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2 outdoor pools
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In-room safe, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, dishwasher, electric kettle

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays

Explore the area

    Popular LocationPetronas Twin Towers13 min walk
    Popular LocationKuala Lumpur Tower18 min walk
    Popular LocationSuria KLCC Shopping Centre19 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)52 min drive

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  • Superior Room, 2 Bedrooms

    4.7/5 guest room rating

    Room amenities

    • 95 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
    More detailsSuperior Room, 2 Bedrooms
  • Deluxe Room, 1 Bedroom

    4.5/5 guest room rating

    Room amenities

    • 82 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More detailsDeluxe Room, 1 Bedroom
  • Deluxe Room, 2 Bedrooms

    4.6/5 guest room rating

    Room amenities

    • 98 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 4
    More detailsDeluxe Room, 2 Bedrooms
  • One Bedroom Grand Premier

    4.2/5 guest room rating

    Room amenities

    • 101 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 2
    More detailsOne Bedroom Grand Premier
  • Superior Room, 1 Bedroom

    4.5/5 guest room rating

    Room amenities

    • 79 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More detailsSuperior Room, 1 Bedroom
  • Premier Room, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 123 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 4
    More detailsPremier Room, 2 Bedrooms
  • Premier Room, 1 Bedroom

    4.9/5 guest room rating

    Room amenities

    • 96 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More detailsPremier Room, 1 Bedroom

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, The Face Suites Kuala Lumpur is in the city centre. The area's natural beauty can be seen at KLCC Park and Lake Gardens, while Berjaya Times Square and Aquaria KLCC are popular area attractions. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Kuala Lumpur Bird Park, a top attraction not to be missed. Our guests love the property's convenience for public transport: Bukit Nanas Station is 3 minutes by foot and Dang Wangi Station is 5 minutes.
Visit our Kuala Lumpur travel guide
View in a map
Popular Location

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Kuala Lumpur Tower - 18 min walk
  • KLCC Park - 18 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Pavilion Kuala Lumpur - 2 min drive

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 52 min drive

About this property

The Face Suites Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Kuala Lumpur City Centre, near Petronas Twin Towers
Along with 2 restaurants, this smoke-free aparthotel has 2 outdoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. Each apartment provides an LED TV with satellite channels, plus a kitchenette with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and a living room, and other amenities include free WiFi and room service (during limited hours).
The Face Suites Kuala Lumpur offers 200 forms of air-conditioned accommodation with washers/dryers and a safe. This accommodation offers separate living rooms. 42-inch LED televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, bathrobes, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Pool/Spa

  • 2 Outdoor pools

Internet

  • Free WiFi

Parking and transport

  • Self-parking: MYR 10 per day
  • Valet parking: MYR 30 per stay
  • Return airport shuttle (surcharge)
  • Accessible parking

Family friendly

  • Children's pool

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Rollaway/extra beds: MYR 85.0 per night

Bathrooms

  • Shower
  • Toilet paper
  • Bathrobes
  • Shampoo
  • Towels provided
  • Hairdryer
  • Soap
  • Bidet

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector
  • Security system
  • Smoke detector
  • Window guards

General

  • 200 rooms
  • 51 floors

Where to eat

  • Cafe iL Viso – Café offering international cuisine. Serves light fare daily.
  • Deep Blue – Rooftop bar offering international cuisine. Serves lunch and dinner daily, happy hour available.

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 10 2020 until further notice:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
Safety features at this property include carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
No pets and no service animals are allowed at this property

Property is also known as

Face Suites Kuala Lumpur Aparthotel
Face Suites Kuala Lumpur
Face Suites
The Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur Kuala Lumpur
The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at The Face Suites Kuala Lumpur and receive a full refund?
Yes, The Face Suites Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Face Suites Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Face Suites Kuala Lumpur?
As of 30 Sep,2020, prices found for a 1-night stay for 2 adults at The Face Suites Kuala Lumpur on 5 Oct,2020 start from SG$68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Face Suites Kuala Lumpur have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is The Face Suites Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Face Suites Kuala Lumpur?
Self-parking is available for MYR 10 per day. Valet parking is available for MYR 30 per stay.
What time is check-in at The Face Suites Kuala Lumpur?
Check-in begins at 2:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Face Suites Kuala Lumpur?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Does The Face Suites Kuala Lumpur provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Face Suites Kuala Lumpur located?
Located in Kuala Lumpur City Centre, this luxury aparthotel is within a 15-minute walk of Maju Junction Mall and Petronas Twin Towers. Kuala Lumpur Convention Centre and Kuala Lumpur Tower are also within 1 mile (2 km). Bukit Nanas Station is only a 3-minute walk and Dang Wangi Station is 5 minutes.
4.4
Excellent
1,384 reviews
5 - Excellent
813
4 - Good
414
3 - Okay
88
2 - Poor
45
1 - Terrible
24

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, staff was very polite. Facilities were great
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Face previously. It is a good property but in future we will organise our own breakfast. The breakfast was very average. The choice of food was pretty average also. Items available not something most people would eat for a morning meal. Room was cleaned daily but found that it was done really late in the evening. Mostly when we were in our room. We felt obliged to give a tip as they would wait around after finishing the cleaning.
Stayed 9 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean service every day Nice employees Hotel very clean Very comfortable
Stayed 15 nights in Feb 2020