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Berjaya Times Square Hotel, Kuala Lumpur

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Exterior
Daily buffet breakfast (MYR 38 per person)
Daily buffet breakfast (MYR 38 per person)
Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Berjaya Times Square Hotel, Kuala Lumpur

Berjaya Times Square Hotel, Kuala Lumpur

4.5 star property
7.2 out of 10 Good
7.2/10 Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
No 1 Jalan Imbi, Kuala Lumpur, 55100

Explore the area

  • Popular LocationBerjaya Times Square1 min walk
  • Popular LocationJalan Alor9 min walk
  • Popular LocationPavilion Kuala Lumpur12 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)47 min drive

Room options

About this area

Kuala Lumpur

Located in Imbi neighbourhood, Berjaya Times Square Hotel, Kuala Lumpur is connected to a shopping centre. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Travelling with kids? Consider Perdana Botanical Gardens, or check out an event or a game at Bukit Jalil National Stadium.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Berjaya Times Square - 1 min walk
  • Sungei Wang Plaza - 5 min walk
  • Lot 10 Shopping Centre - 8 min walk
  • Jalan Alor - 9 min walk
  • Pavilion Kuala Lumpur - 12 min walk

Getting around

  • Imbi Station - 2 min walk
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • Ampang Superbowl - 1 min walk
  • Chatime - 1 min walk
  • Hong Kong Kim Gary Restaurant - 1 min walk
  • Bungkus Kaw Kaw - 1 min walk
  • Sushi King - 1 min walk

About this property

Berjaya Times Square Hotel, Kuala Lumpur

4.5-star luxury hotel near Petronas Twin Towers
Close to Berjaya Times Square and Pavilion Kuala Lumpur, Berjaya Times Square Hotel, Kuala Lumpur provides a return airport shuttle, a poolside bar and a corner/local shop. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a massage or a body scrub. Enjoy international cuisine and garden views at the two on-site restaurants. Enjoy the gym, as well as activities, such as basketball and racquetball/squash. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
Additional perks include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, a ballroom and luggage storage
  • A banquet hall, a gift shop and a front desk safe
  • Guest reviews say great things about the overall value
Room features
All 650 rooms have comforts, such as 24-hour room service and air conditioning, in addition to perks, such as separate sitting areas and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, deep-soaking baths and bidets
  • 42-inch LCD TVs with cable channels
  • Separate sitting areas, fridges and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, Indonesian, Japanese, Malay, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 38 for adults and MYR 28 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Big Apple Restaurant
  • Samplings on Fourteenth

Things to do

  • Basketball
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (18794 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 255.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 38 for adults and from MYR 28 for children
  • Airport shuttle fee: MYR 318 per vehicle (one way)
  • Self-parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 255.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used at check-in to pay for incidentals must be the same card used to book the reservation. The name on the credit card must be the primary name on the guestroom reservation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Berjaya Hotel Times Square
Berjaya Square
Berjaya Square Hotel
Berjaya Times
Berjaya Times Square
Berjaya Times Square Hotel
Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Kuala Lumpur
Hotel Berjaya
Times Berjaya Square
Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel
Berjaya Times Square Hotel, Kuala Lumpur Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Berjaya Times Square Hotel, Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Berjaya Times Square Hotel, Kuala Lumpur?

As of 4 Jun,2023, prices found for a 1-night stay for 2 adults at Berjaya Times Square Hotel, Kuala Lumpur on 4 Jul,2023 start from S$108.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Berjaya Times Square Hotel, Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Berjaya Times Square Hotel, Kuala Lumpur?

Self-parking is available for MYR 10 per day.

What time is check-in at Berjaya Times Square Hotel, Kuala Lumpur?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Berjaya Times Square Hotel, Kuala Lumpur?

Checkout is at noon.

Does Berjaya Times Square Hotel, Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 318 per vehicle applies.

Where is Berjaya Times Square Hotel, Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the shopping district, within a 15-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. Petronas Twin Towers and KLCC Park are also within 2 miles (3 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 7 minutes.

Berjaya Times Square Hotel, Kuala Lumpur Reviews

Berjaya Times Square Hotel, Kuala Lumpur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1001 reviews" "
" "10 - Excellent 26%
Rating 8 - Good. 370 out of 1001 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 199 out of 1001 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 108 out of 1001 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 67 out of 1001 reviews" "
" "2 - Terrible 7%

7.1/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.9/10

Property conditions & facilities

6.1/10

Eco-friendliness

Reviews

2/10 Terrible

amrita

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
booked 2 rooms with king sized bed for 1 night stay issue 1: was given 1 room with king bed and 1 with two single beds... issue 2: 2 single beded room aircon was so so bad! it was nt cooling at all. it seems like aircon was working issue 3: one of the bath tub did not had a stopper! we called few times to but no one sent it up to us during the whole stay! issue 4: the TV cabinet door FALL AND DROPPED ONTO MY HUSBAND HEAD! HOTEL DID NOTHING TO COMPENSATE OR ANYTHING! on top of this, we were told that this was the first time it has happened! issue 5: found a baby snail in the salard during breakfast - but restruant manager was good and handled the situation well by offering later check-out and on the house lunch buffet(as it was mothers' day) overall- hotel staff and service not good at all! been waiting for them to email me but have not heard from them and been 2 weeks already! very very disappointed and i have no idea how and who label this hotel to be a 5 star hotel! Expedia you got to refund me!
Stayed 1 night in May 2023

6/10 Okay

Eng

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facilities are spoilt and needs to be repaired
Stayed 2 nights in May 2023

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Security working for gangs recently.
Stayed 3 nights in Apr 2023

2/10 Terrible

Mohd.Azlan bin Abdul

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Since friday March 20, 2023, had a terrible experience in room B4109. TV was not working. Found out on a later date. TV was faulty all along. AIRCON was not cold for the 3 nights stay. Later found out, it was out of gas. House keeping was terrible as rooms were still dusty and litter was still visble under bed and side table. Vanity set dressing table power plug was faulty and we are not able to use the hair dryer. We had submitted our feedback since day one of stay at reception concierge name Phillip who had taken our feedbacks but was put on deaf ears. Although a room was given on the secod last day of stay, however room look to be a downgrade rather than an upgrade. Chances of staying in Berjaya time hotel again will be very slim.
Stayed 3 nights in Mar 2023

4/10 Poor

Vilada

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Location is great walking distance to every attention, the room is spacious but need refurbish as everything is so old and outdated including furniture, amenities. Check-in staff are not very helpful, I have to ask for information regarding breakfast’s time, where are the restaurants , where is the pool, what time it open and shut, etc.
Stayed 4 nights in Mar 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
great housekeeping team and service by the concerige team. clean and despite many ppl, quite quiet and peaceful
Stayed 3 nights in Mar 2023

10/10 Excellent

Boon Pioh

Stayed 9 nights in Jan 2023

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check in took longer than expected despite filling in their pre-check in forms. Once in the room we found the main room fuse would blow when we tried to turn on the hot water (a switch by the bathroom). We called reception twice to let them know the problem and that we didn't have hot water or any power in the room - no response. Eventually had to go down to reception, back to the room to pack our bags, carry them back to reception then carry everything up to a new room ourselves - a couple of hours wasted on our first night, wasn't impressed. Location is great - monorail right outside, a really good local food court in the mall the hotel is attached to.

4/10 Poor

Lorraine Crecentia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very run down. No maintenance done since our last stay. No room service. Can’t beat the location though.
Stayed 3 nights in Nov 2022

8/10 Good

Nur Hidayah Binte, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall ok experience. Accessible to shopping malls and KL. Bathtub was not working properly and wasted money buying bath bars. Door to the toilet looked broken. We had sent our clothes for laundry only to find out that it would only be ready after our check out date. Much thanks to the staff for accommodating and expediting the process. Would not mind coming back to the property.
Stayed 2 nights in Nov 2022