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Reviews of Hampton Inn & Suites by Hilton Red Deer

2.5 out of 5
Hampton Inn & Suites by Hilton Red Deer
128 Leva Ave, Red Deer, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1000 reviews" "
Rating 8 - Good. 238 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

nicole, Red Deer

Stayed 1 night in May 2024

6/10 Okay

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They didn’t let me know the pool and hot tub was closed since last Friday. That really sucked after the long drive. Not impressed
Stayed 1 night in May 2024

6/10 Okay

Pamela

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We got covered in bug bites, the smoke alarm went off early am, two out of our four night stay. Shower nozzle did not work. We could not have freezing cold showers
Stayed 4 nights in May 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

6/10 Okay

Margo

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth, Calgary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and quiet stay in Red Deer. Would stay here again
Stayed 1 night in May 2024

10/10 Excellent

Neeltje de

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent 👌 Very pleasant to talk with. They make our stay . The free breakfast has a great variety. love the rooms, clean and comfortable.
Stayed 3 nights in May 2024

10/10 Excellent

Diane

Stayed 4 nights in Mar 2024

10/10 Excellent

Darryl, Lloydminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Michele

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk did say they were going to be renovating soon, but they don’t have smart tv’s, the hot tub was out of order. The bed was very hard.
Stayed 2 nights in May 2024

10/10 Excellent

thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and comfortable. Breakfast had an incredible choice of food. Coffee was always available. Free cookies on check-in. Friendly staff. Only down part was the hot tub was out of order.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Debra

Stayed 1 night in Apr 2024

2/10 Terrible

Nathan

Travelled with family, Travelled with family and small children
Very noisy.
Stayed 2 nights in Apr 2024

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hand towel bar fell off the wall when I went to dry my hands. Otherwise flawless.
Stayed 1 night in Apr 2024

8/10 Good

Gaurang

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to highway, breakfast was good and had lots of options.
Stayed 1 night in Apr 2024

8/10 Good

Susie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hot tub not available.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Amenities
The staff were amazing. Rooms was very clean. Breakfast was delicious.
Stayed 1 night in Apr 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling with our teens. The hotel was clean and quiet. The complimentary breakfast was good. The exit door to the back parking lot had a sign saying you need your key card to enter but the door latch was taped so it wouldn't lock. The elevators are right inside the unsecured door so it was concerning that anyone could enter and have access to all of the floors but we didn't have any issues during our stay. We would stay there again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Cun

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy stay here. For sure. Next time in town will stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel was fantastic, I was very disappointed to arrive and they did not have my Expedia confirmed reservation in their system. Thankfully they found us a room, however this almost didn’t work out.
Stayed 1 night in Mar 2024

2/10 Terrible

Nicole

Travelled with family, Business traveller
I booked this place specifically for the hottub option and there was no notices to state it was out of services until after we checked in which due to weather was after 3 so they said to cancel the booking would cause a fee to cancel it. There was no discount for lack of services. And the front end was short and kinda rude about it! The shower pressure is weak and the shampoo and body wash was empty. So disappointing will not be back
Stayed 1 night in Mar 2024

8/10 Good

jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some minor Reno’s going on Hot tub was closed Great staff Clean good looking room
Stayed 1 night in Mar 2024

10/10 Excellent

Clarise

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and comfortable
Stayed 1 night in Mar 2024

8/10 Good

Theresa

Travelled with partner
Location on Gasoline Alley was very convenient. The staff were extremely pleasant and helpful. Good free breakfast. A few issues needing attention/repair … desk chair no longer adjusted and I needed to work at desk; bathroom sink very slow to drain; needed to call for hygiene supplies twice.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, breakfast very good, room size is very big.
Stayed 1 night in Mar 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely comfortable stay for the family
Stayed 1 night in Mar 2024

8/10 Good

Tim

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good
Stayed 1 night in Mar 2024

8/10 Good

Perry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. Hated the country music. Breakfast was okay but not great. Turkey sausage that was just warmed, not cooked.
Stayed 1 night in Mar 2024

10/10 Excellent

Bryce

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in
Stayed 1 night in Mar 2024

10/10 Excellent

andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. No complaints about anything
Stayed 1 night in Mar 2024

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. However room wasn’t very clean, mattress protector had dark yellow sweat stains and sink was dirty. There was a very loud thud that sounded like it was coming from the roof that happened multiple times both nights we were there between 2-6 am. Overall not a great experience and wouldn’t return
Stayed 2 nights in Feb 2024

6/10 Okay

W

Business traveller
Disliked: Property conditions & facilities
Room was not in best condition. Mising lightbulbs, lotions & accessories. Disappointing.
Stayed 1 night in Feb 2024

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service
The property is easily accessible. The staff were great. The rooms are showing their age and not quite as comfortable as would’ve liked. The downfall was that the hot tub was closed. Was really looking forward to a nice relaxing soak during my stay. That’s what I looked for in booking at the property. Then there is no compensation for that in the cost for the night.
Stayed 1 night in Feb 2024

10/10 Excellent

Rea Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and comfortable stay.
Stayed 3 nights in Feb 2024

2/10 Terrible

Curtis

Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Raymond A

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable stay
Our stay at the Hampton Red Deer was very comfortable. Fourth floor was nice and quiet and the breakfast had nice variety. Overall we would recommend to others :)
Stayed 3 nights in Feb 2024

8/10 Good

Ann22

Liked: Cleanliness, staff & service, property conditions & facilities
We like it there, the place, the people in the front desk are nice and approachable, the pool is simple not crowded, except every morning we heard some noises outside our door I think it's the staff talking each other hopefully they minimize their voice because someone is still sleeping on that hour. Overall, we like the place and thank you.
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast Nice beds
Stayed 1 night in Feb 2024

6/10 Okay

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jacuzzi out of service!!
Jacuzzi wasn't working and ice machine on the 3rd flood wasn't working either. Temperature in Pool Area was under average temperature (so cold), water in a pool was also cold.
Stayed 2 nights in Feb 2024

4/10 Poor

Bree

Travelled with family
While the staff accommodated a room change for a terrible smell, both rooms were very hot and didn’t not cool down. There were several teams staying and the hallways were loud.
Stayed 1 night in Feb 2024

10/10 Excellent

Farah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff! Comfy and clean room. Sad the hot tub was out of order☹️
Stayed 1 night in Feb 2024

8/10 Good

AJ

Stayed 1 night in Feb 2024

10/10 Excellent

Darla

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and very accommodating. Room was comfortable and clean
Stayed 1 night in Feb 2024