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24 Apr-25 Apr
Loved this place.. great location and friendly helpful staff...hotel was very quiet we felt we were the only ones there. Tourism has been impacted by Covid 19. Pool was nice and huge gym. Breakfast was nice but our last day it was moved to the horizon club as I guess it’s saves money? Nicest Shangri-La ...
3 Apr-4 Apr
Our room was warm . The maintenance tried to solve but still was not ok. However the hotel was very generous to offer another room. However we hv unpacked and decided not to move . Awesome recovery by the hotel
2 Apr-3 Apr
Excellent service from the staff especially the manager, Faizal who arranged from Grab when there was a miscommunication about their shuttle schedule. Aircon in the room wasn’t that cold. Was sweating at night so that was rather uncomfortable. Slamming of doors or dragging of furnitures from the ...
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