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Reviews of Hotel Villa Malpensa

4 out of 5
Hotel Villa Malpensa
Via Don Andrea Sacconago 1, Vizzola Ticino, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1000 reviews" "
Rating 8 - Good. 263 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ileana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room size , super clean hotel all around, and the personal from the drivers to the front desk and the buffet was excellent, don't try to walk to the hotel ,is not safe
Stayed 1 night in May 2024
Response from ALEX on 19 May,2024
Dear Ileana, Thank you so much for the beatiful review and the good score! Hope to welcome you again in the future! Best regards, Front Office

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very nice room great value for the money- perfect to stay near the airport with a shuttle to our flights the next morning- highly recommend
Stayed 1 night in May 2024
Response from ALEX on 19 May,2024
Dear Donna, Thank you so much for the beatiful review and the good score! Hope to welcome you again in the future! Best regards, Front Office

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a quick stay after arriving late at the airport. Great staff.
Stayed 1 night in May 2024
Response from Nora on 17 May,2024
Dear David,Thank you so much for the kind words and the beautiful score!Hope to welcome you again in the future.Best regardsFront Office Dept.

10/10 Excellent

Mehnoosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a rental car and onsite parking was free and convenient. The hotel is close to the airport two minutes driving distance. Very quiet, clean and nice place. There is no outdoor dining or anything like swimming pool.
Stayed 6 nights in May 2024
Response from ALEX on 11 May,2024
Thank you so much for the beautiful review and the good score! We really hope to welcome you again in the future! Wish you the best regards. The outdoor pool is open in summer.Front Office Team

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff…from front desk to airport transfer driver. Great place if need overnight for flight the next day.
Stayed 1 night in May 2024
Response from Nora on 17 May,2024
Dear William,Thank you so much for the kind words and the beautiful review!We hope to welcome you again next time you come to visit Milan!Best regards,Front Office Dept.

4/10 Poor

Steve

Service level was distant and haughty, no help with bags, misunderstandings and unchewable steak with no help on the bill made it a bad experience in an otherwise fantastic looking property
Stayed 1 night in May 2024
Response from ALEX on 10 May,2024
We are sorry that his stay was not at the alteza of his expectations.

10/10 Excellent

nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this Hotel because we had an early flight. It was such a fun experience. We felt like we were in a Wes Anderson film mixed with Gatsby. Everyone was so nice and helpful.
Stayed 1 night in May 2024
Response from ALEX on 9 May,2024
Thank you so much for the good score and the beautiful review!Looking forward in welcome you again.Best regards.Front Office

10/10 Excellent

Sharleen C.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning and timeless hotel with beautiful flowering grounds and a delicious restaurant onsite. Perfect last night after a 3-week European vacation.
Stayed 1 night in May 2024
Response from ALEX on 9 May,2024
Thank you for the review. We really hope to welcome you again in the future! Wish you the best regards. Front Office Team

10/10 Excellent

william, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay before or on arriving from malpensa. Friendly staff shuttle you to and from the airport. There is no airport noice, despite proximity. There are good local food options but a car is needed. that said, the hotel restaurant does a good job. Staff are friendly comfortable with english language. This is an old building but safety upgraded and well maintained. we will stay again.
Stayed 1 night in Apr 2024
Response from Nora on 7 May,2024
Dear William, Thank you so much for the good score and the beautiful review!Looking forward in welcome you again.Best regards,Front Office

8/10 Good

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
It’s good
Stayed 1 night in May 2024
Response from ALEX on 5 May,2024
Thank you for the review. We really hope to welcome you again in the future.

6/10 Okay

Marina

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel in a convenient locatio
Stayed 1 night in Mar 2024
Response from ALEX on 2 May,2024
Thank you for the review. We really hope to welcome you again in the future.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport. The hotel has a shuttle (small fee) which starts at 5am which worked out for us with an early scheduled flight. The staff was friendly from the shuttle driver to the front desk staff. The room was clean and the property was nice for a quick stay to unwind before flying out.
Stayed 2 nights in Apr 2024
Response from ALEX on 1 May,2024
Thank you so much for the beautiful review and the good score! We really hope to welcome you again in the future! Wish you the best regards Front Office Team

10/10 Excellent

Rhea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Malpensa airport with shuttle service every 30 mins.
Stayed 1 night in Apr 2024
Response from ALEX on 1 May,2024
Thank you so much for the review and the good score! We really hope to welcome you again in the future! Wish you the best regards Front Office Team

10/10 Excellent

Balram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there only for a few hours.
Stayed 1 night in Apr 2024
Response from ALEX on 27 Apr,2024
Thank you very much for the review.

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Enjoyed our stay.
Stayed 1 night in Apr 2024
Response from ALEX on 27 Apr,2024
Thank you very much for the review.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Apr 2024
Response from ALEX on 27 Apr,2024
Thank you very much for the review.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel main areas are very elegant. The rooms are dated but clean. The A/C didn’t work or was set to high for our room but we were exhausted and didn’t call. The front desk people were the stars. The women that checked us in was very efficient ensuring we had an early pickup and the price of the taxi in advance. The dinner was very good. We had the Salami/Brucata appts and mussel pasta. We did need ask for olive oil 3x but finally got it. The price is high but the requirement to be close to airport for a 6am flight was key.
Stayed 1 night in Apr 2024
Response from ALEX on 27 Apr,2024
Thank you very much for the review.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a very nice stay at Villa Malpensa. A beautiful property. The rooms are nice. Breakfast is nice. Staff are very nice.
Stayed 1 night in Apr 2024
Response from ALEX on 27 Apr,2024
Thank you very much for the review.

2/10 Terrible

Frank

Stayed 2 nights in Apr 2024
Response from ALEX on 4 May,2024
We would like to know the why of his score so low?

6/10 Okay

william

Travelled with group
Liked: Cleanliness, staff & service
Reason for staying here was proximity to airport. Not much else around
Stayed 1 night in Apr 2024
Response from Nora on 14 Apr,2024
Dear William,Thank you for spending your time for publishing this review. We are happy that you appreciated the vicinance of our hotel to the airport. We are literally 800 meters away from it!We hope to welcome you back again

10/10 Excellent

Karmela, Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful elegant hotel close to the airport. Room was spacious.
Stayed 1 night in Apr 2024
Response from Nora on 14 Apr,2024
Dear Karmela,Thank you so much for giving us the best score!We appreciate your kind words, and we hope to welcome you again soon!Best regards

2/10 Terrible

Jean

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The place itself it to far from everything on foot. It’s nice and clean but some of the people staying at the hotel were kinda rude claiming noises and stuff that’s wasn’t out of the ordinary. Therefore, if I have to stay longer than a day I won’t stay unless that I am leaving next day or something like that.
Stayed 3 nights in Apr 2024
Response from Nora on 14 Apr,2024
Dear Jean,We do apologize for not meeting your expectations.We are in a rural area, and for that there is not much to see around (it is not our fault you know!). If you had a problem with other guests, you could have call the reception (open 24 hours) and together we could have found a solution.However, we appreciate the time that you have spent to leave a review. We consider every comment useful to improve.Best regards

10/10 Excellent

Soraya, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel! It’s gorgeous! The room was comfortable and breakfast was nice. It’s in a rural area. Next to Malpensa airport. Dining options are not easy on the area. It’s rural and everything is far. I super enjoyed driving everywhere because I had a rental car and the region is gorgeous. I took my son to a Safari. It was wonderful. The hotel has a restaurant and it’s nice. Small amounts dishes but fancy.
Stayed 3 nights in Mar 2024
Response from Nora on 14 Apr,2024
Dear Mark,Thank you for giving us the best score!We appreciate your kind words, and we hope to welcome you back again!Best regards

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a nature reserve and birding area by the river near the hotel that was the best running we ever did! It was a wonderful discovery!
Stayed 1 night in Mar 2024
Response from Nora on 14 Apr,2024
Dear Karen,Thank you for giving us the best score!We appreciate your kind words, and we hope to welcome you back again!Best regards

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2024
Response from Nora on 14 Apr,2024
Dear Jeffrey,Thank you for giving us the best score!

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The receptionist was not too friendly and impatient, however probably understandable given transient nature of hotel guests. Waitress was very nice I would give her an excellent rating. The TV was not easy to use and we couldn’t figure out how to operate the remote.
Stayed 1 night in Mar 2024
Response from Nora on 14 Apr,2024
Dear Ursula,Thank you so much for giving us the best score! And for being comprehensive towards our colleague. We try to be always happy, but it is not easy some times! I will share your kind comments with our colleagues.Hope to welcome you againBest regards

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very modern, clean and the staff was very accommodating.
Stayed 1 night in Mar 2024
Response from Nora on 14 Apr,2024
Dear Mike,Thank you so much for giving us the best score!Best regards

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Quick Milan Stay
We only stayed one night since we had a flight out the next day. The hotel exterior and lobby are beautiful. The rooms though are extremely basic with white walls and no paintings or decorations. The bed was very hard, as in it didn’t move when you even sat down on it. But, the bathroom was spacious and clean and breakfast the next morning in the restaurant area was nice with a variety of items in the buffet.
Stayed 1 night in Jan 2024
Response from Gabriele on 23 Feb,2024
Dear,Thank you for your review. We are happy to read you enjoyed your stayin in our hotel.Kind Regards,Hotel Villa Malpensa

10/10 Excellent

Norman L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last night in Milano
Amazing room, food and proximity to the airport.
Stayed 1 night in Feb 2024

8/10 Good

Anas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2024

10/10 Excellent

E Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
unique property. former residence of the Duke of Malpensa
Stayed 1 night in Feb 2024

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight in Milan
the shuttle driver was amazing and super quick. only five minutes or so away from mxp. nice rooms and a great breakfast. Highly recommend
Stayed 1 night in Jan 2024
Response from Gabriele on 23 Feb,2024
Dear,Thank you for your review. We'll inform our staff about your experience.Kind Regards,Hotel Villa Malpensa

10/10 Excellent

Nobel

Stayed 2 nights in Jan 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best room we stayed on our trip! It was very comfortable and included breakfast which was pretty good. We used their shuttle to and from the airport for 3.50 euros per trip. We had a good rest before a day of flying back home.
Stayed 1 night in Jan 2024

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the airport
An excellent choice for anyone takings flight ,or landing late the staff are extremely considerate, the shuttle bus perfect We arrived at the train station at the terminal the night before our flight and a simple call to the hotel meant we were picked up The food in the restaurant was very good It is a beautiful historic building
Stayed 1 night in Jan 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the airport, rooms are quite small, but staff are helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian, lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Jan 2024

10/10 Excellent

Wojciech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Marina

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Gabriel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No chance for rest, bad management, rude staff
We had a horrible stay at this hotel, mostly because of one staff member, Alex he said his name was, and a lot of other details that are in no way close to a 4 star hotel. We were given a non clean room initially, the shutttle only runs during specific times (be warned) no one can prepare you a sandwich if the shuttle is early, cleaning happened at 8 AM above our room...with furniture being moved, no chance for sleep (amateur behaviour really) and we could hear a lot of noise through the walls. Sadly all of the above overshadowed positive aspects of this hotel, travellers shouls be welcomed and treated properly at a hotel, this was not the case. Stay at your own risk here, never for us.
Stayed 1 night in Dec 2023

8/10 Good

Conor

Liked: Cleanliness, staff & service
Nice building, rooms are a bit dated but good for the price and very convenient transfers to Malpensa airport
Stayed 1 night in Dec 2023

10/10 Excellent

Miss Jieru

Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the airport yet completely isolated from it at the same time
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Amenities
Great value and clean accommodations. Safe was very helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

BILL, San Francisco

Travelled with partner
Liked: Amenities, property conditions & facilities
Another overall superb experience at this classy property.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bye Milan
This is a beautiful hotel 3 months of traveling and by far the best looking and kept. Service was good , breakfast with good selection. Taxi to and from airport reliable and quick. We stayed 2 days for our flight back to the states.
Stayed 2 nights in Dec 2023