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Reviews of BON Condo Namba Nipponbashi

3 out of 5
BON Condo Namba Nipponbashi
1-8-17 Nipponbashi, Chuo-ku, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 159 reviews" "
Rating 8 - Good. 40 out of 159 reviews" "
Rating 6 - Okay. 12 out of 159 reviews" "
Rating 4 - Poor. 3 out of 159 reviews" "
Rating 2 - Terrible. 2 out of 159 reviews" "

9.2/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location 5 min walking distance to Dotonbori. Nipponbashi station just around the corner. Clean, quiet and best value for money!
Stayed 10 nights in Apr 2024
Response from BON Lodging Support Team on 11 May,2024
Thank you for your review! We hope to welcome you again during your next trip!

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from BON Lodging Support Team on 11 May,2024
Thank you for your review! We hope to welcome you again during your next trip!

8/10 Good

Siew Hua

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2024
Response from BON Lodging Customer Support Team on 29 Apr,2024
Thank you for staying with us, we hope to welcome you again soon!

10/10 Excellent

Leona, Fairfield

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from BON Lodging Customer Support Team on 25 Apr,2024
Thank you for staying with us, we look forward to welcoming you again!

10/10 Excellent

Diane

Stayed 3 nights in Apr 2024
Response from BON Lodging Customer Support Team on 11 Apr,2024
Thank you for staying with us, we hope to welcome you again!

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location close walk to food strip.
Stayed 8 nights in Mar 2024
Response from BON Lodging Customer Support Team on 2 Apr,2024
Thank you for your review, we are glad to hear that you enjoyed our location. We look forward to welcoming you again!

8/10 Good

Ivan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious with good facilities including a washing machine (no dryer), kitchenette and dinning space. We stayed on the 9th floor and we were told that the water pressure is reduced between 9 pm and 5 am. We experienced problems on the first night but not so much on the following days, however, it was not desirable to have restrictions on when to take showers and do laundry. Due to this, it took us longer to get out of the hotel in the mornings since everyone had to take a shower in the morning. Be aware that the hotel is in the red light district of Dotonbori with love hotels, massage parlours and strip clubs atound. Very safe though like everywhere in Japan, however, a bit dirtier than other parts.
Stayed 4 nights in Mar 2024
Response from BON Lodging Customer Support Team on 22 Mar,2024
Thank you for your review and for your patience at the time. We appreciate it. We hope that we may have the pleasure of welcoming you again!

10/10 Excellent

Bao-Chau

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to stations, walking distance to Dontobori and markets
Stayed 1 night in Mar 2024
Response from BON Lodging Customer Support Team on 5 Mar,2024
Thank you for staying with us, we hope to welcome you again soon!

10/10 Excellent

rowena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The place is clean, amenities is awesome and the location is perfect
Stayed 4 nights in Jan 2024
Response from BON Lodging Customer Support Team on 5 Feb,2024
Thank you for your review, we are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you again!

6/10 Okay

Wing Yee

Disliked: Cleanliness
Traffic convenient, lot of restaurants but accommodation are not clean.
Stayed 4 nights in Jan 2024
Response from BON Lodging Customer Support Team on 5 Feb,2024
Thank you for staying with us and sharing your feedback. We will work hard to improve on the areas you mentioned. We hope that we may have the pleasure of welcoming you again.

10/10 Excellent

TAEHUN

Stayed 2 nights in Jan 2024
Response from BON Lodging Customer Support Team on 1 Feb,2024
Thank you for staying with us, we look forward to welcoming you again!

10/10 Excellent

Van Nguyen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a self serve check in apartment. It’s clean close to and amenities. Highly recommend
Response from BON Lodging Customer Support Team on 26 Jan,2024
Thank you for your review! We are very glad to hear that you enjoyed your stay and that you would highly recommend us. Thank you! We look forward to welcoming you again soon.

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious, clean, comfortable, it is perfect for family stay! Very close to Dontoburi and Metro station. Besides, Family Mart and Lawson are less than 1 minute walking distance. We love and happy with the stay!
Stayed 5 nights in Jan 2024
Response from BON Lodging Customer Support Team on 16 Jan,2024
Thank you for your review, we are delighted to hear that you loved your stay! We look forward to welcoming you again soon!

8/10 Good

seunghoon

Stayed 3 nights in Dec 2023
Response from BON Lodging Customer Support Team on 12 Jan,2024
Thank you for staying with us, we look forward to welcoming you again!

10/10 Excellent

Tansy

Stayed 5 nights in Dec 2023
Response from BON Lodging Customer Support Team on 27 Dec,2023
Thank you for staying with us, we hope to welcome you again soon!

10/10 Excellent

Tat Hwa

Stayed 6 nights in Dec 2023
Response from BON Lodging Customer Support Team on 21 Dec,2023
Thank you for staying with us, we hope to welcome you again soon!

8/10 Good

Wee Ming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is superb. Had a really enjoyable stay. Would prefer pillows to be firmer though. Overall, still a highly recommend lodging option in Namba (Osaka)
Stayed 3 nights in Nov 2023
Response from BON Lodging Customer Support Team on 29 Nov,2023
Thank you for your review, we are glad to hear that you enjoyed your stay with us! We look forward to welcoming you again soon!

10/10 Excellent

MINJONG

Stayed 1 night in Nov 2023
Response from BON Lodging Customer Support Team on 20 Nov,2023
Thank you for your review, we look forward to welcoming you back!

6/10 Okay

Cai Wei

Travelled with family and small children
There were good and bad to this apartment. Pros: Location very near to nipponbashi station, dotonburi and kuromon market Has washing machine and drying function in the toilet Toilet bowl was separated from the bathroom and wash basin area Cons: Bed was too small for 2 pax. Bed and pillows were too soft Floor was not very clean Water pressure was erratic if there were many guests using the shower concurrently The sliding doors between the beds were not sound proof
Stayed 6 nights in Nov 2023
Response from BON Lodging Customer Support Team on 16 Nov,2023
Thank you for your feedback, we appreciate it. We hope that we may have the pleasure of welcoming you again in the future.

10/10 Excellent

JIMMY

Stayed 5 nights in Nov 2023
Response from BON Lodging Customer Support Team on 14 Nov,2023
Thank you for staying with us, we look forward to welcoming you again!

8/10 Good

Lily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in experience was interesting since it was done virtually however it would be better if the check in staff was more knowledgeable about inquires I had. Also contacting the property was a bit tough to get answers, certain questions prompted whst looked like automated messaging
Stayed 2 nights in Nov 2023
Response from BON Lodging Customer Support Team on 14 Nov,2023
Thank you for your feedback, we will use it to improve our services. We hope that you enjoyed your stay and that we may have the pleasure of welcoming you again soon!

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to Dotonbori but also far enough to not be impacted by the noise. More space than the average room, very clean. Comfortable pillows and bed. Would stay here again.
Stayed 3 nights in Nov 2023
Response from BON Lodging Customer Support Team on 8 Nov,2023
Thank you for your review, we are glad to know that you enjoyed your stay. We look forward to welcoming you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from BON Lodging Customer Support Team on 7 Nov,2023
Thank you for staying with us, we hope to welcome you again soon!

8/10 Good

M

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023
Response from BON Lodging Customer Support Team on 11 Oct,2023
Thank you for staying with us, we hope to welcome you back soon!

10/10 Excellent

YUMI

Stayed 3 nights in Sep 2023
Response from BON lodging support team on 27 Sept,2023
Thank you for your review! We hope to welcome you again during your next trip!

10/10 Excellent

YUNG-TANG

Stayed 7 nights in Sep 2023
Response from BON客服團隊 on 25 Sept,2023
您好。感謝您此次選擇我們的公寓以及您對我們的評價。如果有機會，期待您再次的到來。

10/10 Excellent

SHANG-YU

Stayed 7 nights in Sep 2023
Response from BON客服團隊 on 25 Sept,2023
您好。感謝您此次選擇我們的公寓以及您對我們的評價。如果有機會，期待您再次的到來。

10/10 Excellent

DianYun

Stayed 5 nights in Sep 2023
Response from BON客服團隊 on 25 Sept,2023
您好。感謝您此次選擇我們的公寓以及您對我們的評價。如果有機會，期待您再次的到來。

10/10 Excellent

DEREK FOOK YUN

Stayed 4 nights in Aug 2023
Response from BON Lodging Customer Support Team on 12 Sept,2023
Thank you for staying with us, we look forward to welcoming you again!

2/10 Terrible

Ming

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2023
Response from BON Condo Namba Nipponbashi on 25 Aug,2023
Thank you for choosing us and writing this review. We are gutted to learn that you didn't enjoy your stay with us. We will keep improving and truly hope you will give us another chance to serve you better.

8/10 Good

WEI-TUNG

Stayed 3 nights in Aug 2023
Response from BON Condo Namba Nipponbashi on 24 Aug,2023
Thank you for staying with us and we look forward to seeing you again soon!

6/10 Okay

Ruth

Travelled with family
Disliked: Amenities
This property has no staff on site, and their online staff is unhelpful. The check-in process was a nightmare. They insisted that we need to scan our kids' passports into their system, which goes against minors' privacy laws, and we refused to do, so they refused to check us in even though the booking was already paid in advance. In addition, their system kept failing and we had to repeat this conversation with different agents. They also refused to help us in storing a small bottle of medication in a fridge in the room before the official check in time. The medication was heat sensitive and the temperature outside was 35 degrees Celsius. We had to find a different solution which we spend much time to find. They didn't care or try to help. The room was below Everage. The dining table was dirty from use and had lots of scratches on it. We booked the "enjoy" room that should have had games in it, but all we got was a small box with a few old games which we didn't touch. The kitchenette was under- stocked with utensils. Only one pot and one pan and they both shared the same removable handle. The only good thing going for this hotel is the location.
Stayed 3 nights in Aug 2023
Response from BON Lodging Customer Support Team on 12 Sept,2023
Thank you for your feedback. We apologize for the inconvenience caused. Unfortunately we weren't able to accommodate your request to access the room in advance because the room wasn't available just yet. We recommend our guests with special requests to contact us prior to booking or immediately after booking to make sure there is enough time for the necessary arrangements to be made.Regarding the scanning of guests' passports, we are mandated by the Ministry of Health, Labour and Welfare to make photocopies or pictures of every guest's passport. Thank you for your understanding.We thank you for sharing your feedback with us, we will use it to improve our services and make your next stay with us satisfactory.

8/10 Good

yoonse

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Aug 2023
Response from BON Lodging Customer Support Team on 12 Sept,2023
Thank you for your review, we look forward to welcoming you again!

6/10 Okay

Trevor

Stayed 2 nights in Jul 2023
Response from BON Lodging Customer Support Team on 18 Jul,2023
Thank you for your review, we hope to welcome you again soon!

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was in a very good location, close to all the action. Communication from the online support was really good. Only downside to this stay was the inconsistent water supply in the evenings when there were others in the building using water also. Couldn’t use the showers etc, but it only lasted a little while.
Stayed 3 nights in Jun 2023
Response from BON Lodging Customer Support Team on 4 Jul,2023
Thank you for your review, we are glad to know that you were satisfied with our location and assistance. We apologize for the inconvenience caused during your stay and we hope we may have the pleasure to welcome you again.

10/10 Excellent

YIN CHOO

Liked: Cleanliness, amenities, property conditions & facilities
Close to train station and kumon market
Stayed 2 nights in Jun 2023
Response from BON Lodging Customer Support Team on 3 Jul,2023
Thank you for your review, we are glad to know that you enjoyed our location. We look forward to welcoming you again!

10/10 Excellent

Sook Kuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A little far from station but walkable. Overall, wonderful stay. Room is spacious and perfect for family.
Stayed 5 nights in Jun 2023
Response from BON Lodging Customer Support Team on 28 Jun,2023
Thank you for your review, we are so happy to know that you enjoyed your stay! We would be delighted to welcome you again soon!

10/10 Excellent

Jia Ying

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from BON Lodging Customer Support Team on 26 Jun,2023
Thank you for staying with us, we are glad to know that you enjoyed your stay. We hope to welcome you again soon!

10/10 Excellent

ngar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room has a kitchen with microwave, enough room to lay flat 3 big luggage, washing machine in unit and 2 queen size beds, w/ such a convenient location. It fulfill every corner of my need. Must return in the future, highly recommended.
Stayed 3 nights in Jun 2023
Response from BON Lodging Customer Support Team on 21 Jun,2023
Thank you so much for your review! We are very happy to know that you loved everything about your stay with us. We look forward to welcoming you again during your next trip!

8/10 Good

I ming

Stayed 3 nights in Jun 2023
Response from BON Lodging Customer Support Team on 16 Jun,2023
Thank you for your review, we hope to welcome you again soon!

10/10 Excellent

LI CHIOU

Travelled with family
Liked: Cleanliness, room comfort
Recommendation for family.
Experiences at Bon Condo Nipponbashi was great. close to busy area and could buy stuff easily. You could cook selves, if not you could find place to eat nearby. Cross the street will be lots of things to do. There is no real check in people but everything was great to deal.
Stayed 3 nights in Jun 2023
Response from BON Lodging Customer Support Team on 14 Jun,2023
Thank you for your review! We love reading that you had a great time with us! We look forward to welcoming you again.

8/10 Good

SOYOUNG

Stayed 4 nights in Jun 2023
Response from BON Lodging Customer Support Team on 14 Jun,2023
Thank you for your reservation, we hope to welcome you again!

10/10 Excellent

Fion

Travelled with family and small children
Liked: Cleanliness
The property is clean, and there is luggage storage and garage disposal at 1F. We enjoyed our trip so much at Osaka.
Stayed 4 nights in May 2023
Response from BON Lodging Customer Support Team on 14 Jun,2023
Thank you for sharing your experience with us, we hope to welcome you again during your next trip to Osaka!

10/10 Excellent

Lake

Stayed 3 nights in May 2023
Response from BON Lodging Customer Support Team on 15 Jun,2023
Thank you for your review, we hope to welcome you again!

10/10 Excellent

lucila, Calgary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, close to everything and walking distance. The property clean and big enough for 5 adults people. Recommendable and will come back again on same place
Stayed 3 nights in May 2023
Response from BON Lodging Customer Support Team on 24 May,2023
Thank you for your reservation and your review! We are happy to know that you enjoyed your stay and will be back. We look forward to hosting you again!

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2023
Response from BON Lodging Customer Support Team on 10 May,2023
Thank you for your review, we are glad to know that you enjoyed your stay. We hope to host you again soon!

10/10 Excellent

MUYUN

Stayed 3 nights in Apr 2023
Response from BON Lodging Team on 27 Apr,2023
Thank you for your review! We look forward to welcoming you again.

10/10 Excellent

Sherrie Wing, Bellevue

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall very excellent experience!
Stayed 12 nights in Apr 2023
Response from Anne on 20 Apr,2023
Thank you very much for your review! We are delighted to know that you had an excellent experience and we look forward to hosting you again!

10/10 Excellent

Chin

Stayed 3 nights in Apr 2023
Response from Anne on 18 Apr,2023
Thank you for your review, we hope to welcome you again soon!

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is tucked away on a side street about a 10-15 min walk to downtown Dontonbori and a 5 min walk to Kumon market. When arriving we did not have a code to get in which was frustrating. Then you have to chk in thru a monitor and wait for them to email you a code to check in. A live agent will finally come on and give you your room and entrance code. There is not a hostess desk. Our room was clean and spacious for my husband and I and our two teenagers. The location is walkable to Dotonbori street and Kumon market. Nippombashi train station is just around the corner as well.
Response from Anne on 18 Apr,2023
Thank you for your review! We are glad to know that you enjoyed our location and your room. We are sorry about the check-in code. We sent it 2 days before your arrival, but unfortunately it seems that it never reached your inbox. We hope to welcome you and your family again!