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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge). Event facilities include conference/meeting rooms, small meeting rooms, and banquet facilities. This Reigate hotel also offers multilingual staff, complimentary newspapers in the lobby, and room service (during limited hours). Complimentary parking is available on site.
Rooms
Guest accommodations at The Bridgehouse Hotel offer coffee/tea makers and hair dryers. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.
In-room wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and direct-dial phones. Additionally, rooms include irons/ironing boards and trouser presses. Extra towels/bedding and wake-up calls can be requested.
Room Amenities
Showing 1 - 3 results (of 3)
out of 3 reviews
“Nice enough”
Arrived at 10pm and left at 0500 the next day so didn't see much! It was nice though, and the staff were helpful. Only downside was noisy air conditioning unit in a relatively small room.
“A sleepless night”
My final night was the worst night I've ever spent in a hotel. A wild, noisy party continued until well after 2pm and there was further noise and chaos after 4pm. I told the staff in the morning and there wasn't any attempt to make amends for a sleepless night.
“Terrible”
A lingering smell (similar to stale air freshener) A small attic room with sloping ceilings which my husband constantly bumped his head on Dirty skirting boards, Carpet and mould on the bathroom ceiling No bath, tiny bathroom Towels as thin as tea towels and grey from over washing No toiletries apart from liquid soap fixed to the wall A balcony which we couldn’t go out on as we were told it was dangerous Heating not working and took 30 mins of negotiation to eventually fix it Noisy heating unit Loud music up until 1 am, when we complained we were simply told it will go off at 1 am A door onto the balcony which was locked, disgusting mould and grim on the patio and fencing Called Expedia as soon as we saw the room but they were unable to help us as the hotel said they would still charge us for a night's accommodation. Friends provided us with bedding and towels but still didn't sleep due to the loud music playing beneath us - we were told to wait until 1 am until it goes off
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 3 results (of 3)
The preferred airport for The Bridgehouse Hotel is London (LGW-Gatwick) - 11.2 km / 7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
