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Reviews of Radisson Hotel & Suites Fallsview, ON

3.5 out of 5
Radisson Hotel & Suites Fallsview, ON
6733 Fallsview Blvd, Niagara Falls, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 1210 out of 2819 reviews" "
Rating 8 - Good. 791 out of 2819 reviews" "
Rating 6 - Okay. 405 out of 2819 reviews" "
Rating 4 - Poor. 223 out of 2819 reviews" "
Rating 2 - Terrible. 190 out of 2819 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John, washington

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very accommodating
Stayed 1 night in May 2024
Response from agm on 12 May,2024
Dear JohnWe are pleased to see that you enjoyed your stay with us and that you received great customer service from our staff. We thank you for your business and for your support. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from agm on 12 May,2024
Dear JenniferWe are very pleased to see that you enjoyed your stay with us. Our staff thanks you for your business and your support. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

8/10 Good

Cory & Kim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were super friendly and helpful, taking the time answer our questions fully. Easy check-in/check-out. Rooms were a bit dated but clean. Location was decent. Easy access to falls, good walk to Clifton Hill. WEGO stop just across the road.
Stayed 2 nights in May 2024
Response from AGM on 11 May,2024
Dear Cory & KimThank you for your review. We are so happy to hear that you enjoyed your stay with us. We appreciate you letting us know that you found our staff to be friendly and helpful. They will enjoy reading your review. Please know that our entire staff thanks you for your business. We hope you will stay with us again should you be in the area.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

TAE HYUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from agm on 12 May,2024
Dear Tae HyunWe are very pleased to see that you enjoyed your stay with us. Our staff thanks you for your business and your support. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the dining option available nearby
Stayed 1 night in May 2024
Response from agm on 12 May,2024
Dear LeeThank you for your review. We are very happy to see that you enjoyed your stay with us. We thank you for your business and for your support. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Corina, Scarborough

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the fifth time my daughter our family dog and I have visited Niagara Falls. This time around we spent a week there. At the Radisson Hotel it was very clean , the staff were extremely nice , respectful, very friendy. The staff cleaned extremely well. There is plenty of olaces to shop and or eat at. Yes it could be costly but for the cost it was alor of food. Bus wise it was a bit of a wait time. Tou coyld get the bus from the hotel down to Niagara Falls instead of walking down then back up the hill
Stayed 7 nights in May 2024
Response from AGM on 11 May,2024
Dear CorinaWe are so happy to hear that you enjoyed your stay with us and that you received friendly customer service from our staff. Our entire team will certainly enjoy reading your review. Please know that we do thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Jenifer, East Providence

Liked: Cleanliness, amenities
I can’t wait to come back
Stayed 2 nights in Apr 2024
Response from agm on 9 May,2024
Dear JeniferThank you for taking the time to review our hotel. We are very pleased to see that you enjoyed your stay with us. Our staff thanks you for your business and we look forward to seeing you the next time you are in the area.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

8/10 Good

Freda

Liked: Cleanliness, staff & service
Would recommend for location and view of the falls. Staff were helpful and accommodating.
Stayed 1 night in Apr 2024
Response from agm on 9 May,2024
Dear FredaThank you for your review. We are very happy to see that you enjoyed your stay with us and found our staff to be helpful and accommodating. Our entire staff thanks you for your business. We hope to see you again the next time you are in the area.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

6/10 Okay

Parth

Liked: Cleanliness, staff & service
Swimming pool water quality not good
Stayed 2 nights in May 2024
Response from agm on 9 May,2024
Dear ParthWe are sorry to see that our pool facilities did not meet your expectations. I will be sharing your feedback with with our maintenance team for their investigation. We do thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault this hotel & its staff - they helped make memories that will last a lifetime.
Stayed 1 night in May 2024
Response from agm on 9 May,2024
Dear JonathonThank you for your review. We are very pleased to hear that you enjoyed your stay with us. Our staff will definitely enjoy reading your feedback. We thank you for choosing our hotel for your visit to Niagara Falls. We hope to see you again the next time you are in the area.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Avilumb

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night and were thoroughly impressed with everything. The customer service, amenities, and cleanliness were all top-notch, rating a solid 10 out of 10. We specifically booked a room with a falls view and requested the highest floor. Despite it being a busy day due to a convention, they went above and beyond to accommodate our request. We are extremely satisfied and would definitely revisit, rating our experience a perfect 10/10.
Stayed 1 night in May 2024
Response from agm on 11 May,2024
Dear AvilumbThank you for your review. We are so pleased to hear that you loved everything about your stay. Our staff will certainly appreciate your kind comments. Please know that our staff thanks you very much for choosing our hotel for your visit to Niagara Falls. We hope to see you again soon.Sincerely,Victoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Kynsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from FOS on 6 May,2024
Dear Kynsi,We are thrilled to see you enjoyed your stay with us. Our entire staff thanks you for your business and we look forward to welcoming you again soon.Best regards, Mary Shand, Front Office Supervisor, Radisson Hotel and Suites Fallsview

10/10 Excellent

isadora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Apr 2024
Response from FOS on 5 May,2024
Dear Isadora,We are so pleased you enjoyed your stay with us. Our entire staff thanks you for your business. We hope to see you again soon. Best Regards, Mary Shand, Front Office Supervisor, Radisson Hotel and Suites Fallsview

8/10 Good

Ara

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good! Especially the staffs were very friendly and kind, this will make me stay here another time as well.
Stayed 1 night in May 2024
Response from FOS on 5 May,2024
Dear Ara,We are thrilled you found our staff friendly and kind, Our entire staff work hard at making your stay comfortable and enjoyable. We thank you for your business. We hope to see you again soon. Best Regards, Mary Shand, Front Office Supervisor, Radisson Hotel and Suites Fallsview

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities
Really good room. Staff are amazing!
Stayed 2 nights in May 2024
Response from agm on 4 May,2024
Dear LucianaThank you for your review. We are happy to hear that you enjoyed your accommodations and found our staff to be amazing. We thank you for choosing our hotel for your visit to Niagara Falls. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Brian

Travelled with partner
Good view of falls.Close to everything
Stayed 1 night in May 2024
Response from agm on 4 May,2024
Dear BrianWe are very happy to see that you enjoyed the view of the falls from your room. We thank you for choosing our hotel for your visit to Niagara Falls. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff who checked us in made a special effort to make sure our celebration was extra special by giving us an amazing room and treating us extremely kindly
Stayed 1 night in May 2024
Response from agm on 4 May,2024
Dear LindaWe are thrilled to hear that you enjoyed your stay with us and our staff helped to make sure your celebration was special. Our staff will certainly enjoy reading your feedback. We thank you for your business and we do hope you will stay with us againSincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great!!
Stayed 1 night in May 2024
Response from agm on 4 May,2024
Dear ChristopherThank you for your review. We are pleased to hear that you loved the fantastic view from your room. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Hakim

Travelled with partner
Liked: Cleanliness, staff & service
Everything was good juste that we were not able to use the jaccuzi as it would flooded the room under
Stayed 2 nights in Apr 2024
Response from agm on 2 May,2024
Dear HakimThank you for your review. We are pleased to see that you enjoyed your stay with us. I will be reviewing your comments with our maintenance team. Please know that they will investigate and resolve the issue with the jacuzzi. We do thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

8/10 Good

Richard, Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. A little dated, but good value. Staff was awesome.
Stayed 3 nights in Apr 2024
Response from agm on 2 May,2024
Dear RichardThank you for your review. We are happy to see that you found our location for your visit to be convenient. We appreciate you letting us know you found our staff to be awesone. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Long

Stayed 3 nights in Apr 2024
Response from agm on 4 May,2024
Dear LongThank you for taking the time to rate our hotel. We are very happy to see that you enjoyed your stay with us. Our staff thanks you for your business. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from agm on 2 May,2024
Dear AliThank you for your review. We are very pleased to see that you enjoyed your stay with us. We thank you for your business and for your support. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

8/10 Good

passant

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from agm on 2 May,2024
Dear PassantWe are very pleased to see you enjoyed your stay with us. We thank you for your business and for your support. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Nada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with everything 🙌
Stayed 2 nights in Apr 2024
Response from agm on 2 May,2024
Dear NadaThank you for your review. We are thrilled to hear that you were happy about everything with your stay. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is older but is well kept. Staff are friendly and rooms are clean. Was convenient for us due to the location. We’ve stayed numerous times and good experience each time!
Stayed 4 nights in Apr 2024
Response from AGM on 30 Apr,2024
Dear KristaThank you for your review. It is always our pleasure to have you as a guest in our hotel. We are pleased to see that each experience with us has been good. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

2/10 Terrible

Sukhman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking should be included in booking price
Stayed 1 night in Apr 2024
Response from FOS on 29 Apr,2024
Dear Sukhman,Parking charges are on all of our websites and third party sites. We are the least expensive on Fallsview Blvd. Our entire staff thanks you for your business. Best Regards, Mary Shand, Front Office Supervisor, Radisson Hotel & Suites Fallsview

10/10 Excellent

Palak

Liked: Amenities
Ambience and view is great
Stayed 1 night in Apr 2024
Response from FOS on 29 Apr,2024
Dear Palak,We are so happy you loved the view and ambience from your room. Our entire staff thanks you for your business. We look forward to having you stay with us again soon.Best Regards, Mary Shand, Front Office Supervisor, Radisson Hotel and Suites Fallsview

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Room and property was very clean. Staff were friendly and professional.
Stayed 2 nights in Apr 2024
Response from FOS on 29 Apr,2024
Dear Pamela,We are so pleased you found our staff friendly and professional and that you enjoyed your stay with us. Our entire staff thanks you for your business. We hope to have you stay with us again soon. Best Regards, Mary Shand, Front Office Supervisor, Radisson Hotel and Suites Fallsview

8/10 Good

Caron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from agm on 28 Apr,2024
Dear CaronWe are pleased to see that you enjoyed your stay with us. Our staff thanks you for your business and we hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for 6 days and everyday we came back to our room it was so clean. The hotel was very nice and the staff was wonderful and so accommodating. The view of the falls was also amazing! My mom was supposed to come but she was sick and the young lady at the desk asked about her when we saw her. How nice! Hotel was close to everything we wanted to do! Will stay here again.
Stayed 5 nights in Apr 2024
Response from agm on 28 Apr,2024
Dear ValerieThank you for your review. We are happy to hear that you found your view of the falls to be amazing. We appreciate you letting us know that you received wonderful customer service from our staff. Please know that our entire staff thanks you for your business. We look forward to your next visit at our hotel.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

8/10 Good

Arunkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Gave nice room for perfect nigara falls view
Stayed 1 night in Apr 2024
Response from agm on 28 Apr,2024
Dear ArunkumarThank you for your review. We are very pleased to hear that you enjoyed your stay . We appreciate you letting us know that you found the view from your fallsview room to be perfect. Our entire staff thanks you for your business. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

8/10 Good

Amanda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Helpful and attentive staff, locates in a very walkable location. Would stay again
Stayed 3 nights in Apr 2024
Response from Shell on 26 Apr,2024
Dear Amanda I am pleased to see you fund the staff helpful and attentive. They all work very hard to deliver excellent customer service and will enjoy reading your comments. We appreciate your business and support and look forward to your return. SincerelyShelley KempGeneral ManagerRadisson Hotel & Suites Fallsview.

6/10 Okay

Sandeep Singh

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Shell on 26 Apr,2024
Dear Sandeep Singh Thank you for taking the time to rate the hotel. We appreciate your business and hope to see you again in the future. SincerelyShelley KempGeneral ManagerRadisson Hotel & Suites Fallsview.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a room with a view of the falls. My parents are still bragging about it. Really enjoyed our visit east parking close by restaurants. Felt very safe out.
Stayed 2 nights in Apr 2024
Response from Shell on 25 Apr,2024
Dear Christina Thank you for your support and business. I am pleased you enjoyed your view and it has left a lasting impression. We all hope that you will get the chance to visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.

10/10 Excellent

Maria

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly!
Stayed 1 night in Apr 2024
Response from Shell on 24 Apr,2024
Dear Maria Thank you for leaving your review. I am please you were able to get away and bring along your pet. We appreciate your business and hope to see you again in the future. Kind RegardsShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.

6/10 Okay

Siva, Mississauga

Not bad
Stayed 1 night in Apr 2024

10/10 Excellent

Avni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shell on 23 Apr,2024
Dear Avni Thank you for your support and business. I am pleased you enjoyed your stay. We all hope you will get the chance to visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.

2/10 Terrible

Audra

Disliked: Cleanliness, staff & service, property conditions & facilities
Room and customer service was lacking
Stayed 2 nights in Apr 2024
Response from Shell on 22 Apr,2024
Dear Audra I am sorry to see we did not meet your expectations and do apologize. I will discuss your comments with the team. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview

10/10 Excellent

Ashley

Stayed 1 night in Apr 2024
Response from Shell on 22 Apr,2024
Dear Ashley I am thrilled to see you enjoyed your stay. Thank you for your support and business as it is important to us. We all hope that you will get the chance to visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time visiting Niagara Falls. Beautiful view of the horseshoe waterfall on a Canadian side. Staff was very friendly room was super clean and walkable awesome side, restaurants and casinos. Couldn’t be happier other than having to do remote parking. But I know it was busy with the eclipse crowd. Would definitely recommend
Stayed 2 nights in Apr 2024
Response from FOS on 21 Apr,2024
Dear Robert,We are so happy you enjoyed your stay with us and found our staff to be very friendly and our location convenient to many things. The Horseshoe falls is truly a beautiful view. Our entire staff thank you for your business and support and we look forward to having you stay with us again in the near future. Best Regards, Mary Shand Front Office Supervisor Radisson Hotel and Suites Fallsview

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from FOS on 20 Apr,2024
Dear Eric,We thank you for taking the time to rate us and that you enjoyed your stay with us. Our entire staff thanks you for your business and support. We look forward to having you stay with us again next time you are in the area.Sincerely,Mary ShandFront Office SupervisorRadisson Hotel and Suites Fallsview

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Went for a big cheer comp hotel was great we enjoyed our stay once again!
Stayed 1 night in Apr 2024
Response from FOS on 21 Apr,2024
Dear Sara,We are thrilled to hear you enjoyed your stay with us again. The Cheer competition was very big this year and seems everyone had a great time. Our entire staff thank you for your business and support. We look forward to having you stay with us again in the near future. Best Regards, Mary Shand Front Office Supervisor Radisson Hotel and Suites Fallsview

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Pros: Easy accessible to convention center (where i needed to be all weekend) and comfortable beds. Cons: bed sheets had low quality, parking too expensive and previous guests hair was left in bathtub
Stayed 3 nights in Apr 2024
Response from FOS on 20 Apr,2024
Dear Lisa,We are pleased to hear you found our location easily accessible to the convention center and our beds comfortable. We are the least expensive for parking on Fallsview Blvd. We thank you for your feedback and will bring some of your issues to our housekeeping Department. Our entire staff thank you for your business and support. We do hope to have you stay with us again next time you travel.Sincerely,MaryFront Office SupervisorRadisson Hotel and Suites Fallsview

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for what we needed. Checking and out times could be better. Check-in is too late and Check-out is too early. Even when asking for earlier or later time, we can’t have a better time.
Stayed 1 night in Apr 2024
Response from Shell on 19 Apr,2024
Dear Sebastien Thank you for taking the time to share your review. I am pleased you found the location convenient. We do try to grant all requests for early check it but it can be difficult when our occupancy is high. We appreciate your business and hope that you will visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and friendly! Great view
Stayed 1 night in Apr 2024
Response from Shell on 19 Apr,2024
Dear James I am pleased you found the hotel great, clean and the staff friendly. I agree with you, the view is great. Thank you for your support and business. We all hope that you will get the chance to visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.

4/10 Poor

victor, mississauga

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
1 Breakfact voucher is fake..... only offers $1.off of breakfast. 2. Orderred steak n eggs....medium rear....steak was tough and dry ( maybe frozen steak) 3. Food in restaurant was very very salty. ordered spinach...was like a block of salt...meansit was stale and salt was to cover the staleness. 4 ordered the egg florentine....got 2 small eggs on a small toast- was salty. chicken was also salty and dry....possibly fake checked. Extremely disappointed with the food service was a ripp off...embarrassingly disgusting.......Will send the bills as I need my money back.....need my money back or an equivalent credit. will write letter to advise.
Stayed 2 nights in Apr 2024
Response from FOS on 20 Apr,2024
Dear Victor,We are so sorry to hear you did not enjoy the food at Turtle Jack's. We do not own or operate them. We will share your feedback with them. We hope when you are in the area again, you will stay with us and we can also recommend other restaurants in the area. Our entire staff thank you for your business and support.Sincerely,Mary ShandFront Office SupervisorRadisson Hotel and Suites Fallsview

10/10 Excellent

Darese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and pleasant. Hotel was conveniently located to get to everything. View of the Horseshoe Falls from the jetted tub king suite was amazing! Parking was right there. Will definitely return 😊
Stayed 2 nights in Apr 2024
Response from Shell on 19 Apr,2024
Dear Darese I am thrilled to see you found the staff accommodating and pleasant, the location convenient and the view amazing. We appreciate your business and your support and hope to see you again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victoria is awesome on the FD. she is the sweetest and kindest person. We were able to check in early and i even got upgraded to a fallsview. I was so excited. it made my vacation perfect. Thank you Victoria and also the really nice staff there. They are very welcoming.
Stayed 4 nights in Apr 2024
Response from FOS on 18 Apr,2024
Dear Lisa,We are so happy to hear you enjoyed your stay with us and received exceptional customer service from our staff. Please know our entire staff thanks you for your business and support. We look forward to seeing you again should you be in the area.SincerelyMary ShandFront Office SupervisorRadisson Hotel and Suites Fallsview

10/10 Excellent

Anna

Liked: Cleanliness, amenities
Very clean, falls view, very good staff, definitely will use again.
Stayed 1 night in Apr 2024
Response from agm on 17 Apr,2024
Dear AnnaThank you for your review. We are so happy to hear that you enjoyed your stay with us. We appreciate you letting us know that you receive very good customer service from our staff. Our falls view rooms have a great view of the horseshoe falls and we are happy to hear that you enjoyed the view. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview

8/10 Good

Coralee

Stayed 3 nights in Apr 2024
Response from agm on 9 May,2024
Dear CoraleeThank you for taking the time to rate our hotel. We are pleased to hear that you enjoyed your stay with us. Our entire staff thanks you for your business. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview