Exterior

Reviews of Meitetsu Grand Hotel

3.5 out of 5
Meitetsu Grand Hotel
Meieki 1-2-4, Nakamura-ku, Nagoya, Aichi-ken

Reviews

8.2

Very good

Rating 10 - Excellent. 568 out of 1348 reviews" "
Rating 8 - Good. 481 out of 1348 reviews" "
Rating 6 - Okay. 194 out of 1348 reviews" "
Rating 4 - Poor. 71 out of 1348 reviews" "
Rating 2 - Terrible. 34 out of 1348 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Keerthi

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel is very close to the train station. Breakfast was good. Friendly staff.
Stayed 3 nights in May 2024

8/10 Good

Arcadio jr

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

8/10 Good

Ai cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Great locality, clean, friendly and accommodating staff.
Stayed 1 night in May 2024

8/10 Good

TANAWAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. The breakfast was very good and the staff very polite and helpful.
Stayed 2 nights in Apr 2024

6/10 Okay

Kentaro, Ota-ku

Stayed 2 nights in Apr 2024

6/10 Okay

Kentaro, Ota-ku

Travelled with partner
Liked: Staff & service
It’s very convenience place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tanaporn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good for travel
Stayed 1 night in Apr 2024
Response from Caori on 20 May,2024
Thank you for your stay our hotel.Did you have a good time in Nagoya?We are looking forward to see you again!

8/10 Good

Hirokazu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything OK
Stayed 2 nights in Apr 2024

8/10 Good

James

Stayed 3 nights in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service
Comfortable hotel in a perfect location for Nagoya station
Stayed 1 night in Apr 2024
Response from Caori on 14 May,2024
Thank you for your nice comments!We are hoping to see you again.

8/10 Good

Dora

Travelled with group
Liked: Staff & service
Very convenient location and friendly staff
Stayed 1 night in Apr 2024
Response from Caori on 14 May,2024
Thank you for your compliments and score!This is very encourage for us!We are hoping to see you again.

6/10 Okay

Larissa

Liked: Cleanliness, staff & service
It was okay. I thought it would be more convenient to stay here but it was overall a very noisy crowded area near nagoya station. They informed us at check-in that they didn't have air conditioning yet either until April. We could open the windows but it was directly across from the train tracks so you could hear them running all night. Lastly, the bed was pretty hard and the shower head sprayed stinging water bolts. It was okay, but overall wouldn't stay here again.
Stayed 2 nights in Mar 2024
Response from Caori on 14 May,2024
Dear Sir or MadamThank you for staying our hotel.Thank you for your comments.We feel sorry to make you feel disappointed.The building's structure is too old to change the air conditioning immediately for some during season.We are unable to improve it right away however,we will reference as possible as we can.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 2 night stay here. The location is within the outer perimeter of the Nagoya Station complex. The decor is from another era but I enjoyed the nostalgia.
Stayed 2 nights in Mar 2024
Response from Caori on 14 May,2024
Dear Sir or MadamThank you for staying our hotel.We are glad to hear that you had a good time!We are hoping to see you again!

8/10 Good

TIMOTHY, Westport

Liked: Cleanliness, staff & service
Great location by all the central train stations but showing its age and don't be fooled by the VIP Access status. I got zilch! Not good when I choose based on VIP status only to get nothing. Might as well of stayed somewhere else as there are several very good hotels in the area, like The Strings and The Prince. If convenience for transport and/or shopping then a great choice.
Stayed 7 nights in Mar 2024
Response from Caori on 14 May,2024
Dear Sir or MadamThank you for staying our hotel also thank you for your comments.About the Expedia VIP serviceWe are sorry to make you feel disappointed.The VIP service is the not always we provide it.If the empty rooms are available, we can give them the VIP service as possible we can.Thank you for your understanding.Regards

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super convenient!
Stayed 1 night in Mar 2024
Response from Caori on 13 May,2024
Dear GuestThank you for staying our hotel.Did you have a good time in Nagoya?We are looking forward to see you again!

10/10 Excellent

Kayoko

Stayed 1 night in Mar 2024

8/10 Good

KWANG YOUNG, Palisades Park

Business traveller
Liked: Cleanliness, staff & service, amenities
As it was located in Nagoya Station, the transportation was convenient and the surrounding conditions such as restaurants and shopping were good. The hotel staff's kindness and help were the best. What was a pity was that the hotel facilities were a little old. Thank you for kindness and help during my stay."
Stayed 1 night in Mar 2024
Response from Caori on 13 May,2024
Dear Sir or MadamThank you for your stay and nice comments!We are considering change amenities someday soon.We are hoping seeing you again

6/10 Okay

Nurie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Noboru, San Antonio

Business traveller
Liked: Amenities, property conditions & facilities
Breakfast was great
Stayed 2 nights in Mar 2024
Response from Caori on 14 May,2024
この度は私共名鉄グランドホテルをご利用頂きまして誠にありがとうございます。お褒めのお言葉ありがとうございます。朝食のパンは当館で焼いたものでございます。今後メニューも変えていく予定ですのでまた機会がございましたら是非ご利用くださいませありがとうございます

8/10 Good

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Link to train station
Stayed 3 nights in Mar 2024
Response from Caori on 12 May,2024
Dear Sir or MadamThank you for staying our hotel.The hotel is(especially Meitetsu )the up to the staion and very convinient!We are hoping see you again

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient access to/from the station!
Stayed 1 night in Mar 2024
Response from Caori on 12 May,2024
この度は私共名鉄グランドホテルをご利用頂きまして誠にありがとうございます。立地は強みでございますが、これに甘んずることなく日々精進してまいりますまた宜しくお願いいたします

6/10 Okay

TIMOTHY, Westport

Liked: Staff & service
Disliked: Amenities
Location is about all this hotel has going for it. Once they have refurbished their annex things may improve but currently showing its age, rooms are small and they did not provide Expedia Gold VIP access benefits.
Stayed 2 nights in Mar 2024
Response from Caori on 8 May,2024
Dear Sir or MadamThank you for staying our hotel.Acutually our hotel has been established over 60 years.The building is aging that's true.However,we do our best as possible as we can.If you have a chance to come back we are hoping to see you againRegards

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, did not like the neighbors that were sharing rooms all around ours. They were loud throughout the night and smoking in their rooms venting it outside which prevented us from opening the windows . Not the hotels fault, still a great stay with a helpful staff that seemed to always have an English speaking person at the front desk.
Stayed 2 nights in Mar 2024
Response from Caori on 8 May,2024
Dear Sir or MadamThank you for your score and comments.We feel sorry to hear that next time if you stay our hotelwe would like to make you comfortable more than this time.If you have any concerns or problems most of the Japanese hotel would like to help you so please let us know.We are hoping to see you againRegards

10/10 Excellent

JOEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Extremely convenient to nagoya station and the mall nearby. Lots of food options. Rooms are quite dated though, but its worth the trade in my opinion. Prices are reasonable.
Response from Caori on 8 May,2024
Dear Sir or MadamThank you for your score and comments.Actually, the building is aging it's been over 60 years; however, we do our best as possible as we can!We are hoping to see you again

10/10 Excellent

SIU MAN

Liked: Staff & service
Location 5 star *****. The property itself however is dated. Design of the entire property is back in the 70/80. Colour tone of the property way too old-fashioned and dark. Furnitures in the room way too old out of line with time. DVD is something in the dust of history. The property seriouly needs a revamp to keep up with time. TV can be taken away, and offer guests the chance to watch NETFLIX by using guests' own account. Hope this helps.
Stayed 3 nights in Mar 2024
Response from Caori on 8 May,2024
Dear Sir or MadamThank you for your score and comments.The dark lighting is part of the decor. Actually, the building is aging that true however, we do all do our best and the guests are satisfied.Regards

8/10 Good

Kazu, Dartford

Liked: Cleanliness, staff & service, amenities
Convenient location right next to Kintetsu line station and bus terminal. Very quiet business hotel. Air con didn’t work properly and it was rather warm inside - had to open the windows. Furnitures looked well used and tired - table in my room probably needed replacing and lamp on the bed was lopsided. Breakfast buffet good. Overall - reasonably priced given the location.
Stayed 1 night in Mar 2024
Response from Caori on 8 May,2024
この度は私共名鉄グランドホテルをご利用頂きまして誠にありがとうございます。お褒めのお言葉ありがとうございます。建物が老朽化しており、お客様に一部ご不便そして不快な思いをさせてしまった事を深くお詫びいたします。ご意見を今後の参考にしてまいります。また是非ご利用いただけたら幸いでございますありがとうございました。

6/10 Okay

Nestor

Business traveller
Liked: Staff & service
It’s very close to the train station and middle of the city, many restaurants and shopping in the area.
Stayed 1 night in Mar 2024
Response from Caori on 8 May,2024
Dear Sir or MadamThank you for staying our hotel.Did you have a good time in Nagoya?We are hoping to see you againRegards

8/10 Good

Hung Ling

Travelled with group
Liked: Cleanliness, staff & service, amenities
The carpet had stains. Room furnishing is a bit old. Non hotel guest had easily access to the guest rooms from the ground floor. Location of the hotel is excellent. Very convenient access to the Meitetsu line hence convenient for us when we to rush to the airport in the morning.
Stayed 1 night in Mar 2024

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the breakfast - many delicious choices, helpful staff, and a stunning view from the 18th floor - a perfect way to start the day.
Stayed 6 nights in Feb 2024
Response from Emoto on 4 May,2024
We are delighted to receive such a positive review and appreciate your kind words. We hope to have the pleasure of welcoming you back to our hotel the next time you visit Nagoya. Thank you for choosing to stay with us.

8/10 Good

Hama

Stayed 1 night in Mar 2024
Response from Caori on 12 May,2024
この度は私共名鉄グランドホテルをご利用頂きまして誠にありがとうございます。高評価ありがとうございますまた機会がございましたら是非ご利用くださいませ宜しくお願いいたします

8/10 Good

Hama Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff (new trainee) professional, yet personable and very accommodating to last-minute changes we had to make. Thankful for him.
Stayed 1 night in Mar 2024
Response from Emoto on 4 May,2024
We appreciate your positive feedback and it will serve as motivation for our staff. We hope to have the pleasure of welcoming you back.

8/10 Good

Suet Kuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, near jr and transport, quiet
Stayed 2 nights in Feb 2024

8/10 Good

Suet Kuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transport, quiet
Stayed 1 night in Feb 2024

6/10 Okay

kotomi, Alameda

Travelled with family
Liked: Cleanliness, staff & service
Super convenient for transportations. Attached to Meitetsu rail system, bus station to go to Shirakawa-Go is directly at 3rd floor using hotel elevator. Below is Meitetsu department and shopping center. Room is old and basic. Bed is hard. Very noisy from all the trains passing through. Breakfast buffets was very good with local food and western food. Coffee was terrible though.
Stayed 1 night in Feb 2024

8/10 Good

MIN HYE

Stayed 1 night in Feb 2024

4/10 Poor

BONGBAE

Stayed 1 night in Feb 2024

10/10 Excellent

Yuji

Stayed 2 nights in Feb 2024

10/10 Excellent

YUYA

Stayed 1 night in Feb 2024

8/10 Good

FUJII

Stayed 1 night in Feb 2024

10/10 Excellent

I-Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in the sam building of Meitetsu station. Its; easy to access. Staff are friendly and helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

HYANGMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
거리상으로도 매우 좋고 가격도 좋았습니다
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheng Po

Stayed 7 nights in Jan 2024

10/10 Excellent

Hiromi

Stayed 1 night in Jan 2024

10/10 Excellent

Eon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is literally above the main station in Nagoya. Nearby are many delicious food options and just below is a shopping along with a convenient FamiMart just next to the lift lobby on the lower floors. Location wise it’s amazing just that interaction with hotel staff can be quite limited tho they are helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

SENG YEE, singapore

Liked: Amenities, property conditions & facilities
Near to Nagoya station
Stayed 2 nights in Jan 2024

8/10 Good

CHUN BUN

Stayed 3 nights in Jan 2024

10/10 Excellent

PO CHIA

Stayed 8 nights in Jan 2024

10/10 Excellent

Mathew

Stayed 1 night in Jan 2024