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Featured image
2 outdoor pools
View from Room
In-room safe, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, dishwasher, electric kettle

Guest reviews

4.4/5 Excellent
1,382 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer

Map

Explore the area

Popular LocationPetronas Twin Towers13 min walk
Popular LocationKuala Lumpur Tower18 min walk
Popular LocationSuria KLCC Shopping Centre19 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)50 min drive

Choose dates to view prices

  • Deluxe Room, 1 Bedroom

    4.5/5 guest room rating

    Room amenities

    • 82 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More detailsDeluxe Room, 1 Bedroom
  • Superior Room, 1 Bedroom

    4.5/5 guest room rating

    Room amenities

    • 79 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More detailsSuperior Room, 1 Bedroom
  • Premier Room, 1 Bedroom

    4.9/5 guest room rating

    Room amenities

    • 96 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More detailsPremier Room, 1 Bedroom
  • Superior Room, 2 Bedrooms

    4.7/5 guest room rating

    Room amenities

    • 95 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
    More detailsSuperior Room, 2 Bedrooms
  • Deluxe Room, 2 Bedrooms

    4.6/5 guest room rating

    Room amenities

    • 98 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 4
    More detailsDeluxe Room, 2 Bedrooms
  • Premier Room, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 123 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 4
    More detailsPremier Room, 2 Bedrooms
  • One Bedroom Grand Premier

    4.2/5 guest room rating

    Room amenities

    • 101 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 2
    More detailsOne Bedroom Grand Premier

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, The Face Suites Kuala Lumpur is in the city centre. The area's natural beauty can be seen at KLCC Park and Lake Gardens, while Berjaya Times Square and Aquaria KLCC are popular area attractions. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Kuala Lumpur Bird Park, a top attraction not to be missed. Our guests love the property's convenience for public transport: Bukit Nanas Station is 3 minutes by foot and Dang Wangi Station is 5 minutes.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • KLCC Park - 2 min drive

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 50 min drive

About this property

The Face Suites Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Kuala Lumpur City Centre, near Petronas Twin Towers
Along with 2 restaurants, this smoke-free aparthotel has 2 outdoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. Each apartment provides an LED TV with satellite channels, plus a kitchenette with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and a living room, and other amenities include free WiFi and room service (during limited hours).
The Face Suites Kuala Lumpur offers 200 forms of air-conditioned accommodation with washers/dryers and a safe. This accommodation offers separate living rooms and includes desks. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, bathrobes, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property
Property is professionally cleaned

Social distancing

Guest rooms kept vacant for 24 hours between stays
Contactless check-out
This information is provided by our partners.

Property amenities

Pool/Spa

  • 2 Outdoor pools

Internet

  • Free WiFi

Parking and transport

  • Self-parking: MYR 10 per day
  • Valet parking: MYR 30 per stay
  • Return airport shuttle (surcharge)
  • Accessible parking

Family friendly

  • Children's pool

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Rollaway/extra beds: MYR 85.0 per night

Bathrooms

  • Shower only
  • Bidet
  • Bathrobes
  • Hairdryer
  • Towels provided
  • Toilet paper
  • Soap
  • Shampoo

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free bottled water
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector
  • Security system
  • Smoke detector
  • Window guards

General

  • 200 rooms
  • 51 floors

Where to eat

  • Cafe iL Viso – Café offering international cuisine. Serves light fare daily.
  • Deep Blue – Rooftop bar offering international cuisine. Serves lunch and dinner daily, happy hour available.

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds. Safety features at this property include carbon monoxide detector, a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The Face Suites Kuala Lumpur and receive a full refund?
Yes, The Face Suites Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Face Suites Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Face Suites Kuala Lumpur?
As of 9 Jul,2020, prices found for a 1-night stay for 2 adults at The Face Suites Kuala Lumpur on 13 Jul,2020 start from SG$75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for MYR 10 per day. Valet parking is available for MYR 30 per stay.
What time is check-in at this property?
Check-in begins at 2:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Kuala Lumpur City Centre, this luxury aparthotel is within a 15-minute walk of Maju Junction Mall and Petronas Twin Towers. Kuala Lumpur Convention Centre and Kuala Lumpur Tower are also within 1 mile (2 km). Bukit Nanas Station is only a 3-minute walk and Dang Wangi Station is 5 minutes.

Guest reviews

Overall score and ratings for The Face Suites Kuala Lumpur

4.4
Excellent
5 - Excellent
813
4 - Good
413
3 - Okay
87
2 - Mediocre
45
1 - Poor
24
4.5
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious, clean, staff was very polite. Facilities were great

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at the Face previously. It is a good property but in future we will organise our own breakfast. The breakfast was very average. The choice of food was pretty average also. Items available not something most people would eat for a morning meal. Room was cleaned daily but found that it was done really late in the evening. Mostly when we were in our room. We felt obliged to give a tip as they would wait around after finishing the cleaning.

Stayed 9 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean service every day Nice employees Hotel very clean Very comfortable

Stayed 15 nights in Feb 2020