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The Face Suites Kuala Lumpur

Photo gallery for The Face Suites Kuala Lumpur

Featured image
2 outdoor pools
View from Room
In-room safe, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, dishwasher, electric kettle

Overview of The Face Suites Kuala Lumpur

VIP Access

The Face Suites Kuala Lumpur

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60ยฐC
  • Follows industry sanitisation guidelines
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

Explore the area

  • Popular LocationPetronas Twin Towers13 min walk
  • Popular LocationSuria KLCC Shopping Centre15 min walk
  • Popular LocationKLCC Park16 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Choose dates to view prices

Superior Room, 2 Bedrooms

4.7/5 guest room rating
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 1 Bedroom

4.5/5 guest room rating
  • 82 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Bedrooms

4.6/5 guest room rating
  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

One Bedroom Grand Premier

4.2/5 guest room rating
  • 101 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Bedroom

4.5/5 guest room rating
  • 79 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Bedrooms

5/5 guest room rating
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Premier Room, 1 Bedroom

4.9/5 guest room rating
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

About this area

Kuala Lumpur

The Face Suites Kuala Lumpur is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in the city centre. Templer Park Country Club and Glenmarie Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kuala Lumpur Forest Eco Park and KLCC Park. Looking to enjoy an event or a game while in town? See what's happening at Merdeka Stadium or Bukit Jalil National Stadium. Guests love the property's convenience for public transportation: Bukit Nanas Station is 3 minutes on foot and Dang Wangi Station is 5 minutes.

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • KLCC Park - 16 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Kuala Lumpur Tower - 18 min walk

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

About this property

The Face Suites Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Kuala Lumpur City Centre with 2 restaurants
Along with 2 restaurants, this smoke-free aparthotel has 2 outdoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafรฉ and a rooftop terrace are on-site. Each apartment provides an LED TV with satellite channels, plus a kitchenette with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and a living room, and other amenities include free WiFi and room service.
The Face Suites Kuala Lumpur offers 200 forms of air-conditioned accommodation with washers/dryers and a safe. This accommodation offers separate living rooms. 42-inch LED televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, bathrobes, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
This information is provided by our partners.

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 85.0 per night

Bathrooms

  • Shower
  • Bidet
  • Toilet paper
  • Hairdryer
  • Towels provided
  • Bathrobes
  • Shampoo
  • Soap

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector
  • Security system
  • Smoke detector
  • Window guards

General

  • 200 rooms
  • 51 floors

Where to eat

  • Cafe iL Viso โ€“ Cafรฉ offering international cuisine. Serves light fare daily.
  • Deep Blue โ€“ Rooftop bar offering international cuisine. Serves lunch and dinner daily, happy hour available.

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
No pets and no service animals are allowed at this property

Property is also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur Kuala Lumpur
The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 814 out of 1390 reviews
5 - Excellent 59%
Rating 4 - Good. 417 out of 1390 reviews
4 - Good 30%
Rating 3 - Okay. 88 out of 1390 reviews
3 - Okay 6%
Rating 2 - Poor. 47 out of 1390 reviews
2 - Poor 3%
Rating 1 - Terrible. 24 out of 1390 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2021

4/5 Good

Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, room comfort
Others was great but the receptionist/front desk should be more polite
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Amazing. Excellent ambience and suite was clean and comfortable
Stayed 1 night in Dec 2020

2/5 Poor

Disliked: Cleanliness, room comfort
Disappointed beyond expectation of 5 star
1. 4 lifts but only 1 working per time, caused congested and long waiting and crowded. 2. main door look dirty, floor not clean, no toilet paper, limited kitchenware. 3. waiting 1 hour for breakfast serving just few customer. 4. hot water heater not function well. 5. not 5 star but should rate 3 star only.
Stayed 1 night in Dec 2020