In-room safe, blackout curtains, iron/ironing board, free WiFi
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Reviews of Hotel tou nishinotoin kyoto

3.5 out of 5
Hotel tou nishinotoin kyoto
Nishinotoincho 455, Shimogyo-ku, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 154 reviews" "
Rating 8 - Good. 31 out of 154 reviews" "
Rating 6 - Okay. 13 out of 154 reviews" "
Rating 4 - Poor. 7 out of 154 reviews" "
Rating 2 - Terrible. 0 out of 154 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Gemma

Liked: Property conditions & facilities
Good hotel, great breakfast. Staff were a little confused by my request for allergy friendly bedding and that was stressful. The bathroom fan would also not turn off so that was annoying.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lai Ling

Stayed 5 nights in Dec 2023

8/10 Good

Man Kei Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 7 nights in Dec 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the rooms were so cozy/bed was so comfortable. The onsen was amazing! Would definitely come back next time I visit Kyoto.
Stayed 1 night in Nov 2023

10/10 Excellent

Cheng Wei Angus

Stayed 3 nights in Nov 2023

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet
Stayed 4 nights in Oct 2023

10/10 Excellent

Scott, seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool, modern hotel. Easy walk from Kyoto station and easy walks to buses and subway. Room super quiet. Wonderful breakfast. I really enjoyed my three nights there.
Stayed 3 nights in Oct 2023

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Nicely designed hotel. Modern and new. Close to train station. Really nice showers in room with good water pressure. Nice shampoos, body washes, etc. Great onsen on site, closes late at 1am. Cons: Seems many windows in room were frosted and could not see outside. Pillows were foam and not that comfortable. Not many dining options nearby. Usually need to walk/bus to get anywhere.
Stayed 3 nights in Oct 2023

6/10 Okay

Fung Ching Kenlis

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Zully

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and great location. Staff was friendly and thorough and was responsive at all times. Everything exceeded my expectations.
Stayed 10 nights in Jun 2023

10/10 Excellent

Hao Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourable
The hot bath was really relaxing with lots of ammenties like lotion etc available. Hotel Japanese style breakfast was worth a try and also take the bus 50 outside the hotel to skip walking 11mins everyday to Kyoto station !
Stayed 4 nights in May 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable and was a modern take on the traditional. Bathroom was small, like most in Japan.
Stayed 5 nights in May 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe my new favourite hotel. An absolute delight.
We loved this hotel. We had the superior queen room, which was a pretty decent size. The hotel staff were some of the best, most friendly and professional we have encountered, anywhere. The breakfast was something we really looked forward to every morning. The location is convenient for walking to the train station. The hotel looks absolutely beautiful. The public bath was a great intro to public bathing in Japan (whether it be baths or onsen). The self-serve laundry facilities were very handy and not unreasonably priced. The bar is very pleasant place to kick back in the evening with a plum wine or craft beer, the bar snacks are very tasty too. If we are ever back in Kyoto, which I hope we will be, we would happily stay here again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic, I would recommend it. Best described as a modern Ryokan. Only downside is that it a bit out of the way, and there was construction near when I was visiting. However, Kyoto station and tower is walkable (10-15 min).
Stayed 1 night in Apr 2023

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Comfortable but needs better daily cleaning.
We stayed for 5 nights (4 rooms) and the daily cleaning could be better. There were still dust balls collecting in corners of the room. We liked the amenities like the daily teas for guests in the restaurant.
Stayed 5 nights in Mar 2023

10/10 Excellent

Therese C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Stuart, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel that is close to train station and walking distance to dining and shopping.
Stayed 3 nights in Mar 2023

10/10 Excellent

Hayoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good Kind, clean, system well
Stayed 3 nights in Mar 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel feels relatively new and upscale. The room was comfortable if a bit cramped. There is no place to store large luggage or unpack your bags during extended stays. Also, no desk/desk-height chair to do any work. Still, the futon was very comfortable and it was very very quiet. The staff were extremely approachable (even with the language barrier) and friendly.
Stayed 2 nights in Mar 2023

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Great little stay, good location, classy room, helpful staff. Hard bed and pillow (for British Standards). The only thing that was annoying was my wife’s pyjama top must have been picked up with the bedding and it’s gone missing. We told the hotel but nobody ever got back to us and nobody responded to our chasing email, shame as it was her Wedding Pyjamas.
Stayed 4 nights in Mar 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design was great! I loved the coziness of the place! The staff were very nice and helpful. Check in and out was done through a kiosk making it very easy to manage.
Stayed 6 nights in Jan 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, attentive staff. Quiet location close to main station makes for easy day trips.
Stayed 9 nights in Jan 2023

10/10 Excellent

Dennis Tan Pan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice

10/10 Excellent

Jelle Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Sellene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked two rooms. I requested to make my room in the morning. When i came back in the evening, both rooms were not cleaned at all. Trash cans were not emptied, bed was not made, didn't picked up the used towel, robes were not replaced. They just left a set of new towels on the messy bed. For my friend's room, they emptied the trash can, but bed was not made, and re-folded used towels and put it on the bed with a new set of towels. It was very strange. When i asked the staff, one staff said it is a total mistake, but another staff who my friend talked to said it is the usual way to clean the guest room.

8/10 Good

Eppie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very nice when i check in eventhough its in the afternoon and the weather is good but she remind me to have a coat as the temperature will go down after sunset. The space for the luggage is very limit although I am a solo traveller with one suite case.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Natasza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay in Kyoto
I had amazing stay (8 nights) at this hotel - great location wich easy access to Kyoto station (on foot or by bus nb 50), the neighborhood is quite quiet and food options are close - good room size and simple Japanese style and decorations, firm futon mattresses but that's what I love - great attention to detail, an added bonus - there is an onsen in the hotel - the only negative was construction going on in front of the hotel (Nov 2022). Luckily got a room in the wing from the other side. Probably for this reason the price was also great
Stayed 8 nights in Nov 2022

10/10 Excellent

Atsuhide

Stayed 1 night in Aug 2022

10/10 Excellent

Takanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere Very calming and serene.
Stayed 2 nights in Jun 2022

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consiglio. Ottimo hotel con personale gentile e disponibile. Forse camere un po' piccole, ma è lo standard in Giappone
Stayed 2 nights in Apr 2024

10/10 Excellent

JINGKAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

REIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Kazuhiko

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Siu Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Hojin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원 분들도 너무 친철하시고, 숙소도 깔끔해서 좋았습니다. 온천, 세탁, 조식 등도 만족스러웠고, 일본어를 잘 못해도 문제 없이 편하게 쉬다 왔습니다.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Evan

Stayed 2 nights in Jul 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tienes que pedir en recepción que te hagan la limpieza del cuarto y los cuartos son de espacios muy reducidos.
Stayed 4 nights in Jul 2023

10/10 Excellent

TAKAKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの皆さんに感謝
スタッフの皆様はとても親切、丁寧な対応をして頂き気持ちよく滞在できました。　ただデザインがモダンすぎて 暗くなってから部屋に戻った時に部屋も真っ暗で、照明の付け方が分からなくて困りましたが、スタッフの方が 懇切丁寧に教えて下さいました。　地下の大浴場もよかったです。　
Stayed 1 night in Jul 2023

10/10 Excellent

Filipe, Lisboa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel. Staff foi espectácular
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Ayano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル周辺の道が細過ぎてキャリーケースがあると行きづらかったです。そのほかは、アメニティーが充実していたり、フロントおよび部屋の清潔感、朝食もすごく美味しくてもう一度すぐ泊まりに行きたいほどです。 また紅葉の時期にお邪魔します。有難う御座いました。

6/10 Okay

YUAN KAI

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
it's hard to clean in such dark environment for cleaner. Some dust around in corner such TV, lights.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また次も泊まりたい
清潔でとても居心地が良かったです。
Stayed 2 nights in Mar 2023

10/10 Excellent

Ching ting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
感覺非常好，房間非常漂亮 空間也很大很乾淨 下次去京都也會選擇這間酒店！大推
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff are nice, rooms is clean, public bath is great, a lot of restaurant nearby
Stayed 2 nights in Feb 2023

8/10 Good

Reiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
228に泊まりました。 部屋は綺麗でとても静かで良かったです。 強いて言うと部屋の入口近くにあるポットなどの棚にライトが無くて操作し辛かった。
Stayed 1 night in Feb 2023