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Reviews of Valenza Hotel & Cafe

3 out of 5
Valenza Hotel & Cafe
Lot 118, Batu 3, Jalan Klang Lama, Kuala Lumpur

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 106 reviews" "
Rating 8 - Good. 44 out of 106 reviews" "
Rating 6 - Okay. 32 out of 106 reviews" "
Rating 4 - Poor. 6 out of 106 reviews" "
Rating 2 - Terrible. 5 out of 106 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

3.6/10

Amenities

7.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

NG

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

Manimaran

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel near by to mid valley shopping centre. Room air conditioning only hot air, shower bath cream empty, TV not working..
Stayed 1 night in Apr 2022

6/10 Okay

Tan

Business traveller
Old hotel and very small. TV not working
Having hard time searching location. The hotel is very small for couple.
Stayed 1 night in Feb 2022

8/10 Good

Che Mud

Business traveller
Liked: Staff & service
Stayed 2 nights in Jan 2022

8/10 Good

HANI

Travelled with family
Liked: Staff & service, room comfort
Bilik ok...selesa cuma kipas siling jer lah berhabuk skit...maybe jrg guna kot sebab mostly guest guna air-cond jer kan...overall ok lah n harga bilik sgt berpatutan...lastly their receptionist name CT was very friendly and helpful...tq
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
price, basic accommodation
Very basic room. No welcome from the reception staff. Bed very hard and single very thin pillow and sheet. However the toilet and shower was clean. t was possible for one night but we would not have stayed longer
Stayed 1 night in Feb 2020

10/10 Excellent

azhar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay and good location Everything is nearby from the theme park to the shopping mall to even dining place, family mart, clinic and many more. So nice to receive a huge anniversary complimentary cake from the hotel. Thank you!
Stayed 1 night in Dec 2019
Response from siti on 17 Jan,2020
Dear our valued guest, Thank you for chosen and stay with us. Please welcome to see you again. Reservation team Valenza hotel & cafe

8/10 Good

Arun

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, eateries and shopping centers nearby
Location was lively with a restaurant right infront and nearby giant and tesco which makes a perfect place to stay at Port Dickson.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad services When I check in ,I stay there for 4 days ,I need call the staff then will have some one clean ,very bad services
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap and clean hotel. friendly staff. very near midvalley.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Segi, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & fair price hotel right at the center of Central Valley
Stayed 1 night in Jul 2018

10/10 Excellent

Pretty, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Midvalley !
Stayed 1 night in Jul 2018

8/10 Good

Nur farahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,clean,comfortable,great services very and nice environment
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Budget hotel for short stay
Room assigned to me was facing the main road and a highway. Since I am a light sleeper, cars passing the highway is a nuisance to my sleep.
Stayed 1 night in Apr 2018

6/10 Okay

BOON TEONG

Liked: Cleanliness, property conditions & facilities, room comfort
need to have spray water for toilet bowl
Stayed 1 night in Mar 2018

10/10 Excellent

mrs, kelantan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet tak ada paip 😂
Overall it was a good place to stay except that toilet pipe
Stayed 1 night in Mar 2018

2/10 Terrible

wai kwen, canberra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing old hotel very dirty bathroom
We stayed two nights in this hotel which had been chosen for being close to KL Sentral. Glad it was only 2 nights. Could not wait to leave. Booked 6 months ago requested quiet room. Was given noisy room on arrival. Had to pay extra for a quiet room facing back of hotel. The sink in the bathroom had no plug, just a wide filthy hole. The shower walls and floor tiles had accumulated dirt and the bathroom floor had sticky patches. A request for a bath mat resulted in "we don't have" so it was difficult to avoid wet floors in the bedroom. Besides the hotel vegetarian cafe which does not do breakfast, there are no eating places at all nearby. You will have to get a taxi to find breakfast and non-vege meals. There is a kettle, stained cups and no teabags etc. If you stay here make sure you have flip-flops for the shower!
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Nurjannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Li Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice experience and good service with location. Have a nice car parking.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good location, good service. provide place for car parking
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good place and good service, but their facility and equipment was old.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good service and good location. The room facilities was old.
Stayed 1 night in Nov 2017

10/10 Excellent

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Nice place, clean, looks new. Nice vegetarian food available at the cafe
Stayed 1 night in Nov 2017

8/10 Good

Tan, JB, Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
Nice fit room but toilet bowl not clean
Strength: Have a pleasant stay, good for short stay with minimum requirement, hotel own parking area easy for drivers, from parking can access to the main lift. Room is small but good enough. Weakness: Only one wall plug by the table, no plug near the bed, difficult to access the plug and will be troublesome if didn't bring extensions. Toilet looks clean but toilet bowl was dirty, dried urine mark was found on toilet seat, have to wash the toilet ourselves before using. Toilet paper too soft and too thin. Overall opinion, if you are driving to the location, do not require much enjoyment from hotel and only looking for place to stay, this is a good choice (not the best).
Stayed 2 nights in Nov 2017

10/10 Excellent

Chee Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
A bit smelly toilet
Stayed 1 night in Sep 2017

6/10 Okay

Yin Yin

Disliked: Cleanliness
Stayed 2 nights in Sep 2017

8/10 Good

shakib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cheap n good.
Location central but need to get cab to nearest mall. Couldn't find F&B. Hotel is good. Staff very polite n helpful. Nice hotel to stay consider very cheap rates.
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is quite old. There are stains and holes in the bedsheeth. Toliet is smelly and not cleaned properly

8/10 Good

Angela, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price, clean
The hotel is very clean and less than RM100 per room per night (no window). But the phone in the room isn't functioning, because we tried to call the reception to ask for an iron with iron board. The staff are pretty friendly, and polite.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clsoe to Mid Valley City Mall
Pleasant stay, room is clean, we booked this hotel is because the location! it is very close to Mid Valley City Mall. Hotel has its own car park.

6/10 Okay

Boon, PG, MY

Liked: Staff & service, room comfort
The hotel seems a little old but still in good shape. The room is a little dusty, most likely because the room wasn't in use for quite some time. Price is reasonable. Staffs are helpful and friendly. Would recommend it to people who is having tight budget.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No coffee facilities in the room

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good hotel, dirty
Not good at all

4/10 Poor

Sey Lee

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good, has to improve the cleaning of the rooms and make sure the bedsheets and blankets are clean. Feeling itchy sleeping in the bed…

10/10 Excellent

g, sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Very Nice
The hotel was located at a very convenient location, access to the hotel was easy and convenient. The lobby smell good and welcoming. Staff was friendly and helpful. Room was big and spacious. Breakfast was fantastic, the spread was excellence. Last but not least, will never come back again to this hotel again.

10/10 Excellent

g, sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
The hotel was located at a very convenient location, access to the hotel was easy and convenient. The lobby smell good and welcoming. Staff was friendly and helpful. Room was big and spacious. Breakfast was fantastic, the spread was excellence. Last but not least, will never come back again to this hotel again.

10/10 Excellent

G, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The hotel was located at a very convenient location, access to the hotel was easy and convenient. The lobby smell good and welcoming. Staff was friendly and helpful. Room was big and spacious. Breakfast was fantastic, the spread was excellence. Last but not least, will never come back again to this hotel again.

10/10 Excellent

Tamara , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, Excellent service
The hotel staff was good towards me. Very helpful. fast checkin and my room was tidy . The overall room design is beautiful. The staff recommended me to dine at their vegetarian restaurant and it was really good!

10/10 Excellent

Rong J, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Midvalley/ Room look nice/ good staff
The staff very good..they help me with my luggage n fast check in. the room is nice..clean..is abit small but next time i will choose the bigger room.

10/10 Excellent

Pei Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff/ Great Food/ Simple Stay

10/10 Excellent

C, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wifi, Clean Room, Express Check-In.
The room i have check-in was a deluxe twin room with no window. It was a little but small but It was really worth the pay as the room is clean and tidy, especially the toilet. The service was wonderful as they were all very friendly! The check-in process was fast ! I had my dinner at their Thai vegetarian restaurant. I must reckon everyone to at least give it a try!

8/10 Good

jane, sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convinence location

10/10 Excellent

C, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Worth the stay!
This is my 5th time staying here in a Studio deluxe room. I must say I love their room design although it is a little bit small. It's clean and the service has improved a lot compared to the first time I've checked in. They helped with the transportation efficiently. It was truly a wonderful stay.

8/10 Good

Huei Hong

Liked: Cleanliness, property conditions & facilities, room comfort
Cosy, Quiet yet near to Mid Valley Mall
Visiting Friend

8/10 Good

Julia, Kuala Lumpur

Liked: Staff & service, property conditions & facilities, room comfort
close to mid valley
I love the location which is very close to mid valley megamall.