Dear Leonids, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a satisfying stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Wayne Day, GM

Dear Vera, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Wayne Day, GM

Dear Mary Ruth, It is wonderful to hear you had a good stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Wayne Day, GM

Dear Veer, We are thrilled to hear that you enjoyed your stay. We appreciate your compliments on our accommodations and, more importantly, our staff. Each member of our team strives to provide positive guest experiences daily. I sincerely apologize for the noise pollution you experienced due to construction; please forgive us. Thank you for taking the time to share your review. Best, Wayne Day, GM

Dear Rosalie,Thank you for your 4/5 review! We are happy that you were satisfied with your stay experience and hope to host you again in the future.

Dear Vincent, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Best, Wayne Day, GM

Dear Shahin Amirpour,Thank you for your 5/5 review! We are very happy that your experience exceeded your expectations and we hope to welcome you again in the future.

Dear Janet, I appreciate you sharing your kind review with us and other travelers. I'm delighted that we were well-suited to your family vacation. I'm happy you could take advantage of our spacious suites and fun location. We look forward to hosting your family again soon. Best, Wayne Day, GM

Dear Frank, I'm sorry that guest noise kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Wayne Day, GM

Dear Mona Lisa,Thank you very much for your 5/5 review. We are very happy that you were thoroughly satisfied with your experience and hope to have the opportunity to welcome you again in the future.

Dear Laetitia Danielle, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and overall cleanliness while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Wayne Day, GM

Hi Janelle. Thank you for taking the time to share with us such wonderful comments about your stay. We are happy to know that we were able to meet your expectations. By telling us what you enjoyed about your stay, you are helping us to deliver superior experience for you and other guests in the future. We look forward to welcoming you again soon.

Hi Paul. Thank you for taking the time to share with us such wonderful comments about your stay. We are happy to know that we were able to meet your expectations. We are pleased to know that the culinary team hit the mark in service and food quality.We look forward to welcoming you again soon.

Dear Mike, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Wayne Day, GM

Dear Nicole, We are thrilled to hear that your stay with us was comfortable and enjoyable! Your feedback is incredibly valuable to us, and we appreciate both your positive comments and suggestions for improvement. It is our sincere goal to provide the best possible experience for our guests, and we are honored that you would recommend us to others. We can't wait to welcome you back soon! Best, Wayne Day, GM

Dear Monika, I apologize for the unfriendly and unwelcoming behavior you experienced during your visit. It is unacceptable for any of our associates to treat our guests in such a manner. Thank you for taking the time to submit your review. We will address this matter with our team to ensure it doesn't happen again. Please consider visiting us again in the future. Sincerely, Wayne Day, GM

Dear YOUNG, Thank you for taking the time to share your kind review. I’m glad you found our location convenient and our pool pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Wayne Day, GM

Dear Phillip, We are thrilled to hear that you had a clean and comfortable experience at Homewood Suites by Hilton Ottawa Downtown. I can assure you that hosting you was our pleasure, and we hope to welcome you back again soon. Thank you for choosing us! Best, Wayne Day, GM

Dear James. Thank you for your feedback. We are happy that you enjoyed your stay, and that the ideal location of the hotel met your needs. We hope to welcome you again soon.

Dear Mark, Thank you for sharing your high opinion of our property with other potential travelers. We enjoyed hosting you and hope you find a reason to return to the area soon. Best, Wayne Day, GM

Dear Marilène, We always aim to provide a memorable experience, so I apologize if your recent stay was only satisfactory. Nevertheless, we highly value your feedback as it helps us recognize our strengths and areas for improvement, and eventually enhance our services. Thank you for taking the time to share your review with us. Sincerely, Wayne Day, GM

Dear Teresa K, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Wayne Day, GM

Hi Sophia: thank you for providing a rating of your recent Hilton experience. We hope that you will visit us again soon. All the best to a great day and a productive week.

Hi Susa:Thank you for taking the time to share your overall rating with us. We are delighted to know that you enjoyed your stay. We anticipate your next Hilton stay, which will give us an opportunity to do it all over again. Have a fantastic day!

Dear Anne, We appreciate your feedback and your positive rating. Thank you for taking a moment to review your experience and offer suggestions for improvement. We enjoyed hosting you and and hope to welcome you back soon. Best, Wayne Day, GM

Good Morning Emilio. Thank you for your kind and positive feedback. We are happy that your stay with us met all your expectations. We look forward to welcoming you again. Take care and be safe!

Good Morning Clinton. We look forward to welcoming you again and again. We are pleased to know that we met all your expectations. Make it a great day!

Hi Joan. Thank you for your recent stay with us, and also for the perfect rating you submitted. We are happy to know that you enjoyed your stay with us. We hope to welcome you again. Have a fantastic day!

Hi Silvia:Thank you for your recent stay with us. We appreciate your feedback, and we look forward to welcoming you again soon. All the best to a great day!

Good Day Fawn:Thank you for choosing to stay with us. Your rating confirms that you enjoyed all aspects of your experience with us We hope to have you back soon.

Good Morning Leonids. Thank you for reviewing your stay. We are pleased to hear that you appreciated the convenient location of the hotel. The parking issues for oversized vehicles in the Downtown area is an ongoing problem for most hotels. We had secured an open lot for a few years for our guests with oversized vehicles, however, the property we had occupied was sold. Our Front Desk Team has been directing our guests to the parking lot opposite the Marriott Hotel. We hope to resolve this issue, hopefully in the near future. We hope that you will not be deterred from staying with us in the future. Have a lovely day!

Dear Irina, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Wayne Day, GM

Dear Stacy, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Wayne Day, GM

Dear STEPHEN, We appreciate you taking the time to let us know you enjoyed your stay yet apologize for any inconvenience parking caused. Thank you for your kind review and for choosing our hotel. Please visit us again soon. Best, Wayne Day GM

Dear Phil, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Wayne Day, GM

Dear Chamari, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Wayne Day, GM

Dear Brandon, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay to become your hotel of choice when in the area. Your feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We look forward to your return trip. Best, Wayne Day, GM

Dear Candece, Providing clean accommodations and friendly service are fundamental objectives of our staff, so we are delighted to hear that we met your expectations. Your feedback is highly appreciated. Thank you for choosing our hotel for your stay, and we look forward to welcoming you again. Best, Wayne Day, GM

Dear Paul, We are delighted to hear from you and appreciate your kind review. Knowing that you had a pleasant stay is very encouraging as we strive to provide a comfortable experience. Your feedback is highly valued, as it helps us identify areas of success and areas that need improvement. We always welcome constructive criticism as it helps us to grow and improve our services. Thank you for choosing us as a part of your trip. We look forward to welcoming you again in the future! Best, Wayne Day, GM

Dear Jim, Thank you for choosing our hotel. We strive to exceed our guests' expectations, and we apologize that your recent visit was only satisfactory. We appreciate your feedback and hope to have the opportunity to host you again in the future. Sincerely, Wayne Day, GM

Dear Andrew,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best,Wayne DayGeneral Manager

Hi Anne-Marie. We appreciate the time you took to provide us with a rating of our service. Thank you for making our day. It is always heart-warming to know that our service and staff exceed our guests' expectations. We hope that you will visit us again soon.

Dear Eric,It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon.Best,Wayne DayGeneral Manager

Hi Sukhmanpreet. Thank you for your recent stay with us. We are elated to know that you enjoyed your stay with us. It is heartwarming to know that our service and our amazing staff were at your service in a positive way. We look forward to your next stay with us. Make it a great day.

Dear Anne, We are happy to hear that you enjoyed our hotel and that our staff exceeded your expectations. I am sorry that some aspects of your stay, mainly the quality of breakfast, didn't measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon. Best, Wayne Day, GM

Good Day Pawan. We appreciate the time that you took to submit a rating of the experience you had during your stay with us. We hope that you will continue to choose us to be your home away from home. All the best to a fantastic day!

Good Day Joyce:We appreciate the time that you took to submit a rating of the experience you had during your stay with us. We hope that you will continue to choose us to be your home away from home. All the best to a fantastic day!

Dear Maria, We are delighted to know that you have recommended us to others because of our clean facilities and friendly service. We would like to thank you for acknowledging the front desk staff in your review. Our dedicated team of associates truly take pride in their work, and we hope that our guests can sense that during their stay with us. Your kind words mean a lot to us, and we are looking forward to welcoming you back soon. Best, Wayne Day, GM

Hi Santana Marie:We appreciate the time that you took to provide us with a rating of the experience you had during your recent stay with us here at the Hilton Hotel. We hope that you will choose us again as your home away from home. All the best to a fantastic day!

Dear Cheyenne:It is always a pleasure to receive a perfect rating. We hit the mark, and it truly makes our day brighter! Thank you kindly for your time, and we look forward to welcoming you again soon. All the best to a lovely day!