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Reviews of Ivey Spencer Leadership Centre, a Dolce by Wyndham

3 out of 5
Ivey Spencer Leadership Centre, a Dolce by Wyndham
551 Windermere Rd, London, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arshdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is old but still very comfortable and affordable. The staff is really nice.
Stayed 1 night in May 2024
Response from Matteo on 21 May,2024
Thank you for the positive review. We look forward to seeing you again

4/10 Poor

Paul

I arrived at the front desk at about 12:45 pm on Saturday May 18th. Since check in is 3:00 pm, I asked whether it might be possible to check in early. The clerk said that we could, but that there would be a $20 surcharge. I expressed surprise and asked for an explanation. The clerk stated that he did not know why the policy was in place. I asked how long the policy had been in place and the clerk stated that it was introduced in the previous week. Then, he said that on this occasion I would not need to pay the surcharge. I checked in and went to my room.
Stayed 1 night in May 2024
Response from Matteo on 21 May,2024
Thank you for the feedback. We will take note of this to further improve our guest's experiences at Ivey Spencer. We hope to see you again soon

10/10 Excellent

Bob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on an absolutely beautiful property. The staff are very friendly and professional. The onsite restaurant is amazing. We will be returning to this property. A hidden gem that is worth checking out for anyone looking for something different than typical chain type of hotel settings.
Stayed 3 nights in May 2024
Response from Matteo on 19 May,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in May 2024
Response from Matteo on 19 May,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Matteo on 19 May,2024
Thank you for the positive review. We look forward to seeing you again

8/10 Good

Lisa, Stratford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast! Rooms little dated but quiet and clean with friendly helpful staff!
Stayed 1 night in May 2024
Response from Matteo on 20 May,2024
Thank you for the positive review. We look forward to seeing you again

6/10 Okay

Ali, Port Elgin

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Matteo on 19 May,2024
Thank you for the feedback. We will take note of this to further improve our guest's experiences at Ivey Spencer. We hope to see you again soon

10/10 Excellent

Zhetao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good
Stayed 2 nights in May 2024
Response from Matteo on 19 May,2024
Thank you for the positive review. We look forward to seeing you again

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice grounds in the middle of a large city
Stayed 1 night in May 2024
Response from Matteo on 12 May,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Ayman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in May 2024
Response from Matteo on 9 May,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

BO

Liked: Cleanliness, staff & service, property conditions & facilities
good and clean
Stayed 1 night in May 2024
Response from Matteo on 8 May,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Royce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant stay.
Stayed 1 night in May 2024
Response from Matteo on 6 May,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having breakfast buffet and laundry facility were the two things I loved about this hotel, on top of staff helpfulness. I will stay again!
Response from Matteo on 5 May,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was superb, staff courteous and our room was clean.
Stayed 2 nights in Apr 2024
Response from Matteo on 1 May,2024
Thank you for the positive review. We look forward to seeing you again

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean. Bedding was nice and towels were soft. The actual bed was terrible. Super soft and sunk in the middle. Room was so tight that I walked into the tall dresser in the night, trying to get to the bathroom. There was nowhere to plug in my phone beside the bed. The shower was good. The breakfast buffet was great.
Stayed 1 night in Apr 2024
Response from Matteo on 29 Apr,2024
Thank you for the feedback. We will take note of this to further improve our guest's experiences at Ivey Spencer. We hope to see you again soon

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable
Stayed 1 night in Apr 2024
Response from Matteo on 28 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet spot, park like setting, experience contry side atmosphere in the city The restaurant buffet breakfast excellent and good deal for the money. Was not busy when we were there.
Stayed 1 night in Apr 2024
Response from Matteo on 28 Apr,2024
Thank you for the positive review. We look forward to seeing you again

4/10 Poor

Kate

Stayed 1 night in Apr 2024
Response from Matteo on 19 May,2024
Thank you for the feedback. We will take note of this to further improve our guest's experiences at Ivey Spencer. We hope to see you again soon

10/10 Excellent

Michelyn

Stayed 1 night in Apr 2024
Response from Matteo on 12 May,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Cora

Such a beautiful park like setting. It brought back many wonderful memories from my years at Western when a friend lived in residence at Spencer Hall.
Stayed 1 night in Apr 2024
Response from Matteo on 19 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Angie

Stayed 1 night in Apr 2024
Response from Matteo on 5 May,2024
Thank you for the positive review. We look forward to seeing you again

8/10 Good

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Matteo on 16 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely quiet spot in the city
Stayed 1 night in Apr 2024
Response from Matteo on 15 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Matteo on 14 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Mia

Stayed 1 night in Apr 2024
Response from Matteo on 3 May,2024
Thank you for the positive review. We look forward to seeing you again

4/10 Poor

AHMED

Travelled with family
The room is too tight.
Stayed 3 nights in Apr 2024
Response from Matteo on 10 Apr,2024
Thank you for the feedback. We will take note of this to further improve our guest's experiences at Ivey Spencer. We hope to see you again soon

10/10 Excellent

amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique building. Very secluded very clean grounds.
Stayed 1 night in Apr 2024
Response from Matteo on 10 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Dhaval

Stayed 2 nights in Apr 2024
Response from Matteo on 29 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A former mansion- so lots of character. Very friendly staff. Food was excellent . Nice beds.We really appreciated the free breakfast - compliments Expedia. ($25 value each) Proximity to Western was perfect . A gem!
Stayed 1 night in Apr 2024
Response from Matteo on 7 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Michelyn

Stayed 1 night in Apr 2024
Response from Matteo on 27 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

mike

Business traveller
Nice property.
Stayed 1 night in Apr 2024
Response from Matteo on 5 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Matteo on 5 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location, friendly staff, accessible rooms, easy check in and out
Stayed 1 night in Mar 2024
Response from Matteo on 1 Apr,2024
Thank you for the positive review. We look forward to seeing you again

4/10 Poor

Kathleen

Disliked: Cleanliness, property conditions & facilities
The location is good. Suite size is good. Majority of the furniture is quite worn and scuffed up which affects the comfort of your stay.
Stayed 1 night in Mar 2024
Response from Matteo on 1 Apr,2024
Thank you for the feedback. We will take note of this to further improve our guest's experiences at Ivey Spencer. We hope to see you again soon

6/10 Okay

Marc

Stayed 2 nights in Mar 2024
Response from Matteo on 19 Apr,2024
Thank you for the feedback. We will take note of this to further improve our guest's experiences at Ivey Spencer. We hope to see you again soon

10/10 Excellent

Farzad

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally friendly staff, a delightful restaurant, serene rooms, and the thoughtful provision of complimentary water, apple cider, and coffee at multiple hydration stations truly enhanced my stay. Discovering this gem in London ensures it will be my top choice for future visits.
Stayed 1 night in Mar 2024
Response from Matteo on 27 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and a great breakfast
Stayed 1 night in Mar 2024
Response from Matteo on 25 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

8/10 Good

betty-jo

Stayed 2 nights in Mar 2024
Response from Matteo on 14 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Brian

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Matteo on 26 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

8/10 Good

Claire

Stayed 1 night in Mar 2024
Response from Matteo on 14 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Harshid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect from every point of view!
Stayed 1 night in Mar 2024
Response from Matteo on 28 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable King size bed, quiet room and very good breakfast.
Stayed 1 night in Mar 2024
Response from Matteo on 24 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

10/10 Excellent

jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it and we will be back
Stayed 1 night in Mar 2024
Response from Matteo on 24 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

8/10 Good

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a very early check in. Upgraded for free. Was our first time and we will definitely be coming back.
Stayed 1 night in Mar 2024
Response from Matteo on 24 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

10/10 Excellent

Peggy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Quiet, away from busy road.
Stayed 1 night in Mar 2024
Response from Matteo on 24 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

10/10 Excellent

Jason

Stayed 1 night in Mar 2024
Response from Matteo on 14 Apr,2024
Thank you for the positive review. We look forward to seeing you again

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 3 nights in Mar 2024
Response from Matteo on 24 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Matteo on 24 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint. Comfortable, complimentary lemon water and tea. Front desk staff very friendly. Rooms super reasonably priced.
Stayed 1 night in Mar 2024
Response from Matteo on 20 Mar,2024
Thank you for the positive review. We look forward to seeing you again.

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! Kind and professional staff. Very clean and quiet at a competitive rate. I’ll be staying here each time I travel to London!
Stayed 2 nights in Mar 2024
Response from Matteo on 18 Mar,2024
Thank you for the positive review. We look forward to seeing you again.