Bicycling
Check availability

Reviews of Hotel Lucky

2.5 out of 5
Hotel Lucky
1-8-11 Taishi, Nishinari-ku, Osaka, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 231 reviews" "
Rating 8 - Good. 94 out of 231 reviews" "
Rating 6 - Okay. 23 out of 231 reviews" "
Rating 4 - Poor. 6 out of 231 reviews" "
Rating 2 - Terrible. 5 out of 231 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and caring staff, definitely recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

inhyeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from HOTEL LUCKY on 11 Feb,2024
HOTEL LUCKYにご宿泊いただき誠にありがとうございました。 またのお越しをスタッフ一同お待ちしております。

10/10 Excellent

GEONUK

Stayed 6 nights in Dec 2023
Response from HOTEL LUCKY on 7 Jan,2024
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative and Thank you very much for your having stayed at LUCKY HOTEL we hope you have a good time .and enjoyed your holiday at HOTEL LUCKY .and we hope for another day and if there is a chance you want to stay again at the HOTEL LUCKY. Thank you.

8/10 Good

James

Travelled with family
Liked: Staff & service, room comfort
Great little hostel for budget travellers.
My son and I stayed in a bunk bed room, and what a deal it was! I was impressed with the check in staff who made it clear what the expectations were and were very kind to share with us the cultural expectations that some travelling from overseas may not be familiar with. The room itself was clean and tidy. There were many scuffs on the wall, but it really didn't take away from the cleanliness of the room. The only concern that I had was that a towe rental was around ¥300, yet the towel reeked of stale tobacco. We ended up buying a new towel at a local convenience store for less than ¥600. Overall, the convenience was excellent, staff was friendly and I never felt unsafe.
Stayed 2 nights in Dec 2023
Response from HOTEL LUCKY on 7 Jan,2024
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative and Thank you very much for your having stayed at LUCKY HOTEL we hope you have a good time .and enjoyed your holiday at HOTEL LUCKY .and we hope for another day and if there is a chance you want to stay again at the HOTEL LUCKY. Thank you.

10/10 Excellent

Ziqin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HOTEL LUCKY on 7 Jan,2024
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative and Thank you very much for your having stayed at LUCKY HOTEL we hope you have a good time .and enjoyed your holiday at HOTEL LUCKY .and we hope for another day and if there is a chance you want to stay again at the HOTEL LUCKY. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from HOTEL LUCKY on 7 Jan,2024
HOTEL LUCKYにご宿泊いただき誠にありがとうございました。 またのお越しをスタッフ一同お待ちしております。

8/10 Good

Ryan

Liked: Staff & service
Stayed 5 nights in Jul 2023
Response from HOTEL LUCKY on 12 Jul,2023
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative and Thank you very much for your having stayed at LUCKY HOTEL we hope you have a good time .and enjoyed your holiday at HOTEL LUCKY .and we hope for another day and if there is a chance you want to stay again at the HOTEL LUCKY. Thank you.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from HOTEL LUCKY on 9 Jul,2023
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative and Thank you very much for your having stayed at LUCKY HOTEL we hope you have a good time .and enjoyed your holiday at HOTEL LUCKY .and we hope for another day and if there is a chance you want to stay again at the HOTEL LUCKY. Thank you.

8/10 Good

Elann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the price
Hotel Lucky is good for the price. The owners are really nice and did their best to help us foreigners. It is a shared hotel, so toaster/plates, sinks, bathroom, shower are all shared but bedrooms are private. The room is tiny, allowing space for a couple pieces of luggage and bed only. If all you need is a bed and roof, this place is great for the price.
Stayed 3 nights in Jun 2023
Response from HOTEL LUCKY on 20 Jun,2023
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative and Thank you very much for your having stayed at LUCKY HOTEL we hope you have a good time .and enjoyed your holiday at HOTEL LUCKY .and we hope for another day and if there is a chance you want to stay again at the HOTEL LUCKY. Thank you.

8/10 Good

Cheng Yuan

Stayed 1 night in Jun 2023
Response from HOTEL LUCKY on 10 Jun,2023
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative and Thank you very much for your having stayed at LUCKY HOTEL we hope you have a good time .and enjoyed your holiday at HOTEL LUCKY .and we hope for another day and if there is a chance you want to stay again at the HOTEL LUCKY. Thank you.

10/10 Excellent

Hakimatul

Stayed 4 nights in Jun 2023
Response from HOTEL LUCKY on 9 Jul,2023
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative and Thank you very much for your having stayed at LUCKY HOTEL we hope you have a good time .and enjoyed your holiday at HOTEL LUCKY .and we hope for another day and if there is a chance you want to stay again at the HOTEL LUCKY. Thank you.

8/10 Good

David, El Centro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were decent english speakers, but they charge for towels whichi is a down for me...rooms could be remodeled... bathroom were good and nice..
Stayed 9 nights in Apr 2023
Response from HOTEL LUCKY on 14 Apr,2023
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative and Thank you very much for your having stayed at LUCKY HOTEL we hope you have a good time .and enjoyed your holiday at HOTEL LUCKY .and we hope for another day and if there is a chance you want to stay again at the HOTEL LUCKY. Thank you.

8/10 Good

Tran

Stayed 1 night in Aug 2022

8/10 Good

ZHIYING

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location, near the station. Staffs are all nice.
Stayed 4 nights in Jul 2022
Response from HOTEL LUCKY on 21 Jul,2022
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative.

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flexible To changes and very accomodating. Goes the extra mile to help
Stayed 2 nights in Jul 2019
Response from HOTEL LUCKY on 5 Aug,2019
Thank you very much for your staying at HOTEL LUCKY. We hope you enjoyed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quantity of facilities, with toilets on every floor. Might get a little noisy at night with everyone coming back at different times.
Stayed 3 nights in Jul 2019
Response from HOTEL LUCKY on 17 Jul,2019
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is not open at all before 3pm - so if you arrive early, there is no one there to leave your bags with. You have to pay extra for towels, more like a hostel than a hotel. It may have been the people staying on my floor, but I found it very hard to sleep. There was a lot of noise at night, and early in the morning. I guess the walls were quite thin. Showers were down on the ground floor. It was a bit awkward having to walk through reception to get there. There were only 3 showers but I never had to wait for one. Location was fine, an easy walk to Shin-Imamiya and the JR line, although it felt a bit dodgy at night near the station.
Stayed 2 nights in Apr 2019
Response from HOTEL LUCKY on 4 May,2019
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative.

10/10 Excellent

Carmen, San Francisco, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted by friendly staffs. Very helpful. Pleasantly comfortable and cozy place. Affordable. Convenient train station within one minute of walking distance. Thin walls but overall a great place to stay. :)
Stayed 13 nights in Apr 2019
Response from HOTEL LUCKY on 1 May,2019
Dear Carmen Thank you for sharing your review with us. We are making improvements with our staff and we appreciate your feedback. We look forward to your next visit!

8/10 Good

Olguin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Great location near a subway station and plenty of local stores. Near an awsome coffee shop and a cool bar that plays vinyls
Stayed 8 nights in Apr 2019
Response from HOTEL LUCKY on 22 Apr,2019
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from HOTEL LUCKY on 15 Apr,2019
Thank you for sharing your review with us. We are making improvements with our staff and we appreciate your feedback. We look forward to your next visit!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great Place at a very convenient location to access almost anywhere in Osaka.
Stayed 5 nights in Mar 2019
Response from HOTEL LUCKY on 31 Mar,2019
Thank you very much for the review you wrote for the HOTEL LUCKY, we will try to do the best for customers we are very grateful to receive such a kind review from you and are very appreciative.

8/10 Good

Amy, USA

Travelled with group
Liked: Staff & service, property conditions & facilities
This place is in a good location, close enough to transit yet far enough away to be in a quiet neighborhood. The staff was wonderful and very helpful. The rooms need some better cleaning and facilities need some work but for the price, perfectly acceptable.
Stayed 2 nights in Mar 2019
Response from HOTEL LUCKY on 31 Mar,2019
Thank you very much for the review you wrote for the HOTEL LUCKY, we will try to do the best for customers we are very grateful to receive such a kind review from you and are very appreciative.

10/10 Excellent

TSUNGHSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from hotel lucky on 4 Feb,2019
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative.

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
The place is nice. The rooms a hit little but they're ok.
Stayed 2 nights in Jan 2019
Response from hotel lucky on 9 Jan,2019
Thank you very much for the review you wrote for the HOTEL LUCKY, we are very grateful to receive such a kind review from you and are very appreciative.

8/10 Good

TSUNGHSIANG

Good stay
Stayed 1 night in Nov 2018
Response from HOTEL LUCKY on 26 Nov,2018
Dear customer Thank you very much for your staying at HOTEL LUCKY. We hope you enjoyed. We are looking forward to seeing you in your next Osaka trip.

2/10 Terrible

Verified traveller

The place is labelled as a hotel but it is really a very low budget hostel. Reception only opens at 3pm. When I arrived early the front desk was locked up with no one attending it. I was hoping to drop off my luggage and explore the city until my room was ready but I couldn't. In addition there is no luggage or shoe loclers One shower has running hot water and the Wi-Fi is garbage, I ended up using my data the whole time. The rooms aren't ventilated nor are air filter machines provided so you have to open your window to air it out. It gets very noisy so bring ear plugs, the "hotel" doesn't provide any or anything else.
Stayed 4 nights in Nov 2018
Response from HOTEL LUCKY on 26 Nov,2018
Dear customer, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, HOTEL LUCKY

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from HOTEL LUCKY on 4 Nov,2018
Thank you very much for your staying at HOTEL LUCKY. We hope you enjoyed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, cheerful and recommended!
This was my second budget hotel stay in Japan and the first had made me nervous (the photos online of this hotel are also a bit outdated I think) but Hotel Lucky is more than comfortable enough for short term stays. We chose the bunk room and while it wasn't huge, it had air con, a desk, fridge, tv and brand new bunk bed to boot, I actually had a fantastic nights sleep. The three shower rooms and one (men only) bathroom are shared but all are new and clean, shampoo and soap are provided and towels are for sale from the front desk (manned by a very welcoming man who speaks impeccable English) for 350 yen or a bit over £2. A microwave, hot water dispenser, cutlery, crockery, cooking hob, vending machine and hairdryer are also all available in the common areas. Dobutsuen mae station's 8th exit is just around the corner making it easy to jump on the subway line straight to key stops like shin osaka and namba. The staff also were arranging an outing to a festival when we left so there's the chance to socialise with your fellow travellers too. Overall, for a tenner each for one night in a great location in Osaka, Hotel Lucky is definitely recommended!
Stayed 1 night in Oct 2018
Response from hotel lucky on 11 Oct,2018
thank you very much for your having stayed at HOTEL LUCKY and we hope you are happy and enjoyed your holiday day in HOTEL LUCKY.

10/10 Excellent

George Acervo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Sep 2018
Response from HOTEL LUCKY on 5 Oct,2018
Thank you very much fro your message, we hope you enjoyed.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Easy to access for both subway and JR Not crowded block location Near Family Mart
Stayed 1 night in Aug 2018
Response from HOTEL LUCKY on 25 Aug,2018
Thank you very much for your staying at HOTEL LUCKY and we hope you enjoyed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A budget hotel in the Osaka District
Close to many convenience stores, the tower, JR station, subway stations and shopping.
Stayed 2 nights in Aug 2018
Response from HOTEL LUCKY on 16 Aug,2018
Dear Customer Thank you very much for your comment on HOTEL LUCKY. Your comment is very much valued for future HOTEL LUCKY service upgrade. We hope you enjoyed HOTEL LUCKY and Osaka. We are looking forward to seeing you in next Osaka trip.

10/10 Excellent

Sue

Liked: Staff & service, room comfort
Disliked: Cleanliness
The good: Very close to a train station. Room is clean. High Speed Internet. After I complained about bad smell in my room, a staff did air spray right away. The bad: Bad smell came back not long after air spray, had to open window to get some fresh air, but outside was noisy as it is close to a big road and a train station. The horrible: In the evening of my check-in date, his hotel sent me an email saying: "The front desk is closed at 22:00. If you do not check in by this time, your booking may be cancelled and treated as a no-show." When I received this email, I was still travelling by train to Osaka. After arrived Osaka Station, I had to hire a taxi so I would arrive before 10 pm and not be homeless, which made this stay very expensive. This kind of policy should be clearly noticed on hotels.com (where I booked), so I would either arrange my trip to arrive early, or choose a different hotel. There are other hotels that they don't have receptionist at night, but they provide self check-in process. This Hotel Lucky cancelling reservation after 10 pm, so making late arrival guests homeless, is horrible.
Stayed 1 night in Jul 2018
Response from HOTEL LUCKY on 24 Jul,2018
Dear customer, Thank you for your comments. We apologize for the problems that you encountered before check-in. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, HOTEL LUCKY

8/10 Good

Verified traveller

Liked: Staff & service
Good for rest after travel
Location is close to Osaka metro and JR, not far from convenience store. Room size is reasonable, cleanest are acceptable, WiFi signal is not stable then INTERNET connection lost many time. shared facilities is very good condition. Reasonable price, for a traveler who need just a comfort place to sleep and keep a lot of things after shopping.
Stayed 4 nights in Jun 2018
Response from Nishiguchi on 10 Jun,2018
Dear Customer, Thank you for your taking time to review our property and service. We will try to develop our service in recent future as soon as possible based on your valuable comments. Best regards, HOTEL LUCKY

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from HOTEL LUCKY on 5 Jun,2018
Thank you very much for taking time to review our property and service. We are looking forward to seeing you at HOTEL LUCKY in next Osaka trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from HOTEL LUCKY on 25 Apr,2018
Dear customer, Thank you for taking the time to review our property. We appreciate the best score on customer service and ongoing upgrades from you. We look forward to seeing you on your next trip to Osaka! Best Regards, HOTEL LUCKY

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staffs and good location. The room is clean.
Stayed 4 nights in Mar 2018
Response from HOTEL LUCKY on 4 Apr,2018
Thank you very much for taking time to review HOTEL LUCKY. We are looking forward to seeing you in next Osaka trip!!!

10/10 Excellent

ALLAN, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect until last night of stay
Hotel lucky is a very privacy and facilities friendly budget stay. Good for single traveler. My overall stay is perfect until last day of my stay on 15 Mar. Group of 2-3 guys talk and laugh LOUDLY throughout the night 1-5am. I believe it was room 305 while I was staying in 306. I can’t believe this happened in Japan cause all the while Japan is so well known of people respecting each others. Hopefully this won’t happen again to avoid disturbing others resting time.
Stayed 6 nights in Mar 2018
Response from Kyuho on 21 Mar,2018
Dear customer, First of all thank you for staying in HOTEL LUCKY and glad to hear that you enjoyed your staying. Towards to late night noisy issue, we will try to control and keep in quite for your convenient sleeping. We apologize about that issue and will push ourselves to serve much better service to customers. Thank you very much and we will look forward to meet you again in Osaka. Best regards, HOTEL LUCKY

10/10 Excellent

mf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good!
Stayed 6 nights in Apr 2024

10/10 Excellent

Kiyotaka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
文句なし。安いですし、受付の人は丁寧、親切、話上手で本当に泊まって良かったなと思います。ありがとうございました。
Stayed 1 night in Apr 2024

10/10 Excellent

Keina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大阪への一人旅の時は必ず利用させてもらってます!! 今回は連泊で同じ部屋取れなかったんですが、ご配慮頂いて移動しやすい部屋を用意して頂きました。 また利用させて頂きたいと思います。 ありがとうございました。
Stayed 2 nights in Apr 2024

8/10 Good

Jetsada

Liked: Cleanliness, staff & service, property conditions & facilities
沒有
Stayed 6 nights in Mar 2024

8/10 Good

Nobuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

いのうえしのぶ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
到着してから若い女性スタッフさんの対応が非常に丁寧で良かったです。また、布団もフカフカでしっかり休むことができました。 また大阪を訪れた際は利用したいです。
Stayed 1 night in Mar 2024

6/10 Okay

HAYATO

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

よしこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HOTEL LUCKY on 18 Feb,2024
HOTEL LUCKYへご宿泊頂き、誠にありがとうございます。ごゆっくりお過ごしいただけたのであれば幸いです。また機会がございましたら、是非ともHOTEL LUCKYを宜しくお願い致します。

10/10 Excellent

???

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リーズナブル
Stayed 2 nights in Feb 2024

8/10 Good

いさお

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのトイレが狭く感じた。
Stayed 1 night in Feb 2024
Response from HOTEL LUCKY on 11 Feb,2024
HOTEL LUCKYにご宿泊いただき誠にありがとうございました。 またのお越しをスタッフ一同お待ちしております。

6/10 Okay

???

Disliked: Staff & service
いつも利用しているので、男性で素泊りするなら十分です。
Stayed 2 nights in Dec 2023
Response from HOTEL LUCKY on 11 Feb,2024
HOTEL LUCKYにご宿泊いただき誠にありがとうございました。 またのお越しをスタッフ一同お待ちしております。

10/10 Excellent

TATSUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通の便も良く、動物園駅から3.4分です。シャワーブースのほかに、大きな浴槽と洗い場2つ付きの浴室があるので、お湯に浸かりたい方には最高だと思います。清潔です。
Stayed 2 nights in Jan 2024
Response from HOTEL LUCKY on 25 Jan,2024
ご宿泊いただき、誠にありがとうございます。是非ともまたお会い出来ますよう、スタッフ一同心よりお待ちしております。

4/10 Poor

NOHYEOL

Stayed 2 nights in Dec 2023
Response from HOTEL LUCKY on 11 Feb,2024
HOTEL LUCKYにご宿泊いただき誠にありがとうございました。 またのお越しをスタッフ一同お待ちしております。