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Reviews of Hidatei Hanaougi

4 out of 5
Hidatei Hanaougi
411-1-1 Honobu-cho, Takayama, Gifu-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 140 out of 187 reviews" "
Rating 8 - Good. 36 out of 187 reviews" "
Rating 6 - Okay. 7 out of 187 reviews" "
Rating 4 - Poor. 3 out of 187 reviews" "
Rating 2 - Terrible. 1 out of 187 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yang

10/10 Excellent

Franz

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

S, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to spend a few days. The ryokan is very authentically Japanese. The staff was helpful wherever we needed them. The food Is good, though our best meals were in restaurants in Takayama. Most of all, the hot springs are AWESOME. The water is so thick with minerals, so rich. We didn’t want to leave.
Stayed 2 nights in Jan 2020

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

J, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and efficient from Day 1. Everything was well taken care of, especially Atsushi. All staff do speak English, so it makes thing easier. In fact after making my reservation, I received an email immediately from the hotel that my reservation is confirmed and asked us for more information about all travelling guests to ensure that we have a pleasant stay there. There’s also a free shuttle from the train station to the ryokan. Love the onsen there too. Overall, we had a good time.
Stayed 2 nights in Jan 2020

10/10 Excellent

Justin, Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese onsen hotel with best hospitality.
Stayed 2 nights in Dec 2019

10/10 Excellent

Wing Kiu Kitty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You must go there!
Lovely lovely stay! Cannot ask for more!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 star is an understatement
Very, very good. Only thing was the location, 20~30min walk in straight line from the station, however complimentary shuttle bus was good. Service can be compared to other big named hotels (Ritz carlton, shangri La, Conrad) shame its not a chain hotel to use my gold status. Food was very good. Chose inclisive dinner and breakfast. Perfect if you can try new things and not too picky. Otherwise, tell them what you dont want in advance amd they are happy to accommodate. Open air onsen, perfect temperature. Proper onsen so the water is running 24/7. You can hear the water running when sleeping but we found it comforting. Staff are very friendly from check in to check out. We had a lovely stay and highly recomended
Stayed 1 night in Dec 2019

10/10 Excellent

Gen Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect!
Impeccable service. You can just indulge your senses in this ryokan and not want to leave. If only they offer a more affordable massage package at roughly 100yen per minute... There’s just so much food to be eaten over the whole day.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services, nice quiet area, tradition inn
Its away from the main area but we had great quiet time, the shuttle bus to station is good, the food is awesome , both private and public onsen is great!! When were there was not that busy, even tho public onsen its less than 5 ppl most of the time. Host can speak English, good enough to communicate.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Ann, London

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very unique experience sleeping on the futons and trying the Japanese food.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fun property and facilities, nice baths
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful serene place to stay. Lovely onsen. Awesome food. Courteous friendly staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Wakana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL
This was the best ryokan I have ever stayed. Everything about this place was perfect. Foot bath, ramen store (night snacks), souvenir store, several big baths, beautiful and delicious dinner that included wagyu (Japanese beef) and the delightful breakfast....The staff was kind, warm and welcoming. I would definitely recommend this place to whoever plans to go to Takayama.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Staying at this ryokan was a highlight of our Japan trip. Although it may seem expensive the Dinner an Breakfast experience was well worth it
Stayed 1 night in May 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
This is a top end hotel with heightened understanding and practice of customer service. Though it is in a residential type setting, you feel a part of nature. The lobby is magnificent. Staff are attentive to the extreme. Couldn’t be happier. Worth the price if you’re looking for a pampered experience.
Stayed 1 night in May 2019

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ein wunderbares Riokan!
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Hotel had a choice of rooms with or without private bath. We chose the room with private bath which included breakfast and dinner. The rate is very expensive and for the rate paid, you can get other properties with view. Hidatei Hanougi is located in a residential area within Takayama.
Stayed 1 night in Apr 2019

10/10 Excellent

Minesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan tour
It was an amazing stay
Stayed 2 nights in Apr 2019

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and convenient to town centre. Great meal variety and service is customer oriented.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality from hotel staff. Best English verbal and written skills I have ever experienced. Everything was done just right. Nothing more nothing less! Honestly the the soft skills of the staff were much better than many 6 star hotels in Japan.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay
Charming onsen hotel with very warm and attentive staff. Japanese style room was snug with 4 futon beds but otherwise no issues!
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great food. Highly recommended.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

inessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most enjoyable!!!
Stayed 1 night in Sep 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Sep 2018

2/10 Terrible

Shiv, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel experience ever!
My husband and I stayed at Hidetai Hanougi for 2 nights which included breakfast and dinner. First night after dinner my husband got violently sick and down with food poisoning. The staff cannot speak English and hence were not accommodating and left the room unclean and messy despite requesting a basic room clean and extra toilet paper and fresh towels three times. No one came for the room clean. The attendant assigned to us Tatsu was extremely inexperienced having worked in hospitality for less than a month with Hidatei Hanaougi being his first stint in hotel industry. He left us hanging between courses for over 30 mins and did not understand that my husband was terribly ill and needed sleep for a few hours after a very sleepless night. I strongly believe that if we are paying this amount of money for a luxury stay, the staff need to be experienced and well trained which wasn’t the case here. Absolute pity that we had one of the worst experiences we have ever had. We travel the world for leisure and this one is by far the worst experience. The only pro in all this was the service by this kind man with glasses at reception. He spoke English and was very kind and showed empathy for my husbands food poisoning situation. He was the only one who actually asked him how he was feeling. Thank you for that. We appreciate the kind words and the empathy. Besides that we wouldn’t recommend this place. Over priced, terribly amateur service with food poisoning capacity food.
Stayed 2 nights in Sep 2018

10/10 Excellent

Nira

An amazing hotel
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were terrific. Great at explaining and making us feel very comfortable while giving us the most genuinely Japanese experience of our trip.
Stayed 2 nights in Jun 2018

10/10 Excellent

., .

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the highlights of our trip to Japan.
Great staff in particular the young lady who served our amazing dinner and breakfast.
Stayed 1 night in May 2018

4/10 Poor

Eiko, Takayama, Gifu, Japan

Liked: Staff & service, room comfort
I reserved and paid $470 for a room with a private out door bath. The room the hotel gave us was without bath. The price is way too expensive for a room without an out door bath. We opted to pay additional $120 for a room with outdoor bath.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okok
The hotel should have more free shuttle bus service to the train station. The last bus from hotel to station was 11:10am but our train was 12:33pm bound for Tokyo. So, we had no choice but waited more than an hour in the train station.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service starts from welcome drink. Modern Japanese-style hot spring hotel，new, clean and warm. We book the open air bath room. It’s great for hot spring any time. Hida beef dinner is awesome. Japanese style breakfast is very rich. We will definitely come back for next stay in Takayama
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, traditional ryokan experience, onsen
Really great food, the lady that looked after us from beginning to end was Karu, she was very efficent and helpfull and her english was really good.
Stayed 2 nights in Oct 2017

10/10 Excellent

CHUN HUNG RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice onsen hotel for westerners
Very nice onsen that is English-speaking friendly. We stayed at a room with private open air hot spring tub, so we didn't use the public ones. Our friends said it's great too. The meals were fine. The location is a bit off town center.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christine, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly memorable stay
My husband and I spent two nights at Hidatei Hanaougi in mid-March, 2017. I would call this a "modern ryokan". If you are looking for a strictly authentic ryokan experience, this place will probably not fit your criteria. The meals, for example, are not served in-room, but in a private tatami room on the 2nd floor (each room is assigned its own dining room for the duration of the stay). But if you are looking for something in between traditional and modern comfort, I highly recommend Hidatei Hanaougi! After a lot of research, we decided on Hidatei Hanaougi because we really wanted our own bathroom, while most of the traditional, smaller ryokan we looked at had shared bathrooms (toilet/shower) between several rooms. We also wanted a room with a private onsen so that we could share the soaking experience together and not have to go to the separate men/women onsen. Of course, in a room with private onsen, you have the option of doing either! The kaiseki meals were beautiful, varied, and left us very full. The main course for dinner both evenings involved the famous Hida beef (which was indeed delicious). It happened to be yakiniku the first night, and shabu shabu the second. Going into our stay, we were expecting that we would want to take advantage of the late-night ramen bar downstairs, but we ended up being too full from our dinner! Wonderful hospitality from every employee we encountered, especially from our assigned host, Hiroko, who was with us for the duration of our stay

10/10 Excellent

Carmen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best choice in central Takayama
From the moment I stepped down fm the free hotel shuttle bus I felt the warm welcome from the hotel staff who were waiting dutifully outside on the entrance depsite the freezing cold temp. While checked in I were served with mint tea with biscuit by 2 very nice ladies in kimono who also walked me thro' the hotel facilities and made me understand well evyerthing I need to know for my stay (in good english) . The room I booked was with a private hotspring tub on the higher floor, which was extremely well decorated with tasteful and high qlty funitures and well stuffed with snacks and japanese teas (for free). The japanese futon was so comfortable I slept thro my night peacefully. However the real delights were the dinner and breakfast, which included so many courses all with exceptionally good qlty local foods and I was being served by a very sweet japanese lady with good knowlege into the local food and cultures. The public onsen was very very good, the semi-outside onsen for foot bath was another delight. All in all my stay was worth every penny I spent and for sure I will stay again in here if ever I will visit Takayama again.
public onsen
view outside hotel room

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic ryokan to stay
hotel was very nice. staff was very kind and fluent in english. Nice dinner Kaiseki and breakfast. A bit far from the downtown, but it was close to supermarket for shopping Very nice onsen facilities, especially open air bath Good to stay!

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional and relaxing
This is a traditional Ryokan. Dinner is spectacular - if blowfish jelly doesn't scare you. Our room (a suite, really) was enormous for Japan and the service (in a kimono) was great. Also has a very nice onsen spa. The only downside is the location in a residential and light industrial area. Not so picturesque for a walk, although the point really is to soak in the hot spring. They do have frequent shuttles to take you to and from scenic downtown Takayama though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Melissa, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ryokan in Takayama
We had an absolutely lovely time at this ryokan from the moment we got there and were given a welcome drink and sweet and our yukatas. The baths were beautiful and the service was outstanding. Most of the staff know enough english that you can easily get by if you don't know much Japanese. The dinner was excellent as well, and if you are still hungry later, try the ramen shop!

10/10 Excellent

Eduardo, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
We stayed here one night during our two week trip to Japan and was definitely a highlight. Service is beyond amazing, ryokan is super clean, and dinner and breakfast are an experience you can't miss.