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Reviews of Great Trails River View Resort Thanjavur by GRT Hotels

3.5 out of 5
Great Trails River View Resort Thanjavur by GRT Hotels
Vennar Bank, Pali Agraharam, Thanjavur, Tamil Nadu

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 23 reviews" "
Rating 8 - Good. 3 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manoranjan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The best place to stay in Tanjore
Stayed 3 nights in Mar 2024

10/10 Excellent

Paula

Stayed 3 nights in Feb 2024

4/10 Poor

HASMUKH

Stayed 3 nights in Jan 2024

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Manoj, Bradford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service. Right from entering the property. Great place to stay ❤️
Stayed 1 night in Jan 2024

10/10 Excellent

chandrasekar

Stayed 1 night in Jan 2024

10/10 Excellent

Rajanee

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful and great service. Breakfast was excellent.
Stayed 1 night in Dec 2023

10/10 Excellent

Ravindra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, staff very helpful and professional attitude Good food, great atmosphere
Stayed 2 nights in Dec 2023

10/10 Excellent

srinivasan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this property because of the GRT name and it was on the river. Its away from the hustle and bustle of the city and a narrow road takes you to the property. Check in was excellent, staff was courteous and its lush vegetation that surrounds the property. Peacocks and all sorts of birds are in the property. Its in the bank of river Vennar. No water in the river but lots of starks and peacocks running around . Food for lunch or dinner is where it needs some more options for vegetarians. Samosas for appetizers had cheese in it . Think they need to stick to traditional samosas. Breakfast was good and the smily chef made excellent pooris, dosas and vadas. Staff was very courteous and helpful. Overall an excellent choice for people that prefer a quiet tranquil escape and i will come back and stay at this property again
Stayed 1 night in Dec 2023

10/10 Excellent

Balaji, CHESTER SPRINGS

Stayed 1 night in Dec 2023

10/10 Excellent

Nainpriya

Stayed 1 night in Dec 2023

8/10 Good

KRISHNAN

Stayed 2 nights in Sep 2023

10/10 Excellent

Uma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, away from the bustle of the town.
Stayed 2 nights in Aug 2023

10/10 Excellent

Satish

Stayed 1 night in Jun 2023

2/10 Terrible

Som

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
First impressions are lasting impressions, or so they say. The staff and their demeanor couldn't be worse. 1. I don't know what the "white-skin"fetish is for the restaurant staff. There was a (French, I think) group of, maybe, 10 people. The chef comes and talks to them. Good. 2. A waiter comes, drops a couple of menus on my table. says he can't make what I am asking for (all I wanted was what was on their menu, except, two dishes served in the same plate, half-and-half, as I can't eat all of it). 3. I want to have a single malt, and he starts talking to me about how expensive it is. 4. I had to ask to see the manager and yell at him (don't know his name, though). and then he took my order to make all that I asked for the way I wanted them made (good guy!). 5. I was sitting on the deck for dinner, and out of courtesy, asked if I could smoke there. The guy pointed me to the far end of the deck as a "smoking area" and lectured me about how the law requires me to go there and smoke. Fair enough. 6. Except, a few minutes later, the part of the French group sitting at the table next to me is smoking at the table! The waiters - would bring me food and drinks, but would not even look or smile at me (probably, the manager gave them a piece of his mind). They tried to make up for it with some extra smiles the next morning, but too little too late! Now the good thing is - It's a great location. Nice rooms. Lovely, quiet and picturesque setting.
Response from Peer on 19 Feb,2023
Dear Mr Som Gollakotta, Greetings from GReaT trails Riverview Resort by GRT Hotels. At the outset, we sincerely thank you for considering and the confidence reposed on us. We stand committed in assuring you that every effort shall be made to continue to live up to your expectation. I would like to continue this mail on an apologetic note with regards to your initial perception during your dinner. I take the responsibility to impart more focused soft skills and sensitivity training to my colleagues. Except during this initial connect, I understand that your stay experience is memorable.We value your time to communicate to us. We spare no effort in in continuing GReaT trails Riverview Resort by GRT Hotels most preferred Resort of your choice. Looking forward to your next visit. Warm regards, Peer Mohamed General Manager 90030-21015

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They grow organic vegetables in their own garden and gave a complementary sample to me. I felt that it was a nice touch.
Stayed 3 nights in Jan 2023

8/10 Good

Shanjive

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little place off the city area. The room was very spacious and clean. The food was however very average. Could do much better. Due to its location getting in and out of the hotel is a bit of an effort. Ride share services won’t really pick you up from here as its isolated, so you are pretty much dependent on hotel’s recommended tuk tuk / car which charges you more than normal price. Overall good place to relax. Nice and quiet.
Stayed 2 nights in Sep 2022
Response from Amin on 2 Oct,2022
Dear Shanjive,Thank you for having spared valuable time to share your ratings and amazing feedback of GReaT trails Riverview Resort Thanjavur by GRT Hotels, in this forum. It gives me immense pleasure to know that our Resort will be recognized through your experience and keeps us highly motivated. THANK YOU!!We at GReaT Trails Riverview Resort Thanjavur by GRT Hotels are very happy to read that you enjoyed the Resort in its entirety - from its location, rooms and renowned South Indian hospitality.I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us and truly demonstrate our service philosophy “I Say Yes!” We hope to see you soon when your travels bring you to Thanjavur.Stay safe. Stay healthy.Best Regards,Aminudeen B Front Office Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming
Stayed 1 night in Mar 2022

10/10 Excellent

vaidehi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, eco-friendly amenities, wonderful location
Stayed 2 nights in Nov 2021

10/10 Excellent

CLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Yoshihiro

Stayed 2 nights in Oct 2022