Exterior

Reviews of ibis Styles Sapporo

3.5 out of 5
ibis Styles Sapporo
Nishi 3chome 10 10, Minami 8jo Chuo Ku, Sapporo, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 66 out of 1000 reviews" "
Rating 4 - Poor. 13 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

HWEE HOON

Liked: Cleanliness, staff & service
Na
Stayed 2 nights in Apr 2024
Response from ibis Styles Sapporo, Front Desk on 2 May,2024
Dear Hwee HoonWe Thank you for your review, it has been a pleasure welcoming you to ibis Styles Sapporo and we hope we can provide an even better service for your next stay.

10/10 Excellent

ISHPREET SINGH, Petaling Jaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 3 nights in Apr 2024
Response from Reception Takuro kichise on 25 Apr,2024
Dear ISHPREET SINGHThank you for staying at the ibis Styles Sapporo. Your perfect rating and great comments are very much appreciated. We are more than pleased to hear that our service could meet your expectation.I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services.We look forward to seeing you again at Ibis Styles Sapporo soon and hope your next visit will be as pleasant as the previous one. Thank you for your positive valued feedback.Best Regards,

10/10 Excellent

ISHPREET SINGH, Petaling Jaya

Liked: Cleanliness, staff & service
Definitely will stay here again the staff was super helpful
Stayed 2 nights in Apr 2024
Response from Reception Takuro kichise on 25 Apr,2024
Dear ISHPREET SINGH Thank you for staying with ibis Styles Sapporo and your great feedback.We are so glad that you could enjoy your staying with us.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services.We also look forward to serving you again.Kindest Regards,

10/10 Excellent

Yahya

Liked: Cleanliness, staff & service, property conditions & facilities
My only gripe was that beds were a bit soft. Otherwise, for the price everything was phenomenal
Stayed 3 nights in Apr 2024
Response from Reception Takuro kichise on 25 Apr,2024
Dear YahyaThank you for staying at the ibis Styles Sapporo. Your perfect rating and great comments are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services.We look forward to seeing you again.Best Regards,

8/10 Good

STACEY

Travelled with group
Liked: Cleanliness, staff & service, amenities
Compared to other hotels in Japan, the space is spacious for the price and the front desk staff are friendly. It was a bit inconvenient because there was no subway station nearby, but if the weather was good, it was within walking distance to the subway station.
Stayed 1 night in Feb 2024
Response from ibis Styles Sapporo on 5 Mar,2024
Dear Stacey,We are honored to receive your feedback and it was a pleasure welcoming you to the ibis Styles Sapporo. We have also received your feedback and are deeply obliged to you for your gracious praise and comments. We would like to inform you, there is Nakajima station near by our hotel those 3 minutes walking form here. Overall, it was truly our honor to read your comments.Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating.

10/10 Excellent

Madalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great property with excellent staff. The rooms are a little dated and there were cracks in the walls but otherwise an excellent location.
Stayed 4 nights in Feb 2024
Response from Kyuu Reception ibis Styles Sapporo on 13 Feb,2024
Dear Madalena, Thank you for choosing ibis Styles Sapporo and taking your time to share your review here. We are happy to hear that you enjoyed the location of our hotel. Hope to see you again in the near future.

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Good location and clean room
Stayed 2 nights in Feb 2024
Response from Kyuu Reception ibis Styles Sapporo on 13 Feb,2024
Dear Ivy,Thank you for choosing ibis Styles Sapporo and taking your time to share your review here. We are happy to hear that you enjoyed the location of our hotel. Hope to see you again in the near future.

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 3 nights in Feb 2024
Response from Kyuu Reception ibis Styles Sapporo on 13 Feb,2024
Dear Drew,Thank you for staying at ibis Styles Sapporo. Your perfect rating and great comments are very much appreciated. Hope to see you again in the near future.

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, great central location - having a Lawsons attached was a real plus (the gym was also excellent )
Stayed 5 nights in Jan 2024
Response from Kyuu Reception ibis Styles Sapporo on 30 Jan,2024
Dear Mark,Thank you for staying with us and your great feedback.We are glad to know that you enjoyed our location and surroundings. Hope our gym was to your satisfaction.We look forward to seeing you in the near future.

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room aesthetic, clean bathroom with all amenities. Laundry room is kinda mediocre.
Stayed 3 nights in Jan 2024
Response from Kyuu Reception ibis Styles Sapporo on 28 Jan,2024
Dear Jackie,Thank you for staying with us and taking time to share your experience here. We are happy to hear that you are satisfied with the room. And we apologize if the laundry room caused you any trouble. Please feel free to contact us if you have any questions. Thank you.

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit to this hotel. The snow made moving from the train station to hotel a little difficult but taking a taxi made it easier. Highly convenient to have a lawson connected to the lobby to buy food without having to go out.
Stayed 4 nights in Jan 2024
Response from ibis Styles Sapporo, Front Desk on 27 Jan,2024
Dear Harrison, We would like to thank you for choosing ibis Styles Sapporo during your precious time here.We have also received your feedback and are deeply obliged to you for your gracious praise and comments.It was truly our honor to read your great comments.Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating.We look forward to your visit again and we will be delighted to be at your service in the near future.

8/10 Good

SUN HYE

Great location to stay. Away from all the hustle and bustle
Stayed 6 nights in Jan 2024
Response from Front Desk Yamamoto on 24 Jan,2024
Dear Mr. SUN HYEThank you very much for choosing Ibis Styles Sapporo. We are very happy to hear that you were satisfied with our hotel and we look forward to welcoming you again. Thank you very much.ibis Styles Sapporo

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from ibis Styles Sapporo, Front Desk on 8 Jan,2024
Dear Kimberly,We Thank you for your rating, it has been a pleasure welcoming you to ibis Styles Sapporo and we hope we can provide an even better service for your next stay.

6/10 Okay

Grant

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Smokey rooms
Great service by staff but unfortunately we were placed in two smoking rooms for our entire stay
Stayed 2 nights in Dec 2023
Response from ibis Styles Sapporo, Front Desk on 25 Dec,2023
Dear Grant,Thank you for staying with Ibis Styles Sapporo and your great feedback. we apologize for the unpleasantries during your stay here. However, we checked your history in our system, you were booking for smoking room, and we are sorry we cannot change your room to non-smoking room, because all of non-smoking rooms were fully booked during your stay. we appreciate you if you could understand, to request the room can be accept based on availability on that day. Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future.

8/10 Good

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from ibis Styles Sapporo, Front Desk on 22 Dec,2023
Dear Jia,We Thank you for your review, it has been a pleasure welcoming you to ibis Styles Sapporo and we hope we can provide an even better service for your next stay.

6/10 Okay

Grant

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Unfortunately we received two smoking rooms upon check in. While the staff seemed to do everything they could to change us to non-smoking rooms, lack of availability prevented this. Unfortunately the smoke smell was very strong in both the corridors and both rooms throughout our stay.
Stayed 2 nights in Dec 2023
Response from Kyuu Reception ibis Styles Sapporo on 21 Dec,2023
Dear Grant,Thank you for choosing ibis Styles Sapporo and taking your time to share your review here. We're sorry that all the non-smoking rooms were full-booked that we could only provide you the room type upon your reservation which was a smoking room. Once again thank you for your feedback and we look forward to serving you again in the near future.

10/10 Excellent

Zulkanain

Stayed 8 nights in Dec 2023
Response from Kyuu Reception ibis Styles Sapporo on 21 Dec,2023
Dear Zulkanain,Thank you for staying at ibis Styles Sapporo. Your perfect rating is very much appreciated. Hope to see you again in the near future.

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ibis Styles Sapporo on 17 Dec,2023
Dear Carol,Thank you for staying at ibis Styles Sapporo. Your perfect rating is very much appreciated. Hope to see you again in the near future.

10/10 Excellent

qimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good will back again
Stayed 5 nights in Nov 2023
Response from ibis Styles Sapporo, Front Desk on 7 Dec,2023
Dear Qimin,Thank you for choosing Ibis Styles Sapporo and taking your time to share your review here. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for taking your time to share your experience. We look forward to seeing you soon in the near future.

10/10 Excellent

Jehan'Ad Gungor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, located near a very nice park and within walking distance of many food and shopping venues.
Stayed 3 nights in Nov 2023
Response from ibis Styles Sapporo, Front Desk on 29 Nov,2023
Dear Jehan'Ad Gungor,We would like to thank you for choosing ibis Styles Sapporo during your precious time here. We have also received your feedback and are deeply obliged to you for your gracious praise and comments. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future.

8/10 Good

Peter

Travelled with family
Liked: Amenities, property conditions & facilities
There was mould in the bathroom, other than that it was a nice hotel.
Stayed 2 nights in Nov 2023
Response from ibis Styles Sapporo, Front Desk on 29 Nov,2023
Dear Peter,We are honored to receive your feedback and it was a pleasure welcoming you to the ibis Styles Sapporo. Regarding the matter of mould in the bathroom, we are sorry that the room cleaning was not enough on your stay. Please allow us to express our sincerest apologies. We have informed our staff of your feedback to improve our services in the future and has given us motivation to strive towards a higher level of service excellence. Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Kyuu ibis Styles Sapporo on 26 Nov,2023
Thank you for staying with us!Hope to see you again in the near future!

8/10 Good

Marisol

Stayed 1 night in Nov 2023
Response from ibis Styles Sapporo, Front Desk on 19 Nov,2023
Dear Marisol,We Thank you for your review, it has been a pleasure welcoming you to Ibis Styles Sapporo and we hope we can provide an even better service for your next stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from ibis Styles Sapporo on 16 Nov,2023
Thank you for staying with us, hope to see you again in the near future!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value and easy to access location close to the Nakajimakoen subway stop so easy to get to from airport or anywhere from Sapporo station. Clean. Spacious. Breakfast was very good quality. Kind staff and easy checkout. Lawsons is also attached to hotel by connecting door so easy to get anything you might need.
Stayed 2 nights in Nov 2023
Response from Kyuu Reception ibis Styles Sapporo on 10 Nov,2023
Dear Eric,Thank you for staying at ibis Styles Sapporo. Your perfect rating and great comments are very much appreciated. We are very happy to hear that you enjoyed the location of our hotel and the surrounding establishments. Also we are glad to know that the cleanliness of the rooms had matched up to your expectations. Last but not least, our kitchen& beverage staff are pleased to hear that the breakfast was to your liking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Seijiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and reasonably priced. It’s 10 mins walk to city Centre and subway station is in front of the hotel so it’s easy access. Def stay there again
Stayed 3 nights in Oct 2023
Response from Kyuu Reception ibis Styles Sapporo on 10 Nov,2023
Dear Seijiro,Thank you for staying at ibis Styles Sapporo. Your perfect rating and great comments are very much appreciated. We are very happy to hear that you enjoyed the location of our hotel and your staying here.We look forward to seeing you again soon and hope your next visit will be as pleasant as the previous one.

8/10 Good

Peck Kuan Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to feedback on the laundry machines. The washing machines and dryer seems to be under power as we have to wash and dry for several times before the clothings are clean n dry. Especially the dryer, it doesnt DRY the clothes with just 1 time. We have to separate into 2 loads (2 dryers ) and dry for 3 times before all the clothes are fully dry.
Stayed 6 nights in Sep 2023
Response from ibis Styles Sapporo, Front Desk on 1 Nov,2023
Dear Peck Kuan Jennifer, We are honored to receive your feedback and it was a pleasure welcoming you to the ibis Styles Sapporo. It’s really regrettable that you have had unpleasant experience and inconvenience regarding our coin laundry. Because of machine capacity, they don't have much power to dry your clothes if you put in too many clothes. We very much appreciate your understanding, and please allow us to express our sincerest apologies for this matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early at the hotel. They registered us and accepted our luggage for safe keeping then we left to explore Sapporo. When we returned in the late afternoon, we were surprised to be informed that they brought our luggage to our room. What great customer service. None of the other hotels we stayed in during our three week long visit, offered such a service. And, this is a busy hotel. The lobby was always a hum of activities and overseas visitors for the bulk of their clientele, judging from the languages spoken. Reception was extremely helpful in locating restaurant for our dinner and even walked us out on to the main road and brought us to the eatery. The room we booked was large and even had a seating area, with comfortable seats and foot rests. We were at the end of our driving holiday and found the hotel the perfect place to rest our tried feet and to sort out our suitcases before our flight home. The beautiful Nakajima Park is just down the road from the hotel. Our room commanded a beautiful sight of the autumn colors that dominated the park.We walked there each morning and saw lots of locals and tourists all busy taking photos of the amazing brilliant colors. We took the airport bus to Chitose airport in the morning for only Y1,100 each. The bus stop is about 100 meters from the hotel.
Stayed 3 nights in Oct 2023
Response from ibis Styles Sapporo, Front Desk on 29 Oct,2023
Dear Alice,Thank you for staying at the Ibis Styles Sapporo. Your perfect rating and great comments are very much appreciated. We have also received your feedback and are deeply obliged to you for your gracious praise and comments. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. Overall, we are happy to hear that you enjoyed a comfortable stay with us.

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Conveniently located and easy to find. Lawsons could be accessed thru the lobby. The room was fairly large and there was a spacious well maintained fitness center fitness. The staff was friendly In particular Mr. Kichise Takuro was very helpful with getting our luggage transferred. Thank you everyone at Ibis Styles Sapporo! We would definitely stay here again when we re-visit Sapporo!!
Stayed 4 nights in Oct 2023
Response from ibis Styles Sapporo, Front Desk on 22 Oct,2023
Dear Arlene,We cordially appreciate your detailed comments regarding your stay at the ibis Styles Sapporo. Thank you for your feedback. We here at the ibis Styles Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We have informed our staff of your feedback to improve our services in the future and has given us motivation to strive towards a higher level of service excellence. Once again thank you for your feedback and We look forward to hearing from you.

8/10 Good

Raquel

Stayed 4 nights in Oct 2023
Response from Kyuu Reception ibis Styles Sapporo on 21 Oct,2023
Dear RaquelThank you for staying with us and taking time to rate here.Please feel free to contact us if you have any questions.Hope to see you again in the near future.

10/10 Excellent

Ngoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from ibis Styles Sapporo, Front Desk on 13 Oct,2023
Dear NgocThank you very much for your, it was a pleasure for us having you stay here at the Ibis Styles Sapporo. Overall, we are happy to hear that you enjoyed a comfortable stay with us.

10/10 Excellent

See

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from ibis Styles Sapporo, Front Desk on 13 Oct,2023
Dear SeeThank you very much for your review, it was a pleasure for us having you stay here at the Ibis Styles Sapporo. Overall, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

See

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located to the subway station. Friendly staff. Superb breakfast and selections. Hotel is nice and clean
Stayed 3 nights in Oct 2023
Response from ibis Styles Sapporo, Front Desk on 7 Oct,2023
Dear See,We would like to thank you for choosing Ibis Styles Sapporo during your precious time here. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Harvey

Stayed 1 night in Sep 2023
Response from Kyuu Reception ibis Styles Sapporo on 11 Oct,2023
Dear HarveyThank you for staying with ibis Styles Sapporo and taking time rating here. We hope you had a wonderful time with us and enjoyed your visit. Please feel free to contact us anytime, hope to see you soon in the near future.

2/10 Terrible

Kwan Chi

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Really really limited onsite parking, if you have no parking spot, they will give you a map on possible parking spots. Location is convenient and central, hence the limited parking. Front desk staff had a bit of attitude when we first checked in. The hotel has a bit of wear and tear.
Stayed 1 night in Aug 2023
Response from Kyuu Reception ibis Styles Sapporo on 25 Aug,2023
Dear Kwan Chi,Thank you for choosing ibis Styles Sapporo and taking your time to share your review here. We are terribly sorry for the unpleasant experience during you stay here in ibis Styles Sapporo. The parking lot during this season is always busy that we can only give you suggestions to other places nearby. And we are currently working on renovating our rooms with sustainable interior. Once again, we thank you for your feedback and we look forward to being of service you and to welcoming you again in the near future.

8/10 Good

Ki Wan

Stayed 2 nights in Aug 2023
Response from Reception ibis Styles Sapporo on 30 Aug,2023
Dear Ki Wan We would like to thank you on behalf of the staff here for choosing Ibis Styles Sapporo. Thank you for your feedback. We here at the Ibis Styles Sapporo value your feedback and are happy to hear that you enjoyed your stay here at the Ibis Styles. We hope to see you soon, and if you have any other questions or comments, please feel free to contact us anytime.

4/10 Poor

Gian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from ibis Styles Sapporo, Reception, Yoshii on 7 Aug,2023
Dear Gian,Thank you for staying at our hotel and for your feedback. It was a pleasure to have you with us. We would very much like to have the opportunity to welcome you back to ibis Styles Sapporo.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2023
Response from フロント 九 イビススタイルズ札幌 on 1 Aug,2023
お客様 この度はイビススタイルズ札幌にご宿泊頂き、誠にありがとうございます。ご滞在中は快適にお過ごし頂けましたでしょうか。更にご満足いただけるご宿泊をご提供できるよう、イビススタイルズ札幌スタッフ一同、より一層の努力を重ねてまいります。何かお気づきの点がございましたら、お気軽にご連絡くださいませ。またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
It is at the quieter end of Susukino. Location within walking distance to eateries and shopping. Staff were professional, courteous and spoke excellent English. Breakfast was excellent and value for money. Rooms were quiet.
Stayed 1 night in Jul 2023
Response from Reception ibis Styles Sapporo on 19 Jul,2023
Dear Regina,The team at the Ibis Styles Sapporo would like to thank you for choosing to stay with us and great comments. We are more than pleased to hear that our service could meet your expectation, and you had enjoyed the breakfast menu, our kitchen staff feel very honored to receive such comments. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Good hotel, uncomfortable beds
The hotel is in a good location, just a quick walk to the subway and has a Lawson in the lobby which is convenient. Room was mostly clean and hotel service and staff were exceptionally friendly and helpful. Only real complaint is that only two of the four beds in the room had real mattresses, the other two were portable and were extremely thin and uncomfortable.
Stayed 7 nights in Jul 2023
Response from Yoshii, Reception, ibis Styles Sapporo on 16 Jul,2023
Dear Kelly,Thank you so much for taking the time to let us know about your recent stay at ibis Styles Sapporo. Your comments regarding the property and the service are very kind. At Ibis Styles, we strive to provide a superior service experience for every customer. We look forward to having the opportunity to welcome you back in the future.

10/10 Excellent

ZHI BIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Yoshii, Receprion, ibis Styles Sapporo on 16 Jul,2023
Dear ZHI BIN,We very much appreciate your comments regarding your stay at the ibis Styles Sapporo. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We look forward to the opportunity of welcoming you back to ibis Styles Sapporo.

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved how convenient Ibis was! There was a lawson connected for early-morning snacks or late-night munchies. It is very close to a train station and many places are within walking distance. Without knowing one day, we accidentally walked from Odori Park to our hotel! Their facilities are clean and the room is spacious enough for two people and their staff is friendly. We look forward to our next staying here again in the future.
Stayed 4 nights in Jun 2023
Response from Kyuu Reception ibis Styles Sapporo on 27 Jun,2023
Dear Vivian,Thank you for taking the time to share your experience with Ibis Styles Sapporo. We are thrilled that you found our location convenient and appreciated that you could find food within walking distance. We strive to make all of our valued guests feel welcomed and at home during their stay. We are delighted that our staff was able to make your stay a pleasant one. We look forward to welcoming you back again in the future and hope that your next stay with us is even more enjoyable. Best regards,

4/10 Poor

Wooli

Stayed 3 nights in Jun 2023
Response from ibis Styles Sapporo, Reception, Yoshii on 17 Jun,2023
Dear Wooli,Thank you for taking the time to share your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer.I do hope you would consider staying with us again in the future.

6/10 Okay

Miyoki

Travelled with family and small children
Liked: Staff & service
Overall the hotel was okay. But there are a few things I had to point out: 1. The beds are not that comfortable, I woke up with back aches all 3 nights. 2. The elevators and rooms had odd smells 3. The dryers in laundry room does not work even after 2 cycles my clothes were still damp.
Stayed 3 nights in Jun 2023
Response from Ibis styles Sapporo, Reception on 16 Jun,2023
Dear Miyoki,Thank you for staying with Ibis Styles Sapporo and your feedback. on behalf Management of Ibis styles Sapporo, we would like to offer our sincerest of apologies for the inconveniences experienced during your stay. I will share your comments with all of housekeeping staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, we thank you for your feedback and we look forward to being of service you and to welcoming you to the Ibis Styles Sapporo again in the near future.

8/10 Good

Gisselle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and the room was nice plus the location was great, close to train station and downtown area to walk around
Stayed 2 nights in May 2023
Response from Kyuu Reception ibis Styles Sapporo on 3 Jun,2023
Dear Gisselle,Thank you for choosing ibis Styles Sapporo and taking your time to share your review here. Your kind words on our staff and service are very much appreciated. We are also happy to hear that you enjoyed the location of our hotel. Hope to see your in the near future.Best wishes

10/10 Excellent

siew gim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic hotel to stay. It is a 3 star hotel though but personally I think it's better and can be compared as a four star hotel. I stayed for nine nights, breakfast variety is okay except not much changes otherwise it will be great. They are generous and offer you paper cup to take away the coffee and I love their latte which is great. I will surely come back in my next Hokkaido trip.
Response from ibis Styles Sapporo, Reception, Dendra on 30 May,2023
Dear Siew Gim,We cordially appreciate your detailed comments regarding your stay at the Ibis Styles Sapporo. We are happy to hear that you had enjoyed the breakfast menu, our kitchen staff feel very honored to receive such comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Edison, Singapore

Stayed 4 nights in May 2023
Response from Yoshii Reception ibis Styles Sapporo on 27 May,2023
Dear Edison,Thank you for taking the time to provide feedback on your recent stay with us. It was our pleasure to host you. We look forward to welcoming you back to ibis Styles Sapporo.

10/10 Excellent

Mary Grace

Stayed 2 nights in Apr 2023
Response from ibis Styles Sapporo, Reception, Yoshii on 25 May,2023
Dear Mary Grace,Thank you for staying at our hotel and for your feedback.It was our pleasure to accommodate you.Hopefully we get to see you again in the near future.

10/10 Excellent

Victor Wai-ho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walk to the core center.
Stayed 7 nights in Apr 2023
Response from Ibis Styles Sapporo, Reception, Dendra on 3 May,2023
Dear Victor Wai,Thank you so much for taking the time to share your experience. We have received your feedback and feel deeply obliged to you for your gracious praise and comments. Once again we are delighted to hear that you have enjoyed your stay with us and we all here at the Ibis Styles Sapporo look forward to see you again in the near future.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near Nakajima park
Stayed at hotel for a couple of weeks. It is located about 2 blocks north of the Nakajima Koen subway station. Hotel is part of Accor hotel chain. The 2 double bed room was quite spacious with two armchairs to sit and watch TV, sliding door to separate bedroom from bathroom, refrigerator, coffee maker, and nice desk area. On the second floor there is a restaurant and laundry facility. On main floor large reception area, large gym, bar and a Lawson convenience store. There are many restaurants in the area and it is about a 10 minute walk to the Susukino entertainment area. About 5 minutes to Nakajima park. 3 subway stops to Sapporo station. Excellent hotel.
Stayed 13 nights in Apr 2023
Response from Dendra on 30 Apr,2023
Dear Terry,The team at the Ibis Styles Sapporo would like to thank you for choosing to stay with us and great comments. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future. Ibis styles Sapporo