Reception

Reviews of Dream Luxury Hotel

3.5 out of 5
Dream Luxury Hotel
No.17, Tingkat 1,2,&3, Jln Mega, Pusat Perdagangan Mega,Jln Sakeh, Muar, Johor

Reviews

6.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dato Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds with bugs
The room is beautiful but smelly. Bed is not clean. I got bed bugs n my whole body looks like chicken pox. The bed is very dirty. The comforter also looks like never change. Very dirty hotel.
Stayed 2 nights in Dec 2022
Response from RCP on 18 Jan,2023
Hello, Thank you for your feedback we very appreciate that. Sorry for the inconvenience and we will try to fix the shortcomings everything that you mentioned . Please come again to our hotel and get some discount.

4/10 Poor

Priscilla

Travelled with family
Disliked: Cleanliness, staff & service
Blood stains on blanket, can't watch tv cause of antenna problem, Wi-Fi is not
Stayed 2 nights in Sep 2020
Response from DreamLuxury on 11 Aug,2022
Hello, Thank you for your feedback we very appreciate that. Sorry for the inconvenience and we will try to fix the shortcomings everything that you mentioned . Please come again to our hotel and get some discount.

6/10 Okay

KHOO

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
New hotel surrounded by many restaurants. Put off by lack of parking slot. No proper towels were provided. Not sure whether this has anything to do with current Corona virus situation.
Stayed 1 night in Feb 2020
Response from DreamLuxury on 11 Aug,2022
Hello, Thank you for your feedback we very appreciate that. Sorry for the inconvenience and we will try to fix the thing that you mentioned . Please come again to our hotel and get some discount.

8/10 Good

Brielle chin

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

8/10 Good

Rickson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply clean
Clean n cold room
Stayed 1 night in Nov 2019
Response from DreamLuxury on 11 Aug,2022
Thank you !

4/10 Poor

jiun

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

badrul hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terbaikkkkkk
Bilik yang bersih dan wangi.. Dekat dgn kawasan makan.. Staff yang terlalu bagus semasa waktu daftar masuk.. Dan layan an staff yang cukup baik
Stayed 1 night in Mar 2020
Response from DreamLuxury on 11 Aug,2022
Terima Kasih