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See all #### TripAdvisor ReviewsRooms & Rates
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All-Inclusive Details
Guests can book rooms at Pueblo Bonito Emerald Bay Resort & Spa for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests who book all-inclusive rates do not have to pay extra for onsite activities such as tennis. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities include:
Lessons/classes include:
Kids' club
Entertainment
Not included
Awards and Affiliations
Property Amenities
A health spa with complimentary steam room offers massage, facials, waxing, and hair/nail care. A complimentary fitness center contains a Universal gym, cardio machines, and free weights. An Internet center with six computers offers high-speed connections (surcharge) and wireless Internet access (surcharge). Supervised children's activities (surcharges) are offered in an air-conditioned room and outdoors. This Pueblo Bonito Emerald Bay offers complimentary family activities including pool aerobics, games and contests, and Spanish, dancing, and cooking lessons.
Rooms
The Pueblo Bonito offers 196 suites in sand-colored villas with two-four stories; high ceilings. Villas are designed in the neo-classical/Spanish-colonial style of the historic Angela Peralta Theater and other mid-19th-century buildings in downtown Mazatlán's historical district. Beds feature pillowtop mattresses and featherbed mattress covers. Ceiling fans offer a cooling alternative to suites' air conditioning. Fully equipped kitchenettes provide cooking facilities. VCRs and DVD players, along with movies, are available for rent.
All guestrooms feature dial-up Internet access (surcharge) and are nonsmoking.
Room Amenities
Dining
La Cordeliere - Restaurant/bar with air-conditioned dining room and covered terrace. Table linens, rattan seating, chandeliers. Buffet and à la carte breakfasts. À la carte lunches and dinners plus theme buffet nightly. Sunday brunch. Live music. À la carte dinner choices such as seafood crêpes, steamed clams, lobster-and-shrimp bisque, pasta, lamb chops, shrimp, lobster, fish, steaks. Children's menu.
Emerald Grill - Casual, open-air spot open mid-morning to late evening for sandwiches, burgers, burritos, pizza, tropical drinks.
The Bistro - Open for lunch and dinner from noon to 11:00 pm. This restaurant serves international cuisine, from delicious pizzas to fresh sushi from the sushi bar. Guests can dine indoors or outside on the terrace. The Bistro features live music, a modern atmosphere, and a selection of fine wine provided by our sommelier.
Kelly's Bar - Air-conditioned bar/lounge with African hunt-club ambience. Wood floor, dark-wood seating with leather cushions, woven-paddle ceiling fans, mounted game-animal heads, lion skin under piano. Table games available. Light menu including crab cakes, bruschetti, pizza, burgers, sandwiches. Pianist nightly.
Deli I - Coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Open early morning to late night. Located near lobby.
Deli II - Air-conditioning seating and outside umbrella tables. Espresso drinks, coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Six-computer Internet center plus wireless Internet access. Open early morning to late night. Located near resort's south end.
Hours subject to change without notice.
Recreation
Designated for activities, Pueblo Bonito Emerald Bay's main pool is three levels and sits 107 meters (350 ft) above the beach. It includes a toddlers' section and a beach entry at each end, features infinity edges, and contains a raised section with a 15-person spa tub. The oceanfront pool is 100 yards long. Up a hillside near the villas lies a 17-meter wide (56-ft) "quiet pool" with swim-up bar that's adjoined by a 4.5-meter-diameter (15-ft) toddlers' pool and an 18-person spa tub.
Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yds). Kayaks, snorkeling gear, boogie boards, and small sailboats are available for rent. Use of two lighted tennis courts is complimentary, with a surcharge for night play. Yoga classes are offered for a surcharge.
Motorized water-sports activities such as personal watercraft rentals and parasailing are available at companion resort 9.5 km (6 mi) away in Mazatlán's hotel zone, with complimentary shuttle service offered between the resorts from 10 AM to 11 PM daily (hours subject to change).
The recreational activities listed below are available either on site or near this Mazatlan, Mexico resort; fees may apply.
Spa
The spa at Emerald Bay incorporates a luxury beauty salon, spa boutique, and spacious fitness center spread out over 16,500 square feet. A wide variety of services are available, including an exclusive Golden Suite with private steam room, sauna, jacuzzi, lounges, and massage tables. Services also offered beachside.
Showing 1 - 10 results (of 239) · See more Pueblo Bonito Emerald Bay Resort & Spa reviews
out of 239 reviews
“Best of Mazatlan”
I have been to many resorts in Mexico and while Mazatlan is not one of my preferred destinations, I was utterly impressed with this resort. I was there for a week attending a close friend's wedding. I have always been difficult to impress when it comes to service, but the Pueblo Bonito Emerald Bay far outranks any other resort that I have been to in recent memory. The resort is kept in beautiful condition from the grounds, to the rooms, to the pool (which is incredible), etc... It is the first vacation I have ever had that I do not have one complaint about. What is even nicer is the seclusion of this resort so that you are not bombarded with street and beach vendors as well as the ever present time share pitch. I only got a pitch in the 1st few minutes I arrived and then never again. That was wonderful. If you are going to Mazatlan I could not think of a better place to stay.
“Mazatlan's Best Hotel”
The staff is always willing to help you and smiling,extraordinary actitud of serfvice.
“Beautiful”
The Emerald Bay is gorgeous. You can feel the luxury the moment you drive up to the front gate. The architecture is so beautiful, and they have gorgeous peacocks by the main entrance. It is a little bit away from the action, but it is peaceful and nice to get away and easy to get into town when you want to go out. Service at the pool is pretty slow, but if you order your drinks a while before you actually want it, it's not a problem!
“Amazing Getaway--Good for Kids”
This hotel is incredible: scenic, luxurious and safe. Our kids (7 & 3) were delighted by the pools, my husband enjoyed the gym and spa, I enjoyed eating breakfast each morning on our private terrace looking out on Emerald Bay. The restaurants serve tasty food but I have to admit I wasn't expecting to pay California prices. And there's no child's menu offered at the pool Grill. If you make use of the kitchenettes and the Deli, you can probably manage to save some dollars on dining. We took advantage of the shuttle to the sister property 15 minutes away. This resort is not to be missed.
“Beautiful, Breathtaking view. Very friendly staff.”
The hotel complex was outstanding. It was very well maintained and offered a wide variety of amenities. The only drawback was it's distance from the city. Although a short shuttle or cab ride into town, it's sometime inconvenient. But the upside of being apart - very quiet and relaxing.
“NICE AND COMFORTABLE”
I LIKE THIS HOTEL BECAUSE ITS NICE AND COMFORTABLE STAY THERE, THE POOL ITS GREAT FOR KIDS ITS SAFETY AND BIGER
“Best Hotel In Mazatlan”
My husband and I stayed at the resort to celebrate our five year anniversary. I read through these reviews before booking our stay and the reviews are no exaggeration. The hotel exceeded our expectations. The pictures are beautiful but they don't even come close to how beautiful the resort really is. The food is incredible and reasonably priced for the quality. We didn't venture out to eat anywhere else.(Next time) The service is impeccable. No detail has been overlooked. It is beyond fabulous.We only got asked once about time share purchase when we first got there. That was it. We will definitely return and it won't be another five years.
“have all ready rebooked a trip back!!”
Perfect place to relax and sit poolside with a few good books. We were the only single people there (my sister and I) but it was the perfect place to relax and get away from it all. Pool side service was excellent, grounds were amazing and the free shuttle that goes into town every day is an added bonus. We took the shuttle into town every afternoon to explore and eat dinner. Make sure you research where you want to go for dinner as their isn't a main area of restuarants for you to chose from. We took recommendations from other reviews and they were all excellent.
“The setting is fabulous.”
The hotel is first rate. The food and service are exceptional. It's convenient for families to enjoy the pools and ocean. I didn't like the push on the time shares or the late maid service. But, we had a great time with other couples and our children enjoyed the activities with others.
“Nice!”
We had a group of 9 people (4 children) traveling together and were very happy with the resort. We spent the majority of each day by the pool lounging and playing water games. We ate lunch poolside everyday and loved it! The service was top notch! At night we would take the shuttle into Mazatlan and eat in town. We wouldn't change a thing except for the beach...not so good!
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Showing 1 - 10 results (of 239) · See more Pueblo Bonito Emerald Bay Resort & Spa reviews
The preferred airport for Pueblo Bonito Emerald Bay Resort & Spa is Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 26.6 km / 16.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
