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OK place to stay nothing special the real wood fireplaces are more of an unwanted odor for the entire property, just not something my wife and I really liked. Great location in town the best part also good parking garage with easy access to hotel rooms
Frank
Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on 28 Apr,2024
Thank you for taking the time to share about your stay with us, Frank. We appreciate your feedback and support and we would love to care for you again.
10/10 Excellent
Shannon
14 Apr,2024
Love the historical feel of the property.
Shannon
Stayed 1 night in Apr 2024
Response from Kelsey H- Social Media Coordinator on 14 Apr,2024
Thank you for your review and support, Shannon! We would love to care for you again.
10/10 Excellent
Thomas, Brentwood
Travelled with partner
8 Apr,2024
Excellent all around!
Thomas
Stayed 3 nights in Apr 2024
Response from Kelsey H- Social Media Coordinator on 10 Apr,2024
Thank you so much for your positive review, Thomas! We cherish your support.
Emilio welcomed me with a text, helped us make dinner reservations, called on bell hop to carry our suitcases up the stairs, sent to have our fireplace lit, and provided us a nice treat at the end of a long day. What a gem! Great staff throughout the day and evenings, great toiletries and amenities. Thank you!
Guillermina
Stayed 3 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on 1 Apr,2024
We are ecstatic that you enjoyed our service and amenities during your stay with us! Thank you so much for your kind review and support. It means the world to us!
6/10 Okay
Melodie, CAMARILLO
Travelled with family
28 Mar,2024
Liked: Cleanliness
Convenient location. The hotel is clean. Not much beside that, no refrigerator, no microwave, small bath room, bad ventilation in the bathroom, bad insulation.
Melodie
Stayed 2 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on 29 Mar,2024
We appreciate your review and honest feedback. We will share your concerns with our team and we hope you will give us another shot in the future.
8/10 Good
Thomas
Travelled with family and small children
24 Mar,2024
Liked: Cleanliness, staff & service
This hotel is gorgeous inside and out, and we loved being walking distance from the plaza and Loretto Chapel.
The parking garage is very small and on an alley that mafe my wife feel unsafe. The A/C system needs updating because they can only have heat OR cool running across the whole property. If you want to cool down and they are running heat, you have to turn the A/C OFF and request a fan from the front desk.
Thomas
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 26 Mar,2024
Thank you for taking the time to share about your experience with us, Thomas. We appreciate your feedback and we would love another chance to care for your again in the future.
The location is excellent, where it’s right next to the plaza with all the shops. The parking is a drawback with not enough parking space available for its guests.
Tao
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 15 Mar,2024
We appreciate your review and feedback about your stay. We hope to care for you again soon!
6/10 Okay
WILLIAM
Travelled with family
3 Mar,2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was in a good location.. AC didn’t work, bathtub drain was broken. Beds are way too small. First night we were there, we asked if there was a restaurant they would suggest - something suitable for kids. It was recommended we try their in-house restaurant upstairs. No kids menu and it easily would have been 300 for all six of us. Oh and parking in the garage is difficult because there isn’t enough spaces. Overall, the hotel is fine. Our experience just wasn’t great.
WILLIAM
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 8 Mar,2024
We are sad to hear that your experience with us was not great, William. We apologize that we missed the mark in certain areas of your stay, but we value your honest feedback and we will share your concerns with our team as we are committed to improving.
The Hotel Chimayo is a wonderful small hotel right off the Plaza. I have stayed there many times over the years. The staff is always great, the rooms clean and well appointed, and the location can't be beat.
Sarah
Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on 28 Feb,2024
Thank you so much for your kind words about our hotel and staff! We are elated that you enjoy staying with us and we truly cherish your support. We hope to see you again soon.
Quaint. Great location.
Bathrooms could be updated. Tub and faucets very old, but the room was in immaculate shape.
Dale
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 7 Feb,2024
We appreciate your review and honest feedback, Dale! We would love to care for you again in the future.
2/10 Terrible
Barbara
31 Jan,2024
Disliked: Room comfort
Not Happy
The only thing going for this hotel is its location. We had a very bad experience with one of the night clerks. Who was rude, condescending and inappropriate. The rooms are very rustic with no view at all.
Barbara
Stayed 2 nights in Oct 2023
Response from Kelsey H- Social Media Coordinator on 31 Jan,2024
Barbara, we are sad to hear that you were unhappy with your stay with us. We appreciate you bringing these concerns to our attention as we are always looking to improve. We will address this with our team and we would love another chance to care for you again and impress you with the care and accommodations that we are known and loved for!
Response from Kelsey H- Social Media Coordinator on 31 Jan,2024
We value your kind review and support! We hope to see you again soon.
6/10 Okay
Jim
Travelled with family
29 Jan,2024
This is a quaint property that is conveniently located. The room itself was bit stiff, dated and with a small bathroom. The bed was very comfortable and the property had underground parking. We had an issue with barking dogs for 4 hours in the room next to ours, which staff was unable to address.
Jim
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 31 Jan,2024
Thank you for sharing about your stay with us, Jim. We appreciate your honest feedback and sharing what you felt to be our strengths and weaknesses. We apologize for the noise disturbance, but we hope you enjoyed your stay otherwise and we would love to care for you again in the future.
The staff at Hotel Chimayo was welcoming and efficient. We had assistance with our luggage and a person was sent quickly to light the fire in our hearth when we requested it. The dining option in the hotel offered nice choices and the foods were delicious and presented well. I would stay there again if travels took me to Santa Fe. The bathroom was small by today's standards and a little 'tired.' Other than that, our stay was most enjoyable.
Candace
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 28 Jan,2024
We appreciate you taking the time to share about your experience with us, Candace. We are thrilled to hear that you enjoyed many aspects of your stay and we value your honest feedback on how we can improve. We would love to care for you again in the future.
10/10 Excellent
Steve
26 Jan,2024
Liked: Cleanliness, staff & service, room comfort
Steve
Stayed 3 nights in Jan 2024
Response from Kelsey H- Social Media Coordinator on 26 Jan,2024
We are ecstatic that your experience was ten out of ten! We appreciate your support and we would love to see you again soon.
Hotel Chimayo is the perfect place to stay in Santa Fe. Beautiful Santa Fe style rooms with fireplace, excellent location to walk anywhere downtown, most accommodating staff and secure parking. Nothing better in Santa Fe for location and accommodations.
Bill
Stayed 5 nights in Sep 2023
Response from Kelsey H- Social Media Coordinator on 16 Jan,2024
On behalf us all of us at Hotel Chimayo, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with us and we truly cherish your support. We hope to care for you again soon!
Emilio as customer service representative was attentive, kind, helpful, and polite. Blue chip!
Dan
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 14 Jan,2024
We are delighted to hear that our staff member was so helpful and attentive during your stay, Dan! We truly value your support and we hope you can return soon.
4/10 Poor
John
13 Jan,2024
John
Stayed 2 nights in Jan 2024
Response from Kelsey H- Social Media Coordinator on 15 Jan,2024
Thank you for taking the time to leave us this review, John. We apologize that your stay was not positive, but we hope that you will give us another chance to impress you in the future.
Loved the atmosphere, the staff was very professional. Beautiful decor throughout. And wonderful tasty food at the onsite restaurant.
Ronald
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 12 Jan,2024
We are elated to hear that you enjoyed many aspects of your stay with us, Ronald! Thank you so much for your kind words and support. It means the world to us!
10/10 Excellent
Joel
3 Jan,2024
Joel
Stayed 5 nights in Dec 2023
Response from Kelsey H- Social Media Coordinator on 8 Jan,2024
Thank you so much for your positive review, Joel! Your support is greatly appreciated.
10/10 Excellent
Stephanie
30 Dec,2023
Liked: Amenities
Stephanie
Stayed 5 nights in Dec 2023
Response from Kelsey H- Social Media Coordinator on 1 Jan,2024
We are thrilled that you enjoyed your visit with us, Stephanie! We hope you can return soon.
4/10 Poor
Barbara
29 Dec,2023
Barbara
Stayed 1 night in Oct 2023
Response from Kelsey H- Social Media Coordinator on 1 Jan,2024
We are sorry to hear that your experience with us was not the best, Barbara. We appreciate your honest rating and we would love another opportunity to impress you in the future.
This hotel was a hit! Right next to the plaza, with fantastic shopping and eating everywhere. The staff went above and beyond to make our stay memorable. Can’t go wrong with this hotel.
Fern
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 29 Dec,2023
We are ecstatic to hear that you enjoyed a memorable stay with us! Thank you so much for your kind review and support. It means the world to us!
8/10 Good
Amanda
17 Dec,2023
Liked: Cleanliness, staff & service
Quick Stay in Santa Fe
Older property. Everything was fine but definitely not upscale. Location is great and having the underground parking is a definite plus in Santa Fe.
Amanda
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 18 Dec,2023
We appreciate your review and honest feedback about your stay, Amanda. We hope you will give us another chance to care for you again in the future.
Always our go to hotel in Santa Fe. Reasonably priced. Great staff. Lots of character.
John
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 18 Dec,2023
Thank you so much for your kind words, John! We are elated to hear that we are your go-to hotel in Santa Fe. Your support means the world to us and we hope to care for you again soon.
Love the hotel! They need to find anew provider for television feed, it was very frustrating to have constant pixelizing
Steven
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 12 Dec,2023
Thank you for taking the time to share about your experience with us, Steven. We are so glad that you enjoyed our hotel and we value your honest feedback on how we can improve. We hope to care for you again in the future!
Even though this is an older hotel it was very nice. The room was big, a suite actually, with a wood burning fireplace. Every night a man will come to your room and build a fire and leave you firewood. The bed was super comfortable and the bedding and pillows were great! The staff were super nice and helpful. We would definitely stay here again.
Daniel
Stayed 4 nights in Nov 2023
Response from Kelsey H- Social Media Coordinator on 27 Nov,2023
Thank you for sharing about your stay with us, Daniel! We are delighted to hear that you enjoyed our staff, beds, fireplace, and rooms during your visit. We truly value your support and we would love to care for you again.