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Reviews of Sfera Hotel

4 out of 5
Sfera Hotel
2479, Taman Samudera, Seri Manjung, Perak

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 233 reviews" "
Rating 8 - Good. 108 out of 233 reviews" "
Rating 6 - Okay. 44 out of 233 reviews" "
Rating 4 - Poor. 12 out of 233 reviews" "
Rating 2 - Terrible. 9 out of 233 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

You Jin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good but Food options are not accessible for us
Stayed 1 night in Dec 2023
Response from The team of Hotel Sfera on 31 Jan,2024
Dear Sir / MadamThank you for taking the time to share your feedback and concerns. We are glad you had a good stay with us. We hope to welcome you back to Hotel Sfera very soon!Sincerely,

6/10 Okay

Alston

Travelled with family
Liked: Staff & service
Friendly staff
Stayed 5 nights in Jan 2023
Response from The team of Hotel Sfera on 21 Mar,2023
Dear Alston, Thank you for taking the time to share your feedback and concerns. We are glad you had a good stay with us. We hope to welcome you back to Hotel Sfera very soon!Sincerely,

6/10 Okay

NOR HABIBAH

Response from The team of Hotel Sfera on 27 Nov,2023
Dear Ms Nor Habibah,Thank you for taking the time to share your feedback and concerns. We are glad you had a good stay with us. We hope to welcome you back to Hotel Sfera very soon!Sincerely,

8/10 Good

Kong

Stayed 1 night in Sep 2022

6/10 Okay

Sya

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Shao Fan

Disliked: Cleanliness
Stayed 1 night in Aug 2022

2/10 Terrible

ROSLAN

Stayed 1 night in May 2022

6/10 Okay

Syanaz

Business traveller
Liked: Staff & service, amenities
Lack of maintenance, there's a leaking in my bathroom.
Stayed 1 night in May 2022
Response from Liny on 23 May,2022
I would like to offer my sincerest apologies for the problems you encountered during your stay at our hotel. I'll check with hotel employees regarding this issues. I hope that you will visit us again the next time.

4/10 Poor

Lai Hock

Liked: Cleanliness
Disliked: Staff & service
The room is is clean and comfortable but they should fixed the toilet door lock instead of taping it. They failed to provide me a free parking as per promised and their staff dont really keen to assist on this then asking us DIY. Front desk staff (nigh shift) is not trained for hospitality industry. Didnt wear mask properly nor even uniform. The staff told us Sfera hotel practice "no extra" policy. You get only what you get in the room not even a extra pillow nor services (btw, we are under services). The breakfast fee for children (6yo and 8yo) is RM20 each while adult is RM25, dont really understand the pricing logic
Stayed 1 night in Mar 2022
Response from Liny on 26 Mar,2022
Dear Mr.Lai Hock God day ! We are extremely sorry for the inconveniences caused. We will make sure to inform our maintenance to look into this matter. We actually do have a parking lot (limited) but you can also park at TF supermarket car park since we collaborate with them. Thanks for the information on our staff,we will take this into note and improvise. We really don't provide any extra. Breakfast rate is such as since it's buffet. But we will try to take your opinion into consideration. Thank you for staying with us 🥰

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
wood flooring at swimming pool not well maintained (broken), could become hazardous to pool user especially kids. too much chlorine.
Stayed 3 nights in Feb 2022
Response from Liny on 26 Mar,2022
Dear Sir/Miss, Good day ! W are extremely sorry for the inconveniences. We will treat this matter seriously. Thank you for staying with us 🥰

8/10 Good

M NUR DAHLAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
meet expectation
all is good at the price.
Stayed 1 night in Dec 2021

2/10 Terrible

QILA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool and room is dirty
Stayed 1 night in Nov 2021

8/10 Good

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel
the hotel is old, everything in the room shows it age.
Stayed 1 night in Jun 2021

8/10 Good

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Chandrasegaran, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the rooms was spacious and clean. Even the toilets were well equipped and clean. Beds were very comfortable as well. Only downside was the free parking lot was full and I had parked at the open parking which isn't free and got a parking summon because of it.
Stayed 1 night in Dec 2020

6/10 Okay

Lee

Business traveller
Liked: Room comfort
Working Trip.
Torn & dirty tower. Need to improve room cleaning. Wall is dirty, need new coat of painting.
Stayed 1 night in Dec 2020

6/10 Okay

Paramjeet

Travelled with family
Stayed 1 night in Dec 2020

2/10 Terrible

SOOI KEE

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience in 4 * hotel.
The toilet’s condition was bad. Dirt was visible everywhere. Water was not Hot and pressure was low. Furniture was old. Safe not working. Water bottle was opened and 1/5 drank! I wonder how it get 4 stars! No way I am coming back.
Stayed 1 night in Nov 2020

10/10 Excellent

Yik Hwa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from su on 20 Oct,2020
thank you very much for the high rating

8/10 Good

Khairul Izwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Hotel Sfera-Khoo on 7 Oct,2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Satanphop

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good service
In general, it is very suitable as a budget hotel with great service. But there are things that they can be improved e.g. more variety of breakfast, new towel etc.
Stayed 4 nights in Sep 2020
Response from Hotel Sfera-Khoo on 7 Oct,2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MOHD AZLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Hotel Sfera-Khoo on 22 Sept,2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with my stay. Good staff. Fast check in and check out. Got two options menu for breakfast that is local or western and you need to choose one. The food is good. I chose local food. Just I think the portion need to be bigger a little bit.
Stayed 1 night in Sep 2020
Response from Hotel Sfera-Khoo on 22 Sept,2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Mun

Business traveller
Disliked: Cleanliness
Overated in the apps. Hotel running in poor condition due to no upkeep of maintenance and housekeeping. Things running in poor condition as compare to before MCO. I usually stayed in this hotel for many times during business trip for years
Stayed 1 night in Aug 2020
Response from Hotel Sfera-Khoo on 11 Aug,2020
Thanks for staying with us. We appreciate your feedback. We will this accordingly.

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Hotel Sfera-Khoo on 22 Jul,2020
Thank you for staying with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and facing the pool like we are staying on the ground floor.
Stayed 1 night in Jul 2020
Response from Hotel Sfera-Khoo on 22 Jul,2020
Thank you for staying with us.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special but everything ok. Friendly staff, delicious breakfast set, facilities provided ect.
Stayed 1 night in Jun 2020
Response from Hotel Sfera-Khoo on 22 Jul,2020
Thank you for staying with us.

8/10 Good

Bryan, KL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. TV channel was bad and most of the channel cannot watch.
Stayed 1 night in Jun 2020

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok. Not bad
Stayed 1 night in May 2020
Response from Hotel Sfera-Khoo on 22 Jul,2020
Thank you for staying with us.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

CHEAH

Stayed 2 nights in Mar 2020

6/10 Okay

Grant

Liked: Staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Xxxx

Travelled with partner
Disliked: Staff & service
Nice yet expensive
Stayed 2 nights in Feb 2020

8/10 Good

NizamAziz, Kuala Lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room smell terible when we entered the room, they switch the room unfortunately the tap in the toilet was spoilt and the toilet cant flush properly
Stayed 1 night in Jan 2020

8/10 Good

RAJENDRAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was okay
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked location of it
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars Hotel but feel like 3 stars only
Room was too small for a deluxe king. Very poor reception on TV signal. WiFi speed was so-so. Hotel parking very limited. If park at shoplot got risk of bird poo and got summon.
Stayed 1 night in Nov 2019

10/10 Excellent

Hamdan, Melaka

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Nov 2019

10/10 Excellent

Sukwanlaa

Stayed 1 night in Nov 2019

8/10 Good

Lip Hean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying
Only set back is limitation of car park and the hotel doesn't even care to provide or sell the parking coupon.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and the staffs are friendly
Stayed 2 nights in Oct 2019

8/10 Good

AcKong, SG

Travelled with family
Liked: Staff & service, amenities
Toilet in Room 329 has sewage smell. Bedsheet has stains. Television has very limited channels. Should maintain the lights as some of the lights cannot be switched on. Aircon is cold, bed, pillows are comfortable. Breakfast is average.
Stayed 2 nights in Oct 2019

8/10 Good

Mogan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Tan

Disliked: Property conditions & facilities
NORMAL
Hotels environment is old, the room light is too dim with old air conditioning system.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. But poor tv broadcast.
Stayed 1 night in Aug 2019