with Service of Excellence

8/10 Good

Roszita, Bangi

Liked: Staff & service, property conditions & facilities, room comfort
Need improvement on room housekeeping bcoz on my experience stay here 4d3n not quite proper housekeeping. Anyway Nice and worth it to stay here.
Stayed 3 nights in Oct 2018
Response from Signature Group of Hotels on 3 Nov,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, your feedback is important to us. We will certainly look into areas you mention in your comments. We work very hard to serve you better.

4/10 Poor

Vidhya, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I could not access to my room as the card was unable to open the door. The receptionist Ms. Atikah was very helpful inspite attending the receptionist task all alone. After 40 minutes we had resolved the matter and we were given a better room. However the cleaniness of the pillow cases and toilets need to be taken cleaned. Room services were required for few times and upon constant request only the rooms are cleaned. I think the service and cleaniness of the rooms need to be emhanced.
Stayed 3 nights in Oct 2018
Response from Signature Group of Hotels on 30 Oct,2018
Dear guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, Your feedback is very important to us, We apolosize for inconvience caused and we will look into the area and improved as you mentioned, Please do look for me in your next visit to Signature Hotel and I will provide you myself with our best services. We look forward to welcome you again soon in near future as our esteem guest.

8/10 Good

AIK SIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Signature Group of Hotels on 30 Oct,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had memorable stay with us. We work very hard to provide you with excellent services

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018
Response from Signature Group of Hotels on 23 Oct,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had memorable stay with us, We look forward to welcome yu again soon in near future

8/10 Good

Syakirah

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Friendly staffs, good hospitality
Stayed 2 nights in Oct 2018
Response from Signature Group of Hotels on 11 Oct,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your acommodation, We are glad to hear that you had memorable stay with us. We work hard to serve all our guest and provide to them with excellent services. We look forward to welcome you again soon in near future as our esteem guest.

6/10 Okay

TAN

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2018
Response from Signature Group of Hotels on 10 Oct,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar South choice of your accommodation, We are glad to hear that you had memorable stay with us. We always look forward to receive feedback from our guest, We work hard toserve you better.

6/10 Okay

Jeba, Australia

Disliked: Property conditions & facilities
No eating facilities and hotel unable to provide IT/internet facilities to occupants.
Stayed 9 nights in Sep 2018
Response from Mumtaz Ali Khan on 2 Oct,2018
Dear Guest, We do not provide F&B facilities at this moment but, management is considering to start with it soon, Yes we do provide all our guests with complementary facility of Wifi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018
Response from Mumtaz Ali Khan on 19 Sept,2018
THANK YOU FOR CHOOSING SIGNATURE HOTEL BANGSAR CHOICE OF YOUR ACCOMMODATION, WE ARE GLAD TO HEAR THAT YOU HAD MEMORABLE STAY WITH US. WE LOOK FORWARD TO WELCOME YOU AGAIN SOON IN NEAR FUTURE AS OUR ESTEEM GUEST

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Mumtaz Ali Khan on 14 Sept,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar South choice of your accommodation, We are glad to hear that you had memorable stay with us, We look forward to welcome you again soon in near future as our esteem guest. Best Regards, Signature Group of Hotels

10/10 Excellent

Mr, Batu Pahat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
The hotel is situated in a very strategic location. It has an LRT station, bus stop, convenience stores, restaurant and petrol station nearby.
Stayed 1 night in Aug 2018
Response from Signatuure Hotel Bangsar on 30 Aug,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had memorable stay with us. Yes bus stop, Train Station, Restaurants and convinience stores are just a minute walking distance away from hotel. We like to welcome you again soon in near future as our esteem guest.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Poor air-conditioning
Poor air-condition, maybe it not service. Need a new air-cond for more comfortable.
Stayed 1 night in Aug 2018
Response from Mumtaz Ali Khan on 18 Aug,2018
Dear Guest, Thank you for leaving us comments which helps us improving our services to wards our guests, I wish you would had informed us regarding Air-Condition while you were staying at the property so we could had changed the room for you immediately. I will get this sort it out immediately, We look forward to welcome you again soon as our precious guest

10/10 Excellent

Nik, Bangsar South

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent parking
Stayed 1 night in Aug 2018
Response from Mumtaz Ali Khan on 9 Aug,2018
Dear Guest, We are glad to hear that you had a memorable stay with us at Signature Hotel Bangsar, We look forward to welcome you again soon in near future as our esteem guest.

10/10 Excellent

Hafiz, Muadzam shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and clean,staff very good
Stayed 1 night in Jul 2018
Response from Mumtaz Ali Khan on 2 Aug,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar Choice of your accommodation, We are glad to hear that you had memorable stay with us at the property. We look forward to welcome you again soon in near future as our esteem guest.

6/10 Okay

Verified traveller

A bit noice during midnight. Someone is walking around. Can hear the noice of water flow.
Stayed 1 night in Jul 2018
Response from Mumtaz Ali Khan on 2 Aug,2018
Dear Guest, Thank you for choosing Signature Bangsar choice of your accommodation, We are glad to hear that you had enjoyed you stay with us, If you would had informed us while you were staying at the property regarding noise coming from corridor we would had asked the other guests to keep it low to avoid disturbance. We look forward to welcome you again soon in near future as our esteem guest.

10/10 Excellent

kasthuri, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant and good staying experience. The receptionists are friendly.
Stayed 3 nights in Jun 2018
Response from Mumtaz Ali Khan on 2 Aug,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had memorable stay with us. Our staff's are trained by professionals to provide best services to all our guests. We look forward to welcome you again soon in near future as our esteem guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good..nice to stay..place is strategic..strongly recommend
Stayed 1 night in Jun 2018
Response from Mumtaz Ali Khan on 2 Aug,2018
Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had comfortable stay with us, Yes our location is prime and recommended by most of our guests. We look forward to welcome you again soon in near future as our esteem guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean bathroom, comfy environment, friendly staff.
Stayed 1 night in May 2018
Response from Mumtaz Ali Khan on 2 Aug,2018
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had memorable stay with us, Our aim is to provide nice and clean accommodation with affordable rates to all our guests. Yes our staff's are friendly and trained by professionals to go an extra mile to provide comfy stay to all our guest. We look forward to welcome you again soon in near future as our esteem guests

6/10 Okay

Mohd Suffyan

Suits its price
Stayed 1 night in May 2018

8/10 Good

MARYANI BINTI YUSUF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad it okay for me and family. It because me and family stay for one night.

6/10 Okay

Gobinath

Nice hotel
The hotel is was ok but limited parking

8/10 Good

Chui Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious bedroom and bathroom
Amazing
Stayed 3 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room given are not the room I booked
I paid for king size bed yet I got a queen size bed room. Will think twice again if need to stay here in future.
Stayed 1 night in Mar 2018

6/10 Okay

Gobinath

Liked: Staff & service, room comfort
Nice stay
The hotel was nice but could have been better if they provided some night snacks or microwave heat up foods for the guests...so many foreign workers staying in office lot beside the hotel makes the area look unsecure...
Stayed 2 nights in Feb 2018
Response from CL Nizam on 21 Feb,2018
Thank You! We will certainly look forward to offering you a truly pleasant and memorable service experience during your stay with us.

6/10 Okay

Gong Chyi

Liked: Staff & service
Good price at good location.
It's not so good in general, but the price is OK.
Stayed 3 nights in Dec 2017
Dear Gong Chyi, Greetings from Signature Hotel at Bangsar South. I hope this email finds you well. Thank you for making us your choice of accommodation during your stay in KL. We would like to hear from your good self so as to share more details with us as what what was not so good. We are glad that you found the price point to be acceptable. We look forward in welcoming you back as our esteemed guest. Best Regards Dilmindar Singh (DIL) Director of E-Commerce

6/10 Okay

Ramaneswaran, Johor

Liked: Staff & service
Close to City Centre
Easy access to City Centre (Bangsar, KL Sentral, Brickfield). With walkable distance to a LRT stn (Kerinchi). All OK! Paid Parking and not under Hotel's management. Noisy with surrounding works (renovation). Foreign workers around but safe (i believe). The staff quite friendly & helpful. Sure i will recommend to my friends but will get exact 'services & facilities' for $$$ paid. 3/5 rating.
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Sep 2017
Dear Guest, Thank you for the time taken for the feedback. We would like to understand more on the reason/s for marking us poor in your feedback. We are eager to hear what worked for you and what did not and how we can improve. Best regards, General Manager

4/10 Poor

Verified traveller

Disliked: Staff & service
house keeping only one day out of my four day stay; the other three day no housekeeping
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Dear Guest, Greetings from Signature Hotel at Bangsar South. Thank you for choosing us as your choice of accommodation during your recent visit. We were glad to notice that you had enjoyed your stay with us. We shall be certain to share this with our staff as well. We look forward in welcoming you as our esteemed guest in the future once again.

8/10 Good

Ariffudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Dear Ariffudin, Greetings from Signature Hotel at Bangsar South. Thank you for choosing us as your choice of accommodation during your recent visit. We were glad to notice that you had a pleasant and good stay with us. We shall be certain to share this with our staff as well. We look forward in welcoming you as our esteemed guest in the future once again.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Bad service
The counter service was bad

4/10 Poor

JERRY THAM

Disliked: Staff & service
Unfriendly
Most of the workers there are very unfriendly

6/10 Okay

NADZIFAH

6/10 Okay

Verified traveller

Affordable budget hotel stay
Room was small but expected for budget hotel. Location was good as close to public transport.

2/10 Terrible

Christian

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid if you can
Booked this place for one night because of proximity to Pantai Hospital. Very disappointing. TV service was not working and hotel staff was unconcerned when advised. Generally, staff was not friendly and welcoming and seemed to have no idea of what customer service is about. Room itself was sparsely furnished, providing only the most bare essentials. Check-in took a very long time to process and staff appeared unsure of what they were doing. Will never make the mistake of staying there again.
Stayed 1 night in Oct 2023

8/10 Good

Sheena, kl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just ok to me.
Stayed 1 night in Apr 2019
Response from Mumtaz Ali Khan on 17 Apr,2019
Dear Guest, Thank you for choosing Signature Hotel Bangsar choice of your accommodation, We are glad to hear that you had comfortable stay with us. We look forward to welcome you again soon in near future as our esteem guest.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Tiada tempat parking khas untuk pelanggan dan bunyi bising di waktu pagi.
Stayed 2 nights in Oct 2018
Response from signaturehotel managment team on 26 Oct,2018
Dear ,Thank you for your feedback and choosing signature hotel as your choice of accommondation in kualalumpur. we look forward in welcoming you back as our esteemed guest in the near future. Best Regards Signature Hotel Management Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018
Response from Dilmindar Singh (DIL) on 26 Sept,2018
Thank you for your feedback for your stay with us. We look forward in welcoming you back as our esteemed guest in the near future.