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Reviews of Swan Garden Resort Hotel

3.5 out of 5
Swan Garden Resort Hotel
2, Jalan KSB 2, Taman Kota Syahbandar, Malacca City, Melaka

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited transport, bus service was terrible. Bit of a walk into Jonker Street, especially as no footpaths/sidewalks.
Stayed 2 nights in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

pui ping

Stayed 1 night in Jan 2024

8/10 Good

Linda

Stayed 2 nights in Sep 2023

6/10 Okay

Goh

Stayed 1 night in Aug 2023

10/10 Excellent

YeeVonne, Melaka Tengah

Liked: Cleanliness, staff & service, property conditions & facilities
NA

2/10 Terrible

Syaiful

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Slippery toilet. No tissue inside the room.
Stayed 1 night in Jun 2023

10/10 Excellent

Teck Beng

Stayed 2 nights in Jun 2023

10/10 Excellent

KAI SHENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is Great

4/10 Poor

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The pillow case ,bed sheets,blanket and the coffee cups etc all have stains. Not worth that price .
Stayed 1 night in Aug 2022
Response from reservation department on 30 Aug,2022
Dear GuestThank you for your review. This review has been shared to our respective department. We apologize for the inconvenience caused. Have a good day and hope to see you again.Best regards,Reservation

8/10 Good

Xinyi

Travelled with partner
Liked: Staff & service
Overall ok , worth the price . Cleanliness not so cause I found stains on bedsheets
Stayed 1 night in Jul 2022
Response from reservation department on 30 Aug,2022
Dear GuestThank you for your review. This review has been shared to our respective department. We apologize for the inconvenience caused.Have a good day and hope to see you again.Best regards,Reservation

4/10 Poor

Gui

Travelled with family
Disliked: Cleanliness, property conditions & facilities
poor wifi & facility
1) water dripping from ceiling above toilet 2) very slow wifi or none wifi connection 3) pillar and bedsheet had yellow marks
Stayed 2 nights in Apr 2022

10/10 Excellent

Shaharuddin

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jun 2023

8/10 Good

Kahamasari

Stayed 1 night in Sep 2022