Fridge, microwave, cookware/dishes/utensils
Check availability

Reviews of Grande Famille Shimanouchi Dotonbori Condo

2 out of 5
Grande Famille Shimanouchi Dotonbori Condo
1-2-3 Shimanouchi, Chuo, Osaka, Osaka

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 145 reviews" "
Rating 8 - Good. 48 out of 145 reviews" "
Rating 6 - Okay. 17 out of 145 reviews" "
Rating 4 - Poor. 5 out of 145 reviews" "
Rating 2 - Terrible. 8 out of 145 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

WILFORD

Travelled with family
10-15 mins. walk to shopping streets is ok. Overall average clean but first got into the toilet has smoking smell. Use air freshener a few times to get rid of the odor. Location is noisy (just next to highway) but good that they use extra sliding door (between the entrance & kitchen) to minimize the noise. Cleanliness is only average (not super clean & exact same as the photos it shown & facilities are not update. Website said it provides free water bottle but there's none in the fridge. We've 4 adults & they only provide 2 towels which we used 1 of them as hand towel in the kitchen. Adding 1 extra person costs additional $50/ppl. which is overpriced. Communication is good though as owner respond quickly. Would choose other accomodations if come to Osaka again.
Stayed 3 nights in May 2024
Response from Mugi on 14 May,2024
Thank you very much for using our facility.You kept the room clean and you are a wonderful guest.If there is anything about your stay with us that was good or that you would like to see improved, please do not hesitate to rate us.Your valuable feedback will be helpful to other travelers and will give us valuable hints to improve our services.We would be delighted to hear your feedback when you are available.We look forward to seeing you again.Thank you.Noah House Resort

10/10 Excellent

Kit Ying

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For the price, it is very good value. Location is decent, 15 min walk to Shinsaibashi/Dotonbori/Kuromon. It is quite loud even through out the night as it faces a highway. They even provide earplugs as they know how loud it is. So not for light sleepers for sure. Family mart right across the street. Another thing to note is there are so so many signs all posted around the place - telling you what you can’t do. Again for the price, this is probably as good as it’ll get.
Stayed 4 nights in Dec 2023
Response from Noah House on 21 Dec,2023
Thank you very much for choosing our accommodation for your stay!We are glad you enjoyed it and really hope you will return to us in the nearly future. It is very pleasant if we get a review like yours.Thank you.

10/10 Excellent

Christian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good area. Everything within walking area.
Stayed 5 nights in Nov 2023
Response from Mugi on 19 Dec,2023
Thank you very much for choosing our accommodation for your stay!We are glad you enjoyed it and really hope you will return to us in the nearly future. It is very pleasant if we get a review like yours.Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness
Not friendly, not considerate, not accommodating
Stayed 5 nights in Nov 2023
Response from Mugi on 19 Nov,2023
Thank you for your choosing our apartment this time.We are looking forward to seeing you again.Have a great day!

10/10 Excellent

Cheuk Hang

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great for families as it was more spacious than hotels. Quick response when requests are submitted. Provided assistance right away.
Stayed 6 nights in Oct 2023
Response from A on 20 Oct,2023
Thank you for your choosing our apartment this time.We are looking forward to seeing you again.Have a great day!

8/10 Good

Hergille

Travelled with family
Liked: Cleanliness, property conditions & facilities
Area is nice,but too many restriction,pay this amount when smoking,when you break this.you can’t move the bed ,clean this.wash this?can’t stain the bed,,can’t stain the sheet …my personal experience is good .asking too many restriction
Stayed 2 nights in Sep 2023
Response from 客室管理部スタッフ on 24 Sept,2023
Thank you for your choosing our apartment this time.We are looking forward to seeing you again.Have a great day!

6/10 Okay

Rodney

Liked: Cleanliness
Disliked: Property conditions & facilities
You get what you pay for. Check in and check out is all done electronically so there was nobody in the lobby.
Stayed 2 nights in Sep 2023
Response from 客室管理スタッフ on 6 Sept,2023
Thank you for your chossing our apartment this time.We are looking foward to seeing you again.Have a great day!

10/10 Excellent

Ross, Fontana

Liked: Cleanliness, amenities, property conditions & facilities
The place is clean, all the thing you need is there. Good for large groups!
Stayed 2 nights in Jun 2023
Response from スタッフ on 27 Jun,2023
Thank you for your chossing our condo this time.We are looking foward to seeing you again.Have a great day!

8/10 Good

Wizard

Travelled with family and small children
Liked: Cleanliness, amenities
Abit far from the nearest station. Mattress/sofa abit dated. Other than those, still acceptable...
Stayed 4 nights in Apr 2023
Response from スタッフ on 30 Apr,2023
Thank you for your chossing our condo this time.We are looking foward to seeing you again.Have a great day!

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice place to stay.
Convenient location for us. Handy to a dairy and easy to get taxis. Good facilities in the unit however, we did find the beds a bit low and hard.
Stayed 4 nights in Dec 2019
Response from Staff on 16 Jan,2020
Thank you for your this times's stay. We are looking forward to you next visit.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
My friends and I had an amazing stay! I love that it was walking distance from Dotonburi. When we asked for extra hangers and an iron, they brought it the day of. The place was clean and pretty spacious. Highly recommend!
Stayed 8 nights in Nov 2019
Response from Staff on 22 Nov,2019
Thank you very much for this time's stay. We are looking for your next visit.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic. No front desk, though the self check-in is pretty nice. Mattress was on the floor unlike in the photos. Also lots of street noise that made it hard to sleep sometimes.
Stayed 3 nights in Sep 2019
Response from Staff on 18 Sept,2019
Thank you for your this times's stay. We are looking forward to you next visit.

6/10 Okay

gamze sinem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
When we entered the room it was really dirty The owner forgot our check in time and we were shocked when we saw the extra dirty place. I need to call the emergency number for cleaning. The room is very very small , not like in the pictures. The location is avarage.
Stayed 3 nights in Jul 2019
Response from Staff on 26 Jul,2019
We are very sorry!!! We made mis-schedule for room cleaning. After your calling, we went to the room qucikly & clean the room. So we believe that there was any problem further. Thank you & are looking forward to your next visit.

10/10 Excellent

Leonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and quite
very clean, comfortable, quite, close to stores, there's a Family Market nearby and a couple of blocks away from a 24hour market only lacking storage, we used the hangers that was provided and the rest we just kept in our luggage.
Stayed 7 nights in Jun 2019
Response from Staff on 2 Jul,2019
Thank you very much for this time's stay. We are looking forward to your next visit. Thank you,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The back room was great because we could close it off for our baby to sleep in. Also not too far from Dotonbori.
Stayed 6 nights in Jun 2019
Response from Hotel Manager on 21 Jun,2019
Thank you for your stay this time. We are looking forward to you next visit.

8/10 Good

Afra

Liked: Cleanliness, staff & service, room comfort
Overall was good but the toilet bidet was not functioning, and pillows are thin
Stayed 6 nights in Apr 2019
Response from Hotel Manager on 21 Jun,2019
Thank you for your stay this time. We are looking forward to you next visit.

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 3 nights in Apr 2019
Response from Hotel Manager on 21 Jun,2019
Thank you for your stay this time. We are looking forward to you next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019
Response from Hotel Manager on 21 Jun,2019
Thank you !

10/10 Excellent

Ginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Best stay ever
Stayed 4 nights in Dec 2018
Response from Staff on 2 Jan,2019
Thank you !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room, good location, quiet, close to family mart and easy to access Dotombori
Stayed 4 nights in Dec 2018
Response from Staff on 24 Dec,2018
Thank you!

10/10 Excellent

PS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great for our group of 5. 3 Adults and 2 children. Comfortable mattress and good value. It was a good base for our day trips.
Stayed 5 nights in Nov 2018
Response from Staff on 24 Dec,2018
Thank you!

6/10 Okay

Verified traveller

Quite nice and neat to stay in. It would be nice if people stay in this place we their friends.
Stayed 2 nights in Aug 2018
Response from Kohei on 31 Oct,2018
Thank you for your staying.

6/10 Okay

Labon, Canada

Perfect for 3－4 people
The air condition sometimes doesn’t work. Need stop whole air system then reroot again. Everything standard level. Perfect for 3-4 peoples:) Have a supermarket close this Condo & open 24 hours. Walking to Namba station need 18 mins, walking to Dotonbori 12 mins. A lot restaurants within 8 mins when you face to West direction from this building main entrance.
Stayed 4 nights in Aug 2018
Response from Kohei on 30 Aug,2018
We are sorry about your air conditioner inconvenience. Our air conditioner is automatically stopped and reboot for keeping room temperature. Thank you for your staying!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacation
place overall meet my expectations and was near location i wanted to be.
Stayed 4 nights in May 2018
Response from Manager on 17 Jun,2018
It is glad to hear that. Thank you so much.

8/10 Good

??

Travelled with family and small children
素泊まりするなら丁度いい感じ。 価格も安くて助かりました。 気になる点は、食器類の汚れが目立ったこと
Stayed 1 night in Mar 2024
Response from Jennie on 18 Apr,2024
この度は当施設をご利用いただき、誠にありがとうございます。ご利用について、良かった点、もっと改善してほしい点などございましたら、ご遠慮なく口コミ評価いただけますと幸いです。お客様の貴重なご意見は、他の旅行者の方々にも参考となりますし、私たちのサービス向上のための貴重なヒントとなります。お手すきの際に、ぜひご意見をお聞かせください。もし今後再度ご利用いただく機会があれば、 是非当社のホームページからご予約下さいませ。他集客サイトより最安値出お泊り頂けます！

10/10 Excellent

ChihPang

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
一個安靜又方便的地方 還會想再來
Stayed 3 nights in Mar 2024
Response from Jennie on 18 Apr,2024
非常感謝您選擇入住我們的酒店。無論是有好的地方或希望進一步改善的地方,希望您能爲我們的民宿提出寶貴的意見。您寶貴的建議對其他旅行者也很有參考價值，也爲我們提供了改進的方向。如果今後有機會再次光顧， 請務必在我們的官網上預約。與其他預約網站相比更便宜！

8/10 Good

KAWAMOTO

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jennie on 18 Apr,2024
この度は当施設をご利用いただき、誠にありがとうございます。ご利用について、良かった点、もっと改善してほしい点などございましたら、ご遠慮なく口コミ評価いただけますと幸いです。お客様の貴重なご意見は、他の旅行者の方々にも参考となりますし、私たちのサービス向上のための貴重なヒントとなります。お手すきの際に、ぜひご意見をお聞かせください。もし今後再度ご利用いただく機会があれば、 是非当社のホームページからご予約下さいませ。他集客サイトより最安値出お泊り頂けます！

10/10 Excellent

DONGJU

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
좋았습니다. Good good.

10/10 Excellent

かずみ

Stayed 2 nights in Feb 2024
Response from 小麦 on 4 May,2024
この度は当施設をご利用いただき、誠にありがとうございます。部屋をきれいに使ってくださって素晴らしいゲストです。ご利用について、良かった点、もっと改善してほしい点などございましたら、ご遠慮なく口コミ評価いただけますと幸いです。お客様の貴重なご意見は、他の旅行者の方々にも参考となりますし、私たちのサービス向上のための貴重なヒントとなります。お手すきの際に、ぜひご意見をお聞かせください。また、次回もお越しいただけることを心より歓迎申し上げます。再びお会いできる日を楽しみにしております。ありがとうございます。Noah House Resort

2/10 Terrible

Jeongbin

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
이불 더럽고, 룸서비스 없고, 지하철역과의 거리도 멀고, 좁고, 방음 보온 전혀 안 됨
Stayed 6 nights in Feb 2024
Response from 무기 on 9 Apr,2024
여기는 게스트하우스입니다.호텔이 아니라서 룸서비스는 없습니다.고객님의 투숙에 불편을 끼쳐드려 진심으로 사과드립니다.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
도톰보리~난바 걸어서 충분히 다닐 수 있는 위치입니다 일본에 일찍 도착해 1시간 먼저 입실도 가능하게 해 주었구요 지내는데 충분히 깨끗하고 독채를 쓰기때문에 별다른 훼방없이 잘 쉴 수 있습니다
Stayed 3 nights in Feb 2024
Response from Jennie on 18 Apr,2024
이번에 저희 시설을 이용해 주셔서 정말 감사드립니다.이용에 대해 좋았던 점, 더 개선되었으면 하는 점이 있으시면 언제든지 평가해 주시면 감사하겠습니다.고객님의 귀중한 의견은 다른 여행자분들께도 참고가 되며, 우리의 서비스 향상을 위한 귀중한 힌트가 됩니다.혹시 앞으로 다시 이용하실 기회가 있다면 꼭 당사 홈페이지에서 예약해주세요.다른 사이트보다 최저가로 숙박하실 수 있습니다!

6/10 Okay

Jerome

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

JUNOH

Stayed 3 nights in Jan 2024

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

BEOM HUI

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

かえで

Stayed 2 nights in Jan 2024

10/10 Excellent

Juhyeon

Liked: Cleanliness, property conditions & facilities
깨끗하고 위치도 좋았지만 큰도로가 근처에 있어서 밤에 많이 시끄럽긴합니다
Stayed 3 nights in Dec 2023

10/10 Excellent

なかやま

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JIHO

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
근처에 편의점과 동네 마트가 있습니다. 편의점보다 동네 마트가 싸고 일본 사람과 섞여서 사는 느낌이 듭니다. 다만, 뒤쪽에 고속도로가 있어서 사이렌 소리가 들립니다.(근데 이건 어딜가든 들림) 방마다 이어플러그를 하나씩 주는데 자는데 먼지 소리에도 민감한 사람이 아니라면 그냥 잘 수 있을 정도입니다. 숙소에 빗이 없으니 예약하시거든 빗이 필요하면 가져가세요. 다른 젓가락 숟가락 심지어 돈가스 자르는 칼, 포크 기타 등등 없는 건 없습니다. 그냥 다 있어요. 세탁기도 있습니다. 7층 옥탑방에서 묵었는데 발코니도 있어서 아침에 도시 풍경을 보면서 일어날 수 있었습니다. 그리고 주인분이 라인으로 대화 거시면 5분 안에 대답이랑 답 다 해주세요
Stayed 4 nights in Dec 2023

10/10 Excellent

こうじ

Liked: Cleanliness, amenities, property conditions & facilities
よかった
Stayed 1 night in Dec 2023

8/10 Good

Hon Kit

Stayed 3 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
因天氣還寒冷, 沒有足夠冷氣被,
Stayed 6 nights in Dec 2023
Response from 小麦 on 19 Dec,2023
感謝您選擇我們的民宿。希望下次還有機會為您服務。

4/10 Poor

しょう

Disliked: Cleanliness
一見綺麗ですが、寝室には小さいゴキブリが複数匹いるなど清潔さというところでは大幅マイナス評価でした。 また、テレビはコードが断線しているのか点かなかったし、浴室のドアは閉まりにくいしというところで安かろう悪かろう
Stayed 2 nights in Nov 2023
Response from Grande Famille Shimanouchi Dotonbori Condo on 22 Dec,2023
ご指摘いただきありがとうございます。お客様のご意見につきまして、大変申し訳ございませんでした。清潔さに関しての問題や設備の不具合について、迅速に改善いたします。ゴキブリの問題に関しては、即座に対処いたします。また、テレビの問題や浴室のドアの不具合についても修理または交換を行います。お客様にご迷惑をおかけしましたことをお詫び申し上げます。今後はこのような問題が起こらないよう、改善に努めてまいります。お時間をいただき、貴重なご意見をいただきありがとうございました。

8/10 Good

Gwang myeong

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from 무기 on 19 Dec,2023
이번에 저희 아파트를 선택해주셔서 감사합니다.다시 만나기를 기대합니다.

10/10 Excellent

JONGSOO

Stayed 4 nights in Nov 2023
Response from 무기 on 19 Dec,2023
이번에 저희 아파트를 선택해주셔서 감사합니다.다시 만나기를 기대합니다.

10/10 Excellent

YI CHEN

Stayed 3 nights in Nov 2023
Response from 小麦 on 19 Dec,2023
感謝您選擇我們的民宿。希望下次還有機會為您服務。

8/10 Good

lia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
지난 3월에 이어 2번째 입니다..도톤보리에서 10분이내거리에 있으면서도 유흥가가 아닌 실거주지에 위치해서 조용하고 숙소 바로 앞에 훼미리마트가 있어서 암때나 나와서 물건을 구매할수 있어서 편리합니다.콘도형이라서 수건을 첫날이외에 주지 않지만 세탁기가 있어서 빨아쓰면 되니까 오히려 좋은점이 있었습니다..보조침대까지 포함하면 4개의 침대와 침구도 더 있어서 가족여행에 적합합니다.세면대 화장실 욕조가 분리되어 있어서 효율적이고요..냉장고도 깔끔합니다.다음에 또 오사카여행을 하게 된다면 또 이용하고 싶네요
Stayed 3 nights in Nov 2023
Response from 무기 on 10 Nov,2023
이번에 저희 아파트를 선택해주셔서 감사합니다.다시 만나기를 기대합니다.

4/10 Poor

CHEN YU

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
沒有備品，我人數是四位，但只有兩組被子及枕頭，找不到窗口聯絡。
Stayed 4 nights in Oct 2023
Response from 小麦 on 10 Nov,2023
您好，我們在7月3日於預約網站發給您的訊息有寫到這點：６歲以下兒童免費入住，但是不提供寢具（與大人同睡）能夠準備的寢具為［大人］以及［６歲以上兒童（含６歲）］人數 9月16日的訊息裡面有我們的電話及line，入住方式也有透過email傳送給您。但我們檢查了line和email，都沒看到您的聯絡記錄。謝謝。

8/10 Good

Yuka

Stayed 2 nights in Sep 2023
Response from A on 20 Oct,2023
Thank you for your choosing our apartment this time.We are looking forward to seeing you again.Have a great day!