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Reviews of Grand Nikko Tokyo Daiba

4.5 out of 5
Grand Nikko Tokyo Daiba
2-6-1 Daiba, Minato-ku, Tokyo, Tokyo-to

Reviews

9.4

Exceptional

Rating 10 - Excellent. 818 out of 1103 reviews" "
Rating 8 - Good. 217 out of 1103 reviews" "
Rating 6 - Okay. 42 out of 1103 reviews" "
Rating 4 - Poor. 17 out of 1103 reviews" "
Rating 2 - Terrible. 9 out of 1103 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
This property was a located in a Odaiba beautiful area and what you would expect from Tokyo. Their only draw back is that it’s on an island and must take a monorail to get to the main metro system. Hotel and staff were very attentive and responsive.
Stayed 2 nights in Apr 2024

8/10 Good

Arvin, Uragamidai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and the rooms were very clean. Problem was that room service needs to be ordered hours in advance. It was at 8pm I tried to order room service food on the website. It said room service ends at 11pm. I get an error saying “All tables are booked. Try ordering another day.” Definitely different compared to other hotels I’ve been to. If you want food after dinner time, you’re better off getting convenience store food at the nearby Lawsons.
Stayed 1 night in May 2024

10/10 Excellent

Masih

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well equipped hotel with good food and nice view. Just a bit far from tokyo centre. Having said that train station was so close to hotel and it made it very easy to travel around
Stayed 4 nights in Apr 2024

10/10 Excellent

Lu, Bothell

Liked: Cleanliness, property conditions & facilities
We had good time in this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Tekora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being here for the weekend. The staff and hotel are amazing and absolutely beautiful.
Stayed 3 nights in Apr 2024

8/10 Good

Haik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new appearance and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Amenities
Everything was wonderful
Stayed 1 night in Apr 2024

10/10 Excellent

Xu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convient
Stayed 4 nights in Apr 2024

10/10 Excellent

Meena, Shrewsbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this property.Eventhough it was further out of the main part of Tokyo it had very convenient access to the Monorail to Simbashi Station.Great views from the room with good sized Executive rooms...Really enjoyed the choice of snacks and quality of food in the Executive Lounge,and the service in the lounge given by Watanabe and his team was excellent.One thing that did let this hotel down was the breakfast choice in the Grill on the 30th floor..if you wanted fried eggs you could only have either a sausage or very fatty bacon without having to pay extra...in most hotels this would not be the case...no mushrooms,hash browns,grilled tomatoes were on offer and they really need to get a more powerful toaster or even for the size of the hotel 2 or 3 as people were queuing to toast their bread,rolls and croissants and using a toaster that took absolutely ages!!The dinner we had on the 30th floor Grill Restaurant however was delicious.The staff were very friendly in all areas.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Odaiba! Convenient for train into city. Wish there were more dining options at night or early morning. Hotel bakery was never open when we walked by.
Stayed 4 nights in Apr 2024

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a quiet area and had lots of shopping. Also had quick access to the train and a bidet in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick, Pomona

Liked: Cleanliness, amenities
Amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for anyone who likes Odaiba as location. It is either Hilton or Nikko and at this price point Nikko is a great choice. They accept overnight cruise guests and almost everyday a new cruise docks, so it can be overwhelming if you have any business at the lobby. Breakfast has long lines almost everyday. We used club room for breakfast but we see everyday long lines. We stayed 2 rooms for 4 nights. Overall we will come back
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly large rooms for a Japanese hotel and for the price. Food options were also great especially the multiple breakfast options since most things in the area dont open until 10am or later
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Lovely

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station right outside the hotel was really good, convenient for transport. The hotel itself was elegant and spacious, with a great view of the Tokyo Bay.
Stayed 6 nights in Apr 2024

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Jamie

Stayed 2 nights in Apr 2024

10/10 Excellent

Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay . There are 2 shopping mall in the area connected to both train station and a Hilton hotel. Cruise terminal is half a mile . We love everything . Food ,shopping, park and small beach and has its own Statue of Liberty next to the Daiba City Mall. Also you can see the Tokyo tower and sky tree.
Stayed 2 nights in Apr 2024

10/10 Excellent

Keith

Such a lovely hotel and we would definitely stay again.
Stayed 2 nights in Apr 2024

6/10 Okay

john

Travelled with partner
Disliked: Amenities
Most used a language computer to communicate
Stayed 2 nights in Apr 2024

10/10 Excellent

David, Carolina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Accesible to the Daiba train station plus bus transportation to other stations.
Stayed 3 nights in Apr 2024

10/10 Excellent

GRAHAM, KNUTSFORD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very large hotel but very good condition. A bit out of the centre but the monorail is next door to take you to a main hub for the metro. Please note your ticket on the monorail does not work on the metro so just get a return and not a day pass, unless you plan to use it more than once. Also note there are two different metro companies and it’s not clear which is which so a day pass on one does not work on the other. I think you can buy a day pass to cover both for around 800 yen. Regardless it’s all very cheap compared to London as are the taxis
Stayed 1 night in Apr 2024

10/10 Excellent

Nian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It nice and clean. Great location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Suvid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Near the train station. Lot of shopping nearby.
Stayed 3 nights in Mar 2024

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

reid, rancho palos verdes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is exactly as described.. only thing is that the breakfast is so under rated. It's really really good. The inside is a little dated but it's clean, much cleaner than American 5 star hotels. The gym is better than any gym I've ever been to
Stayed 3 nights in Mar 2024

10/10 Excellent

Delaney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel I have ever stayed at. The view is insane, they give you cute little jammies, a bathrobe, and any kind of toiletries you might need. Even had a skincare set in the bathroom! Staff were all very kind and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Constance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating with request for new room since tub was dirty. Bathroom tiles show wear and tear but we were given a better room that had gorgeous views so no complaints there. Service and amenities were impeccable and we loved the walking distance to the shopping and eating areas close by. It’s one of the most beautiful hotels in Japan with a grand lobby entrance, decor, and ambiance. Breakfast was tasty and reasonably priced. Would return in a heartbeat!
Stayed 2 nights in Mar 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, convenient location, big comfy room.
Stayed 3 nights in Mar 2024

6/10 Okay

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel had great views over the harbour and room size was very good but bathroom was dated and I’ve stayed in nicer 3 star hotels in Japan. DO NOT EAT AT THIS HOTEL! We had a drink and meal on the top floor which were both overpriced. Nice views but that’s it. The waiter spilt some of my drink too which he did clean up. Priced at Michelin star but average food. We had tastier food in the shopping centre opposite and its convenient location. Breakfast didn’t start until 7:30 and everyone was queuing. Also overpriced for average food. Better to grab something at combinis.
Stayed 2 nights in Mar 2024

10/10 Excellent

Edlira

Travelled with family
Very nice view of Tokyo towers and bridge. Train/ subway station is very close
Stayed 3 nights in Mar 2024

10/10 Excellent

Andris

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 9 nights in Feb 2024

10/10 Excellent

Ma.Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, clean and large rooms, and courteous staff. Walking distance to 2 malls about 8 minutes, 3-minute walk to Daiba station. Lawson and pharmacy right outside the hotel. Bakery and restaurants inside and outside the hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near to a train station , serviced by direct limousine bus service from Haneda and 10 minutes walk to the cruise terminal through the park . Superb customer service and excellent standard in the room even pyjamas provided ! A first for me. Shopping centres nearby , the Fuji Television centre to go to the view pod and small convenience store as well as chemist adjacent. Would definitely recommend and stay here again in Daiba
Stayed 1 night in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Amenities
Good location for night prior to cruise.
Stayed 1 night in Mar 2024

10/10 Excellent

Ty

Travelled with family
Liked: Amenities
Friendly, clean 👍👍👍
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access....lovely hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

Raymundo Jared

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay loved everything!
Stayed 13 nights in Mar 2024

10/10 Excellent

Simonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays at a hotel that I have had on my travels. I always enjoy the little extra touches that hotels provide and Grand Nikko excels in those extra touches which I throughly enjoyed. I also enjoyed that the metro was within short walking distance. If I make my way back to Tokyo I will definitely stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nagisa

Stayed 4 nights in Mar 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to the Diaba railway station and the International Cruise Terminal. Hotel is very clean and comfortable with a decent range of restaurants, some with excellent views of Tokyo.
Stayed 2 nights in Mar 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Mar 2024

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, staff are super friendly.
Stayed 3 nights in Mar 2024

8/10 Good

Young

Stayed 5 nights in Mar 2024

10/10 Excellent

Jhonny, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the stay here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jhonny, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy spend one week here.
Stayed 7 nights in Feb 2024