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Reviews of Grand Hotel Duca di Mantova

4 out of 5
Grand Hotel Duca di Mantova
Piazza Francesco Caltagirone 40-48, Centro Commerciale Vulcano, Sesto San Giovanni, MI

Reviews

8.2

Very good

Rating 10 - Excellent. 320 out of 806 reviews" "
Rating 8 - Good. 303 out of 806 reviews" "
Rating 6 - Okay. 105 out of 806 reviews" "
Rating 4 - Poor. 50 out of 806 reviews" "
Rating 2 - Terrible. 28 out of 806 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Barbara

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lights are automatic and do not turn on when you come in the room. You have to call the front desk then wait. Soap is tiny. Farther than I thought from city center. It cost $50 to take a cab there today. Bed is comfortable.safe in room did not work, did not complain about anything except lights due to short time - 2 nights. Lights were not fixed
Stayed 2 nights in Sep 2023

4/10 Poor

Sara

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Not what’s advertised
Hotel claims to be something it isn’t. No restaurant no bar. Shopping mall closes early so no food available if arriving late. Asked if we used the mini bar?? There was no mini bar. However lovely man on reception booked us into a great restaurant with return travel free of charge. Man in restaurant at breakfast rude to clients. Most people sat outside with food and drink purchased earlier from the shopping mall or via Uber eats etc. With a hotel fantastically positioned for the F1, they offered nothing for those staying for it and lost out on huge revenue.
Stayed 2 nights in Aug 2023

8/10 Good

Drago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Stayed 1 night in Jun 2023

2/10 Terrible

yury

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we were stayed in needs a thorough cleaning. It smelled bad, the floor under the carpet was uneven and the carpet was all stained. I started to sneeze right away. It seems that the last time they cleaned this room was at least a year ago. Under the bad it was a very thick layer of dust. Horrible,should be half the price we paid.
Stayed 1 night in May 2023

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 9 nights in Oct 2022

8/10 Good

bounphay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is about 30 minutes from Duomo Milano if you use public transport but is better to use the CentroCommerciale Vucanno as the the Location only 1pm meter from the hotel and the bus stop right in front of the Mall make sure the right Exit . Because if you use the Hotel as the location you will need to walk about 1 km to the bus stop there two transfers to get you right to the Duomo do Milano
Stayed 1 night in Sep 2022

8/10 Good

Ovidiu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, goid location with access to public transportation, but the room has ants and some damages we're visible and we need to report them to reception
Stayed 1 night in Sep 2022

8/10 Good

Toma

Liked: Cleanliness, room comfort
A very nice hotel, but it seems abandoned.
Stayed 2 nights in Aug 2022

6/10 Okay

Bader

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jun 2022

10/10 Excellent

Josef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible stay
Horrible experience, checked in to room not cleaned up yet, no hot water, dirty toilet, nothing provided in the room, no water kettle, no glasses or cup provided, empty mini bar, no iron, no bar
Stayed 1 night in Jun 2022

10/10 Excellent

Gregory Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

4/10 Poor

Andre, Mascouche

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like it and will not recommended
Stayed 5 nights in May 2022

8/10 Good

Cesare

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Located on top of a decent shopping mall with plenty of parking. Staff was not friendly, polite, or professional. Seemed inconvenienced anytime a question was asked. The entire hotel shares one iron and ironing board which is kept under lock and key and cannot be taken to the room. Breakfast was very light but good. The room was very clean. The shower was old and heat was inconsistent with the shower head being very loose and difficult to use as it kept sliding down.
Stayed 7 nights in Dec 2021

10/10 Excellent

Nelys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing else to add.
Stayed 2 nights in Dec 2021

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and a comfortable stay. Rooms need a little updating.
Stayed 3 nights in Nov 2021

2/10 Terrible

Radik

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and Breakfast
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed though the rooms are a little bit outdated, still we had a very comfortable stay.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and nice. A bit far off from centre .. helpful staff and a lavish breakfast available
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Poor WiFi, but overall is ok
If you are traveling for business and need to work through WiFi, this is not a place. The quality of WiFi is good for social media.... However, to navigate on web browser, it takes an eternity. Rooms are ok, but needs some refreshments, specially in the bathrooms. Very good breakfast and free parking spot were our reason to choose this hotel. During the winter holiday season in the evenings, (19 Dec to January) don’t expect to find anything to drink or eat. Because bar and restaurant are closed during this period. Staff are very friendly.
Stayed 2 nights in Dec 2019

8/10 Good

Robertina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I feel the front desk staff could have been friendlier, also advised us that we could have had our breakfast to go and actually ordered our cab as per my request. The gentleman in the early morning shift who I checked out with was amazing, very helpful.
Stayed 2 nights in Nov 2019

10/10 Excellent

KC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel, good facility, nice place, all is fine
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
2 night stay with family
Stayed for 2 nights with family (we were 3). The hotel is nice, clean, ample parking and very well located. My disappointment was that the room was for 2 and I expected something better since I specifically booked for 3. Breakfast was ok, not wow. But overall stay was ok and for 2 nights it was enough.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't stay here this showed up on acct as stayed but never been here
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, undercover parking, quiet, excellent breakfast, opposite to shopping mall and close proximity to highway. Helpful and friendly staff. We enjoyed our stay and would stay here again if ever in the area.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Sneffels, Boston

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel felt clean; the air-conditioning worked extremely well and the bed was one of the most comfortable I've slept in in Europe. The major problem however was the wifi was unbelievably slow - I needed to stay in the room all day to work and this completely prevented me from accomplishing what I needed. Called the front desk several times but no improvement. Even the TV was slow - you had to wait 5-10 seconds for each channel to come up!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, very clean. From hotel don't change room, it was only one bed king size. We have two adults and one child 11 years old. From hotel took miney from card 1 hours before we check-in
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet neighborhood and extremely convenient with car park.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No room service menus, smoke detector was wrapped in a plastic bag, not sure why, but this is a safety risk. No iron available in the rooms, so if you need to iron anything, you need to carry your laundry across the car park to get to the ironing room. Breakfast was ok at best. I will not be staying here again if i can help it.
Stayed 3 nights in May 2019

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Not a bad hotel
Passing through on our way to the east coast of Italy. Not bad for one night.
Stayed 1 night in May 2019

6/10 Okay

R

Liked: Cleanliness
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price is affordable, the bad part is that it’s located in an industrial area and the rooms could be a little bit more renovated. Otherwise all is good, very good that they also include breakfast although I never manage to wake up on time to get to breakfast. Perhaps they can extend the hours for breakfast till 11.
Stayed 5 nights in Mar 2019

8/10 Good

Gentian

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Ok stay!
On first arriving the hotel looked great from the outside, above a shopping center and plenty parking outside. Check in was quick and efficient and were given our room key with no issues. However on arriving at the room, we were rather disappointed. The room was a large size however the cleanliness wasn’t great at all. Rooms are in need of a revamp. Hairs and dirt still left in the bath (how the maid never noticed is beyond me), seal round the shower/bath needs replaced which resulted in the bathroom floor soaking after having a shower. Cracks and paint chipping away in most places and majority of plugs didn’t work. Breakfast was ok, enough choice if you like pastries, fruit, rolls and cereal. Hot food (bacon, scrambled egg and sausages) weren’t to our taste. It is a bit of a distant from center of Milan, takes roughly 50mins to get into the Center, that is getting a bus then metro. Shopping center under the hotel is handy for anything you need and prices are reasonable. Not sure if we would stay again, possibly would if we knew the rooms were updated.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

6/10 Okay

Akbar

Liked: Cleanliness
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Adela

Liked: Cleanliness, staff & service, property conditions & facilities
Good. It was not so hot, only 26 celsius degree. All night was so cold....
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service, Acess to public transportation from the Vulcano Mall, lower level of the hotel
Stayed 8 nights in Nov 2018