Front of property

Reviews of La Chiusa Boutique Inn and Restaurant

3 out of 5
La Chiusa Boutique Inn and Restaurant
Via Della Madonnina 88, Torrita di Siena, SI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 48 reviews" "
Rating 8 - Good. 12 out of 48 reviews" "
Rating 6 - Okay. 5 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect setting and staff. Cannot say enough about this property. Wouldn't stay anywhere else.
Stayed 2 nights in Nov 2023
Response from owner on 8 Jan,2024
Thank you very much!

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and the area! So beautiful! Would recommend highly!
Stayed 2 nights in Oct 2023
Response from owner on 30 Oct,2023
Thank you very much! We hope to see you again.

8/10 Good

Malek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Amazing property, wonderful views, friendly staff, water was an issue twice and jacuzzi does not work
Stayed 1 night in Jun 2023
Response from George on 19 Aug,2023
Thank you. Unfortunately you were here when there was little water in the valley. It was very temporary and was fixed within a few hours. The jacuzzi was broken and we were waiting on the repairman. I am sorry, but we cannot make a mechanical repair in a minute. We have to wait for the technician

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay with a wonderful view!
This was our first trip to Italy and we found that La Chiusa was a perfect spot midway through our trip. A relaxing & inviting environment with a picture perfect view! The rooms are as described, we had a delicious meal at the restaurant with great service and the breakfast buffet was plentiful. The gardens and grounds are well maintained and enjoyable to stroll. We would definitely stay again and recommend to others.
Stayed 2 nights in Apr 2023
Response from Elisa on 18 May,2023
Dear Stacy, thank you so much for your review ! Can wait to see you soon! Elisa

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views of Tuscany. Lovely helpful staff.
Stayed 2 nights in Apr 2023
Response from Owner on 26 Apr,2023
Thank you. We want every guest to have a 5-star experience. What can we do to earn a 5-star rating?

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem! Fairytale setting; superior food, service, amenities; life-changing vistas. I don’t know when but I’m coming back!
Stayed 2 nights in Apr 2023
Response from Owner on 15 Apr,2023
Thank you very much for your kind words!

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place in the Countryside of Tuscany
We stayed one night, which wasn’t long enough, so we will be back. This is a property best to be considered for a trip to relax, enjoy the amazing scenery and get restored. It is a 15 minute drive to the Montepulciano, in the middle of the countryside with incredible views across the valley. The rooms and property are charming with their brick floors, shutters and furnishings. Check in before 8 PM, and be sure to tell them at least one day ahead if you want to eat in the restaurant. Otherwise, you will have to go off property. The breakfast was absolutely wonderful. Not only were there the wonderful pastries, fruit, cheeses, meats,etc., they will make you eggs to order. Huge bathroom and tube in our room. Only suggestion, replace the cheeky US pictures with some nice local prints, and the vibe will be perfecto. Thanks, for the bottle of Prosecco in our room! It was a wonderful touch.
Stayed 1 night in Nov 2022
Response from Owner on 12 Apr,2023
Thank you very much.

8/10 Good

Tristan

Liked: Cleanliness, staff & service
Beautiful setting
We enjoyed our stay here, we booked two nights and ate at their restaurant one of those nights. The food and wine were very enjoyable with a beautiful setting. The staff were great. The free breakfast was very good, a mix a fresh fruit and treats with eggs to order, the coffee was very good. The rooms are a little dated, our toilet seat was broken (room number 5) which was annoying, other than that the bathrooms were ok and a good size. Overall we’d recommend this place, it’s good value for money.
Stayed 2 nights in Sep 2020
Response from Owner on 12 Apr,2023
Thank you. The rooms are part of a 1700 year old structure and we want them to keep that character. You will find that our bathrooms and faculties are modern.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Chiusa was absolutely marvelous. It was the most charming property and the staff were the nicest, most wonderful people.
Stayed 3 nights in Oct 2019
Response from Owner on 26 Oct,2019
Thank you very much for the kind words. We enjoyed meeting you. Please come back and see us.

10/10 Excellent

JK, San Jose, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and secluded property in a remote area near Siena. Overlooking Montepulciano, this farmhouse style property is located near a small mountain village of Montefollonico. If you are looking for a secluded, quiet place in a beautiful Italian countryside you won't be disappointed.
Stayed 1 night in Oct 2019
Response from owner on 22 Oct,2019
Thank you very much for your kind words. Please come back and see us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from owner on 4 Sept,2019
Thank you very much for your nice review. Please come see us again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to have a laid back and relaxing stay. The property is huge and peaceful. You’ll have the impression that you own the hill :)
Stayed 1 night in Aug 2019
Response from Luigi on 20 Aug,2019
Thank you very much we are glad to know that you liked the place! Warm regards

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location. Excellent value.
Stayed 2 nights in Aug 2019
Response from George. Owner on 19 Aug,2019
Thank you for the nice words. Please come back and see us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from owner on 26 Jul,2019
Thank you for staying with us. Outstanding service is extremely important to us. Please let us know how we increase our star rating.

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019
Response from owner on 26 Jul,2019
Thank you for staying with us. Outstanding service is extremely important to us. Please let us know how we increase our star rating.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from George on 9 Jan,2019
Thank you for you review. Please come see us again.

10/10 Excellent

Duane, San Miguel de Allende Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and restaurant
Stayed 4 nights in May 2018
Response from George on 9 Jan,2019
Thank you for your review. Please come stay with us again.

10/10 Excellent

robert, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable!
Oh, my! What a place! Our disappointment with the urban atmosphere entering this establishment ended when we got out of our car. It faces the beautiful hills of Chianti. The ever present owner , Unberto, is a Classic figure who is delightful, full of stories, a philosopher, a chief, The food is exceptional, prepared with local products farm to table. The restoration of the property, excellent food, outstanding staff, comfortable clean rooms all make this a place you will never forget. We thought we were at the estate where the rural scenes from “The Godfather “ were filmed. And truly , Umberto is Marlin Bando with much more charm. You will never want to leave.
Response from George on 9 Jan,2019
Thank you for your review. Please come stay with us again.

10/10 Excellent

Albert B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscany Cornicopeia
Fabulous Superb
Response from George on 9 Jan,2019
Thank you for your review. Please come stay with us again.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome as usual.....
Amazing as always. Umberto, Luigi an Giampaolo are always welcoming and over the top attentive. Stunning morning views with our coffee and breakfast make the mornings even more fabulous. Wouldn't stay anywhere else in Montefollonico and area! The only downside would be sketchy wi-fi in rooms......excellent in dining areas and open spaces.
Response from George on 9 Jan,2019
Thank you for your review. Please come stay with us again.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in the heart of Tuscany
I loved the staff and restaurant at La Chuisa. When we arrived, Luigi, the concierge and Dania, a Michelin-starred chef personally came out to give us a warm welcome. The maitre 'd was very attentive and knew our preferences for breakfast after the first morning. My room was simple, clean and comfortable with a spacious, fully equipped bathroom, which included a towel warmer that was perfect for drying hand-washed items. I had a great view of Montepulciano perched on a hilltop across the valley from my window. Olive and fig trees grace the peaceful property. Luigi booked our travel back to Rome and got us a half-price deal on the high speed train. One afternoon when I was reading on the terrace with my sister, a waiter brought us a tray of bread, prosciutto, and fresh figs (he said they were the last figs of the season from the village). A few people in my group complained about not having screens in the windows or finding spiders in the room but that wasn't an issue for me. I would definitely stay here again.
Stayed 1 night in Sep 2017
Response from George on 9 Jan,2019
Thank you for your review. Please come stay with us again. We are remodeling this year. Please come visit us again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel with view of Montepluciano
We enjoyed our stay in the area - we found it a very central location, and it was interesting to stay in an old estate. We were warmly greeted by staff, and offered a lovely glass of prosecco. The rooms were big and with beautiful views of the grounds and neighbouring Montepluciano. The bed was uncomfortable and very hard. The fridge was not working but they didn't mention it until I brought it up and our food was spoiled. We had a nice dinner at the restaurant, and it felt very lavish. With this being said, my boyfriend found the staff to be pushy and was uncomfortable during almost every interaction. The breakfast that was included was lovely, however, by the last day we found that they were not providing the same amounts of meats and cheeses, or being offered yogurt. We wondered if it was because we didn't dine at the restaurant every night which felt like the expectation. Overall, the place was central to a lot of villages and we really enjoyed the area but I am not sure I would recommend staying there to a good friend. However, it might have been how we read the situation.
Stayed 3 nights in Sep 2017
Response from George on 9 Jan,2019
Thank you very much for your review. La Chiusa has new owners and everything is being updated and fixed. We have hired a full-time handy-man and gardener so things will always be in fantastic shape! We are adding additional housekeepers to make sure everything is always clean and up to our high standards. And...yes...breakfast is now included! Please come back and see us again.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
furnishings are tired
Needs some tender loving care and improvement of style.
Response from George on 9 Jan,2019
Thank you very much for your review. La Chiusa has new owners and everything is being updated and fixed. We have hired a full-time handy-man and gardener so things will always be in fantastic shape! We are adding additional housekeepers to make sure everything is always clean and up to our high standards. Please come back and see us again.

10/10 Excellent

William, Brisbane

Liked: Staff & service, property conditions & facilities, room comfort
Great place to relax
We spent 5 days at La Chiusa and really enjoyed our time there. It is a great location making it easy to explore the Tuscan region. La Chiusa staff are fantastic and always willing to help when required.
Response from George on 9 Jan,2019
Thank you for your review

10/10 Excellent

La Chiusa, Montefollonico, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge, Luigi is wonderful can do anything. The view across the valley to Montepulciano is worth a special journey in itself. The restaurant is expensive , but a must do at least once. Great, more typical restaurants a few blocks away in little village of Montefollonico. Youre an hour from Montalcino, half hour from Abbey of Monte Oliveto Maggiore, half hour from Montipulciano, hour from Florence by autostrada. Siena is also close by car.
Response from George on 9 Jan,2019
Thank you for your review. Come see us again. Luigi is now the General Manager.

8/10 Good

daniele

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura immersa nel verde, servizio ristorante di alta qualità (anche cucina vegetariana), pet friendly, personale gentile e disponibile. Parcheggio gratuito, buona posizione per visitare borghi e paesi presenti nei dintorni.
Stayed 2 nights in Dec 2023
Response from owner on 8 Jan,2024
Thank you for your review. How can we have 5 stars?

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso Lugar. Muy especial con una vista grandiosa!
Stayed 1 night in Jul 2023
Response from George on 15 Oct,2023
Grazie!!!

10/10 Excellent

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de très bon niveau
Très bon séjour, le personnel est aux petits soins. Tout s'est très bien passé. Je recommande
Stayed 14 nights in Aug 2023
Response from G on 19 Aug,2023
Thank you very much for your kind review.

10/10 Excellent

Gabby

Stayed 2 nights in Jun 2023
Response from G on 19 Aug,2023
Grazie

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Owner on 12 Apr,2023
Thank you very much!

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and a good restaurant
The setting is beautiful and the breakfast and dinner at their restaurant was amazing.The room we had facing the swimmingpool could have been more inviting with a walkway to reach the room with luggage. The room itself was nice. The furniture could have been a bit more practical with a bedside table etc. The bathroom was excellent, big and new.
Stayed 2 nights in Apr 2022
Response from Owner on 12 Apr,2023
Thank you

6/10 Okay

Verified traveller

Disliked: Room comfort
Not as expected...
The room was not as expected. We were disappointed considering the photos we had seen. Small, not very clean and with insects inside. The breakfast was good and the scenery beautiful. The time of the check out was at 10:00 which was very unusual and inconvenient. In general, the location is excellent and the staff indeed polite and helpful especially the girl at the reception.
Stayed 2 nights in Sep 2021
Response from owner on 28 Sept,2021
Dear Anonymous. We are surprised since all rooms have photos on the website so you can choose the room you want. As for insects and cleanliness--this is impossible as our rooms are cleaned by a team of 4 people and inspected before they are turned over to guests. As for check out--this is in our information--you could have asked for a later check out and I am sure we would have accommodated you. But, since you are anonymous, I guess we really never know how to address your concerns.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schönes Zimmer, riesiges Bad mit Badewanne. Anlage ist schön gelegen mit Top Aussicht auf toskanische Landschaft, ruhig. Gutes Restaurant im Haus. gutes Frühstücksbuffet mit viel Auswahl.
Stayed 2 nights in Sep 2020
Response from owner on 21 Sept,2020
Thank you for your review

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Dec 2019
Response from owner on 28 May,2021
grazie

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne étape. Motard friendly
Plomberie un peu capricieuse pour l’eau chaude mais bon emplacement pour visiter la Toscane. Personnel sympa et bonne table sur place
Stayed 1 night in Aug 2019
Response from owner on 28 Aug,2019
Thank you very much for the nice review. Please come see us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kultur, Kunst und Gastronomie in der Toscana
La Chiusa war nicht leicht zu finden, weil wir mit dem Navigationsgerät über Torrita di Siena - offizielle Adresse des Hotels - geführt wurden, ein Umweg. Stattdessen wäre Montefollonico angebracht gewesen. Das Hotel liegt in schöner Lage auf einem auslaufenden Hügel. Der Parkplatz ist gut erreichbar und liegt in Hotelnähe. Die Zimmer beziehungsweise Räume sind in diesem historischen Gebäude ebenerdig gehalten. Sie sind ausgesprochen weiträumig gestaltet: überdurchschnittlich grosses Bett, ein Baderaum, der seinesgleichen sucht sowie einen zusätzlichen Raum,mit Toilette und Dusche. Alle Räume sind mit viel Stil und Geschmack eingerichtet. Das Frühstücksbuffet ist reichhaltig und schmackhaft und lässt keine Wünsche offen. Das Abendessen, das à la carte gereicht wurde, war ausgezeichnet. Die Weinkarte ist gut assortiert mit Gewächsen aus der Region und anderen Weingütern aus Italien. Wenn wir wiederum in der Gegend verweilen, werden wir bestimmt wieder in der La Chiusa absteigen.
Stayed 1 night in Aug 2019
Response from owner on 18 Aug,2019
Thank you very much for your wonderful review. It was very nice to meet you. We look forward to seeing you again.

10/10 Excellent

Egidio Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale gentilissimo e disponibile, location tranquillissima inserita in una pace unica. Dopo un piccolo problema subito risolto siamo stati molto bene. Anche la colazione è da attenzione: buffet molto fornito e con possibilità di tavoli interni ed esterni, favolosa!
Stayed 1 night in Aug 2019
Response from owner on 28 May,2021
thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beliggenhed, charmerende sted, udsigt💚 Personalet skaber god atmosfære💕
Stayed 7 nights in Jul 2019
Response from owner on 23 Apr,2022
Thank you

10/10 Excellent

Antonella, Bologna Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo contesto ottimo il cibo e l'accoglienza
I proprietari Dania e Umberto sono persone meravigliose Ti fanno sentire a casa
Stayed 2 nights in Apr 2018
Response from George on 9 Jan,2019
Thank you for your review. Please come stay with us again.

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stupendo!!!
Siamo stati per 3 giorni in formula mezza pensione: si mangia divinamente! Il servizio e' di elevatissimo livello : professionalita' e cordialita' al massimo. Grande lista di vini. Colazione servita al tavolo. Location tranquilla immersa nel verde ma a pochi km dai principali borghi della zona (Montepulciano, Pienza ecc...). I titolari Umberto e Dania sono persone squisite disponibili a soddisfare qualsiasi esigenza. I camerieri Osman e Giampaolo fantastici.
Response from George on 9 Jan,2019
Thank you for your review. Please come stay with us again.

10/10 Excellent

Danielle Diniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!
O Hotel fica no alto com uma paisagem belíssima, sem falar da localização estratégica para quem está de carro, pois fica muito próximo das outras cidades famosas da Toscana. Quarto e banheiro espaçosos. Recomendo o restaurante do hotel, o filé com trufas é maravilhoso. Os funcionários são super prestativos. Café da manhã muito bom.
Stayed 2 nights in Jan 2018
Response from George on 9 Jan,2019
Thank you for your review. Please come stay with us again.

6/10 Okay

Leif

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017
Response from George on 9 Jan,2019
Thank you very much for your review. La Chiusa has new owners and everything is being updated and fixed. We have hired a full-time handy-man and gardener so things will always be in fantastic shape! We are adding additional housekeepers to make sure everything is always clean and up to our high standards. Please come back and see us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aconchegante
Hotel aconchegante para quem irá conhecer a toscana. Comida maravilhosa e equipe atenciosa.
Response from George on 9 Jan,2019
Thank you very much for your review. La Chiusa has new owners and everything is being updated and fixed. We have hired a full-time handy-man and gardener so things will always be in fantastic shape! We are adding additional housekeepers to make sure everything is always clean and up to our high standards. Please come back and see us again.

10/10 Excellent

AAslaug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic to be back in Montefollonico and La Chiu
Back after about 20 years. Only sorry that the restaurant was closed because that was one of the best we have been to. A bottle of vine from the chef, Dania to say sorry for that. Montefollonico is one of the most charming hill top towns in Tuscany
Response from George on 9 Jan,2019
Thank you very much for your review. Please come back and see us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La Chiusa värt ett besök
Trevlig ägare, och fantastisk mat på restaurangen. Utsikten från verandan och trädgården är helt otroligt vacker! Däremot var sängarna hårda. Vi hade nästan inget varmvatten i badrummet, så det gick inte att använda det stora mysiga badkaret.
Response from George on 9 Jan,2019
Thank you very much for your review. La Chiusa has new owners and everything is being updated and fixed. We have hired a full-time handy-man and gardener so things will always be in fantastic shape! We are adding additional housekeepers to make sure everything is always clean and up to our high standards. Please come back and see us again.

6/10 Okay

Wolfie, Frankfurt

Liked: Staff & service
Disliked: Property conditions & facilities
Ruhiges Landhaus mit Toskana-Ambiente
Ich war ein Wochenende im Mai 2014 im La Chiusa, und war wohl der einzige Hotelgast und einer von sehr wenigen Gästen im Restaurant am Samstagabend. Hervorzuheben ist das sehr freundliche und hilfsbereite Auftreten des Personals, die angenehme Größe meines Zimmers, sowie die schöne Lage des Hotels mit guten Ausflugsmöglichkeiten. Dafür nimmt man die individuelle, teilweise angejahrte und recht pragmatische Ausstattung des Zimmers, und den naturbelassenen Garten gerne in Kauf. Das Restaurant mit seinem offenen Kamin wirkt einladend, der Service ist sehr stilvoll und die Präsentation des Zwirbelns der Pici, einer toskanischen dicken Spaghettiart, an meinen Tisch war eindrucksvoll. Allerdings konnte die Qualität der Speisen die hohen Erwartungen nicht ganz erfüllen. Dafür ist die Preisgestaltung des Menüs sowie der umfangreichen Weinauswahl, doch recht ambitioniert. Das Preis-Leistungsverhältnis des La Chiusa im Hotel und Restaurant stimmt z.Zt. nicht. Vielleicht sollte man sich einmal die Arrangement-Angebote anschauen.
Response from George on 9 Jan,2019
Thank you very much for your review. La Chiusa has new owners and everything is being updated and fixed. We have hired a full-time handy-man and gardener so things will always be in fantastic shape! We are adding additional housekeepers to make sure everything is always clean and up to our high standards. Please come back and see us again.

10/10 Excellent

yukio take

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful
beautiful location and food. トスカーナ地方の休日を満喫しました。  
Response from George on 9 Jan,2019
Thank you for your review. Come see us again.