Xiamen Hotels

The stay in this place is the best good location good staff my stay here was very comfortable

Excellent hotel Quiet location which is difficult to find in China. Feeling of space in hotel,with excellent friendly service. If you want established charm and service ...stay here.

A nice hotel, but not as good compared to Langham in other cities. Rooms are clean, and there is a big mall just 10 minutes-walk away. Far from tourism sites like Gulang Yu, Xiamen University.

The best thing about this hotel is the staff and the surrounding park and gardens. In particular Jimmy at the reception was exceptionally good in helping me arranging my excursion trip to the Tulous. You can go out in the morning for a nice walk around the parks and gardens surrounding the hotel.

Amazing !!! the only down side was i didn't get enough time to enjoy the 5 star room etc... only had one night but would stay again

Excelant Stuff , Excelant service, Very confort and very clean, we recomanded for every one,.

Its not attached to the conference center it will take you 10 min walk

We had a great stay in a comfortable room. Hotel staff was very attentive, breakfast was decent from a westerners point of view (although the chef wasn't too great at making eggs). The dining area is very nice and modern. When i had trouble getting on the internet the woman at the front desk accompanied me to the business center to log onto their network. I would definitely stay here again.

Checking in process was a nightmare, as we waited to see the front desk staff who seemed to receive ones got closest to them and ignore the ones waiting in line. We were later interrupted and surrounded by unruly hotel guests. Front desk staff didn't intervene, as they either didn't know what to do or didn't feel it was their business and responsibility on the hotel premise. Supervisor next to them didn't seem to care what was going on and ignored our complaint, and let her inexperience staff act on their own. Guests were forced to go in and out the vast lobby through the only door, the revolving front one. The back entrance and business center were locked during business hours and no explanation was given. The usual greetings and smiles disappeared during the evening hours, as the bell boy and girl standing inside the revolving door stared at you and sized you up, another sign of lacking training and supervision. In general you get a world class hotel feel but when it comes to professionalism of staff, you are reminded of a third world country, and local standards prevail. In the event of emergency, it's hard to imagine getting out safe from the revolving front door (assuming electricity is still there to operated it).