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Reviews of Chalets Royal Laurentien

4 out of 5
Chalets Royal Laurentien
2237, chemin du Lac-Nantel Sud, Mont-Blanc, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 149 reviews" "
Rating 8 - Good. 44 out of 149 reviews" "
Rating 6 - Okay. 8 out of 149 reviews" "
Rating 4 - Poor. 3 out of 149 reviews" "
Rating 2 - Terrible. 3 out of 149 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joey

Stayed 2 nights in Mar 2024
Response from L'équipe du Royal Laurentien on 7 Apr,2024
Merci!

10/10 Excellent

Vic

Travelled with family
Very clean and great communication
Stayed 2 nights in Mar 2024
Response from The Royal Laurentien team on 12 Mar,2024
Thank you for your comments! Hope to see you soon :)

10/10 Excellent

gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Would go back again.
Stayed 5 nights in Feb 2024
Response from The Royal Laurentien team on 28 Feb,2024
Thank you ! Hope to see you soon :)

10/10 Excellent

dorothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful cabin perfect for our needs and centrally located to ski areas
Stayed 3 nights in Feb 2024
Response from The Royal laurentien team on 20 Feb,2024
Thank you for your comment!Hope to see you soon :)

8/10 Good

Angela

Stayed 3 nights in Feb 2024
Response from L'équipe du Royal Laurentien on 21 Mar,2024
Merci!

10/10 Excellent

Eric

Stayed 2 nights in Feb 2024
Response from bernard on 12 Feb,2024
merci de vos beaux commentaires au plaisir de vous devoir

8/10 Good

Yalman, West New York

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice and simple chalet near ski resorts. Nothing fancy but cute old feeling relatively new structures. Reception is not very responsive, the phone usually goes to voicemail, which was a little weak. Also, some services like laundry that was promised on ad were not available.
Stayed 4 nights in Dec 2023

10/10 Excellent

Robert

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful getaway, clean and cozy. If you want be around nature surrounded with mountains and have peaceful time, there's not a better place.
Stayed 3 nights in Dec 2023
Response from bernard on 30 Dec,2023
Thank You Very Munch for your appreciationSee you next time

10/10 Excellent

Marco, New York

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from bernard on 30 Dec,2023
Thank You Very Munch for your appreciationSee you next time

8/10 Good

Kayleen

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from bernard on 30 Dec,2023
Thank You Very Munch for your appreciationSee you next time

10/10 Excellent

Arya

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from bernard on 30 Dec,2023
Thank You Very Munch for your appreciationSee you next time

10/10 Excellent

Miten

Liked: Cleanliness, amenities, property conditions & facilities
I just couldn’t find hand washing liquid soap in the bathroom.
Stayed 1 night in Dec 2023
Response from bernard on 30 Dec,2023
Thank You Very Munch for your appreciationSee you next time

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from bernard on 30 Dec,2023
Thank You Very Munch for your appreciationSee you next time

10/10 Excellent

Martin

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing front desk staff, nice trails to walk the dog
Stayed 3 nights in Nov 2023
Response from The Royal Laurentien team on 28 Nov,2023
Thank you for your nice review, it is very kind of you!À bientôt!

8/10 Good

michael

Stayed 2 nights in Jul 2023
Response from L'équipe du Royal Laurentien on 11 Sept,2023
Merci!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Amazing chalets - without soap
The chalets,the viewws and the amenities were amazing. 5/5 stars. The only complaint was we didn’t have any dishsoap in the washroom and even though we left a message at the front desk, it was not brought in. We ended up using the shampoo in the shower. So, communication and responsiveness is 3/5. Overall though, it was a veey nice and relaiing experience. The amenities are a little close to the highway, so therecan be some road noise during the rush hours but it wasn’t too bad.
Stayed 2 nights in Jul 2023
Response from The Royal Laurentien team on 21 Sept,2023
Thank you for your comments, hope to see you again soon!

10/10 Excellent

Neel

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay and clean place. Communication was prompt and overall a great experience.
Stayed 2 nights in May 2023
Response from The Royal Laurentien Team on 15 May,2023
Thank you for your comments! Much appreciated :)

10/10 Excellent

EUN SIM

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was raining whole time during our stay so we spent most of time inside the house. It was warm and had everything we needed. We also enjoyed hot spa while it was surrounded by snow hill on the back yard and raining outside
Stayed 1 night in Apr 2023
Response from Royal Laurentien team on 25 Apr,2023
Thank you for your comments! See you around another time sunny :)

10/10 Excellent

Filip

Travelled with family
Liked: Cleanliness, room comfort
Amazing stay
The 2 bedroom cottage was spacious with private hottub- Views from the cottage were fabulous. Kitchen had everything we needed. There was also a bonfire every night!
Stayed 3 nights in Apr 2023
Response from Bernard on 13 Apr,2023
Thank youLooking forward to see you again

8/10 Good

Eric

Stayed 3 nights in Mar 2023
Response from L'équipe du Royal Laurentien on 9 Apr,2023
Merci!

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the executive large house. We had a great stay but there are some things that could have made it better. Please upgrade the beds- they are not that comfortable and for the nightly price paid I would expect better quality. The Wifi did not work, one kitchen sink would not drain and was leaking as was the dishwasher. No deal breakers but these things should be taken care of. The kids LOVED having the pool and the property itself is wondering. Lots of space for having a large group.
Stayed 2 nights in Feb 2023

10/10 Excellent

KRISTEN

Stayed 2 nights in Feb 2023
Response from The Royal Laurentien team on 20 Mar,2023
Thank you!

2/10 Terrible

Justin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
False advertising for amenities as they are exclusively available for select cottages, with a big lack on emphasis on those amenities lacking in said certain cottages. When staff was informed about the disappointment, we were met with snarky remarks, insults, and even degrading comments on our intelligence. Absolutely mortified that this establishment is allowed to be in business with such employees. In kindergarten, we were taught respect and manners and I’d be surprised if the staff attended that kindergarten class.
Stayed 1 night in Feb 2023
Response from Royal Laurentian team on 24 Feb,2023
Hello M. Coulombe,I took note of your experience with us with my team before answering you. It looks like you thought you were booking a 2 bedroom chalet with Spa, but in reality you booked a 2 bedroom. We have many categories of chalets and you have selected the wrong one. Our employee offered to change your chalet to have the 2-bedroom chalet with spa, but you refused to pay the extra for the Spa. We didn't do any false advertising, you just chose the wrong category. If being told that you made a mistake is seen as a lack of respect on your part, know that for us this is not what we wanted you to feel. We could not offer you the extra Spa out of respect for our other guests who agree to pay it.I'm sorry you didn't appreciate our service, but we love the employee who was there and often have good comments about her!Respectfully,Hello justin,I took note of your experience with us with my team before answering you. It looks like you thought you were booking a 2 bedroom chalet with Spa, but in reality you booked a 2 bedroom. We have many categories of chalets and you have selected the wrong one. Our employee offered to change your chalet to have the 2-bedroom chalet with spa, but you refused to pay the extra for the Spa. We didn't do any false advertising, you just chose the wrong category. If being told that you made a mistake is seen as a lack of respect on your part, know that for us this is not what we wanted you to feel. We could not offer you the extra Spa out of respect for our other guests who agree to pay it.I'm sorry you didn't appreciate our service, but we love the employee who was there and often have good comments about him!Respectfully,The Royal Laurentian team

10/10 Excellent

Yee Tung

10/10 Excellent

Allison D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our cute little chalet. Even though it was close to the highway, it was quiet and easy to access the main road. With all the recent snowfall, I was happy that we weren't driving far on backroads to gain access. The chalet was decorated for Christmas and playing holiday music when we arrived. The hot tub was a wonderful surprise. It snowed a lot and our chalet was always shoveled out. We had plenty of space for our family of 5.
Response from The Royal Laurentien team on 5 Jan,2023
Thank you very much for your comments, we hope to see you soon

8/10 Good

omar

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Casey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This has become a new Winter tradition with our close friends. The cabins are warm, clean and cozy. We pile up the car with board games, dvds and food and spend a wonderful weekend away. I have noticed that the kitchens may not be equipped with the same things. If you plan on cooking full meals consider bringing a few key utensils just in case.
Response from The Royal Laurentien team on 29 Nov,2022
Thank you very much for your comment!!

10/10 Excellent

Marek

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Property was really nice lots of walking options, cabin was a great size for a family of 5. Staff very friendly and accommodating, we arranged for a late arrival and it was all handled very well. We were disappointed with the WiFi, the signal was weak and dropped frequently.
Stayed 4 nights in Oct 2022
Response from L'équipe du Royal Laurentien on 11 Oct,2022
Thank you for your comment, we appreciate that.Fiber optic will be installed in a few.

10/10 Excellent

ikram

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from L'éqipe du Royal Laurentien on 30 Aug,2022
Meri beaucoup!

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
chalet is spacious , nice and clean bedsheets, amazing view .. Some suggestions: chalet needs to update it’s a lil old , bathrooms should have locks from inside , check stove(only 2 burners are working.. Dusty.. Overall we had a good time
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
weekend break
Location is close to highway and noisy. What;s worse, In the summer, they host weddings in a wedding tent outdoor that is very close to the chalets and the music is pretty loud. That should not be allowed. They have enough land to put the wedding tent in a different area vs next to the chalets where people go to rest not to listent to loud music until 11-12 at night. Woud not recommend if you have other options for sure.
Stayed 2 nights in Jul 2022

10/10 Excellent

KRUNAL, CALEDON

Stayed 3 nights in Jul 2022

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right beside a busy and noisy highway.
Stayed 2 nights in Jul 2022

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The chalet was very quiet and clean and the location was private and quiet. It was on a golf course lake which was a bit different but the beach area was very pretty, well equipped and well maintained. Nice shallow lake perfect for small children
Stayed 6 nights in Jul 2022
Response from Royal Laurentien reception team on 17 Jul,2022
Thank you very much for your appeciation !

8/10 Good

Khatereh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a clean and safe chalut, but there wasn't any shampoo or light blankets (as it was described) ,or enough dishes.
Stayed 1 night in Jun 2022

8/10 Good

Mario

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2022
Response from L'équipe du Royal Laurentien on 24 Jul,2022
Merci!

10/10 Excellent

arminder singh

Stayed 3 nights in May 2022

8/10 Good

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2021
Response from Bernard on 31 Dec,2021
Merci de vos commentaire, à la prochaine

8/10 Good

Nadav

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Great location, very close to Mont Tremblant. Cozy chalets. No snoobiles working yet. Didn't know before that only 3 of the 2 bedroom chalets have hot tub, chrck before hand. Furniture rather old. Ran too some issues with hot water on shower on second floor. Very weak Wifi signal. Overall, sweet place, kitchen well equiped, nice and warm.
Stayed 3 nights in Dec 2021

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ice skating rink was a great addition. Cross country ski trails were beautiful.
Stayed 2 nights in Dec 2021

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and beautiful!
Stayed 4 nights in Dec 2021

10/10 Excellent

MinHee

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The property is cosy and beautiful as it described. Our family had a great time. The staffs were very kind and warm. We appreciate warm welcoming for our family even we were a bit late for the check in. We definitely go back for our vacation again. Thank you. Viviane
Stayed 2 nights in Dec 2021
Response from Annie on 22 Dec,2021
That was a pleasure to have you here

10/10 Excellent

Nitin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nothing to complain about.
Stayed 2 nights in Dec 2021
Response from Annie on 21 Dec,2021
Thank you and see you next time!

8/10 Good

Prasad, Toronto

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
It is a very beautiful property with great views.
Stayed 3 nights in Nov 2021
Response from Annie on 14 Dec,2021
Thank you!

8/10 Good

An thinh

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021
Response from Annie on 23 Nov,2021
Je vous remercie pour l'évaluation!

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2021

6/10 Okay

Humayun

Travelled with family
Liked: Cleanliness, room comfort
Overall okay
Toilet flasher was not good at ground floor
Stayed 1 night in Aug 2021

10/10 Excellent

Penny

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The internet was unstable
Stayed 2 nights in Jul 2021