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Reviews of Talking Stick Resort

4 out of 5
Talking Stick Resort
9800 E. Talking Stick Way, Scottsdale, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1340 out of 1904 reviews" "
Rating 8 - Good. 334 out of 1904 reviews" "
Rating 6 - Okay. 115 out of 1904 reviews" "
Rating 4 - Poor. 62 out of 1904 reviews" "
Rating 2 - Terrible. 53 out of 1904 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula, Gresham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were lovely
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is clean and safe
Stayed 1 night in May 2024

10/10 Excellent

Rosemarie, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Time of my life
Stayed 3 nights in May 2024

10/10 Excellent

Johnny

Travelled with group
Rooms were nice and they keep facility very clean.
Stayed 1 night in May 2024
Response from Hotel Management on 13 May,2024
Johnny, Thank you for the outstanding score you awarded us after your recent stay - we hope you return soon!

10/10 Excellent

Terra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2024
Response from Hotel Management on 13 May,2024
Terra, Thank you for the outstanding score you awarded us after your recent stay - we hope you return soon!

4/10 Poor

Harpreet

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Need proper signage regarding the geese and their nesting grounds/habits
Stayed 3 nights in Mar 2024
Response from Hotel Management on 12 May,2024
Harpreet, Thank you for taking the time to complete a review of your recent stay. We appreciate all guest feedback, negative or positive.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2024
Response from Hotel Management on 11 May,2024
John, Thank you for completing the post-stay review and for the outstanding score!

10/10 Excellent

Melissa

Travelled with family, Travelled with partner
Our visit to Talking Stick was amazing!
Stayed 1 night in May 2024
Response from TSR on 11 May,2024
Thanks for your feedback, we are glad you enjoyed your visit.

10/10 Excellent

judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful with so many different things to enjoy and eat
Stayed 2 nights in May 2024
Response from TSR on 11 May,2024
Thanks for your feedback, we are glad you enjoyed your visit.

8/10 Good

Precious

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice play to stay. Rooms were okay. I am just mad because i booked a mountain view on expedia and when we got there we had to pay 20$ extra per night for this view. But overall a nice place to stay
Stayed 3 nights in May 2024
Response from Hotel Management on 11 May,2024
Precious, Thank you for completing a review - we appreciate all feedback, positive or negative.

10/10 Excellent

Sena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The talking stick resort I visited for the first time has beautiful natural scenery and is a place I would like to visit again. It was safe, the restaurant was good, and overall it was good, but it wasn't very comfortable because you had to go through the wide casino to access the hotel. However, I am satisfied with the cleanliness and friendly staff and would like to visit again!
Stayed 3 nights in May 2024
Response from TSR on 11 May,2024
Thanks for your feedback, we are glad you enjoyed your visit.

10/10 Excellent

Carlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They said they upgraded our stay to an Executive King, but the room over looked the garage and a utility area with turbines and fans so it was too loud to use balcony. Also it was a corner room and the blackout drapes were not great so lots of light at 5:15 AM. The rooms and bed were nice though.
Stayed 1 night in May 2024
Response from Hotel Management on 11 May,2024
Carlene, Thank you for completing a review - we appreciate all feedback, positive or negative.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and Casino were not very crowded, with the exception of Saturday night. Luis was great at the pool bar!!
Stayed 4 nights in May 2024
Response from TSR on 11 May,2024
Thanks for your feedback, we are glad you enjoyed your visit.

10/10 Excellent

Melissa Gelsi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get around to where you wanted to go to
Stayed 3 nights in May 2024
Response from Hotel Management on 11 May,2024
Melissa, Thank you for the outstanding score you awarded us after your recent stay - we hope you return soon!

6/10 Okay

Alyssa Mia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Swimming pool and patio are very lovely
Stayed 3 nights in May 2024
Response from Sue on 9 May,2024
Thank you for completing a review - we appreciate all feedback, positive or negative.

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from TSR on 11 May,2024
Thanks for your feedback!

10/10 Excellent

Manijeh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by a lot of activities
Stayed 1 night in May 2024
Response from Sue on 9 May,2024
Thank you for all of your nice comments as well as the outstanding score you awarded us - we hope you find time to return soon!

10/10 Excellent

Theresa Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was such a pleasant experience, ALL the Staff was WONDERFUL! We will definitely STAY there AGAIN when in town.
Stayed 4 nights in Mar 2024
Response from Sue on 9 May,2024
Thank you for all of your nice comments as well as the outstanding score you awarded us - we hope you find time to return soon!

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Staff were super friendly. Amazing food and many restaurants to choose from. I did not need to leave the resort.
Stayed 3 nights in May 2024
Response from Sue on 9 May,2024
Thank you for all of your nice comments as well as the outstanding score you awarded us - we hope you find time to return soon!

10/10 Excellent

Nancy J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautifully designed and maintained facility. Everything pleases the eye - it's upscale but in a quiet way. Take a jacket, they're serious about air conditioning.
Stayed 2 nights in May 2024
Response from Hotel Management on 8 May,2024
Nancy, Thank you for the outstanding review - both the score and all of the wonderful comments you included!

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
The pool was amazing (both), the DJ was fun! The Tash Restaurant was awesome! The only issue was the Blue Cafe the food was terrible! Besides that one issue we plan to go back. The amenities were amazing!
Stayed 3 nights in May 2024
Response from Hotel Management on 7 May,2024
Daniel, Thank you for all of your nice comments as well as the outstanding score you awarded us, we appreciate all feedback, positive or negative- we hope you find time to return soon!

10/10 Excellent

Cree

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was told when I called and spoke with Dominique, he advised late check out. Once I arrived the young lady who assisted with my check in was very robotic and was not helpful. I let her know what I was informed by previous rep Dominique and she said she could not help . I called and got someone else who was also not informative and was rushing me. I didn't get late checkout. Food from room service was not good also. Other than the staff .. I enjoyed the views and my room. I booked for my honeymoon as I got married the day we stayed
Stayed 1 night in Apr 2024
Response from Hotel Management on 6 May,2024
Cree, We are so sorry to hear our staff did not provide the customer service we pride ourselves on. We appreciate all feed back. We hope you will return and stay with us again so we can provide you with the service you deserve.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was stunning, and we had plenty of privacy dueing our one night in the room. The room service food was incredible.
Stayed 1 night in May 2024
Response from Hotel Management on 6 May,2024
Michael, Thank you for all of your nice comments as well as the outstanding score you awarded us - we hope you find time to return soon!

2/10 Terrible

Mazin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very bad. I will not recommend anyone to go there. I got charged twice also for one night Unbelievable
Stayed 1 night in May 2024
Response from Hotel Management on 6 May,2024
Mazin, Thank you for completing a review - we appreciate all feedback, positive or negative.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 3 nights in Apr 2024
Response from Hotel Management on 4 May,2024
Marcus, Thank you for all of your nice comment as well as the outstanding score you awarded us - we hope you find time to return soon!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has great restaurants and awesome pools
Stayed 3 nights in May 2024
Response from Hotel Management on 4 May,2024
Jeffrey, Thank you for all of your nice comments as well as the outstanding score you awarded us - we hope you find time to return soon!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

VERNADETTE ANTOINETTE, Rosemount

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 May,2024
Vernadette, Thank you for all of your nice comment as well as the outstanding score you awarded us - we hope you find time to return soon!

2/10 Terrible

CRISTOBAL

Disliked: Cleanliness, staff & service
Reception desk person Adrianna very rude
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 May,2024
We are so sorry to hear our staff did not provide the customer service we pride ourselves on. We appreciate all feed back. We hope you will return and stay with us again so we can provide you with the service you deserve.

10/10 Excellent

Inez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 3 nights in Apr 2024
Response from Hotel Management on 4 May,2024
Inez, Thank you for all of your nice comment as well as the outstanding score you awarded us - we hope you find time to return soon!

10/10 Excellent

Mateesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean resort. The view from our room was amazing. I have nothing bad to say about this place. Just a suggestion with the pool to clean a little more.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 4 May,2024
Thank you for all of your nice comments as well as the outstanding score you awarded us - we hope you find time to return soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, very clean
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 May,2024
Eric, Thank you for all of your nice comment as well as the outstanding score you awarded us - we hope you find time to return soon!

10/10 Excellent

brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on 4 May,2024
Brittney, Thank you for the outstanding score you awarded us after your recent stay - we hope you return soon!

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 4 May,2024
Chad, Thank you for the score you awarded us after your recent stay - we hope you return soon!

4/10 Poor

kelly

Travelled with partner
Disliked: Staff & service
We came for two nights. Dinner, spa, pool and gaming. We ate in three restaurants The food was marginal at best, dry chicken, fish that was not fresh and servers that do not understand customer service. Spa was good...the valet was horrid, and when we would ask any employee for directions or info. about things at resort it was as if we where putting them off! We are locals and have been here before but, this was the absolute worst in every way. Very uncomfortable stay. Too many challenges that happened to mention them all. Needless to say I was shock at the lack of caring for your guest. After spending a few thousand dollars here in two days we do not come away with any good feelings. very dissappointed in your staff....
Stayed 2 nights in Apr 2024
Response from Hotel Management on 4 May,2024
Kelly, We appreciate you responding to our post-stay survey, we apologize the Resort & Staff was not up to standard. We do appreciate all feedback, whether its positive or negative.

8/10 Good

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 May,2024
Carrie, Thank you for all of your nice comment as well as the outstanding score you awarded us - we hope you find time to return soon!

10/10 Excellent

Shatavia

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on 4 May,2024
Shatavia, Thank you for the outstanding score you awarded us after your recent stay - we hope you return soon!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 4 May,2024
Luis, Thank you for the outstanding score you awarded us after your recent stay - we hope you return soon!

10/10 Excellent

manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr,2024
Manny, Thank you for completing the post-stay review, we appreciate your brief comment and the great score!

10/10 Excellent

Rick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for everything! I highly recommend the corner executive king rooms. The views of Camelback Mountain are stunning!
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr,2024
Rick, Thank you for all of your nice comments as well as the outstanding score you awarded us - we hope you find time to return soon!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr,2024
Sarah, Thank you for the outstanding score you awarded us after your recent stay - we hope you return soon!

6/10 Okay

Shanna

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service
Not impressed with our stay this go round and we have stayed her multiple times over the years.. we will stay at at a hotel in the area rather than here again… Disappointed in the staff experience from the check in to the room service staff twice who came different people and the housekeeping lady who brought me two pillows cause the pillows on the bed where extremely flat and old!!! I said thank you when she handed them to me and she didn’t even say a word and walked away like I was inconveniencing her asking them to bring me pillows!!! Just all around not a good experience!!!
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr,2024
Shanna, Thank you for completing the post-stay review! I apologize the customer service was not up to the standards that we pride ourselves on, We appreciate all feedback from our guest, whether it be positive or negative.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Thought the amphitheater was on the resort grounds.
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr,2024
Gavin, Thank you for taking the time to send us this review, your feedback is valuable for us to make an even better experience for you next time and for our future guest.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What you’d expect for what you pay at a nice AZ casino
Stayed 1 night in Apr 2024
Response from Hotel Management on 28 Apr,2024
Ronald, Thank you for responding to our post-stay inquiry! We appreciate all feedback we receive from guests - positive or negative.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay that has great service and amenities.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 27 Apr,2024
Stephanie, Thank you for the outstanding score you awarded us in your review, and we really appreciate all of the positive feedback you included about your recent stay!

8/10 Good

Austin Luke

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
West pool was really dirty! Areas around the property all you seen was garbage and empty glasses, as people don’t clean up after themselves so someone should from the resort!
Stayed 4 nights in Apr 2024
Response from Hotel Management on 27 Apr,2024
Austin, Thank you for taking the time to send us this review, your feedback is valuable for us to make an even better experience for you next time and for our future guest. We hope to see you again soon!

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if your going to spring training.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 27 Apr,2024
Kim, Thank you for the outstanding score you awarded us in your review, and we really appreciate all of the positive feedback you included about your recent stay!

10/10 Excellent

Amanda Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The pool area was super clean and not crowded. The hotel room was very clean with a great view. Highly recommend.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 27 Apr,2024
Amanda, Thank you for the outstanding score you awarded us in your review, and we really appreciate all of the positive feedback you included about your recent stay!

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great tho the talking stick amphitheater is not at the not same location.
Stayed 5 nights in Apr 2024
Response from Hotel Management on 27 Apr,2024
George, Thank you for completing a review - we appreciate all feedback, positive or negative.

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very nice..and able to check in early.. What didn’t like is some staff members were not very accomplished but others were..the price of our room we felt was expensive and then the added resort fee per day.. We don’t gamble so having to walk through the casino was a bit noisy for us..but the property is nice.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 27 Apr,2024
Jeanette, We are so sorry to hear our staff did not provide the customer service we pride ourselves on. We appreciate all feed back. We hope you will return and stay with us again so we can provide you with the service you deserve.