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Reviews of bmj Shinjuku Okubo

2.5 out of 5
bmj Shinjuku Okubo
2-22-2 Hyakunincho Shinjuku-ku, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 116 reviews" "
Rating 8 - Good. 38 out of 116 reviews" "
Rating 6 - Okay. 5 out of 116 reviews" "
Rating 4 - Poor. 0 out of 116 reviews" "
Rating 2 - Terrible. 1 out of 116 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in! Very close to street full of food and two big subway stations, yet tucked in so it’s nice and quiet. Comfortable apartment style living, kind manager, highly recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

naoko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Jeffrey is so friendly and quick replying for my questions. The room is so cozy and tidy. I just have one thing negative point is no enough towels. I hope they provide medium size towels as well. Other things are very nice. Especially there is bath tub in the unit that is huge bonus point!!!! Overall, I was so satisfied to stay this condo.
Stayed 2 nights in Nov 2023
Response from Jeffrey on 1 Dec,2023
Thank you for staying with us.Please come again.

10/10 Excellent

Po Chee Carol

Liked: Cleanliness, property conditions & facilities
Room is spacious and clean Location is very good Staff are very nice Recommended
Stayed 13 nights in Apr 2023
Response from Jeffrey on 24 Apr,2023
Thank you for staying with us.Please come again next time.Thank you.

10/10 Excellent

Chung Yin Augustine

Travelled with partner
Liked: Amenities, property conditions & facilities
<5 mins walking distance to Shin-Ōkubo Station in Yamanote Line, which is conventient. The building is nicely maintained and stylish. The surrounding of the building is a bit quiet but overall I felt safe. On the other hand, you can barely hear any sounds at night so you can enjoy yourselves inside the room. However, once you walk down to the main street, the crowd makes you feel like you are in the 'upside-down world'. Not many amenities available, so please prepare by yourselves. Better to have basic things available there.
Stayed 3 nights in Nov 2022
Response from Jeffrey on 25 Nov,2022
Thank you for your stay!Please come back again!

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
The inside is nice but...(2 things to be aware of)
My apologies for the long comment but I wrote below believing the customers should know this information: First minus point was [No Elevator]. This information was not informed in advance and when I reached the property I had to have two men carry my luggage on stairs to 3rd floor. That time, the hotel staff convinced me that he would always help with carrying when I need, but then when I really needed him when checking out, NO staff was available at the property and I was in huge trouble. (I had to call a taxi driver so that he could help me although it is not his job...Japanese taxi driver is the kindest.) 2nd point to mention is that, you cannot use taxi to come to this property. The street is TOO narrow and complicated to find a way to get in where most streets are ONE WAY. Normal / professional drivers wouldn't be able to handle, only the locals who have houses there know how to drive the neighbors - I had 3 professional drivers trying to reach the property spending so much time but at the end all were unsuccessful. I hope this will be a help for the next customers.
Stayed 10 nights in Apr 2021
Response from Jeffrey on 13 May,2021
ご予約頂きありがとうございます。 またご利用ください。

8/10 Good

Charcoal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities are not that sufficient. Only the toothbrush is supplied. No comb or razor. Receptionist is very good at English and polite. If the Property can help with mailing postcard, it will be much better.
Stayed 4 nights in Nov 2019
Response from Jeffrey on 29 Nov,2019
Hi, Thank you for staying with us! We will consider on adding more amenities for our guests. Please come back next time! Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small room for 3 guest, hard to find, 10 minutes by foot to train station, close to Koreatown.
Stayed 1 night in Oct 2019
Response from bmj Shinjuku Okubo on 26 Oct,2019
Thank you for your review. Hope to have great time today!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and location. Comes with a laundry machine and a big tube
Stayed 1 night in Oct 2019
Response from Jeffrey on 13 Oct,2019
Thank you very much for your stay. Please come back next time.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family truely felt at home at BMJ Shinjuku! The apartment was spotlessly clean, comfortable and really well located. I highly recommend this property, the price is outstanding value also.
Stayed 12 nights in Sep 2019
Response from MJ on 7 Oct,2019
Thank you so much of your review. Hope to see you again soon in Tokyo!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean - nice comfy beds! The only thing that was missing were a couple bowls. Everything else was there. Great staff, great communication, great location!
Stayed 8 nights in Jun 2019
Response from Jeffrey on 28 Jun,2019
Thank you very much for your stay. Please come again.

8/10 Good

STEVE, LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Great location, very convenient for 2 metro stations and 2 main lines. - Good facilities, inc. washing machine (which works) and excellent wifi. - Very quiet and peaceful location, yet also very close to a busy area where you can buy anything you need. - The balcony is great for added space and for drying towels and clothes; the view isn't anything to see, but it is private. - Communication and instructions beforehand were clear and really helpful. - The apartment was ideal for me on my own, but I could not imagine staying here with my wife as it would be a struggle to accommodate more suitcases and there's not enough room or facilities for clothes storage.
Stayed 9 nights in May 2019
Response from Jeffrey on 20 May,2019
Thank you very much for your stay! Please come back next time. Thank you!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a convenient yet quiet area. Host is prompt in his communication as well
Stayed 4 nights in Apr 2019
Response from Jeffrey on 7 May,2019
Thank you very much for your stay. Please come again next time.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very conveniently located next to the train station! The apartment was smaller than expected, though still lovely. Check-in and check out couldn’t have been easier though! I would not recommend having a lot of luggage though, as it can be difficult getting everything up and down the stairs of the stations. I would stay here again without hesitation ^__^
Stayed 4 nights in Apr 2019
Response from Jeffrey on 23 Apr,2019
Thank you very much for choosing us! Please come back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exactly as expected. This is an awesome place to stay.
Stayed 7 nights in Feb 2019
Response from Jeffrey on 28 Feb,2019
Thank you very much for your stay. Please come back next time.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a short walking distance from Okubo Station. Staffs are friendly, the instructions are clear. The area are quiet and peaceful. The stairways are abit steep and small, unless our luggage are not heavy, should be fine. Probably can provide some light for the key retrieval area in the riser. Abit hard to see when we came back at night. A good stay at this motel.
Stayed 5 nights in Jan 2019
Response from Jeffrey on 20 Jan,2019
Thank you very much for your stay! Please come back next time. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable, requires searching
Staff were friendly and reasonably responsive via watsapp. The room was cramped for 2 due to the furniture, though floor area seems to be slightly bigger than ave hotel rooms. Condition of the room was clean, do note that the walk to the hotal at night can be quiet and requires walking through quiet lanes. Main street is busy, and the crowd is mostly made up of asian tourists and foreign workers. Cheap eateries abound along the main street. My room had the bed propped against a full length frosted glass window along the corridor. Takes some getting used to, esp when you see shodows hovering outside. They do have blinds for you to lower though.
Stayed 4 nights in Jul 2018
Response from Jeffrey on 26 Dec,2018
Thank you very much for your stay! Please come back next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Jeffrey on 26 Dec,2018
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, large size property for this area and very impressed with the gadgets in the bathroom (washing machine, heated toilet seat, automatic bath filler etc.). Although very near Okubo and Shinjuku and 2 nearby train stations, very quiet area so peaceful to relax when needed but also handy enough for shopping/nightlife. Owners were very helpful and spoke very good English thankfully due to my poor Japanese language skills. Would happily stay here again.
Stayed 14 nights in Oct 2018
Response from Jeffrey on 19 Nov,2018
Thank you very much for choosing us! Please come back next time with us. Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It's certainly a decent accommodation. I gave service a minus just because there's no service at all (no water or coffee in the room, no housekeeping etc) but that's understood from the beginning and probably to be expected with the price. There's also no elevator. Otherwise room is small but comfortable and it's a great location. Short walk away from subway stations.
Stayed 3 nights in Nov 2018
Response from Jeffrey on 14 Nov,2018
Thank you very much for choosing us! We hope to see you next time again!

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay.
Stayed 2 nights in Oct 2018
Response from Jeffrey on 26 Oct,2018
Thank you very much!

10/10 Excellent

S, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkably efficient and great value for money, centrally located - live like a local!
Stayed 3 nights in Jul 2018
Response from Jeffrey on 31 Jul,2018
Thank you very much fro choosing us!

10/10 Excellent

LN, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel on a quiet street
Very clean hotel on a quiet street but super close to JR train station on the Yamanote line, about a 3 minute walk (beware that it's a super busy station and not sure if there is elevator/escalator as we did not find any). Beds were comfortable. There is washer to do laundry with balcony to hang dry your clothes. Beware that you do need to lug your suitcases up to the second floor if you end up with a room on the second floor as there are no elevators. Jeffrey and Kiki were very accommodating with our luggage being forwarded on our checkin day and they can also keep your luggage on your checkout day. We arrived about 45 minutes earlier than the checkin time but the room was ready so we were able to check in earlier. Responses to emails are always very quick.
Stayed 3 nights in Jul 2018
Response from kiki on 11 Jul,2018
Thank you very much . Welcome to stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a wonderful location.
I genuinely enjoyed my stay. It was very clean and quiet. It has a great location since it's very close to the train stations. The communication is very good i had no troubles at all. Highly recommend and can't wait to go back soon.
Stayed 17 nights in Jun 2018
Response from kiki on 27 Jun,2018
Thank you very much for your stay. Welcome back again:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home very near MRT station. very CONVENIENT.
Home very clean, but 3 person stay in one room, a bit squeeze. Neighbour also quiet, peaceful. only the CROW very big and shout very loud. sum up one's experience ...very COMFORTABLE.
Stayed 7 nights in Apr 2018
Response from kiki on 30 Apr,2018
Thank you very much for stay. Welcome back next time:)

10/10 Excellent

Steve , Jersey City, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and convenient location!
The bmj team was very communicative and offered detailed information on how to access the property. Located between two nearby stations makes for a 3 minute walk to get some rest after a long day in the city. Highly recommended.
Stayed 3 nights in Apr 2018
Response from Jeffrey on 10 Apr,2018
Thank you very much for staying with us. Please come again!

8/10 Good

Manny, Cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in Obuku
Saw this gem on wotif. Wanted to stay near Shinjuku and looked on the map. Although it came up as a motel, it is more like a private guesthouse. Check-in window period between 4pm and 9pm. You send the passport copies beforehand if you can. I checked in at 5pm and was met by a lovely girl who showed us the unit. It was tiny but well furnished with all that you need. Great shower and toiet and a washing machine. Small kitchenette with microwave. Two comfortable single beds. Wifi and TV and study desk, Small balcony to hand your clothes after washing It was raining lots whilst I was there. The unit I was given was on the top floor and as there was only a bit of shelter when you get out the door you'd get pretty wet pretty quickly. Also needed to be careful on the wet stairs!
Stayed 2 nights in Mar 2018
Response from kiki on 26 Mar,2018
Thank you very much for your stay. Welcome back to Tokyo again. See you next time:)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018
Response from Jeffrey on 1 Mar,2018
Thank you very much for your stay. See you next time!

8/10 Good

Tzufeng

Liked: Cleanliness, room comfort
沒有樓梯之外一切都很好
房間沒有樓梯，住在三樓會需要自己扛行李，鄰居會在半夜煮飯，即使已經關窗戶味道還是會飄進房間。除此之外一切都很美好，環境很安靜、房間乾淨，床也舒適，離地鐵站非常近。
Stayed 4 nights in Jan 2024

10/10 Excellent

Ting Hsuan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
離JR步行約5-7分鐘，附近方便購物，接待人員親切

10/10 Excellent

Junyoung

Travelled with group
Liked: Cleanliness, room comfort
여기 괜찮습니다.
여기 숙소 괜찮습니다! 세탁기도 있구요, 넓은 아파트형식이라 좋네요 다만 위치상으로는 도쿄메트로가 멀어서 jr타시는분들께 추천
Stayed 1 night in Dec 2023

10/10 Excellent

Hao

Liked: Cleanliness, room comfort
推薦入住
飯店設計新潮美觀，房內空間足夠、環境舒適，飯店位置方便（周圍很多餐廳），距離商圈非常近，服務人員親切熱心。
Stayed 3 nights in Jun 2023
Response from Jeffrey on 7 Jun,2023
感謝您的入住。歡迎下次再次預約。

2/10 Terrible

GENTA, Suginami ku

Stayed 1 night in Feb 2023
Response from Jeffrey on 29 Mar,2023
ご利用ありがとうございます。またご予約をお待ちしております。

10/10 Excellent

Wing Lim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
BMJ非常鄰近JR，大概離大久保站5至8分鐘的距離。入住方便，有梳化，又有乾濕分離的廁所浴室，是體驗日本生活的好地方。
Stayed 2 nights in Jan 2023
Response from Jeffrey on 13 Feb,2023
Thank you for staying with us.Please come again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Quiet area next to lively one
For Tokyo larger rooms than usual, a nice bathtub, quiet area next to a very lively area. Staff friendly and helpful, cleaning costs a small fee and is done on demand, but the rooms are quite clean. I would definitely stay here again.
Stayed 13 nights in Oct 2022
Response from Jeffrey on 13 Nov,2022
Thank you for your reservation.Please come again.

8/10 Good

yip ming

Business traveller
Liked: Cleanliness
Stayed 11 nights in May 2022
Response from Jeffrey on 24 May,2022
Thank you for your reservation. Please come back again next time!

10/10 Excellent

???

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

Akiko

Travelled with family
Liked: Cleanliness, room comfort
Super helpful and friendly staff!
Even though our room was on the second floor, there was a friendly staff member to bring our luggage upstairs and down when we needed it. The room was super clean and having a washer and balcony to hang laundry on was handy. The location was convenient, close to the stations and restaurants but in a quiet residential area. When we had to leave our luggage somewhere after we checked out, they let us leave our luggage downstairs. Also, I realized too late that I forgot my bag with my laptop under their outdoor staircase, and they worked quickly to send me my bag safe and sound to my home address. Their efficient and professional customer service saved my laptop!
Stayed 14 nights in Nov 2021
Response from ソル on 13 Dec,2021
reviewありがとうございます。また今度東京にいらっしゃる時是非ご利用を宜しくお願い致します。

8/10 Good

Katsuno

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
長期滞在に向いています。洗濯機や電子レンジが付いているので、便利です。
Stayed 8 nights in Sep 2021
Response from Jeffrey on 12 Oct,2021
ご利用いただきありがとうございます。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
快適に過ごせます。
二回目の利用で4泊しました。部屋は静かで綺麗。隣の声も聞こえないです。食事も周りに沢山あるので食べにいけたり持ち帰りできたりと困りません。駅から近くまた利用したいとおもいます。
Stayed 4 nights in Jun 2021
Response from bmj新宿大久保 on 9 Jul,2021
いつもご利用頂きありがとうございます。またご利用をお待ちしておりますので、是非声かけてください！！ 宜しくお願い致します。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
とても清潔感があり、お部屋も使いやすく素敵な空間でした！ 案内してくださった方も親切で、道に迷って、たどり着けず、近くまで迎えに来てくださいました><ありがとうございました！
Stayed 1 night in Apr 2021
Response from Jeffrey on 13 May,2021
ご予約頂きありがとうございます。 またご利用ください。

8/10 Good

Jeongwook

Travelled with family
Liked: Cleanliness, room comfort
全体的に良かったですが顔をふくタオルがなくて不便でした。 洗濯の洗剤もサービス品として用意してくれたら良かったと思います。
Stayed 3 nights in Feb 2021
Response from ソル on 19 Feb,2021
今回はご利用いただきありがとうございました。 お客様の声に耳を傾け、信頼とご期待にお応えできるよう努力いたします。また今度も是非ご利用を宜しくお願い致します。

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020
Response from Jeffrey on 26 Jan,2021
ご利用ありがとうございます。 またご予約ください。

10/10 Excellent

たかたかりんりん, 兵庫

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
自宅で過ごすようなリラックスできる空間でした。立地が便利だから仕方ありませんが窓を開けると真向かいの住人と目が合うのでカーテンは閉めたままにしなければいけなかった。 あとは、清潔、便利、ドライヤー、空気清浄機、風呂の広さ、などとでもよかったです。
Stayed 2 nights in Oct 2020
Response from ソル on 26 Oct,2020
今回はご利用いただきありがとうございました。また今度是非ご利用のほどよろしくお願いいたします。

10/10 Excellent

ちか, 東京

Travelled with partner
Liked: Cleanliness, amenities
とっても良かった。 ホテルというよりは一人暮らしの部屋みたいな感じ、洗濯機もあるし、お風呂は広し最高。 歯ブラシなどは置いてないです。
Stayed 1 night in Aug 2020
Response from Jeffrey on 17 Aug,2020
ご利用ありがとうございます。

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
特にお風呂が素晴らしいです。担当のかたは韓国の人でしたが非常に丁寧で感動しました。ありがとうございました。
Stayed 28 nights in Jun 2020
Response from Jeffrey on 29 Jul,2020
ご予約ありがとうございます。 またご利用ください。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
大満足
駅からも近く、清潔感もあり非常に快適だった。 周辺には飲食店、コンビニ、スーパーもあるし、部屋に電子レンジ、冷蔵庫があるので便利。
Stayed 1 night in Jun 2020
Response from ソル on 8 Jun,2020
ご利用いただきありがとうございます。また是非ご利用のほどよろしくお願い致します。

10/10 Excellent

TOSHIHIRO

Travelled with family
Liked: Cleanliness, room comfort
goodでした
チェックイン時も丁寧でよかったです^_^家族で連泊でしたけど、とても快適に過ごせました。また機会があれば是非、宿泊したいですね(^｡^)
Stayed 3 nights in Mar 2020
Response from Jeffrey on 1 Apr,2020
ありがとうございます。 またご利用ください。

10/10 Excellent

HIROE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかったです
チェックインより早めに到着してしまいましたが丁寧に対応して頂きました。 アパートのようでゆっくりと滞在できました。ありがとうございました。
Stayed 1 night in Feb 2020
Response from Jeffrey on 29 Feb,2020
ありがとうございます。 またご利用ください。 よろしくお願いいたします。

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空間大，近JR車站（大久保、新大久保站），建議由大久保進出，人潮不會讓你擠不上電車，有浴缸（小孩超喜歡），設施一應俱全，老闆人親切可中文溝通，讚！
Stayed 4 nights in Jan 2020
Response from MJ on 25 Jan,2020
Thank you for your review!! Hope to you had great time with us. See you again soon in Tokyo!! Thank you!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一泊だけの利用でしたが、清潔で静かでとても快適に過ごすことができました。同行した友人もとても喜んでいました。また利用したいです。
Stayed 1 night in Jan 2020
Response from Jeffrey on 12 Feb,2020
ご利用いただき、ありがとうございました。 またご利用くださいませ。