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Ascott Kuala Lumpur

Photo gallery for Ascott Kuala Lumpur

Outdoor pool
Exterior
In-room dining
29-inch LCD TV with satellite channels, TV, fireplace
Full-sized fridge, microwave, stovetop, dishwasher

Overview of Ascott Kuala Lumpur

VIP Access
UNESCO Sustainable Travel Pledge

Ascott Kuala Lumpur

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Pet-friendly
  • Laundry
Map
No 9 Jalan Pinang, Kuala Lumpur, 50450

Explore the area

  • Popular LocationKLCC Park3 min walk
  • Popular LocationPetronas Twin Towers6 min walk
  • Popular LocationPavilion Kuala Lumpur9 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)54 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Kuala Lumpur

Ascott Kuala Lumpur is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in the entertainment district and near a metro station. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Travelling with kids? Consider Perdana Botanical Gardens, or check out an event or a game at Bukit Jalil National Stadium. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails nearby.
Visit our Kuala Lumpur travel guideOpens in a new window
View more Aparthotels in Kuala LumpurOpens in a new window
Map

What's nearby

  • Kuala Lumpur Convention Centre - 2 min walk
  • Suria KLCC Shopping Centre - 3 min walk
  • KLCC Park - 3 min walk
  • Petronas Twin Towers - 6 min walk
  • Pavilion Kuala Lumpur - 9 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 53 min drive

Restaurants

  • Samad Al Iraqi Restaurant - 3 min walk
  • M Marini Grand Caffe - 1 min walk
  • Tonka Bean Cafe - 2 min walk
  • Cedar On 15 - 2 min walk
  • Tujo - 1 min walk

About this property

Ascott Kuala Lumpur

Family-friendly Kuala Lumpur aparthotel in Kuala Lumpur City Centre, walk to Petronas Twin Towers
An outdoor pool, a fitness centre and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Other amenities include a steam room, massage/treatment rooms and a business centre. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as dressing gowns and slippers.
Ascott Kuala Lumpur offers 221 accommodations with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in February 2019.

Recreational amenities at the aparthotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room
  • Massages
  • Spa services
  • 2 treatment rooms
  • Hot stone massages
  • Ayurvedic treatments
  • Reflexology
  • Swedish massages
  • Sports massages
  • Thai massages
  • Body scrubs
  • Aromatherapy
  • Prenatal massages
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (MYR 10 per stay)
  • Covered extended parking on site (MYR 200 per week)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free local area shuttle up to 5 kilometers
  • Free shopping centre shuttle
  • Car not required

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 21 for adults and MYR 15 for children
  • 1 bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided
  • Rollaway/extra beds: MYR 180.0 per night

Bathrooms

  • Bath or shower
  • Slippers
  • Dressing gowns
  • Soap
  • Shampoo
  • Toothbrush and toothpaste
  • Hairdryer
  • Free toiletries
  • Towels provided
  • Bidet

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 29-inch LCD TV with satellite service
  • TV in a common area
  • Books

Outdoor areas

  • Terrace
  • Barbecue

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Desk chair
  • Conference space

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • MYR 500 per accommodation per night
  • 2 per room (up to 22 lb per pet)
  • Welcoming cats and dogs only
  • Food and water bowls and litter trays are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • In-room massages

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness centre
  • Fitness facilities nearby (discounted access)
  • Aerobics classes on site
  • Hiking/biking trails nearby
  • Golf nearby
  • Bike rentals nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 221 rooms
  • 33 floors
  • 1 building
  • Built in 1999
  • Individually decorated

Similar properties

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Kuala Lumpur
Kuala Lumpur
Kuala Lumpur City Centre
Kuala Lumpur City Centre
4 star
4 star
Business-friendly
Business-friendly
Pool
Pool
Free WiFi
Free WiFi
Apart-hotel
Apart-hotel
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MYR 500 per accommodation, per night
Welcoming dogs and cats only
2 per room (up to 22 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 180.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately MYR 21 for adults and from MYR 15 for children
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered self-parking fee: MYR 10 per stay
  • Covered extended parking fee: MYR 200 per week
  • Pet fee: MYR 500 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does Ascott Kuala Lumpur have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 23 Mar,2023, prices found for a 1-night stay for 2 adults at on 3 Apr,2023 start from S$156.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Kuala Lumpur pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 22 lb per pet. There's a fee of MYR 500 per accommodation, per night.

How much is parking at Ascott Kuala Lumpur?

Self-parking is available for MYR 10 per stay. Extended parking is available for MYR 200 per week.

What time is check-in at Ascott Kuala Lumpur?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ascott Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee.

Does Ascott Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 275 per vehicle applies.

Where is Ascott Kuala Lumpur located?

This family-friendly Kuala Lumpur aparthotel is located in the entertainment district, within a 5-minute walk of Kuala Lumpur Convention Centre, Suria KLCC Shopping Centre and KLCC Park. Petronas Twin Towers and Pavilion Kuala Lumpur are also within 10 minutes. KLCC Station is 9 minutes by foot and Raja Chulan Station is 12 minutes.

Ascott Kuala Lumpur Reviews

Ascott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 382 out of 700 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 249 out of 700 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 44 out of 700 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 7 out of 700 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 18 out of 700 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.7/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Iryianti

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really love the apartment as it’s fully equipped. There’s an oven, a toaster, big fridge, they even have a separate tap just for drinking water. Toilet is huge and very clean. The room is very spacious for our 2 toddlers to roam around. The receptionist. Puteri, is very friendly. Will definitely stay here again for future KL trip.
Stayed 1 night in Feb 2023

10/10 Excellent

Aneeshmon

Stayed 2 nights in Jan 2023

8/10 Good

Chong jin, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall ok. Good location and property was clean and well maintained. Great gym and pool. A few things to work on. Parking should be complementary per what was advertised, assistance with bags was slow/did not happen on checkout.

10/10 Excellent

FIRDAUS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only issue is the connection wifi is not stable.
Stayed 3 nights in Dec 2022

6/10 Okay

md sukardi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It will be better to have a proper dining area/restaurant to serve breakfast or dine in considering the brand that you are carrying. We do understand that at the moment we have just begun life back to normal after the hard times of COVID. We don't mind to come back to Ascott Kuala Lumpur due to its convenient location to other attractive areas.
Stayed 7 nights in Sep 2022

8/10 Good

LUNINGNING BARLONGO

Stayed 2 nights in Jun 2022

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, room comfort
Good family venue
Room and daily room service was comfortable and prompt. Location was great with KLCC, KL tower, Twin towers, park, central market etc all within walking distance/short grab ride away.
Stayed 3 nights in Jun 2022

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room
Stayed 3 nights in Jun 2022

8/10 Good

Mohamed Ridza Bin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No more movie channel on tv
Stayed 4 nights in Jun 2022

10/10 Excellent

Dato Raja Ahmad

Stayed 2 nights in Jun 2022