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Reviews of Kusatsu Onsen Eidaya

2 out of 5
Kusatsu Onsen Eidaya
Kusatsu 464-285, Kusatsu, Gunma

Reviews

9.4

Exceptional

Rating 10 - Excellent. 61 out of 84 reviews" "
Rating 8 - Good. 17 out of 84 reviews" "
Rating 6 - Okay. 6 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great Food was delicious Room was traditional
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024

10/10 Excellent

iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find in Kusatsu
Lovely traditional property in a good location in Kusatsu. A great experience with the onsen facility included. The owner could not have been more helpful and friendly, we loved it there. It was nice and peaceful as just outside the centre, but an easy walk in.
Stayed 1 night in Oct 2023

10/10 Excellent

Mei San, Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and spacious room. Good pick up service and nice staff. Easy to walk to bus station.
Stayed 1 night in Sep 2023

8/10 Good

CLEMENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute japanese inn, the staff was lovely and the room very pleasant.
Stayed 1 night in Jan 2023

10/10 Excellent

Meiko

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really like this place. The property and room is like the combo of traditional Japanese and new modern layout. We definitely love the share private onsen. Although is 10mins walk from the town, but it's not a long walk. Furthermore it's out of the busy and noisy central district which is what you need when you have a relaxing holiday in onsen Town.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Awesome stay
Very accommodating, excellent service and excellent room. Our room had our own tiny hot spring bath so it was really cool. Also the owner is super friendly, we left our luggage there before check in and they helped us carry it up into our room. It's about 8 min walk to Yubatake (aka the center Kusatsu tourist area). Facility wise, they have free coffee and water, the owner even gave us milk as present 😊 they also have a super cool game room where they have japanese (childhood?) games.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and extremely friendly and accomodating service
Stayed 2 nights in Oct 2022

10/10 Excellent

Myriam

Stayed 1 night in Aug 2022

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great weekend stay! My room was extremely clean and well kept. All the staff members were exceedingly kind and went out of their way to be helpful. And the breakfasts were delicious. Highly recommend a stay here!
Stayed 2 nights in Apr 2022

10/10 Excellent

Mijal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have loved Eidaya more. The staff was incredibly friendly and very good at English, the hotel was full of fun things to do (including vintage video games!!), parking was right by the door, it was the perfect distance to walk all of Kusatsu, and the private onsens were a joy at night! An absolutely perfect weekend trip for our group of 7.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel are very clean. Breakfast is also fantastic. We love traditional food. The owner is the most fantastic. We are almost missed the train. And the officer at the bus station didn’t help must. He is our hero that give right and good information that we can get the train and seats. We will be back. City and onsen are also fantastic. 👍😍
Stayed 1 night in Nov 2019

10/10 Excellent

Michael, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value. The staff were friendly and helpful, the room/facilities were clean, and the location is great. Would highly recommend.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ski trip with friends
nice staff. sharing toilet on every floor. public bathing area at the onsen downstairs. no lift for rooms on 2nd floor and have to make the beds by yourself if u choose the tatami style rooms. (kinda hostel like)

10/10 Excellent

Chriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Ryokan
All I can say is I should stay more than 1 day! Great onsen with sulphuric minerals. Good location, 2 ways 10 minutes walk from centre but hey! Who is rushing? Near 7-11 and another convenience shop and cake shop and bus station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hospitality!
Very warm hospitality showed by the owner, who went all the way out to help us suggest and reserve food places. Knows the local area very well and speaks very good English. Excellent lodging choice for staying at Kusatsu Onsen.
Stayed 1 night in Sep 2017

10/10 Excellent

ingrid, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly ryokan with comfy tatami rooms.
Booked it on the recommendation of a friend. Loved our room, the Onsen and especially the massage chair in the common area! Traditional Japanese breakfast was yummy. Both hosts spoke English and were super friendly and nice! (As it rained heavily the day of our departure, he drove us to the bus station) You have to walk a bit to get I to the middle of town but it is super close to the outside Onsen.
Stayed 2 nights in Jun 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect wonderfully friendly economy style Ryokan
I cannot recommend this place enough if you are looking for an affordable traditional style Ryokan style in in Kusatsu. It's a quick 10 minute walk from the station, the room was a clean and well kept tradtional tatami room and the futons were comfortable. The onsen downstairs was clean and HOT. Probably one of the hottest I've ever been to, but hey, that's why people come to Kusatsu right? The staff is where this place really shined, They took great care of me and went above and beyond. I speak Japanese so that might have helped, but through my own error I made the booking on the wrong date and they were happy to change it for me at no extra charge (a great relief to me) once I arrived exhausted with suitcase in hand. During breakfast (delicious traditional Japanese food/washouku) they made sure I had everything I needed, and when I was heading out the door back to the station the owner offered me a ride in his car when he saw I was going to haul my suitcases there all by myself. Wonderful staff and a lovely experience.

10/10 Excellent

Nicolas , FRANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surprise
We wanted to do the whole Ryokan experience at an affordable price and took a chance on this hotel. It's one of the best surprises we've had in Japan: the hotel is super clean, the Onsen is pretty comfortable, the restaurant is delicious and best of all the staff and owner are some of the nicest people we've come across. Overall we would love to come back to Eidaya!

10/10 Excellent

ちさ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旅館の人がとても親切でよかったです。1人1本牛乳のサービスがあったり、部屋にゲーム機を繋いでくれていたり、近くの美味しいお店を教えてくれたりしました。草津に来る時にはおすすめです。
Stayed 1 night in Feb 2024

10/10 Excellent

Ying Hsuan

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

KOHEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Yuzuki

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かったです。
立地も良く、スタッフの方の対応も親切でした。また利用したいと思います。
Stayed 2 nights in Mar 2023

10/10 Excellent

HARUTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
樸實的旅館
一間樸實的旅館，很喜歡那些古老的遊戲機，我們玩得不亦樂乎，亦喜歡那4間小小的溫泉房，有私人的空間，整體感覺良好，值得讚賞
Stayed 1 night in Jan 2023

10/10 Excellent

??

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ぜひまた利用したいと思います
全てに置いて満足です❗
Stayed 1 night in Sep 2022

10/10 Excellent

ナツキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

アヤ

Stayed 1 night in Mar 2022

10/10 Excellent

SUNG JOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

saeko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キャンセルが出て、広い部屋に同じ料金で変えて頂き快適に過ごせました。 個室風呂が3つあり、娘と2人で入れて良かったです。チェックイン前に駐車させてくれるので、西の河原公園まで5分、湯畑まで10分くらいで歩いていけるので良かったです。 施設も昭和レトロ風で昔の遊びおもちゃなとあります。コスパも良いです。
Stayed 1 night in Jan 2022

10/10 Excellent

Yuuhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が優しい雰囲気
Stayed 1 night in Jan 2022

6/10 Okay

MAYUMI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
貸切風呂でまったりくつろげました
広い駐車場があるのがとてもよかったです。 口コミにあるように旅館のスタッフが とてもあたたかみのある対応をしてくださってありがたかったです。お風呂は貸切風呂を 時間割で入るという珍しいシステム。他の人が入ってこないというのはとてもくつろげる ものだとあらためて感じました。ただ部屋がスタンダードだったのですが203、204と比べてかなり内装などが落ち値段相応とはいえない気がしました。温泉付きのお部屋はとても 感じが良かったです。3家族で行ったので差がありすぎて部屋割りが難しかったです。
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小さな旅館でしたが、レトロゲームや
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時に食事をどうするかの確認や部屋の使用方法、入浴時の注意点の説明がしっかりとされていた。 湯畑へ徒歩で行ける範囲なので、外出時も利便性が高いと感じた。
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小さな宿
温泉風呂付客室に宿泊しました。 半露天になっており、バスタブタイプの為1人での入浴に適しています。 部屋付きの温泉も源泉掛け流しで、自分で湯量を調節できます。草津温泉らしく湯はとても熱く、肌がツルツルになりました。無色透明で匂いもありませんが、とても「濃い」です。 民宿のような外観や建物の作りは年代を感じさせます。急な階段や段差も多く、足が悪い方はちょっと大変かもしれません。しかし共用部や部屋の清掃は行き届いていて、清潔です。トイレやシャワーブースもとても綺麗でした。 従業員の皆様はフレンドリーかつ丁寧な説明で気持ちよく宿泊できました。 宿の場所は、バスターミナルを挟んで湯畑と逆方向になります。時間はあまりかからないのですが、湯畑→ターミナル→宿までずっと急な上り坂が続くのでキツいかもしれません。途中コンビニや地元スーパーがあり、夜食等調達できます。 豪華なホテルや旅館ではありませんが、リーズナブルに温泉付き客室に泊まりたい方にはおすすめです。
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
お風呂上がりのコーヒー・冷水のサービスがとても嬉しいのと、昭和感あるおもちゃ・ゲームなどがノスタルジックで良い感じ
Stayed 1 night in Mar 2021

6/10 Okay

YOSHIHIRO

Travelled with family
Liked: Room comfort
古いが値段はお得でした
宿の人は優しかったです。古い旅館を改築した感じで、古さは感じました。部屋はハウスダストがあるのか鼻がムズムズしました。個室風呂は二つあって、お湯は熱いですがよかったです。
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
貸切の温泉が良かったです。
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素敵な温泉とお宿
チェックインの１時間前に着いてしまったが快く部屋に入れて下さいました 夜歩いて湯畑に出かけてたら急に雨降り出して困っていたらお宿の方が電話して迎えに来て下さいました すごく親切にして頂きました
Stayed 1 night in Aug 2020

10/10 Excellent

HIDEO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
写真よりも素敵なお風呂と清潔でコスパの良い素敵な宿でした。湯畑からもほどよく近くオススメです。
Stayed 1 night in Jul 2020

10/10 Excellent

Shunsuke, HT

Travelled with group
Liked: Staff & service, amenities
別館を泊まりました！ 友達同士では最高に楽しめます！！
Stayed 1 night in Mar 2020

10/10 Excellent

Yurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon auberge
Nous sommes restées une chambre de première étage avec un établissement thermal privé. C’était vraiment super et confortable! Et puis nous nous pouvons détendre rez-de-chaussée, buvons quelques boissons. Il y a une space de fumé.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋のお風呂は温度調節ができて　ゆっくり入ることができてすごく良かった
Stayed 1 night in Jan 2020