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Overview of Ascott Kuala Lumpur

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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe
VIP Access

Ascott Kuala Lumpur

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationKLCC Park2 min walk
    Popular LocationPetronas Twin Towers5 min walk
    Popular LocationPavilion Kuala Lumpur12 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)53 min drive

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Executive Room, 2 Bedrooms

4.2/5 guest room rating
  • 136 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Premier Twin Room, 1 Bedroom

  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Room, 2 Bedrooms

4.4/5 guest room rating
  • 133 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Premier Apartment, 1 Bedroom

  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 3 Bedrooms

  • 168 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Single Beds

Premier Studio

5/5 guest room rating
  • 57 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Ascott Kuala Lumpur is in the city centre and near a metro station. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Travelling with kids? Don't miss Berjaya Times Square and Perdana Botanical Gardens. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like rock climbing, ecotours and hiking/biking trails nearby. Guests love the property's central location.
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Map
Popular Location

What's nearby

  • KLCC Park - 2 min walk
  • Kuala Lumpur Convention Centre - 3 min walk
  • Suria KLCC Shopping Centre - 5 min walk
  • Petronas Twin Towers - 5 min walk
  • Pavilion Kuala Lumpur - 12 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 53 min drive

About this property

Ascott Kuala Lumpur

Family-friendly Kuala Lumpur aparthotel in Kuala Lumpur City Centre, walk to KLCC Park
This smoke-free aparthotel features an outdoor pool, a bar/lounge and massage/treatment rooms. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Other amenities include conference space, concierge services and dry cleaning. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
Ascott Kuala Lumpur offers 221 forms of accommodation with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down comforters and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in February 2019.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Massages
  • Spa services
  • Spa treatment rooms
  • Thai massages
  • Prenatal massages
  • Body scrubs
  • Swedish massages
  • Facials
  • Deep-tissue massages
  • Sports massages
  • Hot stone massages
  • Aromatherapy
  • 2 treatment rooms

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Covered extended parking on site (MYR 10 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free local area shuttle up to 5 kilometers
  • Free shopping centre shuttle
  • Car not required

Family friendly

  • Children stay free
  • Free cot/infant bed
  • Childcare (surcharge)

Kitchenette

  • Fridge (full size)
  • Hob
  • Microwave
  • Dishwasher
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 21 for adults and MYR 15 for children
  • 1 bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided
  • Rollaway/extra beds: MYR 154.0 per night

Bathrooms

  • Slippers
  • Bathrobes
  • Soap
  • Shampoo
  • Toothbrush and toothpaste
  • Hairdryer
  • Free toiletries
  • Towels provided
  • Bidet
  • Toilet paper

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 29-inch LCD TV with satellite service
  • TV in a common area
  • Books

Outdoor areas

  • Barbecue

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Conference space

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheel-chair doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • In-room massages

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness facilities nearby (discounted access)
  • Aerobics classes on site
  • Ecotours nearby
  • Bike rentals nearby
  • Cave exploring nearby
  • Hiking/biking trails nearby
  • Golf nearby
  • Rock climbing nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 221 rooms
  • 33 floors
  • 1 building
  • Built in 1999
  • Individually decorated

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 154.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 21 for adults and MYR 15 for children (approximately)
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered extended parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 154.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 368 out of 670 reviews
5 - Excellent 55%
Rating 4 - Good. 241 out of 670 reviews
4 - Good 36%
Rating 3 - Okay. 41 out of 670 reviews
3 - Okay 6%
Rating 2 - Poor. 5 out of 670 reviews
2 - Poor 1%
Rating 1 - Terrible. 15 out of 670 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Its a aparthotel with kitchenette, comfy bed and bathtub. It's a stone away from KLCC, best for family.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the space and comfort of the room. Hotel staff are friendly. We truly enjoy staying at Ascott Hotel. However, booking through expedia was promised a vip access. Did not receive that when checked in.
Stayed 2 nights in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the 2 bedroom apartment was in condition. ascott had thoughtfully prepared the room for my parents anniversary with a complimentary cake! tq!! the parking however was a huge let down for me. not much parking space and the attendant was very rude accusing me that i needed to pay for my parking as the complimentary one was used already (which i did not!!). i think they just need to improve the parking system.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities
This place is very clean and family friendly. Our stay was very comfortable and felt like home.
Stayed 1 night in Dec 2020