10/10 Excellent
Bárbara
Travelled with family, Travelled with group
7 Jul,2023
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is a very nice hotel very good restaurant and very clean . i have to mention Alessandra the manager of the hotel -she is actually the best asset the hotel could have! i am not kidding one bit. she is an incredible person who help us beyond expectation in our bad experience we had with our budget rental car... she managed to help us to get to florence relatively on time to get our tour there (we didnt have a car because of budget rental situation ) and let our stay there to be less traumatic. I have to mention also Marco who was our other angel who drive us all the way to siena to get the bus to florence. whithout them we wouldnt make it at all! and missed all our planned trip to florence. thnak you and thank you over an over for all your kidness. i have tomention as well that we ate at the restaurant there and the argentinian waitress Andrea maybe,,,,,, she is also a fantastic host who attend us very very well trying to do her best to make us feel happy. please remember we ate dinner time and we were in such distress for our situation with budget that she realized how we were and make our stay there way great! highly recommended this hotel .