Indoor pool, pool loungers
Check availability

Reviews of JC Residency Madurai

3 out of 5
JC Residency Madurai
14 Lady Doak College Road, Madurai, Tamil Nadu

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 55 reviews" "
Rating 8 - Good. 12 out of 55 reviews" "
Rating 6 - Okay. 13 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 3 out of 55 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ANNA, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself has an old-timey exotic feel to it, but it was a nice short stay we had. The staff was great, and even packed us breakfast in the morning, as we had to leave before the breakfast buffet started.
Stayed 1 night in Feb 2024

10/10 Excellent

HANUMANTH, CHICAGO

Stayed 1 night in Feb 2024

10/10 Excellent

Swati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jitendra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights in this hotel with family including parents. This is a good hotel. It has lift facility. Parking is good. Auto is easily available from right next to the hotel. There is not much food options available near the property, but hotel restaurant is quite good. Breakfast options were also quite nice. Hotel staff was polite and helpful.

6/10 Okay

VALENTINA

Travelled with family
Liked: Cleanliness, room comfort
This time - Royal Disappointment
We booked The royal suite -the most expensive room in the JC RESIDENCY but to our surprise there was nothing Royal about it except the massive size of room. Everything else in the room was ordinary,especially the lights in the room were extremely Dim,dull and boring. Last year in the same hotel, we booked Heritage Room last December, it was amazing, extremely clean, comfortable and well lit. So, if you want to book a room, either book Deluxe or Heritage types of rooms and nort Royal suite. Regarding Staff, it was again not so good experience this time compared to last time which was really good. Staffs now are more worried about the Reviews/rating and kept asking to remember their name and put it in while reviewing. Overall, disappointing experience at JC.
Stayed 4 nights in Sep 2023
Response from General Manager on 26 Oct,2023
Dear Valuable Reviewer,Thank you for taking the time to tell us about your experience at Hotel JC Residancy, Madurai.It is very unfortunate that you did not have a comfortable stay at the Hotel and be assured that we are looking into the issues that you have highlighted with deep concern. Your feedback is highly important to us and it is like reality check at times when you get to learn the flaws at your end.however we the team here always strive for excellence and we apologize as we were not able to wow you with our endeavours.Please do not consider the above situation as a regular standard of our service, hence keeping this as exception in mind request you to allow us another opportunity to build our credibility with you. We sincerely look forward to your next visit to the hotel.We RemainRAMESHGeneral Manager

8/10 Good

Jaikumar, Novato

nice room and lobby. Good breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Sri Hari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like staying in an historical palace. Artworks are amazing. Spacious room, bathrooms etc. Staff were very courteous and they allowed us to do late check-in and late check-out to accommodate our schedule.

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an ideal location. All the staff are friendly and helpful especially Mr.Rajesh in the restaurant section.
Stayed 5 nights in Jul 2023

8/10 Good

Benedict

Travelled with family
Good place to stay! Though the food is below average
Stayed 3 nights in Jul 2023

10/10 Excellent

Sundar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

M

Travelled with family
Disliked: Staff & service, property conditions & facilities
Called for new towels but did not get them. Frequent power trips that affected the aircon in the room. Fridge was not working.
Stayed 1 night in May 2023

8/10 Good

Subramanian

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good
Stayed 2 nights in May 2023

10/10 Excellent

Kodandaram

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Felt like Royal facility. The staff was very friendly and helpful. They made sure the stay was comfortable and pleasant

10/10 Excellent

Rajarajeswary

Liked: Cleanliness, staff & service, amenities
Very nice clean, very friendly and approachable staff. We had no issues at all.
Stayed 1 night in Nov 2022

6/10 Okay

Bhuvaneswari

Travelled with group
Liked: Staff & service, room comfort
Everything good except the toilet was not clean and dirty on the sides.
Stayed 1 night in Oct 2022

8/10 Good

Venkataramanan

Stayed 1 night in Aug 2022

10/10 Excellent

Tamilanbu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property as got good staff food and amenities
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Very disappointed with this hotel. It is very “tired” and shabby. It isn’t near to any of the major sites. The staff were lovely but seemed “flat” with no enthusiasm. I am sorry to write this and do so with reluctance.
Stayed 1 night in Mar 2020

10/10 Excellent

samyukta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The staff was very professional, welcoming and accommodating. We were three guests and all of us were treated well, including amenities to extra bed they were super thoughtful. Breakfast buffet was yum! The interior decor was authentic and well maintained! Loved our stay here and would love to come back sometime :).
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world luxury
Wonderful, old-world feel to the hotel. Spacious rooms and great service overall, especially from the restaurant staff. Food is great for dinner and breakfast.
Stayed 2 nights in Nov 2019

10/10 Excellent

sujannah, Chennai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Staff are very courteous. Room is sapcious. Overall we had an excellent stay at JC Residency
Stayed 1 night in Sep 2019

6/10 Okay

Toolika

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

PaulVandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable O'night stay, Thank you. Good breakfast and good location. Room size is good.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is really dated, the washrooms were not clean and had a foul smell. The drainage was not working.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

Latha

Liked: Staff & service, room comfort
Disliked: Cleanliness
Very good service and the staff was pleasant Food was excellent But the sheets were dirty and stained
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and restaurant food. Attentive staff. Located near enough to the temples and other sights
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Had worn out towels. One room did not have small towel. Air conditioner did not work.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was excellent.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Very slow service. Had to remind the duty manager 3 times to get additional cot and extra towels.
Stayed 1 night in Dec 2018

10/10 Excellent

Deshpande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay. Good food. Cooperative staff.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience st JC residency. The staff was welcoming and
Stayed 3 nights in Dec 2018

10/10 Excellent

Virendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay at JC Residency. Clean, calm, good food and service. I dont think you can get better than this in Madurai. The only downside may be you are little away from the shopping and Temples but its not far from any of these.
Stayed 3 nights in Sep 2018

2/10 Terrible

Ajit, Fremont, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not cleaned when I occupied. Bathroom was not cleaned/serviced after the previous occupancy. There were no towels in the bathroom. Had to call the hotel staff multiple times to have the issue addressed. Shower was water logged due to clogged drain. Bath fittings were falling apart. I felt robbed as Expedia had charged me for the rooms ahead of time. Terrible hotel!
Stayed 1 night in Aug 2018

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual good but the cleaning guys love to come and knock the door when guest in room and sleeping. I have stayed there sooo many times and have even complained but this cannot be changed.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rich decor- Traditional Chettinad style
All rooms have rich traditional Chettinad decor & ambience. Well maintained.
Stayed 2 nights in May 2018

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Hi, Out of gratitude, myself and my wife had a great stay at your lovely hotel. The entire staff inclusive Mr P.Kesavan ( driver for Sathuragiri and Trichy Airport trip); the kitchen , restaurant, front desk staff were awesome. You guys took care of us especially my wife with a smile. Will surely return to this hotel on our next trip and for sure will recommend our friends to stay here. Value beyond money

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with wonderfully friendly staff
The hotel is very clean & welcoming. The facilities are good, the staff are kind & helpful and I had a really great stay here. Quite far out from the city centre, but it wouldn’t put me off staying here again. The pool was great and the breakfast was delicious everyday.
Stayed 3 nights in Apr 2018

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Madurai
Great stay and wonderful staff!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useless Hotel - Do not stay !
I am a US Citizen. I traveled to Madurai on temple visit. I stayed t this hotel. The Manager was useless. He does not respect my dad who was sick and in his 70s. All they want is extort money from customers. Hotel is okay for Madurai standards. But the MANAGEMENT is useless. Very Very Disappointing.
Stayed 1 night in Jan 2018

10/10 Excellent

Julie, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in suburban Madurai
This hotel is a great place to stay if you want somewhere away from the hustle and bustle of the downtown temple area. The staff is incredibly friendly, the pool is beautiful, and the food is very good. I stayed here with my husband and 2 year old daughter last summer and the staff was amazing. They can assist in pretty much any aspect of your stay, from recommending local attractions to the more mundane task of arranging transportation around the city and to your next destination. I highly recommend this hotel.
Stayed 3 nights in Jul 2016

2/10 Terrible

Vivek

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
JC residency is under staffed and I have to carry my own luggage while I checked out.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eela, Bethlehem

Liked: Cleanliness, staff & service
Madurai darshan
lovely hotel staff extremely eager to please

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Yoshihiro

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022