Located in Scharn neighborhood, Novotel Maastricht is connected to the convention center. Market and Valkenburg Christmas Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoge Kempen National Park and Negenoord-Kerkeweerd Nature Reserve. Traveling with kids? Consider Natural History Museum, or check out an event or a game at De Geusselt Stadium. Take an opportunity to explore the area for outdoor excitement like cave exploring.
Maastricht (MST-Maastricht - Aachen) - 11 min drive
Restaurants
Brasserie - IJssalon De Wilg - 6 min walk
Brasserie Vd Valk - 5 min walk
Mama Restobar - 9 min walk
Kreta - 9 min walk
Farèn - 12 min walk
About this property
Novotel Maastricht
You can look forward to a terrace, a garden and a playground at Novotel Maastricht. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Additional perks include:
A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
An electric car charging station, multilingual staff and tour/ticket information
A front desk safe, luggage storage and a computer station
Guest reviews speak well of the helpful staff and overall condition
Room features
All 94 rooms include comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
Baby monitors and free infant beds
LED light bulbs and eco-friendly cleaning products
Eco-friendly toiletries and hairdryers
TVs with cable channels
Electric kettles, heating and limited housekeeping
Awards and affiliations
Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
Dutch, English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Parking on site (EUR 12.50 per night)
RV/bus/lorry parking (surcharge) on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23.50 per person
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Restaurant Winners
Things to do
Arcade/game room
Bicycle rentals
Children's pool
Playground
Seasonal outdoor pool
Family friendly
Arcade/game room
Baby monitor
Children's games
Children's pool
Free cot
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets on request
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Business services
1,940 square feet of conference space
8 meeting rooms
Business centre
Computer station
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
4 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 1988
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste on request
Towels
Entertainment
TV with cable channels
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers
Policies
Check-in
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: EUR 50 per stay
A tax is imposed by the city: EUR 5.68 per person, per night
Service fee: EUR 3 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 23.50 per person
Self parking fee: EUR 12.50 per night
Pet fee: EUR 25.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.
Property is also known as
Hotel Novotel Maastricht
Novotel Maastricht Hotel
Novotel Maastricht
Maastricht Novotel
Novotel Maastricht Hotel
Novotel Maastricht Maastricht
Novotel Maastricht Hotel Maastricht
Frequently asked questions
Does Novotel Maastricht have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Novotel Maastricht Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
a 4 story hotel with one elevator is not very convenient. wait times to get to your room are long.
the location is in a suburb of the city, thus public transportation is very limited.
Overall a nice stay
Excellent, Good price, Great Service, Easy Parking
For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service.
We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented.
Issues with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great. The other issue was the pool being shut just because it was raining. Really? Would we get wet or something?
The restaurant and bar staff were accommodating and friendly. The chef was good and the food was very good---even though the selection of dishes were small. We'd go back.
It was OK, but they had no dinner service & ran out of butter for breakfast. The room was a little stuffy & there was black mold at the base of thd shower. Staff were friendly & spoke English well.