Xiamen Hotels

A nice hotel, but not as good compared to Langham in other cities. Rooms are clean, and there is a big mall just 10 minutes-walk away. Far from tourism sites like Gulang Yu, Xiamen University.

Amazing !!! the only down side was i didn't get enough time to enjoy the 5 star room etc... only had one night but would stay again

Excellent hotel Quiet location which is difficult to find in China. Feeling of space in hotel,with excellent friendly service. If you want established charm and service ...stay here.

Exceptional staff and service. Hotel grounds beautifully maintained and quite large, with a number of buildings surrounded by gardens. Hotel has morning shuttles to major tourist spots and the ferry terminal, making it very convenient. Room was comfortable. The food in the Chinese restaurant on site was good except for a soup which tasted a bit odd, it was exchanged for a better tasting dish.

Excelant Stuff , Excelant service, Very confort and very clean, we recomanded for every one,.

Its not attached to the conference center it will take you 10 min walk

We had a great stay in a comfortable room. Hotel staff was very attentive, breakfast was decent from a westerners point of view (although the chef wasn't too great at making eggs). The dining area is very nice and modern. When i had trouble getting on the internet the woman at the front desk accompanied me to the business center to log onto their network. I would definitely stay here again.

Very nice hotel,really enjoyed my stay there. Definitely will choose your hotel if ever i go back to xiamen. Thank you very much.

Checking in process was a nightmare, as we waited to see the front desk staff who seemed to receive ones got closest to them and ignore the ones waiting in line. We were later interrupted and surrounded by unruly hotel guests. Front desk staff didn't intervene, as they either didn't know what to do or didn't feel it was their business and responsibility on the hotel premise. Supervisor next to them didn't seem to care what was going on and ignored our complaint, and let her inexperience staff act on their own. Guests were forced to go in and out the vast lobby through the only door, the revolving front one. The back entrance and business center were locked during business hours and no explanation was given. The usual greetings and smiles disappeared during the evening hours, as the bell boy and girl standing inside the revolving door stared at you and sized you up, another sign of lacking training and supervision. In general you get a world class hotel feel but when it comes to professionalism of staff, you are reminded of a third world country, and local standards prevail. In the event of emergency, it's hard to imagine getting out safe from the revolving front door (assuming electricity is still there to operated it).