I love this hotel. This was my third stay at the Cross Hotel, and my best. The staff at reception welcomed me to the hotel, offered me a wonderful room upgrade and gave me a discount coupon for the restaurant.
All of my interactions with staff were professional and pleasurable; and I watched them work tirelessly and patiently with the many tourists from around the world who had come to visit Kyoto.
The location of the hotel couldn't be more central. It is convenient to buses, the subway, and the Keihan train line--making it easy to visit Kyoto's temples, shrines, gardents, etc.--and there's actually a ton of touring to do within walking distance.
I had a wonderful stay in a comfortable, stylish room with a view--and for a reasonable price.
I recommend this hotel enthusiastically to any and all who are anxious to experience the beautiful city of Kyoto.