Hypo-allergenic bedding, minibar, desk, free WiFi

Reviews of Hotel Diana

3 out of 5
Hotel Diana
Via Girolamo Rossi, 47, Ravenna

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 239 reviews" "
Rating 8 - Good. 103 out of 239 reviews" "
Rating 6 - Okay. 17 out of 239 reviews" "
Rating 4 - Poor. 4 out of 239 reviews" "
Rating 2 - Terrible. 2 out of 239 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mauro

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable and affordable
It was in a quiet location a short walk from the train station. There were four adults in the room which was comfortable and clean. The breakfast was very typically an Italian style with many sweet pastries and a few selections of savory items.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and walkable to Ravenna historical sites, restaurants and train station. Transportation service from Hotel Diana direct to Cruise port. Makes for a very convenient location. Maybe the female desk clerk could smile more. But I know it would get somewhat annoying with travelers speaking no Italian. We all have good days and bad ones. I will recommend the Hotel Diana.
Stayed 2 nights in Oct 2023

10/10 Excellent

Laurraine Dorion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
What an amazing hotel and staff! Owner was exceptionally helpful; went above and beyond to help us deal with a car rental issue, as very attentive, in sum, we were very well taken care of, like family. Cruise bus stops at the hotel. Breakfast was delicious! Thank you for an amazing experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint, great breakfast, room was spacious Bed linen was very rough, the bed felt like a board
Stayed 1 night in Oct 2023

8/10 Good

Susana

Travelled with family
Liked: Cleanliness, staff & service
4
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, remembered us from our previous visit. Very helpful with helping us get around.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

10/10 Excellent

Wendy

Stayed 1 night in Aug 2023

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Aug 2023

2/10 Terrible

Gerard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property photos displayed on expedia do not compare to the actual property. The room walls were dirty with paint scraping by the headboard. A side dressers was broken with the wood chipping off. The bathroom was barely clean, had a rink smell, like it was cleaned with a dirty rag. The mattress was horrible, felt like I was sleeping on the wood frame directly. I was suppose to stay two nights, only stayed one and checked out at 7am then next morning. Really horrible!
Stayed 2 nights in Aug 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and in a good location. Staff was very helpful. Breakfast was just ok compared to other places we stayed but decent. Definitely recommend
Stayed 1 night in Jul 2023

10/10 Excellent

Caroline

Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a 4 bed family room. Lovely big clean room and beds were very comfy. Room was basic but had everything you need. Airy and relaxed breakfast area. Staff were extremely friendly and helpful giving directions on where to eat and how to get about.
Stayed 1 night in Jul 2023

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and convenient
Amazing! Very very helpful and close to the train station and restaurants! Highly recommend! Went above and beyond to help us with everything. Would definitely stay again.
Stayed 1 night in Jul 2023

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here the night before we got on a cruise. It was in a great location for the main attractions in Ravenna and served our needs nicely. The pictures are accurate and breakfast was included which was nice!

10/10 Excellent

Sherrlyn, Lincoln

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay when cruising out of Raveena. Shuttle to ships picks up directly in front of hotel. Good continental breakfast also.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Property Staff were extremely helpful with arranging transportation and restaurant location. This is a very local establishment at makes you apart of the culture.
Stayed 1 night in Jun 2023

8/10 Good

Donna

Travelled with family
Liked: Staff & service
Charming Stay!
Hotel Diana is charming and close to the city center for food and shopping. The breakfast was robust and delicious! Information for obtaining a shuttle was available at the desk. The hotel staff is hard to get a response from via email.
Stayed 1 night in May 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable clean rooms, great breakfast!
Stayed 1 night in May 2023

10/10 Excellent

James, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a good location.

10/10 Excellent

Nancy

Stayed 1 night in Apr 2023

8/10 Good

Liberty Contessa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was honest in their description of their location and ease of going to the cruise port. All the UNESCO sites were very walkable and we also just walked to the hotel when we arrived from the train station. Soo convenient and accessible. Will definitely recommend it though maybe get a superior room because our room was very small/tight space.
Stayed 1 night in Oct 2022

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful find in Ravenna - ideal location, able to walk to dining and historical sites.
Stayed 1 night in Sep 2022

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modest but clean, well located, and very friendly
Tourist class hotel, inexpensive and perfect for a short stay in Ravenna. Most of the town's must-sees within walking distance. Basic standard, but the hotel is clean, with comfortable beds and good breakfast. Very friendly staff. Coffee at the reception desk (served with warmed milk on the side) cost 50 cents, which is worth noting in September 2022.
Stayed 1 night in Sep 2022

10/10 Excellent

Fredy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very convenient option for families, the hotel is a little bit dated but overall is perfect with a lot of restaurants nearby. In addition the Personnel is very kind and attentive
Stayed 1 night in Jul 2022

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value Hotel close to historic centre
Perfect location for visiting the historic center. The room was very large and traditionally furnished. Very helpful host AC and shower not the best but adequate.
Stayed 1 night in Jun 2022

8/10 Good

Katherine

Liked: Cleanliness, staff & service
The location and staff for this hotel are amazing! The room was a bit small for our family of four, and the beds weren’t very comfortable.
Stayed 1 night in Jun 2022

10/10 Excellent

Kristin

Stayed 1 night in Jun 2022

8/10 Good

Raquel, Grimsby

Stayed 1 night in May 2022

8/10 Good

Brian

Stayed 1 night in May 2022

10/10 Excellent

Kathleen

Travelled with group
Excellent
Loved the hotel and the location. If I had to rate the hospitality from 1-5, I would give it a 6.
Stayed 1 night in Apr 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice small hotel, very well situated in Ravenna on the edge of the historic centre.Friendly and welcoming staff and a good size room. A nice breakfast included in the price with fresh coffee included. I would certainly use again
Stayed 2 nights in Mar 2022

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is goog value for money. The location is very good. It is close to everything. It has a nearby parking which costs 4 EUR a day. The stuff is kind and helpfull.
Stayed 1 night in Oct 2021

10/10 Excellent

abmtuch, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family run hotel. Staff friendly and informative, and a very welcoming atmosphere.We stayed in the most economical rooms on the ground floor - clean, comfortable and very quiet - looking onto a 10th century campanile! I would highly recommend this hotel - it is walking distance from the station (10 -15 mins) and 5 mins from San Vitale. Excellent breakfast with a good selection of cereals, seeds & grains as well as eggs, pancakes, meats & cheese, fresh honeycomb, breads & brioches. I cannot imagine a better place to stay in Ravenna at this price, thank you for a splendid stay.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town along narrow streets. Staff helpful. Excellent multifaceted breakfast
Stayed 4 nights in Nov 2019

10/10 Excellent

G, Budapest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast! Wonderful location with safe parking (even if it costs extra).
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

ATHANASIOS

Liked: Cleanliness, staff & service, property conditions & facilities
Good,Convenient, Selection for Ravenna
Family Stay for 2 overnights (Monday and Tuesday) in February with the following observations: Location of the Hotel is great : Very convenient to explore Ravenna’s Historical Center and even use your car for more distant points of interest and also avoid the Controlled Zones of the City. Parking for Car: In a distance of 100m there is parking space (although crowded) and the Hotel for a cost of approx.. 2 euro can provide you with a card in order to use it for the duration of your stay avoiding higher costs. Service and attitude of personnel: Polite and very helpful, Reception available 24H, overall very satisfactory. Rooms and Building: Building is old (historical center) but in good Condition and clean with sufficient amenities (wifi, office, tv). However, available space inside the room appears so and so without some interesting view (it should be often expected when one arranges to stay in historical centers of old cities located on plains) and one, in case he/she has to transfer many suitcases/bags, might find it “not that easy” to move through its corridors and stairs. Overall it was a good, convenient, selection for our stay in Ravenna.
Stayed 2 nights in Feb 2019

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small hotel! Walking distance from the train station and very near all the places to visit. The staff was very kind, and willing to keep our luggage while we spent the morning visiting. We'll be back!
Stayed 1 night in Jan 2019

8/10 Good

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oversll find it comfortable and quiet location within few min walk to main piatza restaurant. Reception was very helpful
Stayed 2 nights in Nov 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near everything
Very nice, very affordable hotel in Ravenna. Walking distance from everything, including parking outside the ZTL. Clean rooms. Friendly staff. Highly recommend.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff not very interested. Everything else good for price of the room.
Stayed 2 nights in Oct 2018

10/10 Excellent

Skypy, England

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small hotel, very well sited. Only downside was that my wife found the bed a bit too firm.
Stayed 2 nights in Oct 2018

10/10 Excellent

Viktorija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and loving staff!!
Stayed 1 night in Aug 2018

10/10 Excellent

Kathy, ann arbor, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location to walk to sites
very friendly and helpful staff, nice comfortable room, book about ravenna in hotel room with all kinds of helpful information on what to do, where to eat, etc. , could even walk to hotel from train/bus station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Well-priced accommodation in central Ravenna
This is a very nice, well-situated hotel, very reasonably priced. The staff are exceptionally friendly and helpful. The breakfast is good and the atmosphere pleasant. But overall the decor needs an upgrade and some modernisation to bring it up to contemporary standards.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Dull and disapointing room. Staff and breakfasts fine

10/10 Excellent

anne, Suprise, Az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb owner!
This was the most pleasant surprise on my trip. It's a local hotel but with the most inviting staff. The hotel was spotless, neat, organized. Breakfast was pure Italian which I love. Bathroom clean, nice towels and good wifi. He recommended two restaurants which were fabulous. One for wine and appetizers and another for dinner. The best cappelletti I have ever tasted at La Gardella. Anyone who come to Ravenna must go there for dinner.