2 outdoor pools
Check availability

Reviews of The Orient Star Resort Lumut

3 out of 5
The Orient Star Resort Lumut
Lot 203 & 366, Jalan Iskandar Shah, Lumut, Perak

Reviews

6.6
Rating 10 - Excellent. 17 out of 119 reviews" "
Rating 8 - Good. 36 out of 119 reviews" "
Rating 6 - Okay. 39 out of 119 reviews" "
Rating 4 - Poor. 18 out of 119 reviews" "
Rating 2 - Terrible. 9 out of 119 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Sep 2023

6/10 Okay

Cees

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was clean but in major need of an upgrade, No safe was disappointing, air-con did not work and pool was closed for maintenance which involved jack hammering starting early Saturday and Sunday mornings. It was close to mini mart and Main Street with a nice small beach out front.
Stayed 3 nights in Apr 2023

8/10 Good

Chwee Poh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean n friendly staffs
Stayed 1 night in Feb 2023

8/10 Good

cheng lum

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful. Property needs refurbishing
Stayed 2 nights in Feb 2023

8/10 Good

Muhamad Fadir

Stayed 1 night in Aug 2022

8/10 Good

MOHD YAAKUB

Stayed 1 night in Aug 2022

10/10 Excellent

Marek

Stayed 1 night in Aug 2022

8/10 Good

WENG LEONG

Liked: Cleanliness, staff & service, room comfort
Nice resort but sqeaking bed
Came here couple of years ago but its the first time stayed in. Nice environment. Reception staff friendly. Very spacious and nice from the lobby. The swimming pool makes a beautiful scenery. Room was clean but there's some little ants running around..they should perform some pest-control works. Water heater not working. The mattress was quite old and the bed makes squeaking sound when you sit on it, even when you sleep and turn the squeaking sound is there, not good.
Stayed 1 night in Jun 2022

8/10 Good

Nik Mohd Bakhry

Stayed 1 night in Mar 2022

8/10 Good

ANITA

Liked: Cleanliness, staff & service, room comfort
One of the best place to stay in lumut with basic hotel facilities & walking distance to Lumut-Pangkor Jetty.
Stayed 1 night in Dec 2021

10/10 Excellent

ainnurnizam

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room including bed looks old.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Fred

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite disappointed,totally no 3 star
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, Clean but dated facilities.
Great location! Breakfast provided. Room is clean but the facilities are dated.
Stayed 1 night in Dec 2020

2/10 Terrible

Narendranath

Stayed 3 nights in Nov 2020

2/10 Terrible

Mohd Norhairie

Business traveller
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Toilet was not clean. Pillow has bad smell. AC was noisy Room not fresh and needs complete make over.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Bathroom in bedroom in bad condition. Bathroom n shower curtain full moulds
Stayed 1 night in Jan 2020

8/10 Good

Aishah

Travelled with family
Disliked: Staff & service
3 bintang ok kot..
Enviroment ok..mengadap kuala sungai..dari servis kecewa skit lah sbb reception agak kelam kelibut skit sbb ramai orang..untuk family boleh lah..biasa² jer..furniture kene renovate balik lah sbb agak ketinggalan zaman sikit dari segi perabot....
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Good for family weekend escape
Stayed 1 night in Dec 2019

8/10 Good

Cheong

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the accomodations
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from my room.superb
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I have been coming to this hotel since ages ago. I've seen the young and pretty Orient Star Resort Hotel to now turning getting older and older resort. The management can do something to make this resort becoming a better and beautiful again in and out...
Stayed 1 night in Aug 2019

6/10 Okay

MOHD YAAKUB

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

az

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view is so pleasing..
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very bad. Bilik kotor Tidak seperti di view. Layanan reception sungguh buruk Toilet kotor Cadar kotor. Semua kotor Penginapan saya hanya 1 hari sahaja disebabkan Bilik kotor dan layanan teruk
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
I'm book a king bed but got a twin sharing. Not as a promise.
Stayed 2 nights in Apr 2019

10/10 Excellent

TheyHockKim, Melaka, my

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2019

6/10 Okay

Zulfakar, Sg Besi

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Big room. Cheap price. Friendly staff
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We guessed the staff didnt change the bed sheet as we saw some hairs on the bed. The room floor was not clean, a-bit dusty. Food served for breakfast taste good. However, all glassware and silverware were not clean, quite dirty. We saw ants around the food and some in the food.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed is old that i can feel the metal. Furniture dated. Balcony dusty. Guest need to pay to swim, seriously. Breakfast, however, is quite pleasant.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel looks old..but the location us close by to the jetty and other accomodation such as shops and place to eat
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2019

8/10 Good

EKMALRUL SYAUQI

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Yurizar yakimin

Liked: Staff & service, room comfort
Nice but smell old furniture
Nice location but hotel need to be upgrade.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
ITS AN OLD HOTEL THAT I USED TO PATRON. THE CONDITION IS JUST GETTING WORST.THE MANAGEMENT HAS NO RESPECT TO THE GUEST BY PROVIDING A THIRD WORLD ROOM CONDITION. THERE WAS A SPIDER ON THE PILLOW TOO. THE TIARA CAFE FLIES ALL OVER(SAME LIKE BEFORE). THE POOL WATER NOT CLEAN.I HOPE THE MANAGEMENT CLOSE IT AND RENOVATE IT. YOU CANT TAKE ADVANTAGE ON THE PEOPLE WHO DESPERATELY NEED A ROOM. I WILL NOT PATRON THIS HOTEL ANYMORE AFTER BEEN LOYAL SINCE 20 OVER YEARS AGO.
Stayed 1 night in Dec 2018

4/10 Poor

Winnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too dirty in the room and the floor feel like normal walk way need to wear shoe
Stayed 1 night in Dec 2018

6/10 Okay

Steven

Disliked: Staff & service, property conditions & facilities
It is a resort, however due to aging it looks old and give an unpleasant stay. And staff is just so busy although just a few customer. And lack of drinking water, no where to refill but ask u to buy water from them
Stayed 1 night in Dec 2018

10/10 Excellent

Zakiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Zakiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
We really enjoy n definitely will come again
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Nasharuddin Baba

Disliked: Cleanliness
Cleanliness of room
Please make sure the cleanliness must be an important not just for the room, toilet but also the bed.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Art, Penang...

Liked: Cleanliness, staff & service, room comfort
Ok... but facility need upgrade.......................
Stayed 1 night in Nov 2018

6/10 Okay

NaGa

Disliked: Cleanliness
Good n nice
Stayed 1 night in Nov 2018

6/10 Okay

Hamzah

Liked: Cleanliness
Disliked: Staff & service
Wrong time wrong receptionist.
Everything start from the moment you check in. I should say it was non friendly at all. With her serious face and only respond words to word you ask. Really spoilt the stay.
Stayed 1 night in Oct 2018