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"The property itself was in a very excellent location, because you have easy walkable access to the Petronas Twin Towers, the KLCC park which has a wonderful colorful water fountain ⛲️ show at night with music. The Saloma Link Bridge which displays a colorful bridge changing colors every 10-20 seconds outside and inside of it. Also, Avenue K shopping mall is across from the twin towers that offer a variety of dining or fastfood and a grocery store. All those tourists attractions are free to visit...

"If you want to try refugees experience, this is a place to live. Bad smell in living room, very old & depreciated in door, no hot water from heater, no air-conditioning in bedrooms, main door safety lock broken......crazy"

"Worst 3 nights experience ever! Property does not have receptionist, only 1 security guard and very unfriendly. No computer, so even when we already book, they don't have the data. Security guard ask us to find the so called "Agent" somewhere in the building nearby there but did not give proper address or directions. So we have to walk around guessing which is the "Agent" office. We call Expedia and they are very helpful to call the building and reconfirm our stay. After long process finally...

"4 stars were given because all the electrical outlets in the unit did not have power. As a result, we could not charge our phones, laptop and Apple watch."

"This is managed by Maple Homes. The stay is still at Grand Ion Delemon hotel. Check in process however is not at Hotel Lobby. It is at the L3 carpark as Maple Homes do not have a physical reception desk. Hotel needs upkeep though. But overall, it is still a good stay."

"Everything was great"

"outdated, limited transport, dirty/smelly bed sheets"

"깨끗한 시설, 쉬운 체크인"

"This property is close to everything. Surrounded by plenty of restaurants and shopping malls. Descent staycation."

"the property is located at a very strategic location. There are restaurant that you can dine and convenient stores to get sundry at 8th floor where the gardens is located. However, the one annoying thing is the access card for service apartment often gets override by the resident's master key whenever you are in the lift to your floor. This lead to skipping your floor and taking you a joy ride before you can actually reach your floor when the lift is empty without residents."

"The location is close to a few malls and the tram station. The property is new and a nice view. However the service of the management is horrible. We arrived to the property and had to ask security to call the manament people. Then we had to wait a long time a considerable amount of time for someone to just hand over the keys and that was it. Noone to show is around or anything. The flat was nice but dishes were not clean. Wifi only works in one corner of the living room. As soon as we had...

"All is good except the Lift! We were at 33A, there no chance of get in! Need to squeeze in 1 family member at a time and all meet at the level where our car was parked. The whole process took about 1 hour! No joke. The management need to look into this… "

"I stayed for 6 nights at Park Royal, the suite was very comfortable and the hotel was clean and in a very good location for anyone wanting to stay in the Bukit Bintang area. It was also quiet at night, which I really appreciated. The staff at the hotel were all friendly and professional, I would definitely stay again if I ever get another chance to travel to KL. "

"Had the most excellent stay here with my husband and two teens. We had a double room suite & it was immaculately clean and spacious. The beds were super comfy. House keeping was fantastic. The sky pool was amazing. The breakfast was delicious. Staff were hospitable & welcoming. The restaurant upstairs had the most beautiful view & the Tapas were fresh and scrumptious. Hotel location was perfectly central. Highly recommend. "